public static int RaiseNotificationEvent(Guid OrgID, int DeptID, int UserId, TicketEvent tktEvent, Ticket tkt, Ticket oldTkt, int ScheduledTicketId, DateTime RunTime, FileItem[] tktFiles) { XmlSerializer _serializer = new XmlSerializer(typeof(Ticket)); string _objStateNew = string.Empty; if (tkt != null) { TextWriter _stream = new StringWriter(); _serializer.Serialize(_stream, tkt); _objStateNew = _stream.ToString(); _stream.Close(); } string _objStateOld = string.Empty; if (oldTkt != null) { TextWriter _stream = new StringWriter(); _serializer.Serialize(_stream, oldTkt); _objStateOld = _stream.ToString(); _stream.Close(); } return(NotificationEventsQueue.InsertEvent(OrgID, DeptID, UserId, tktEvent, _objStateNew, _objStateOld, tktFiles, ScheduledTicketId, RunTime)); }
public string Commit(UseSendMailEngine mail_engine, bool IsBodyHtml) { string _result = string.Empty; try { switch (mail_engine) { case UseSendMailEngine.SystemWebMail: Functions.SendEmail(_from, string.Empty, _to, string.Empty, null, _subject, _body, _files, IsBodyHtml); break; case UseSendMailEngine.NotificationService: XmlSerializer _serializer = new XmlSerializer(typeof(MailNotification)); TextWriter _stream = new StringWriter(); _serializer.Serialize(_stream, this); string _object_state = _stream.ToString(); _stream.Close(); NotificationRules.TicketEvent _event = IsBodyHtml ? NotificationRules.TicketEvent.DirectMailAsHTML : NotificationRules.TicketEvent.DirectMail; int _operation_result = NotificationEventsQueue.InsertEvent(_org_id, _department_id, _user_id, _event, _object_state, _files); if (_operation_result <= 0) { _result = "Can't add mass mailes to NotificationEventsQueue."; } break; } ; } catch (Exception ex) { _result = ex.Message; }; return(_result); }