public ActionResult Delete(RequestTicketReplyDeleteViewModel model)
{
try
{
if (model.TicketId != null && model.TicketReplyId != null)
{
var result = _ticketsReply.DeleteTicketReply(model.TicketReplyId, model.TicketId, Convert.ToInt32(_sessionHandler.UserId));
if (result > 0)
{
TicketHistoryHelper ticketHistoryHelper = new TicketHistoryHelper();
var ticketHistory = new TicketHistory();
ticketHistory.UserId = Convert.ToInt32(_sessionHandler.UserId);
ticketHistory.Message = ticketHistoryHelper.DeleteTicketReplyMessage();
ticketHistory.ProcessDate = DateTime.Now;
ticketHistory.TicketId = model.TicketId;
ticketHistory.TicketReplyId = model.TicketReplyId;
ticketHistory.ActivitiesId = Convert.ToInt16(StatusMain.Activities.DeleteTicketReply);
_ticketHistory.TicketHistory(ticketHistory);
}
return(Json(true, JsonRequestBehavior.AllowGet));
}
else
{
return(Json(false, JsonRequestBehavior.AllowGet));
}
}
catch (Exception)
{
throw;
}
}
