public static int RaiseNotificationEvent(Guid OrgID, int DeptID, int UserId, TicketEvent tktEvent, Ticket tkt, Ticket oldTkt, int ScheduledTicketId, DateTime RunTime, FileItem[] tktFiles)
{
XmlSerializer _serializer = new XmlSerializer(typeof(Ticket));
string _objStateNew = string.Empty;
if (tkt != null)
{
TextWriter _stream = new StringWriter();
_serializer.Serialize(_stream, tkt);
_objStateNew = _stream.ToString();
_stream.Close();
}
string _objStateOld = string.Empty;
if (oldTkt != null)
{
TextWriter _stream = new StringWriter();
_serializer.Serialize(_stream, oldTkt);
_objStateOld = _stream.ToString();
_stream.Close();
}
return(NotificationEventsQueue.InsertEvent(OrgID, DeptID, UserId, tktEvent, _objStateNew, _objStateOld, tktFiles, ScheduledTicketId, RunTime));
}
public string Commit(UseSendMailEngine mail_engine, bool IsBodyHtml)
{
string _result = string.Empty;
try
{
switch (mail_engine)
{
case UseSendMailEngine.SystemWebMail:
Functions.SendEmail(_from, string.Empty, _to, string.Empty, null, _subject, _body, _files, IsBodyHtml);
break;
case UseSendMailEngine.NotificationService:
XmlSerializer _serializer = new XmlSerializer(typeof(MailNotification));
TextWriter _stream = new StringWriter();
_serializer.Serialize(_stream, this);
string _object_state = _stream.ToString();
_stream.Close();
NotificationRules.TicketEvent _event = IsBodyHtml ? NotificationRules.TicketEvent.DirectMailAsHTML : NotificationRules.TicketEvent.DirectMail;
int _operation_result = NotificationEventsQueue.InsertEvent(_org_id, _department_id, _user_id, _event, _object_state, _files);
if (_operation_result <= 0)
{
_result = "Can't add mass mailes to NotificationEventsQueue.";
}
break;
}
;
}
catch (Exception ex)
{
_result = ex.Message;
};
return(_result);
}
