public ActionResult CreateTicket(NewTicketModel model)
{
if (ModelState.IsValid)
{
var now = DateTime.Now;
var userId = User.Identity.GetUserId();
Project parentProject = db.Projects.FirstOrDefault(p => p.Id == model.ParentProjectId);
if (parentProject == null)
{
return(new HttpStatusCodeResult(HttpStatusCode.NotFound));
}
TicketStatus initStatus;
if (model.TicketStatusId == null && parentProject.ActiveWorkflow.InitialTicketStatusId != null)
{
initStatus = db.TicketStatuses.ToList().FirstOrDefault(ts => ts.Id == parentProject.ActiveWorkflow.InitialTicketStatusId);
if (initStatus == null)
{
return(new HttpStatusCodeResult(HttpStatusCode.InternalServerError));
}
}
else
{
initStatus = db.TicketStatuses.Find(model.TicketStatusId);
}
TicketPriority priority = db.TicketPriorityTypes.FirstOrDefault(tp => tp.Id == model.TicketPriorityId);
if (priority == null)
{
return(new HttpStatusCodeResult(HttpStatusCode.NotFound));
}
string initSolverId = parentProject.GetNextSolverIdFromWorkflow();
var newTicket = new Ticket()
{
Title = model.Title
,
Description = model.Description
,
CreatedAt = now
,
ParentProjectId = parentProject.Id
,
TicketTypeId = model.TicketTypeId
,
TicketStatusId = initStatus.Id
,
TicketPriorityLevelId = priority.Id
,
ReporterId = User.Identity.GetUserId()
,
AssignedSolverId = initSolverId
};
db.Tickets.Add(newTicket);
db.SaveChanges();
newTicket.SaveTicketCreatedHistoryEntry(User, db);
if (model.Attachments.First() != null)
{
newTicket.AddAttachments(model.Attachments, User, db, Server);
}
db.TicketNotifications.AddRange(TicketNotification.GenerateNotifications(db, User.Identity.GetUserId(), newTicket.Id, "A new ticket has been created!"));
db.SaveChanges();
return(RedirectToAction("Show", "Tickets", new { TicketIdentifier = newTicket.GetTicketIdentifier() }));
}
return(View());
}
