public static List <TicketModel> PopulateTicketData(FreshServiceTicketModel[] ticketData,
FreshServiceRequesterModel[] cachedRequesterData, FreshServiceDepartmentModel[] cachedDepartmentData, FreshServiceAgentsModel[] cachedAgentsData)
{
var listOfTickets = new List <TicketModel>();
if (ticketData != null && ticketData.Any())
{
foreach (var allTickets in ticketData)
{
if (allTickets?.Tickets != null && allTickets.Tickets.Any())
{
foreach (var individualTicket in allTickets.Tickets)
{
var model = new TicketModel
{
TicketId = individualTicket.Id,
CreatedAt = DateTime.Parse(individualTicket.CreatedAt.Substring(0, 20)),
Status = RetrieveDataHelper.RetrieveStatusName(individualTicket.Status),
UpdatedAt = DateTime.Parse(individualTicket.UpdatedAt.Substring(0, 20)),
DueBy = DateTime.Parse(individualTicket.DueBy.Substring(0, 20)),
TicketType = individualTicket.TicketType,
Description = individualTicket.Description,
Requester = RetrieveDataHelper.RetrieveRequesterPrimaryEmail(cachedRequesterData, individualTicket.RequesterId),
DepartmentName = RetrieveDataHelper.RetrieveDepartmentName(cachedDepartmentData, individualTicket.DepartmentId),
AssignedTo = RetrieveDataHelper.RetrieveAgentEmail(cachedAgentsData, individualTicket.ResponderId)
};
listOfTickets.Add(model);
}
}
}
}
return(listOfTickets);
}
private void LoginButton_Click(object sender, EventArgs e)
{
string accessToken = LoginHelper.ValidateLogin(userID.Text, password.Text);
if (!string.IsNullOrWhiteSpace(accessToken))
{
RetrievedData retrievedData = RetrieveDataHelper.GetData(accessToken);
homeDataService = new HomeDataService(retrievedData);
var intent = new Intent(this, typeof(WelcomeHomeActivity));
string serializedData = JsonConvert.SerializeObject(homeDataService);
intent.PutExtra("HomeDataService", serializedData);
StartActivity(intent);
}
else
{
Android.Widget.Toast.MakeText(this, "Login Failed! Please Check ID or Password.", Android.Widget.ToastLength.Short).Show();
}
}
} // PreventSilentAutomation
public override void Execute()
{
string errorMessage = string.Empty;
if (this.doUpdateWizardStep)
{
DB.ExecuteNonQuery(
"CustomerSetWizardStepIfNotLast",
CommandSpecies.StoredProcedure,
new QueryParameter("@CustomerID", this.customerId),
new QueryParameter("@NewStepID", (int)WizardStepType.Marketplace)
);
} // if
string marketplaceName = string.Empty;
bool disabled = false;
string marketplaceDisplayName = string.Empty;
bool firstTime = false;
bool longUpdateTime = false;
SafeReader sr = DB.GetFirst(
"GetMarketplaceDetailsForUpdate",
CommandSpecies.StoredProcedure,
new QueryParameter("MarketplaceId", this.marketplaceId)
);
if (!sr.IsEmpty)
{
marketplaceName = sr["Name"];
disabled = sr["Disabled"];
marketplaceDisplayName = sr["DisplayName"];
firstTime = sr["FirstTime"];
longUpdateTime = sr["LongUpdateTime"];
} // if
if (disabled)
{
Log.Info("MP:{0} is disabled and won't be updated", this.marketplaceId);
return;
} // if
if (longUpdateTime)
{
Context.Description = string.Format(
"This strategy can take long time (updating {0} marketplace with id {1}).",
marketplaceName,
this.marketplaceId
);
} // if
int tokenExpired = 0;
