private JObject GetTicketDetails(HttpContext context)
        {
            JObject responseJObj = new JObject();

            try
            {
                Press3.BusinessRulesLayer.Ticket ticketObj = new Press3.BusinessRulesLayer.Ticket();
                responseJObj = ticketObj.GetTicketDetails(MyConfig.MyConnectionString, accountId, Convert.ToInt32(context.Request["ticketId"]));
            }
            catch (Exception ex)
            {
                Logger.Error(ex.ToString());
            }
            return(responseJObj);
        }