public static event EventHandler <VisitorLeaveEventArgs> VisitorLeave; // 访客离开
/// <summary>
/// 保存一条新访客会话
/// </summary>
/// <param name="session"></param>
public static void NewSession(VisitSession session)
{
Trace.WriteLine(string.Format("VisitSessionService.NewSession : {0}", session.ToString()));
if (GetSessionById(session.SessionId) != null)
{
Trace.WriteLine("Error: chat is aleady exist");
return;
}
sessions.Add(new VisitSessionHit(session));
Provider.NewSession(session);
//
if (NewVisiting != null)
{
NewVisiting(null, new NewVisitingEventArgs(VisitorService.GetVisitorById(session.VisitorId), session));
}
if (sessions.Count > MaxVisitorSessionCountInMemory)
{
for (int i = sessions.Count - 1; i >= 0; i--)
{
if (sessions[i].Session.Status == VisitSessionStatus.Leave)
{
sessions.RemoveAt(i);
break;
}
}
}
}
public FeedController()
{
feedService = new FeedService();
friendService = new FriendService();
visitorService = new VisitorService();
followService = new FollowerService();
}
/// <summary>
/// 客服接受访客对话请求
/// </summary>
/// <param name="operatorId"></param>
/// <param name="chatId"></param>
/// <returns></returns>
public static int AcceptChatRequest(string operatorId, string chatId)
{
Trace.WriteLine(string.Format("ChatService.AcceptChatRequest(OperatorId={0},ChatId={1})", operatorId, chatId));
Chat chat = GetChatById(chatId);
if (chat == null)
{
Trace.WriteLine(string.Format("Error: AcceptChatRequest(OperatorId={0},ChatId={1}) error, can't find this chat", operatorId, chatId));
return(AcceptChatRequestReturn_Error_Others);
}
if (chat.Status == ChatStatus.Accepted)
{
return(AcceptChatRequestReturn_Error_AcceptedByOthers);
}
else if (chat.Status == ChatStatus.Requested)
{
chat.Status = ChatStatus.Accepted;
chat.OperatorId = operatorId;
chat.AcceptTime = DateTime.Now;
if (VisitorChatRequestAccepted != null)
{
VisitorChatRequestAccepted(null, new VisitorChatRequestAcceptedEventArgs(new VisitorChatRequestEventArgs(chat.VisitorId, chat)));
}
Message m1 = new Message();
m1.ChatId = chat.ChatId;
m1.SentDate = DateTime.Now;
m1.Type = MessageType.SystemMessage_ToVisitor;
m1.Text = string.Format("客服:{0}已经接受您的对话请求", OperatorService.GetOperatorById(operatorId).NickName);
SendMessage(m1);
Message m2 = new Message();
m2.ChatId = chat.ChatId;
m2.SentDate = DateTime.Now;
m2.Type = MessageType.SystemMessage_ToOperator;
m2.Text = string.Format("你已经接受访客{0}的对话请求", VisitorService.GetVisitorById(chat.VisitorId).Name);
SendMessage(m2);
OperatorService.SetOperatorStatus(operatorId, OperatorStatus.Chatting);
VisitSession s = VisitSessionService.GetSessionById(VisitorService.GetVisitorById(chat.VisitorId).CurrentSessionId);
s.OperatorId = operatorId;
s.Status = VisitSessionStatus.Chatting;
s.ChatingTime = DateTime.Now;
return(AcceptChatRequestReturn_OK);
}
else if (chat.Status == ChatStatus.Closed)
{
return(AcceptChatRequestReturn_Error_ChatRequestCanceled);
}
else
{
Trace.WriteLine(string.Format("ChatService.AccpetChatRequest({0},{1}) error，status illegal: ChatStatus={2}", operatorId, chatId, chat.Status));
return(AcceptChatRequestReturn_Error_Others);
}
}
public SpaceLayoutController()
{
skinService = new SkinService();
userAppService = new UserAppService();
