private void send(Outlook.MailItem mail)
{
ga("clicked");
string name = mail.Sender.Address;
//DialogResult result = MessageBox.Show("Send HK response to " + name,"Confirmation...", MessageBoxButtons.YesNo);
//if (result == DialogResult.Yes)
{
// MessageBox.Show(ThisAddIn.User);
Outlook.MailItem reply = mail.Reply();
try
{
if (template == null)
{
fetch();
}
sent = false;
reply.CC = template.cc;
reply.HTMLBody = getBody();
reply.Subject = template.subject;
reply.Display();
((Outlook.ItemEvents_10_Event)reply).Send += Ribbon1_Send;
((Outlook.ItemEvents_10_Event)reply).Close += Ribbon1_Close;
}
catch (Exception)
{
MessageBox.Show("Could not Reply");
}
}
}
private void send(Outlook.MailItem mail)
{
string name = mail.Sender.Address;
//DialogResult result = MessageBox.Show("Send HK response to " + name,"Confirmation...", MessageBoxButtons.YesNo);
//if (result == DialogResult.Yes)
{
// MessageBox.Show(ThisAddIn.User);
Outlook.MailItem reply = mail.Reply();
try
{
if (template == null)
{
fetch();
}
reply.CC = template.cc;
reply.HTMLBody = getBody();
reply.Subject = template.subject;
reply.Display();
}
catch (NullReferenceException)
{
MessageBox.Show("Could not Reply");
}
}
}
public static void AssignTicket(Outlook.MailItem mailItem, string email)
{
if (mailItem != null)
{
if (!Properties.Settings.Default.NoAssignConf)
{
DialogResult confirm = MessageBox.Show("Assign Ticket to " + email +
"?\nSubject: " + mailItem.Subject, "Spiceworks Outlook AddIn", MessageBoxButtons.YesNo);
if (confirm == DialogResult.Yes)
{
try
{
Outlook.MailItem newMsg = mailItem.Reply();
newMsg.Body = "#assign to " + email;
newMsg.Send();
if (Properties.Settings.Default.CloseMsg)
{
mailItem.Close(Outlook.OlInspectorClose.olPromptForSave);
}
}
catch (Exception e)
{
MessageBox.Show("Unable to assign ticket. Error: " + e.ToString()
, "Spiceworks Outlook AddIn", MessageBoxButtons.OK, MessageBoxIcon.Information);
}
}
}
else
{
try
{
Outlook.MailItem newMsg = mailItem.Reply();
newMsg.Body = "#assign to " + email;
newMsg.Send();
if (Properties.Settings.Default.CloseMsg)
{
mailItem.Close(Outlook.OlInspectorClose.olPromptForSave);
}
}
catch (Exception e)
{
MessageBox.Show("Unable to assign ticket. Error: " + e.ToString()
, "Spiceworks Outlook AddIn", MessageBoxButtons.OK, MessageBoxIcon.Information);
}
}
}
}
public static void CloseTicketWithResponse(Outlook.MailItem mailItem)
{
if (mailItem != null)
{
try
{
Outlook.MailItem newMsg = mailItem.Reply();
newMsg.Body = "\n\n#close" + newMsg.Body;
newMsg.Display();
if (Properties.Settings.Default.CloseMsg)
{
mailItem.Close(Outlook.OlInspectorClose.olPromptForSave);
}
}
catch (Exception e)
{
MessageBox.Show("Unable to close ticket. Error: " + e.ToString()
, "Spiceworks Outlook Addin", MessageBoxButtons.OK, MessageBoxIcon.Information);
}
}
}