var oMpUpdateTimesSetter = new MarketplaceInstantUpdate(this.marketplaceId);
Log.Info(
"Start Update Data for Customer Market Place: id: {0}, name: {1} ",
this.marketplaceId,
marketplaceDisplayName
);
try {
oMpUpdateTimesSetter.Start();
IMarketplaceRetrieveDataHelper oRetrieveDataHelper = null;
var vi = global::Integration.ChannelGrabberConfig.Configuration.Instance.GetVendorInfo(marketplaceName);
if (null != vi)
{
oRetrieveDataHelper = new RetrieveDataHelper(DbHelper, new DatabaseMarketPlace(marketplaceName));
}
else
{
switch (marketplaceName)
{
case "eBay":
oRetrieveDataHelper = new eBayRetriveDataHelper(DbHelper, new eBayDatabaseMarketPlace());
break;
case "Amazon":
oRetrieveDataHelper = new AmazonRetriveDataHelper(DbHelper, new AmazonDatabaseMarketPlace());
break;
case "Pay Pal":
oRetrieveDataHelper = new PayPalRetriveDataHelper(DbHelper, new PayPalDatabaseMarketPlace());
break;
case "EKM":
oRetrieveDataHelper = new EkmRetriveDataHelper(DbHelper, new EkmDatabaseMarketPlace());
break;
case "FreeAgent":
oRetrieveDataHelper = new FreeAgentRetrieveDataHelper(DbHelper, new FreeAgentDatabaseMarketPlace());
break;
case "Sage":
oRetrieveDataHelper = new SageRetrieveDataHelper(DbHelper, new SageDatabaseMarketPlace());
break;
case "PayPoint":
oRetrieveDataHelper = new PayPointRetrieveDataHelper(DbHelper, new PayPointDatabaseMarketPlace());
break;
case "Yodlee":
oRetrieveDataHelper = new YodleeRetriveDataHelper(DbHelper, new YodleeDatabaseMarketPlace());
break;
} // switch
} // if
if (oRetrieveDataHelper != null)
{
oRetrieveDataHelper.Update(this.marketplaceId);
}
} catch (Exception e) {
errorMessage = e.Message;
Log.Warn("Exception occurred during marketplace update, id: {0}.", this.marketplaceId);
var variables = new Dictionary <string, string> {
{ "userID", this.customerId.ToString(CultureInfo.InvariantCulture) },
{ "CustomerMarketPlaceId", this.marketplaceId.ToString(CultureInfo.InvariantCulture) },
};
bool bHasEbayMsgNum = marketplaceName == "eBay" && (
e.Message.Contains("16110") ||
e.Message.Contains("931") ||
e.Message.Contains("932") ||
e.Message.Contains("16118") ||
e.Message.Contains("16119") ||
e.Message.Contains("17470")
);
string sTemplateName;
if (bHasEbayMsgNum)
{
tokenExpired = 1;
variables.Add("MPType", marketplaceName);
variables.Add("ErrorMessage", e.Message);
variables.Add("ErrorCode", e.Message);
sTemplateName = "Mandrill - Update MP Error Code";
}
else
{
variables.Add("UpdateCMP_Error", e.Message);
sTemplateName = "Mandrill - UpdateCMP Error";
} // if
this.mailer.Send(sTemplateName, variables);
} finally {
Log.Info(
"End update data for umi: id: {0}, name: {1}. {2}",
this.marketplaceId,
marketplaceDisplayName,
string.IsNullOrEmpty(errorMessage) ? "Successfully" : "With error!"
);
oMpUpdateTimesSetter.End(errorMessage, tokenExpired);
if (this.marketplaceUpdateStatus != null)
{
this.marketplaceUpdateStatus.NotifyDone(this.marketplaceId);
}
if (this.doSilentAutomation)
{
new SilentAutomation(this.customerId).SetTag(firstTime
? SilentAutomation.Callers.AddMarketplace
: SilentAutomation.Callers.UpdateMarketplace
).Execute();
} // if
} // try
} // Execute