visitorService = new VisitorService();
menuService = new UserMenuService();
siteSkinService = new SiteSkinService();
}
private void addRegTemplate()
{
VisitorService vs = new VisitorService();
_visitList = vs.GetAllVisitors();
Robot.AddRegTemplateToFPCache(_visitList);
}
public MicroblogController()
{
microblogService = new MicroblogService();
followService = new FollowerService();
visitorService = new VisitorService();
mfService = new MicroblogFavoriteService();
commentService = new OpenCommentService();
matService = new MicroblogAtService();
userTagService = new UserTagService();
}
public MicroblogController()
{
microblogService = new MicroblogService();
followService = new FollowerService();
visitorService = new VisitorService();
mfService = new MicroblogFavoriteService();
commentService = new MicroblogCommentService();
matService = new MicroblogAtService();
videoSpider = new WojiluVideoSpider();
}
/// <summary>
/// 访客接受某客服的对话 to-all
/// </summary>
/// <param name="sender"></param>
/// <param name="e"></param>
void ChatService_VisitorChatRequestAccepted(object sender, VisitorChatRequestAcceptedEventArgs e)//tao-no
{
Visitor visitor = VisitorService.GetVisitorById(e.VisitorChatRequest.VisitorId);
List <Socket> ss = new List <Socket>();
foreach (var item in GetOnlineOperatorSockets(visitor.AccountId))
{
sh.SendPacket(item, e);
}
}
void VisitSessionService_VisitorLeave(object sender, VisitorLeaveEventArgs e)
{
Visitor visitor = VisitorService.GetVisitorById(e.VisitorId);
List <Socket> ss = new List <Socket>();
foreach (var item in GetOnlineOperatorSockets(visitor.AccountId))
{
sh.SendPacket(item, e);
}
}
private void btnSave_Click(object sender, EventArgs e)
{
if (_currentVisitor == null)
{
VisitorService vs = new VisitorService();
VisitLogService vls = new VisitLogService();
if (txtName.Text.Trim().Length > 0 && txtMobile.Text.Trim().Length > 0 && txtIdentity.Text.Trim().Length > 0)
{
_newVisitor = vs.AddVisitor(txtName.Text.Trim(), txtMobile.Text.Trim(), txtIdentity.Text.Trim(), txtCompany.Text.Trim(), Robot.GetLatestTemplate());
if (txtPurpose.Text.Trim().Length > 0 && txtRecepter.Text.Trim().Length > 0 && _newVisitor != null)
{
if (validateTime(txtTime.Text.Trim()))
{
vls.AddLog(txtTime.Text.Trim(), txtPurpose.Text.Trim(), txtRecepter.Text.Trim(), txtRemark.Text.Trim(), _newVisitor.Id);
this.Close();
}
else
{
MessageBox.Show("访问时间格式不正确，请重新填写！", "提示");
}
}
else
{
MessageBox.Show("访客信息不完整，请补充完整！", "提示");
}
}
else
{
MessageBox.Show("身份信息不完整，请补充完整！", "提示");
}
}
else
{
VisitLogService vls = new VisitLogService();
if (txtPurpose.Text.Trim().Length > 0 && txtRecepter.Text.Trim().Length > 0)
{
if (validateTime(txtTime.Text.Trim()))
{
vls.AddLog(txtTime.Text.Trim(), txtPurpose.Text.Trim(), txtRecepter.Text.Trim(), txtRemark.Text.Trim(), _currentVisitor.Id);
this.Close();
}
else
{
MessageBox.Show("访问时间格式不正确，请重新填写！", "提示");
}
}
else
{
MessageBox.Show("访客信息不完整，请补充完整！", "提示");
}
}
}
/// <summary>
/// 关闭对话信息
/// </summary>
/// <param name="chatId"></param>
/// <param name="userName"></param>
public static bool CloseChat(string chatId, string closeBy)
{
Trace.WriteLine(string.Format("ChatService.CloseChat(ChatId = {0}，CloseBy＝{1})", chatId, closeBy));
