public ActionResult PostCommentReply(int id, int ticketCommentId, FormCollection formCollection)
{
if (string.IsNullOrEmpty(formCollection["CommentReplyDetails"]))
{
TempData["errorMessage"] = "Yikes! Seems like you forgot to provide us with your valuable thoughts in the comments field. How about you try again?";
return(RedirectToAction("Details", new { id = id }));
}
TicketCommentRepository ticketCommentRepository = new TicketCommentRepository();
TicketComment ticketCommentReply = new TicketComment();
ticketCommentReply.TicketId = id;
ticketCommentReply.TicketCommentParentId = ticketCommentId;
ticketCommentReply.TicketCommentTimeStamp = DateTime.UtcNow;
ticketCommentReply.TicketCommentDetails = formCollection["CommentReplyDetails"];
ticketCommentReply.TicketCommentSubmitterUserId = UserHelpers.GetUserId(User.Identity.Name);
ticketCommentRepository.Add(ticketCommentReply);
ticketCommentRepository.Save();
// send out email notifications
Ticket ticket = ticketRepository.GetTicket(id);
new EmailNotificationHelpers().TicketCommentEmail(ticket, ticketCommentReply);
// post the activity
new ActivityFeedHelpers().ShareTicketCommentReplyFeed(id, ticketCommentId, ticketCommentReply.TicketCommentDetails);
TempData["message"] = "Your valuable input was successfully posted to ticket #" + id + ". We even went as far as notifiying the appropiate parties!.";
return(RedirectToAction("Details", new { id = id }));
}
public TicketCommentController()
{
DbContext = new ApplicationDbContext();
TicketRepository = new TicketRepository(DbContext);
UserRepository = new UserRepository(DbContext);
TicketCommentRepository = new TicketCommentRepository(DbContext);
}
