//Function which will load the tickets from a server and save them in appropriate lists.
private void loadAllTickets(string url)
{
RootTicket rt = new RootTicket();;
string valueFromAPI = "";
//Try create a web request, if it fails throw an error
try
{
//Get the string represenation of response
valueFromAPI = APIController.callWebRequest(url);
//COnvert the string to an object
rt = TicketResultController.convertStringToObject(valueFromAPI);
//Add the new ticket to the correct Lists
TicketResultController.addToTemp(rt);
TicketResultController.moveTempRootTickets();
TicketResultController.clearTempRootTicket();
TicketResultController.populateTicketFromRootTicket();
TicketResultController.moveTempTickets();
TicketResultController.clearTempTicket();
//Add the list of tickets as the data source for the grid view.
ticketGridView.DataSource = TicketResults.listOfTickets;
//Have the list display 25 tickets on one page.
ticketGridView.PageSize = 25;
//Create two event handlers for when then page is changed and when a ticket is selected
ticketGridView.PageIndexChanging += handlePageIndexing;
ticketGridView.SelectedIndexChanged += showTicket;
//FInally bind all the data to the grid view
ticketGridView.DataBind();
}
catch (WebException we)
{
errorMessageLabel.Text = we.Message;
}
catch (Exception ex)
{
errorMessageLabel.Text = ex.Message;
}
//If there is a second page, (Zendesk API only returns a max of 100 per response) call the function again and repeat the process
if (rt.next_page != null)
{
loadAllTickets(rt.next_page);
}
}
public void TestPopulateTicketsFromRootTickets()
{
Assert.IsTrue(TicketResults.tempListOfTikets.Count == 0, "The count was not zero");
//Setting up Tickets and lists.
RootTicket rt = new RootTicket();
Tickets ticket = new Tickets();
ticket.id = 1;
ticket.subject = "Test SUbject";
List <Tickets> list = new List <Tickets>();
list.Add(ticket);
rt.tickets = list;
List <RootTicket> rtList = new List <RootTicket>();
rtList.Add(rt);
TicketResults.tempRootTickets = rtList;
//Run function
TicketResultController.populateTicketFromRootTicket();
Assert.IsTrue(TicketResults.tempListOfTikets.Count > 0, "The count was not zero after function");
}
