public static void AddFeedbackEscalation(FeedbackEscalationMapping feedbackReq)
{
using (var db = new Entities())
{
db.FeedbackEscalationMapping.Add(feedbackReq);
db.SaveChanges();
}
}
public IActionResult UpdateFeedback(UpdateFeedbackReq req)
{
BaseResponse resp = new BaseResponse();
try
{
if (RequestValidator.UpdateFeedback(req))
{
if (req.user_id == JwtToken.GetUserID(req.token))
{
if (req.feedback_info.Id > 0)
{
if (Constants.ClosedStatus.Contains(req.feedback_info.StatusId))
{
FeedbackCRUD.updateFeedbackStatus(req.feedback_info.Id, req.feedback_info.StatusId);
}
else
{
FeedbackCRUD.updateFeedbackStatus(req.feedback_info.Id, (int)eFeedbackStatus.Escalated);
FeedbackEscalationMapping escalation = new FeedbackEscalationMapping()
{
EscalatedUserId = req.feedback_info.CreatedFor,
FeedbackId = req.feedback_id,
LastUpdate = DateTime.Now,
Message = req.feedback_info.Message,
Subject = req.feedback_info.Subject
};
FeedbackCRUD.AddFeedbackEscalation(escalation);
}
resp.status_code = Ok().StatusCode;
resp.status_message = StatusMessage.Success;
}
else
{
if (!FeedbackCRUD.AnyOpenFeedback(req.feedback_info.CreatedBy, req.feedback_info.CreatedFor))
{
req.feedback_info.LastUpdate = DateTime.Now;
req.feedback_info.CreatedOn = DateTime.Now;
FeedbackCRUD.AddFeedback(req.feedback_info);
resp.status_code = Ok().StatusCode;
resp.status_message = StatusMessage.Success;
}
else
{
resp.status_code = Conflict().StatusCode;
resp.status_message = StatusMessage.FeedbackExists;
}
}
}
else
{
resp.status_code = Unauthorized().StatusCode;
resp.status_message = StatusMessage.UnAuthorised;
}
}
else
{
resp.status_code = BadRequest().StatusCode;
resp.status_message = StatusMessage.BadRequest;
}
}
catch (Exception es)
{
resp.status_code = 500;
resp.status_message = StatusMessage.InternalServerError;
}
return(Ok(resp));
}
