private void repositoryItemButtonEditCloseTicket_ButtonClick(object sender, DevExpress.XtraEditors.Controls.ButtonPressedEventArgs e) { try { NICSQLTools.Data.Linq.vMSrv_Ticket_ByUser ticket = (NICSQLTools.Data.Linq.vMSrv_Ticket_ByUser)gridViewMain.GetRow(gridViewMain.FocusedRowHandle); if (ticket.CurrentDepartmentId != (short)Classes.Managers.UserManager.defaultInstance.User.MSrvDepartmentId) { MsgDlg.Show("Controled by another department", MsgDlg.MessageType.Info); return; } MSrv_TicketCloseDlg dlg = new MSrv_TicketCloseDlg(_elementRule, ticket); if (dlg.ShowDialog() == DialogResult.OK) ReloadGrid(); } catch (Exception ex) { MsgDlg.Show(String.Format("Saving Failed ...{0}{1}", Environment.NewLine, ex.Message), MsgDlg.MessageType.Error, ex); Classes.Core.LogException(Logger, ex.InnerException, Classes.Core.ExceptionLevelEnum.General, Classes.Managers.UserManager.defaultInstance.User.UserId); } }
private void btnSave_Click(object sender, EventArgs e) { if (!dxValidationProviderMain.Validate() || clbcReason.CheckedItemsCount == 0) { if (clbcReason.CheckedItemsCount == 0) MsgDlg.ShowAlert("Please select ticket reason", MsgDlg.MessageType.Warn, this); return; } try { int ticketVisitId = Convert.ToInt32(_adp.NewId()); int ticketId = Convert.ToInt32(lueTicket.EditValue); int technicianId = Convert.ToInt32(lueTechnicianId.EditValue); string comment = string.Empty; if (tbOpenComment.EditValue != null) comment = tbOpenComment.EditValue.ToString(); DateTime serverDatetime = Classes.Managers.DataManager.defaultInstance.ServerDateTime; // Insert Visit int effected = _adp.Insert(ticketVisitId, ticketId, technicianId, deStartDate.DateTime, deEndDate.DateTime, comment , Classes.Managers.UserManager.defaultInstance.User.UserId, serverDatetime, (int?)lueDamage.EditValue); if (effected <= 0) { MsgDlg.Show("No Data Saved", MsgDlg.MessageType.Error); return; } // Insert Reasons string reasonMsg = string.Empty; foreach (object item in clbcReason.CheckedItems) { NICSQLTools.Data.dsMSrc.MSrv_TypeRow ticketType = (NICSQLTools.Data.dsMSrc.MSrv_TypeRow)((DataRowView)item).Row; _adpTicketVisitType.Insert(ticketVisitId, ticketType.MSrvTypeId, Classes.Managers.UserManager.defaultInstance.User.UserId, serverDatetime); reasonMsg += ticketType.MSrvType + ", "; } reasonMsg = reasonMsg.Substring(0, reasonMsg.Length - 2); //Add Action Classes.MSrv.CreateAction(Classes.MSrvType.ActionType.Visit_Added, ticketId, "Visit Added with reasons (" + reasonMsg + ") At " + deEndDate.DateTime); // Insert Parts foreach (var item in dsMSrc.MSrv_TicketVisitPart) { item.TicketVisitId = ticketVisitId; item.EndEdit();} mSrv_TicketVisitPartTableAdapter.Update(dsMSrc.MSrv_TicketVisitPart); MsgDlg.ShowAlert("Data Saved ..", MsgDlg.MessageType.Success, this); ResetDlg(); if (RequestRefresh != null) RequestRefresh(); if (MsgDlg.Show("Do you want to close ticket ?", MsgDlg.MessageType.Question) == DialogResult.Yes) { NICSQLTools.Data.Linq.vMSrv_Ticket_ByUser ticket = (from q in _dsLinq.vMSrv_Ticket_ByUsers where q.TicketId == ticketId select q).ToArray()[0]; MSrv_TicketCloseDlg dlg = new MSrv_TicketCloseDlg(null, ticket); dlg.ShowDialog(); Close(); } if (_closeAfterSave)Close(); } catch (Exception ex) { MsgDlg.Show(ex.Message, MsgDlg.MessageType.Error, ex); Classes.Core.LogException(Logger, ex, Classes.Core.ExceptionLevelEnum.General, Classes.Managers.UserManager.defaultInstance.User.UserId); } }