public Interaction CreateInteraction(Interaction interaction, int _logIncidentId = 0, int _logContactId = 0)
{
if (String.IsNullOrWhiteSpace(InteractionURL) || String.IsNullOrWhiteSpace(InteractionUsername) || String.IsNullOrWhiteSpace(InteractionPassword))
{
throw new Exception("Provider's InitForSR not run.");
}
Interaction result = new Interaction();
string request = "";
string response = "";
string logMessage, logNote;
NOTE.JTF_NOTES_PUB_Service client = EBSProxyFactory.GetNoteInstance(InteractionURL, InteractionUsername, InteractionPassword, InteractionServiceTimeout);
NOTE.SOAHeader hdr = new NOTE.SOAHeader();
hdr.Responsibility = "SERVICE";
hdr.RespApplication = "CS";
hdr.Org_Id = "204";
hdr.SecurityGroup = "STANDARD";
hdr.NLSLanguage = "AMERICAN";
client.SOAHeaderValue = hdr;
// Now to set the values for the request
if (interaction.SrID.HasValue)
{
NOTE_CREATE ip_create_note = new NOTE_CREATE();
// SR.APPSCS_SERVICEREQUEST_PUB_SERVIC7 req_info = new SR.APPSCS_SERVICEREQUEST_PUB_SERVIC7();
ip_create_note.P_API_VERSION = 1;
ip_create_note.P_API_VERSIONSpecified = true;
ip_create_note.P_ORG_ID = 204;
ip_create_note.P_ORG_IDSpecified = true;
ip_create_note.P_SOURCE_OBJECT_ID = interaction.SrID;
ip_create_note.P_SOURCE_OBJECT_IDSpecified = true;
ip_create_note.P_SOURCE_OBJECT_CODE = "SR";
//ip.P_NOTES = "This is test.";
ip_create_note.P_NOTES = interaction.Summary;
ip_create_note.P_NOTES_DETAIL = interaction.Content;
ip_create_note.P_NOTE_STATUS = interaction.Status;
ip_create_note.P_LAST_UPDATE_DATE = interaction.Created;
ip_create_note.P_LAST_UPDATE_DATESpecified = true;
ip_create_note.P_CREATION_DATE = interaction.Created;
ip_create_note.P_CREATION_DATESpecified = true;
ip_create_note.P_ENTERED_DATE = interaction.Created;
ip_create_note.P_ENTERED_DATESpecified = true;
if (interaction.CreatedByID.HasValue)
{
ip_create_note.P_CREATED_BY = interaction.CreatedByID;
ip_create_note.P_CREATED_BYSpecified = true;
ip_create_note.P_ENTERED_BY = interaction.CreatedByID;
ip_create_note.P_ENTERED_BYSpecified = true;
ip_create_note.P_LAST_UPDATED_BY = interaction.CreatedByID;
ip_create_note.P_LAST_UPDATED_BYSpecified = true;
}
else
{
ip_create_note.P_CREATED_BY = 0;
ip_create_note.P_CREATED_BYSpecified = true;
ip_create_note.P_ENTERED_BY = 0;
ip_create_note.P_ENTERED_BYSpecified = true;
ip_create_note.P_LAST_UPDATED_BY = 0;
ip_create_note.P_LAST_UPDATED_BYSpecified = true;
}
ip_create_note.P_NOTE_TYPE = "CS_PROBLEM";
ip_create_note.P_ATTRIBUTE1 = String.Empty;
ip_create_note.P_ATTRIBUTE2 = String.Empty;
ip_create_note.P_ATTRIBUTE3 = String.Empty;
ip_create_note.P_ATTRIBUTE4 = String.Empty;
ip_create_note.P_ATTRIBUTE5 = String.Empty;
ip_create_note.P_ATTRIBUTE6 = String.Empty;
ip_create_note.P_ATTRIBUTE7 = String.Empty;
ip_create_note.P_ATTRIBUTE8 = String.Empty;
ip_create_note.P_ATTRIBUTE9 = String.Empty;
ip_create_note.P_ATTRIBUTE10 = String.Empty;
ip_create_note.P_ATTRIBUTE11 = String.Empty;
ip_create_note.P_ATTRIBUTE12 = String.Empty;
ip_create_note.P_ATTRIBUTE13 = String.Empty;
ip_create_note.P_ATTRIBUTE14 = String.Empty;
ip_create_note.P_ATTRIBUTE15 = String.Empty;