Chat chat = GetChatById(chatId);
if (chat == null)
{
Trace.WriteLine("Waring: ChatService.CloseChat() error ,ChatId " + chatId + " not found");
return(false);
}
if (chat.Status == ChatStatus.Closed)
{
Trace.WriteLine("Waring: ChatService.CloseChat() is closed aleady ,ChatId " + chatId);
try
{
Directory.Delete(ChatTempDataDir + chatId, true);
}
catch (Exception)
{
}
return(true);
}
if (ChatStatusChanged != null)
{
ChatStatusChanged(null, new ChatStatusChangedEventArgs(chatId, ChatStatus.Closed));
}
Message m = new Message();
m.ChatId = chatId;
m.SentDate = DateTime.Now;
m.Type = MessageType.SystemMessage_ToBoth;
m.Text = string.Format("{0}已关闭对话", closeBy);
SendMessage(m);
chat.Status = ChatStatus.Closed;
chat.CloseTime = DateTime.Now;
chat.CloseBy = closeBy;
if (chat.OperatorId == null || chat.OperatorId == "")
{
chat.OperatorId = null;
}
Provider.CloseChat(chat);
VisitSessionService.SetSessionStatus(VisitorService.GetVisitorById(chat.VisitorId).CurrentSessionId, VisitSessionStatus.Visiting);
// 注意: IsOperatorHasActiveChat需要在更改chat status后调用
if (!string.IsNullOrEmpty(chat.OperatorId) && !IsOperatorHasActiveChat(chat.OperatorId) && OperatorService.IsOperatorOnline(chat.OperatorId))
{
OperatorService.SetOperatorStatus(chat.OperatorId, OperatorStatus.Idle);//关闭时改变客服状态
}
return(true);
}
public IHttpActionResult Get(int?id)
{
if (id == null)
{
return(BadRequest());
}
VisitorService service = CreateVisitorService();
return(Ok(service.GetVisitorByID(id.Value)));
}
/// <summary>
/// Constructor
/// </summary>
/// <param name="apiKey">The api key credential</param>
public WistiaStatsClient(string apiKey)
{
if (string.IsNullOrWhiteSpace(apiKey))
{
throw new ArgumentNullException(apiKey);
}
Account = new AccountService(apiKey);
Projects = new ProjectService(apiKey);
Media = new MediaService(apiKey);
Visitor = new VisitorService(apiKey);
}
public HomeController()
{
microblogService = new MicroblogService();
followService = new FollowerService();
visitorService = new VisitorService();
mfService = new MicroblogFavoriteService();
commentService = new OpenCommentService();
photoPostService = new PhotoPostService();
friendService = new FriendService();
blogAppService = new BlogService();
photoAppService = new PhotoService();
}
/// <summary>
/// 访客请请求 to-all
/// </summary>
/// <param name="sender"></param>
/// <param name="e"></param>
void ChatService_VisitorChatRequest(object sender, VisitorChatRequestEventArgs e)
{
Visitor v = VisitorService.GetVisitorById(e.VisitorId);
if (v != null)
{
List <Socket> sockets = GetOnlineOperatorSockets(v.AccountId);
foreach (var item in sockets)
{
sh.SendPacket(item, new VisitorChatRequestEventArgs(e.VisitorId, e.Chat));
}
}
}
private void StoreVisitor()
{
VisitorService VisitorManager = new VisitorService();
var visitor = Visitors.First();
((ICRUDService)VisitorManager).Create(
visitor.Name,
visitor.Email,
visitor.Age,
visitor.Gender,
visitor.Password
);
}
void VisitSessionService_NewVisiting(object sender, NewVisitingEventArgs e)
{
Visitor visitor = VisitorService.GetVisitorById(e.Visitor.VisitorId);
List <Socket> ss = new List <Socket>();
foreach (var item in GetOnlineOperatorSockets(visitor.AccountId))
