public static async Task <ArandaTicket> SetArandaNewTicketAsync(ArandaUser _user)
{
ArandaTicket model = new ArandaTicket();
if (string.IsNullOrEmpty(_user.CodeUser))
{
return(model);
}
string _openedDate = DateTime.UtcNow.ToUniversalTime().ToString("O"); //2017-08-07T14:48:43.413
string _msgAddedTicket = "Favor de cambiar la clave (desde Chatbot Web)";
string _comment = "Cambio de contraseña exitosa";
string _codeUser = _user.CodeUser;
XmlDocument xmlRequest = new XmlDocument();
xmlRequest.LoadXml($@"<?xml version=""1.0"" encoding=""utf-8""?>
<soap:Envelope xmlns:soap=""http://www.w3.org/2003/05/soap-envelope"" xmlns:tem=""http://tempuri.org/"">
<soap:Header/>
<soap:Body>
<tem:Add>
<tem:item>
<tem:AuthorId>{_codeUser}</tem:AuthorId>
<tem:ClosureId>17</tem:ClosureId>
<tem:CategoryId>594</tem:CategoryId>
<tem:StatusId>7</tem:StatusId>
<tem:CustomerId>{_codeUser}</tem:CustomerId>
<tem:ReceptorId>4339</tem:ReceptorId>
<tem:ResponsibleId>4339</tem:ResponsibleId>
<tem:Commentary>{_comment}</tem:Commentary>
<tem:Description>{_msgAddedTicket}</tem:Description>
<tem:EstimatedCost>0.00</tem:EstimatedCost>
<tem:OpenedDate>{_openedDate}</tem:OpenedDate>
<tem:AttentionRealDate>{_openedDate}</tem:AttentionRealDate>
<tem:AttentionEstimatedDate>{_openedDate}</tem:AttentionEstimatedDate>
<tem:SolutionRealDate>{_openedDate}</tem:SolutionRealDate>
<tem:ClosedDate>{_openedDate}</tem:ClosedDate>
<tem:ExpiredDate>{_openedDate}</tem:ExpiredDate>
<tem:ModifierId>1</tem:ModifierId>
<tem:ProjectId>1</tem:ProjectId>
<tem:GroupId>4</tem:GroupId>
<tem:ImpactId>2</tem:ImpactId>
<tem:PriorityId>2</tem:PriorityId>
<tem:CurrentProgress>0</tem:CurrentProgress>
<tem:RegistryTypeId>2</tem:RegistryTypeId>
<tem:ServiceId>3</tem:ServiceId>
<tem:SlaId>36</tem:SlaId>
<tem:CurrentTime>5</tem:CurrentTime>
<tem:UrgencyId>3</tem:UrgencyId>
<tem:DescriptionNoHtml>{_msgAddedTicket}</tem:DescriptionNoHtml>
<tem:CommentaryNoHtml>{_comment}</tem:CommentaryNoHtml>
</tem:item>
</tem:Add>
</soap:Body>
</soap:Envelope>"
);
XmlDocument xmlResponse = await InvokeSOAPServiceAsync(xmlRequest, "http://172.36.0.141/asdkws/ServiceCall.asmx", "http://tempuri.org/Add");
XmlNodeList xnList = xmlResponse.GetElementsByTagName("AddResponse");
model.TicketNumber = xnList[0].InnerText;
return(model);
}
public static async Task <ArandaTicket> UpdateArandaTicketAsync(ArandaUser _user)
{
ArandaTicket model = new ArandaTicket();
if (string.IsNullOrEmpty(_user.CodeUser))
{
return(model);
}
string _openedDate = DateTime.UtcNow.ToUniversalTime().ToString("O"); //2017-08-07T14:48:43.413
string _msgAddedTicket = "Favor de cambiar la clave (desde Chatbot Web)";
string _comment = "Cambio de contraseña exitosa";
string _codeUser = _user.CodeUser;
XmlDocument xmlRequest = new XmlDocument();
xmlRequest.LoadXml($@"<?xml version=""1.0"" encoding=""utf-8""?>
<soap:Envelope xmlns:xsi=""http://www.w3.org/2001/XMLSchema-instance"" xmlns:xsd=""http://www.w3.org/2001/XMLSchema"" xmlns:soap=""http://schemas.xmlsoap.org/soap/envelope/"">
<soap:Body>
<Update xmlns=""http://tempuri.org/"">
<item>
<AuthorId>{_codeUser}</AuthorId>
<ClosureId>17</ClosureId>
<CategoryId>594</CategoryId>
<StatusId>7</StatusId>
<CustomerId>{_codeUser}</CustomerId>
<ReceptorId>4339</ReceptorId>
<ResponsibleId>4339</ResponsibleId>
<Commentary>{_comment}</Commentary>
<Description>{_msgAddedTicket}</Description>
<EstimatedCost>0.00</EstimatedCost>
<OpenedDate>{_openedDate}</OpenedDate>
<AttentionRealDate>{_openedDate}</AttentionRealDate>
<AttentionEstimatedDate>{_openedDate}</AttentionEstimatedDate>
<SolutionRealDate>{_openedDate}</SolutionRealDate>
<ClosedDate>{_openedDate}</ClosedDate>
<ExpiredDate>{_openedDate}</ExpiredDate>
<ModifierId>1</ModifierId>
<ProjectId>1</ProjectId>
<GroupId>4</GroupId>
<ImpactId>2</ImpactId>
<PriorityId>2</PriorityId>
<CurrentProgress>0</CurrentProgress>
<RegistryTypeId>2</RegistryTypeId>
<ServiceId>3</ServiceId>
<SlaId>36</SlaId>
<CurrentTime>5</CurrentTime>
<UrgencyId>3</UrgencyId>
<DescriptionNoHtml>{_msgAddedTicket}</DescriptionNoHtml>
<CommentaryNoHtml>{_comment}</CommentaryNoHtml>
</item>
</Update>
</soap:Body>
</soap:Envelope>"
);
XmlDocument xmlResponse = await InvokeSOAPServiceAsync(xmlRequest, "http://172.36.0.141/asdkws/ServiceCall.asmx", "http://tempuri.org/Update");
XmlNodeList xnList = xmlResponse.GetElementsByTagName("UpdateResponse");
model.Updated = Boolean.Parse(xnList[0].InnerText);
return(model);
}
