public override RequestInfoListItemsDTO RequestInfos()
        {
            var reqInfos = new RequestInfoListItemsDTO();
            var hdesk    = new HelpdeskServClient(Properties.Settings.Default.HelpdeskRefUrl);
            var tickets  = hdesk.SelectAllTickets();

            foreach (var t in tickets.Collection)
            {
                reqInfos.List.Add(new RequestInfoListItemDTO
                {
                    Company       = t.Company,
                    Id            = t.TicketId,
                    RequestMemo   = t.Problem,
                    RequestedBy   = t.ReportBy,
                    RequestedDate = DateTime.ParseExact(t.ReportDate, Properties.Settings.Default.HelpdeskDateFormat, System.Globalization.CultureInfo.InvariantCulture)
                });
            }
            return(reqInfos);
        }