public override string New()
{
var hdesk = new HelpdeskServClient(Properties.Settings.Default.HelpdeskRefUrl);
var t = hdesk.SelectTicket(RequestInfoId);
/*
* var dummy = new TransferAssetDummyData();
* var req = dummy.GetDummyData(t);
*/
var req = new TransferAssetRequestDTO
{
Id = _indexDao.NewServiceRequestId(),
RequestInfo = new TransferAssetRequestInfoDTO
{
Company = t.Company,
DetailCategory = t.DetailCategory,
Email = t.Email,
Id = RequestInfoId,
Location = t.Location,
RequestMemo = t.Problem,
RequestedBy = t.ReportBy,
RequestedDate = DateTime.ParseExact(t.ReportDate, Properties.Settings.Default.HelpdeskDateFormat, System.Globalization.CultureInfo.InvariantCulture),
RequestedVia = t.ReportVia,
SnOrIdNumber = t.IdNumber,
TicketCategory = t.Category
},
IssuedBy = "Helpdesk",
IssuedDate = DateTime.Now,
Scenario = EScenario.TRANSFER_ASSET,
State = EServiceRequestState.DRAFT,
};
_transferAssetDAO.Create(TransferAssetHelper.Instance.ToRequest(req));
return(req.Id);
}
public override RequestInfoListItemsDTO LimitedRequestInfos()
{
var reqInfos = new RequestInfoListItemsDTO();
var hdesk = new HelpdeskServClient(Properties.Settings.Default.HelpdeskRefUrl);
var tickets = hdesk.SelectLimitedTickets(Offset, Limit);
foreach (var t in tickets.Collection)
{
reqInfos.List.Add(new RequestInfoListItemDTO
{
Company = t.Company,
Id = t.TicketId,
RequestMemo = t.Problem,
RequestedBy = t.ReportBy,
RequestedDate = DateTime.ParseExact(t.ReportDate, Properties.Settings.Default.HelpdeskDateFormat, System.Globalization.CultureInfo.InvariantCulture)
});
}
return(reqInfos);
}
public override long Count()
{
var hdesk = new HelpdeskServClient(Properties.Settings.Default.HelpdeskRefUrl);
return(hdesk.TotalTickets());
}