{
if (item.Connected)
{
sh.SendPacket(item, e);
}
}
}
public void TestGetVisitorById()
{
VisitorService.Provider = new MyVisitorProvider();
Visitor v = new Visitor();
VisitSession s = new VisitSession();
s.VisitorId = v.VisitorId;
s.Status = VisitSessionStatus.Leave; // 离开
v.AccountId = accountIdA;
v.CurrentSession = s;
VisitorService.NewVisitor(v);
Assert.AreSame(v, VisitorService.GetVisitor(v.VisitorId));
Assert.IsNull(VisitorService.GetVisitor("dddd"));
}
public IHttpActionResult Put(VisitorEdit model)
{
if (!ModelState.IsValid)
{
return(BadRequest(ModelState));
}
VisitorService service = CreateVisitorService();
if (service.UpdateExistingVisitor(model))
{
return(Ok());
}
return(InternalServerError());
}
public IHttpActionResult Delete(int?id)
{
if (id == null)
{
return(BadRequest());
}
VisitorService service = CreateVisitorService();
if (service.DeleteVisitor(id.Value))
{
return(Ok());
}
return(InternalServerError());
}
/// <summary>
/// 客服主动邀请对话
/// </summary>
/// <param name="operatorId">客服ID</param>
/// <param name="visitorId"></param>
public static Chat OperatorRequestChat(string operatorId, string visitorId)
{
Trace.WriteLine(string.Format("ChatService.OperatorRequestChat(OperatorId = {0},VisitorId = {1})", operatorId, visitorId));
Visitor visitor = VisitorService.GetVisitorById(visitorId);
Operator op = OperatorService.GetOperatorById(operatorId);
if (visitor == null || op == null)
{
Trace.WriteLine(string.Format("Error: ChatService.OperatorRequestChat({0},{1}) error Opertor or Visitor is null", operatorId, visitorId));
return(null);
}
Chat chat = new Chat();
chat.IsInviteByOperator = true;
chat.CreateBy = op.NickName;
chat.CreateTime = DateTime.Now;
chat.LastCheckTime = DateTime.Now.Ticks;
chat.AccountId = op.AccountId;
chat.VisitorId = visitorId;
chat.OperatorId = operatorId;
chats.Add(chat);
Provider.AddChat(chat);
op.Status = OperatorStatus.InviteChat;//将客服改为请求中
chat.Status = ChatStatus.Requested;
//VisitSessionService.SetSessionStatus(visitor.CurrentSessionId, VisitSessionStatus.ChatRequesting);
if (OperatorChatRequest != null)
{
var req = new OperatorChatRequestEventArgs(operatorId, visitorId, chat);
OperatorChatRequest(null, req);
}
Message m = new Message();
m.ChatId = chat.ChatId;
m.Text = "正在邀请访客，请稍等...";
m.Type = MessageType.SystemMessage_ToOperator;
SendMessage(m, DateTime.Now.AddMilliseconds(50));
return(chat);
}
public async Task VisitorService_GetAll_Returns_Visitors()
{
// Arrange
var optionsBuilder = new DbContextOptionsBuilder <AntipaDbContext>().UseInMemoryDatabase("antipadb");
var existingVisitor = new Visitor {
Age = 1
};
using (var dbContext = new AntipaDbContext(optionsBuilder.Options))
{
// Act
var sut = new VisitorService(dbContext);
await sut.CreateVisitor(existingVisitor);
// Assert
Assert.NotEmpty(await sut.GetAll());
}
}
/// <summary>
/// 页面请求对话
/// </summary>
/// <param name="CurrentVisitor"></param>
/// <returns>ChatId</returns>
public static string ChatPageRequestChat(Visitor visitor)
{
Trace.WriteLine(string.Format("ChatService.ChatPageRequestChat(Visitor = {0})", visitor));
if (!string.IsNullOrEmpty(visitor.Name))
{
Visitor vs = VisitorService.GetVisitorById(visitor.VisitorId);
