public Interaction CreateInteraction(Interaction interaction, int _logIncidentId = 0, int _logContactId = 0) { if (String.IsNullOrWhiteSpace(InteractionURL) || String.IsNullOrWhiteSpace(InteractionUsername) || String.IsNullOrWhiteSpace(InteractionPassword)) { throw new Exception("Provider's InitForSR not run."); } Interaction result = new Interaction(); string request = ""; string response = ""; string logMessage, logNote; NOTE.JTF_NOTES_PUB_Service client = EBSProxyFactory.GetNoteInstance(InteractionURL, InteractionUsername, InteractionPassword, InteractionServiceTimeout); NOTE.SOAHeader hdr = new NOTE.SOAHeader(); hdr.Responsibility = "SERVICE"; hdr.RespApplication = "CS"; hdr.Org_Id = "204"; hdr.SecurityGroup = "STANDARD"; hdr.NLSLanguage = "AMERICAN"; client.SOAHeaderValue = hdr; // Now to set the values for the request if (interaction.SrID.HasValue) { NOTE_CREATE ip_create_note = new NOTE_CREATE(); // SR.APPSCS_SERVICEREQUEST_PUB_SERVIC7 req_info = new SR.APPSCS_SERVICEREQUEST_PUB_SERVIC7(); ip_create_note.P_API_VERSION = 1; ip_create_note.P_API_VERSIONSpecified = true; ip_create_note.P_ORG_ID = 204; ip_create_note.P_ORG_IDSpecified = true; ip_create_note.P_SOURCE_OBJECT_ID = interaction.SrID; ip_create_note.P_SOURCE_OBJECT_IDSpecified = true; ip_create_note.P_SOURCE_OBJECT_CODE = "SR"; //ip.P_NOTES = "This is test."; ip_create_note.P_NOTES = interaction.Summary; ip_create_note.P_NOTES_DETAIL = interaction.Content; ip_create_note.P_NOTE_STATUS = interaction.Status; ip_create_note.P_LAST_UPDATE_DATE = interaction.Created; ip_create_note.P_LAST_UPDATE_DATESpecified = true; ip_create_note.P_CREATION_DATE = interaction.Created; ip_create_note.P_CREATION_DATESpecified = true; ip_create_note.P_ENTERED_DATE = interaction.Created; ip_create_note.P_ENTERED_DATESpecified = true; if (interaction.CreatedByID.HasValue) { ip_create_note.P_CREATED_BY = interaction.CreatedByID; ip_create_note.P_CREATED_BYSpecified = true; ip_create_note.P_ENTERED_BY = interaction.CreatedByID; ip_create_note.P_ENTERED_BYSpecified = true; ip_create_note.P_LAST_UPDATED_BY = interaction.CreatedByID; ip_create_note.P_LAST_UPDATED_BYSpecified = true; } else { ip_create_note.P_CREATED_BY = 0; ip_create_note.P_CREATED_BYSpecified = true; ip_create_note.P_ENTERED_BY = 0; ip_create_note.P_ENTERED_BYSpecified = true; ip_create_note.P_LAST_UPDATED_BY = 0; ip_create_note.P_LAST_UPDATED_BYSpecified = true; } ip_create_note.P_NOTE_TYPE = "CS_PROBLEM"; ip_create_note.P_ATTRIBUTE1 = String.Empty; ip_create_note.P_ATTRIBUTE2 = String.Empty; ip_create_note.P_ATTRIBUTE3 = String.Empty; ip_create_note.P_ATTRIBUTE4 = String.Empty; ip_create_note.P_ATTRIBUTE5 = String.Empty; ip_create_note.P_ATTRIBUTE6 = String.Empty; ip_create_note.P_ATTRIBUTE7 = String.Empty; ip_create_note.P_ATTRIBUTE8 = String.Empty; ip_create_note.P_ATTRIBUTE9 = String.Empty; ip_create_note.P_ATTRIBUTE10 = String.Empty; ip_create_note.P_ATTRIBUTE11 = String.Empty; ip_create_note.P_ATTRIBUTE12 = String.Empty; ip_create_note.P_ATTRIBUTE13 = String.Empty; ip_create_note.P_ATTRIBUTE14 = String.Empty; ip_create_note.P_ATTRIBUTE15 = String.Empty; ip_create_note.P_PARENT_NOTE_ID = null; ip_create_note.P_INIT_MSG_LIST = String.Empty; ip_create_note.P_COMMIT = String.Empty; ip_create_note.P_USE_AOL_SECURITY = String.Empty; //ip.P_NOTES_DETAIL = String.Empty; //ip.P_JTF_NOTE_CONTEXTS_TAB = new NOTE.APPSJTF_NOTES_PUB_JX227585X15X42(); List<NOTE.APPSJTF_NOTES_PUB_JX227585X15X42> notes = new List<NOTE.APPSJTF_NOTES_PUB_JX227585X15X42>(); ip_create_note.P_JTF_NOTE_CONTEXTS_TAB = notes.ToArray(); Stopwatch stopwatch = new Stopwatch(); try { request = serializer.Serialize(ip_create_note); stopwatch.Start(); NOTE.OutputParameters op_create_note = client.SECURE_CREATE_NOTE(ip_create_note); stopwatch.Stop(); response = serializer.Serialize(op_create_note); if (op_create_note.X_RETURN_STATUS == "S") { result.InteractionID = op_create_note.X_JTF_NOTE_ID; logMessage = "Request of creating Note (Success). Created Note ID = " + result.InteractionID; logNote = "Request Payload: " + request; log.DebugLog(_logIncidentId, _logContactId, logMessage, logNote); logMessage = "Response of creating Note(Success). Created Note ID = " + result.InteractionID; logNote = "Response Payload: " + response; log.DebugLog(_logIncidentId, _logContactId, logMessage, logNote, (int)stopwatch.ElapsedMilliseconds); } else { result.ErrorMessage = "There has been an error communicating with EBS. Please check log for detail."; logMessage = "Request of creating Note (Failure). " + op_create_note.X_MSG_DATA; logNote = "Request Payload: " + request; log.ErrorLog(_logIncidentId, _logContactId, logMessage, logNote); logMessage = "Response of creating Note(Failure). " + op_create_note.X_MSG_DATA; logNote = "Response Payload: " + response; log.ErrorLog(_logIncidentId, _logContactId, logMessage, logNote); } } catch (Exception ex) { result.ErrorMessage = "There has been an error communicating with EBS. Please check log for detail."; logMessage = "Request of creating Note (Failure). " + ex.Message; logNote = "Request Payload: " + request; log.ErrorLog(_logIncidentId, _logContactId, logMessage, logNote); logMessage = "Response of creating Note(Failure). " + ex.Message; logNote = "Response Payload: " + response; log.ErrorLog(_logIncidentId, _logContactId, logMessage, logNote); handleEBSException(ex, "Create Note of Service Request", _logIncidentId, _logContactId); } } return result; }
/// <remarks/> public void SECURE_CREATE_NOTEAsync(InputParameters InputParameters) { this.SECURE_CREATE_NOTEAsync(InputParameters, null); }
/// <remarks/> public void SECURE_CREATE_NOTEAsync(InputParameters InputParameters, object userState) { if ((this.SECURE_CREATE_NOTEOperationCompleted == null)) { this.SECURE_CREATE_NOTEOperationCompleted = new System.Threading.SendOrPostCallback(this.OnSECURE_CREATE_NOTEOperationCompleted); } this.InvokeAsync("SECURE_CREATE_NOTE", new object[] { InputParameters}, this.SECURE_CREATE_NOTEOperationCompleted, userState); }
/// <remarks/> public System.IAsyncResult BeginSECURE_CREATE_NOTE(InputParameters InputParameters, System.AsyncCallback callback, object asyncState) { return this.BeginInvoke("SECURE_CREATE_NOTE", new object[] { InputParameters}, callback, asyncState); }