public static string GetTicketSeverities(RestCommand command, bool orderByDateCreated = false)
{
TicketSeverities items = new TicketSeverities(command.LoginUser);
if (orderByDateCreated)
{
items.LoadByOrganizationID(command.Organization.OrganizationID, "DateCreated DESC");
}
else
{
items.LoadByOrganizationID(command.Organization.OrganizationID);
}
return(items.GetXml("TicketSeverities", "TicketSeverity", true, command.Filters));
}
public static string GetTicketSeverities(RestCommand command)
{
TicketSeverities ticketSeverities = new TicketSeverities(command.LoginUser);
ticketSeverities.LoadByOrganizationID(command.Organization.OrganizationID);
if (command.Format == RestFormat.XML)
{
return(ticketSeverities.GetXml("TicketSeverities", "TicketSeverity", true, command.Filters));
}
else
{
throw new RestException(HttpStatusCode.BadRequest, "Invalid data format");
}
}
