public void TestMoveTempTicket()
{
//Setting up the ticket
Tickets ticket1 = new Tickets();
ticket1.id = 1;
ticket1.subject = "Test SUbject";
Tickets ticket2 = new Tickets();
ticket2.id = 2;
ticket2.subject = "Test SUbject 2";
Tickets ticket3 = new Tickets();
ticket3.id = 3;
ticket3.subject = "Test SUbject 3";
List <Tickets> listOfTicket = new List <Tickets>();
listOfTicket.Add(ticket1);
listOfTicket.Add(ticket2);
listOfTicket.Add(ticket3);
TicketResults.tempListOfTikets = listOfTicket;
//Run function
TicketResultController.moveTempTickets();
//Check that there is only one object in the list
Assert.IsTrue(TicketResults.listOfTickets.Count > 0, "List has more than zero objects after function");
}
public void TestClearTempRootTicket()
{
RootTicket rt = new RootTicket();
TicketResults.tempRootTickets.Add(rt);
//Make sure there is atleast one ticket first
Assert.IsTrue(TicketResults.tempRootTickets.Count > 0, "The count was not greater than 0");
TicketResultController.clearTempRootTicket();
//Check that there is zero tickets now
Assert.AreEqual(TicketResults.tempRootTickets.Count, 0);
}
public void TestClearTempTicketFail()
{
Tickets ticket = new Tickets();
TicketResults.tempListOfTikets.Add(ticket);
//Make sure there is atleast one ticket first
Assert.IsTrue(TicketResults.tempListOfTikets.Count > 0, "The count was not greater than 0");
TicketResultController.clearTempTicket();
//Check that there is zero tickets now
Assert.AreNotEqual(TicketResults.tempRootTickets.Count, 10);
}
public void TestGetDescriptionIsFalse()
{
//Craete ticket
Tickets ticket = new Tickets();
ticket.description = "This is a test Ticket";
ticket.id = 1;
TicketResults.listOfTickets.Add(ticket);
//run function and get description of the ticket.
string description = TicketResultController.getDescription(1);
Assert.AreNotEqual(description, "incorrect");
}
//Function which will load the tickets from a server and save them in appropriate lists.
private void loadAllTickets(string url)
{
RootTicket rt = new RootTicket();;
string valueFromAPI = "";
//Try create a web request, if it fails throw an error
try
{
//Get the string represenation of response
valueFromAPI = APIController.callWebRequest(url);
//COnvert the string to an object
rt = TicketResultController.convertStringToObject(valueFromAPI);
//Add the new ticket to the correct Lists
TicketResultController.addToTemp(rt);
TicketResultController.moveTempRootTickets();
TicketResultController.clearTempRootTicket();
TicketResultController.populateTicketFromRootTicket();
TicketResultController.moveTempTickets();
TicketResultController.clearTempTicket();
//Add the list of tickets as the data source for the grid view.
ticketGridView.DataSource = TicketResults.listOfTickets;
//Have the list display 25 tickets on one page.
ticketGridView.PageSize = 25;
//Create two event handlers for when then page is changed and when a ticket is selected
ticketGridView.PageIndexChanging += handlePageIndexing;
ticketGridView.SelectedIndexChanged += showTicket;
//FInally bind all the data to the grid view
ticketGridView.DataBind();
}
catch (WebException we)
{
errorMessageLabel.Text = we.Message;
}
catch (Exception ex)
{
errorMessageLabel.Text = ex.Message;
}
//If there is a second page, (Zendesk API only returns a max of 100 per response) call the function again and repeat the process
if (rt.next_page != null)
{
loadAllTickets(rt.next_page);
}
}
public void TestPopulateTicketsFromRootTickets()
{
Assert.IsTrue(TicketResults.tempListOfTikets.Count == 0, "The count was not zero");
//Setting up Tickets and lists.
RootTicket rt = new RootTicket();
Tickets ticket = new Tickets();
ticket.id = 1;
ticket.subject = "Test SUbject";
List <Tickets> list = new List <Tickets>();
list.Add(ticket);
rt.tickets = list;
List <RootTicket> rtList = new List <RootTicket>();
rtList.Add(rt);
TicketResults.tempRootTickets = rtList;
//Run function
TicketResultController.populateTicketFromRootTicket();
Assert.IsTrue(TicketResults.tempListOfTikets.Count > 0, "The count was not zero after function");
}
public void TestMoveTempRootTicketFail()
{
//Setting up Tickets and lists.
RootTicket rt = new RootTicket();
Tickets ticket = new Tickets();
ticket.id = 1;
ticket.subject = "Test SUbject";
List <Tickets> list = new List <Tickets>();
list.Add(ticket);
rt.tickets = list;
List <RootTicket> rtList = new List <RootTicket>();
rtList.Add(rt);
TicketResults.tempRootTickets = rtList;
//show that the two lists are not equal
Assert.AreNotEqual(TicketResults.tempRootTickets, TicketResults.listOfRootTicket);
//Run function
TicketResultController.moveTempRootTickets();
//Check that there is only one object in the list
Assert.AreNotEqual(TicketResults.listOfRootTicket.Count, 5);
}
//This function will run when a ticket is selected and update the table showing the ticket.
protected void showTicket(object sender, EventArgs e)
{
//Get the Ticket ID
int tixID = Int32.Parse(ticketGridView.SelectedRow.Cells[1].Text);
//Create a border for the table
singleTicketView.Border = 1;
//Insert the subject that is part of the grid view
ticketSubject.InnerText = ticketGridView.SelectedRow.Cells[2].Text;
//Add titles to the table
requestorIdLabel.InnerText = "Requestor ID: ";
ticketDescriptionLabel.InnerText = "Description: ";
priorityLabal.InnerText = "Priority: ";
statusLabel.InnerText = "Status: ";
subjectLabel.InnerText = "Subject: ";
//Add the status of the ticket from the gridView
statusStatus.InnerText = ticketGridView.SelectedRow.Cells[4].Text;
//Add the priority from the gridView
priorityStatus.InnerText = ticketGridView.SelectedRow.Cells[5].Text;
//Get the description of the ticket by passing a Ticket ID
ticketDescription.InnerText = TicketResultController.getDescription(tixID);
requestorId.InnerText = ticketGridView.SelectedRow.Cells[3].Text;
}