vs.Name = visitor.Name;
VisitorService.UpdateVisitor(vs);
}
Chat chatRequest = new Chat();
chatRequest.AccountId = visitor.AccountId;
chatRequest.CreateTime = DateTime.Now;
chatRequest.Status = ChatStatus.Requested;
chatRequest.VisitorId = visitor.VisitorId;
chats.Add(chatRequest);
Provider.AddChat(chatRequest);
VisitSession s = VisitSessionService.GetSessionById(visitor.CurrentSessionId);
s.ChatRequestTime = DateTime.Now;
s.Status = VisitSessionStatus.ChatRequesting;
Message m = new Message();
m.ChatId = chatRequest.ChatId;
m.Text = "正在接入客服，请稍等...";
m.Type = MessageType.SystemMessage_ToVisitor;
m.Source = "系统";
m.Destination = "访客";
SendMessage(m, DateTime.Now.AddMilliseconds(100));
if (VisitorChatRequest != null)
{
VisitorChatRequestEventArgs req = new VisitorChatRequestEventArgs(visitor.VisitorId, chatRequest);
visitorChatRequests.Add(req);
VisitorChatRequest(null, req);
}
return(chatRequest.ChatId);
}
// TODO: 该方法需要重新设计
/// <summary>
/// 查询在这个时候之后新加的访客会话信息
/// </summary>
/// <param name="lastCheck">会话ID</param>
/// <returns>VisitSession对象</returns>
///
public static List <VisitSession> GetVisitSessionChange(string accountId, long lastCheck)
{
Trace.WriteLine(string.Format("{0}({1},{2})", MethodBase.GetCurrentMethod().Name, accountId, lastCheck));
StringBuilder sb = new StringBuilder();
List <VisitSession> vss = new List <VisitSession>();
foreach (VisitSessionHit item in sessions)
{
Visitor v = VisitorService.GetVisitorById(item.Session.VisitorId);
if (v != null && v.AccountId == accountId)
{
vss.Add(v.CurrentSession);
//sb.AppendFormat("SessionId={0},Status={1},VisitId={2} | ",v.CurrentSessionId,v.CurrentSession.Status.ToString(),v.VisitorId);
}
}
Trace.WriteLine(string.Format("Return {0} : {1}", vss.Count, sb.ToString()));
return(vss);
}
public void TestGetNewVisitor()
{
VisitorService.Provider = new MyVisitorProvider();
Visitor v = new Visitor();
VisitSession s = new VisitSession();
s.VisitorId = v.VisitorId;
s.Status = VisitSessionStatus.Leave; // 离开
v.AccountId = accountIdA;
v.CurrentSession = s;
VisitorService.NewVisitor(v);
DateTime time = DateTime.Now.AddDays(1);
s.VisitingTime = time;
VisitorService.NewVisitor(v);
Assert.AreEqual(0, VisitorService.GetNewVisitors(accountIdA, time.Ticks).Count);
Assert.AreEqual(1, VisitorService.GetNewVisitors(accountIdA, DateTime.Now.Ticks).Count);
Assert.AreEqual(0, VisitorService.GetNewVisitors(accountIdA, DateTime.Now.AddDays(2).Ticks).Count);
}
public async Task ValidateAsync_VisitorExists_DoesNothing()
{
// Arrange
var visitorContainer = new Mock <IVisitorContainer>();
var visitor = new Visitor();
var loyaltycardService = new Mock <ILoyaltyCardService>();
var visitorDAL = new Mock <IVisitorDAL>();
var visitorIdentity = new Mock <IVisitorIdentity>();
visitorDAL.Setup(x => x.GetAsync(visitorIdentity.Object)).ReturnsAsync(visitor);
var visitorGetService = new VisitorService(visitorDAL.Object, loyaltycardService.Object);
// Act
var action = new Func <Task>(() => visitorGetService.ValidateAsync(visitorContainer.Object));
// Assert
await action.Should().NotThrowAsync <Exception>();
}
public ActionResult Create()
{
var service = CreateVisitService();
var visitorService = new VisitorService(Guid.Parse(User.Identity.GetUserId()));
