public bool UpdateTicketStatusToDeny(int ticketId)
{
try
{
if (UserInfo.UserID <= 0)
{
return(false);
}
TicketsEntity ticketEntity = new TicketsEntity();
ticketEntity = ticketAPP.GetTickets(ticketId);
TicketsState originalStatus = ticketEntity.Status;
bool Update = true;
ticketEntity.Status = TicketsState.Not_Approved;
ticketEntity.ModifiedOn = DateTime.Now;
ticketEntity.ModifiedBy = UserInfo.UserID;
ticketEntity.PublishDate = DateTime.Now.Date;
ProjectsEntity projectEntity = projectApp.Get(ticketEntity.ProjectID);
Update = ticketAPP.UpdateTickets(ticketEntity, true, projectEntity.PMID);
ticketStatusMgr.SendEmailWithClientNotApp(ticketEntity);
return(Update);
}
catch (Exception ex)
{
WebLogAgent.Write(string.Format("Error Ashx:DoUpdateTicketStatus.ashx Messages:\r\n{0}", ex));
return(false);
}
}
public void ProcessRequest(HttpContext context)
{
context.Response.ContentType = "text/plain";
try
{
if (IdentityContext.UserID <= 0)
{
return;
}
String statusValue = context.Request["statusValue"];
int tid = Convert.ToInt32(context.Request["tid"]);
TicketsEntity ticketEntity = new TicketsEntity();
ticketEntity = ticketAPP.GetTickets(tid);
TicketsState originalStatus = ticketEntity.Status;
bool Update = true;
bool isCompleteMsgInfo = false;
if (statusValue == "pReview")
{
//
if (HasDevOrQaUnderTicket(ticketEntity))
{
ticketEntity.Status = TicketsState.PM_Reviewed;
}
else
{
context.Response.Write("696");
//context.Response.Write("Please assign user before you change status.");
return;
}
}
else if (statusValue == "pmReviewMaintenanceValidate")
{
ProjectApplication projectApplication = new ProjectApplication();
ProjectsEntity projectsEntity = projectApplication.Get(ticketEntity.ProjectID);
if ((projectsEntity.MainPlanOption == UserMaintenancePlanOption.NO ||
projectsEntity.MainPlanOption == UserMaintenancePlanOption.NEEDAPPROVAL ||
projectsEntity.MainPlanOption == UserMaintenancePlanOption.ALLOWME) &&
ticketEntity.IsEstimates == false)
{
context.Response.Write("-1");
}
else
{
context.Response.Write("1");
}
return;
}
else if (statusValue == "approve")
{
isCompleteMsgInfo = true;
ticketEntity.Status = TicketsState.Completed;
}
else if (statusValue == "deny")
{
ticketEntity.Status = TicketsState.Not_Approved;
}
else if (statusValue == "estApp")
{
ticketEntity.Status = TicketsState.Estimation_Approved;
}
else if (statusValue == "estDeny")
{
ticketEntity.Status = TicketsState.Estimation_Fail;
}
else if (statusValue == "notBug")
{
ticketEntity.ConvertDelete = CovertDeleteState.NotABug;
}
else if (statusValue == "isBug")
{
ticketEntity.ConvertDelete = CovertDeleteState.Normal;
notSendEmail = true;
}
else if (statusValue == "toEs")
{
ticketEntity.IsEstimates = true;
ChangeToEs = false;
}
else if (statusValue == "toNotEs")
{
ticketEntity.IsEstimates = false;
}
bool IsPass = true;
#region //validate
if (statusArray.Contains(statusValue))
{
if (!BaseValidate(originalStatus, ticketEntity.Status))
{
IsPass = false;
}
}
else
{
if (!NostatusArray.Contains(statusValue))
{
if (BaseValidate(originalStatus, (TicketsState)Enum.Parse(typeof(TicketsState), statusValue)))
{
ticketEntity.Status = (TicketsState)Enum.Parse(typeof(TicketsState), statusValue);
}
else
{
IsPass = false;
}
}
}
if (!IsPass)
{
context.Response.Write("same");
return;
}
#endregion
ticketEntity.ModifiedOn = DateTime.Now;
ticketEntity.ModifiedBy = IdentityContext.UserID;
ticketEntity.PublishDate = DateTime.Now.Date;
Update = ticketAPP.UpdateTickets(ticketEntity);
#region send email
if (!notSendEmail)
{
if (ChangeToEs)
{
ticketStatusMgr.SendEmailToSalerWithStatusToEs(ticketEntity);
}
else
{
if (statusValue == "notBug")
{
ticketStatusMgr.SendEmailToAllUserUnderProjectWithNotABug(ticketEntity);
}
else if (ticketEntity.Status == TicketsState.Ready_For_Review)
{
ticketStatusMgr.SendEmailtoClientForVerify(ticketEntity);
}
else if (ticketEntity.Status == TicketsState.Not_Approved)
{
ticketStatusMgr.SendEmailWithClientNotApp(ticketEntity);
}
else if (ticketEntity.Status == TicketsState.Waiting_For_Estimation)
{
ticketStatusMgr.SendEmailToAssignedUserTs(ticketEntity);
}
else if (ticketEntity.Status == TicketsState.Waiting_Sales_Confirm)
{
ticketStatusMgr.SendEmailToSalerWithStatusToEs(ticketEntity);
}
else if (ticketEntity.Status == TicketsState.Tested_Fail_On_Local ||
ticketEntity.Status == TicketsState.Testing_On_Local ||
ticketEntity.Status == TicketsState.Tested_Success_On_Local ||
ticketEntity.Status == TicketsState.Tested_Fail_On_Client ||
ticketEntity.Status == TicketsState.Testing_On_Client ||
ticketEntity.Status == TicketsState.Tested_Success_On_Client ||
ticketEntity.Status == TicketsState.Cancelled)
{
ticketStatusMgr.SendEmailToUserWithSpecStatus(ticketEntity);
if (ticketEntity.Status == TicketsState.Tested_Success_On_Client)
{
ticketStatusMgr.SendEmailToUserWithTestRSuccToPm(ticketEntity);
}
}
else
{
if (ticketEntity.Status != TicketsState.Developing)
{
ticketStatusMgr.SendEmailToQaAndDevWhenStatusChanged(ticketEntity);
}
}
}
}
#endregion
if (Update)
{
if (statusValue == "notBug")
{
context.Response.Write("Question sent, please wait for PM to verify.");
}
else
{
if (isCompleteMsgInfo)
{
context.Response.Write("The ticket has been approved.");
}
else
{
context.Response.Write("The ticket’s status has been updated.");
}
}
}
else
{
context.Response.Write("Update ticket’s status fail.");
}
}
catch (Exception ex)
{
context.Response.Write("para error!" + ex.Message);
WebLogAgent.Write(string.Format("Error Ashx:DoUpdateTicketStatus.ashx Messages:\r\n{0}", ex));
return;
}
}