Example #1
0
        public static string GetTicketStatuses(RestCommand command, bool orderByDateCreated = false)
        {
            TicketStatuses items = new TicketStatuses(command.LoginUser);

            if (orderByDateCreated)
            {
                items.LoadByOrganizationID(command.Organization.OrganizationID, "DateCreated DESC");
            }
            else
            {
                items.LoadByOrganizationID(command.Organization.OrganizationID);
            }
            return(items.GetXml("TicketStatuses", "TicketStatus", true, command.Filters));
        }
        public static string GetTicketStatuses(RestCommand command)
        {
            TicketStatuses ticketStatuses = new TicketStatuses(command.LoginUser);

            ticketStatuses.LoadByOrganizationID(command.Organization.OrganizationID);

            if (command.Format == RestFormat.XML)
            {
                return(ticketStatuses.GetXml("TicketStatuses", "TicketStatus", true, command.Filters));
            }
            else
            {
                throw new RestException(HttpStatusCode.BadRequest, "Invalid data format");
            }
        }