var unsortedVisitorList = new SelectList(visitorService.GetVisitors(), "VisitorId", "FullName");
var visitorList = unsortedVisitorList.OrderBy(o => o.Text);
var unsortedParkList = new SelectList(service.GetOwnedList("Park"), "ParkId", "ParkName");
var parkList = unsortedParkList.OrderBy(o => o.Text);
var unsortedTeamList = new SelectList(service.GetOwnedList("Team"), "TeamId", "TeamName");
var teamList = unsortedTeamList.OrderBy(o => o.Text);
ViewBag.VisitorId = visitorList;
ViewBag.ParkId = parkList;
ViewBag.HomeTeamId = teamList;
ViewBag.AwayTeamId = teamList;
return(View());
}
public void TestNewVisitor()
{
VisitorService.Provider = new MyVisitorProvider();
Assert.AreEqual(0, VisitorService.GetAllOnlineVisitors(accountIdA).Count);
Assert.AreEqual(0, VisitorService.GetAllOnlineVisitors(accountIdB).Count);
Visitor v = new Visitor();
VisitSession s = new VisitSession();
s.VisitorId = v.VisitorId;
s.Status = VisitSessionStatus.Leave; // 离开
v.AccountId = accountIdA;
v.CurrentSession = s;
VisitorService.NewVisitor(v);
Assert.AreEqual(0, VisitorService.GetAllOnlineVisitors(accountIdA).Count);
Assert.AreEqual(0, VisitorService.GetAllOnlineVisitors(accountIdB).Count);
s.Status = VisitSessionStatus.Visiting; // 浏览
Assert.AreEqual(1, VisitorService.GetAllOnlineVisitors(accountIdA).Count);
Assert.AreEqual(0, VisitorService.GetAllOnlineVisitors(accountIdB).Count);
}
/// <summary>
/// 接受客服邀请
/// </summary>
/// <param name="chatId"></param>
public static void AcceptOperatorInvitation(string chatId)
{
Trace.WriteLine(string.Format("ChatService.AcceptOperatorInvitation(ChatId = {0})", chatId));
Chat chat = GetChatById(chatId);
if (chat != null)
{
chat.Status = ChatStatus.Accepted;
if (chat.OperatorId != null)
{
OperatorService.GetOperatorById(chat.OperatorId).Status = OperatorStatus.Chatting;
}
VisitSession s = VisitSessionService.GetSessionById(VisitorService.GetVisitorById(chat.VisitorId).CurrentSessionId);
s.Status = VisitSessionStatus.Chatting; //将访客状态改为对话中
s.ChatingTime = DateTime.Now;
OperatorChatRequestEventArgs opq = new OperatorChatRequestEventArgs(chat.OperatorId, chat.VisitorId, chat); //tao
OperatorChatRequestAccepted(null, new OperatorChatRequestAcceptedEventArgs(opq)); //tao
}
//SendMessage(new Message(chat.ChatId, "访客已接受对话邀请!", MessageType.SystemMessage_ToOperator));
SendMessage(new Message(chat.ChatId, "您已接受对话邀请!", MessageType.SystemMessage_ToVisitor));
}
public void TestInvite()
{
LiveSupport.LiveSupportDAL.SqlProviders.DBHelper.ConnectionString = "Server=rd01;Database=LiveSupport;User ID=sa;Password=;Trusted_Connection=False;";
OperatorService.Provider = new MyOperatorProvider();
Account a = TestTool.CreateNewAccount();
AccountService.AddAccount(a);
Operator o = TestTool.CreateNewOperator(a.AccountId);
OperatorService.NewOperator(o);
Visitor v = TestTool.CreateNewVisitor(a.AccountId);
VisitorService.NewVisitor(v);
VisitSessionService.NewSession(v.CurrentSession);
Operator op = OperatorService.Login(a.LoginName, a.LoginName, a.Password);
ChatService.OperatorRequestChat(op.OperatorId, v.VisitorId);
Assert.AreEqual(v.CurrentSession.SessionId, ChatService.GetOperatorInvitation(v.VisitorId));
}