ip_create_note.P_PARENT_NOTE_ID = null;
ip_create_note.P_INIT_MSG_LIST = String.Empty;
ip_create_note.P_COMMIT = String.Empty;
ip_create_note.P_USE_AOL_SECURITY = String.Empty;
//ip.P_NOTES_DETAIL = String.Empty;
//ip.P_JTF_NOTE_CONTEXTS_TAB = new NOTE.APPSJTF_NOTES_PUB_JX227585X15X42();
List<NOTE.APPSJTF_NOTES_PUB_JX227585X15X42> notes = new List<NOTE.APPSJTF_NOTES_PUB_JX227585X15X42>();
ip_create_note.P_JTF_NOTE_CONTEXTS_TAB = notes.ToArray();
Stopwatch stopwatch = new Stopwatch();
try
{
request = serializer.Serialize(ip_create_note);
stopwatch.Start();
NOTE.OutputParameters op_create_note = client.SECURE_CREATE_NOTE(ip_create_note);
stopwatch.Stop();
response = serializer.Serialize(op_create_note);
if (op_create_note.X_RETURN_STATUS == "S")
{
result.InteractionID = op_create_note.X_JTF_NOTE_ID;
logMessage = "Request of creating Note (Success). Created Note ID = " + result.InteractionID;
logNote = "Request Payload: " + request;
log.DebugLog(_logIncidentId, _logContactId, logMessage, logNote);
logMessage = "Response of creating Note(Success). Created Note ID = " + result.InteractionID;
logNote = "Response Payload: " + response;
log.DebugLog(_logIncidentId, _logContactId, logMessage, logNote, (int)stopwatch.ElapsedMilliseconds);
}
else
{
result.ErrorMessage = "There has been an error communicating with EBS. Please check log for detail.";
logMessage = "Request of creating Note (Failure). " + op_create_note.X_MSG_DATA;
logNote = "Request Payload: " + request;
log.ErrorLog(_logIncidentId, _logContactId, logMessage, logNote);
logMessage = "Response of creating Note(Failure). " + op_create_note.X_MSG_DATA;
logNote = "Response Payload: " + response;
log.ErrorLog(_logIncidentId, _logContactId, logMessage, logNote);
}
}
catch (Exception ex)
{
result.ErrorMessage = "There has been an error communicating with EBS. Please check log for detail.";
logMessage = "Request of creating Note (Failure). " + ex.Message;
logNote = "Request Payload: " + request;
log.ErrorLog(_logIncidentId, _logContactId, logMessage, logNote);
logMessage = "Response of creating Note(Failure). " + ex.Message;
logNote = "Response Payload: " + response;
log.ErrorLog(_logIncidentId, _logContactId, logMessage, logNote);
handleEBSException(ex, "Create Note of Service Request", _logIncidentId, _logContactId);
}
}
return result;
}
/// <remarks/>
public void SECURE_CREATE_NOTEAsync(InputParameters InputParameters) {
this.SECURE_CREATE_NOTEAsync(InputParameters, null);
}
/// <remarks/>
public void SECURE_CREATE_NOTEAsync(InputParameters InputParameters, object userState) {
if ((this.SECURE_CREATE_NOTEOperationCompleted == null)) {
this.SECURE_CREATE_NOTEOperationCompleted = new System.Threading.SendOrPostCallback(this.OnSECURE_CREATE_NOTEOperationCompleted);
}
this.InvokeAsync("SECURE_CREATE_NOTE", new object[] {
InputParameters}, this.SECURE_CREATE_NOTEOperationCompleted, userState);
}
/// <remarks/>
public System.IAsyncResult BeginSECURE_CREATE_NOTE(InputParameters InputParameters, System.AsyncCallback callback, object asyncState) {
return this.BeginInvoke("SECURE_CREATE_NOTE", new object[] {
InputParameters}, callback, asyncState);
}