private void labelExtensionName_DoubleClicked(Phone phoneCur)
{
if (phoneCur == null || phoneCur.EmployeeNum < 1)
{
return;
}
PhoneEmpDefault phoneEmpDefault = PhoneEmpDefaults.GetOne(phoneCur.EmployeeNum);
if (phoneEmpDefault == null)
{
MessageBox.Show("No 'phoneempdefault' row found for EmployeeNum " + phoneCur.EmployeeNum
+ ".\r\nGo to Phone Settings window and add a row for this employee.");
return;
}
FormPhoneEmpDefaultEdit FormPEDE = new FormPhoneEmpDefaultEdit();
FormPEDE.PedCur = phoneEmpDefault;
FormPEDE.ShowDialog();
}
private void butOK_Click(object sender, System.EventArgs e)
{
//Using a switch statement in case we want special functionality for the other statuses later on.
switch ((PhoneEmpStatusOverride)listStatusOverride.SelectedIndex)
{
case PhoneEmpStatusOverride.None:
if (_pedOld.StatusOverride == PhoneEmpStatusOverride.Unavailable)
{
MsgBox.Show(this, "Change your status from unavailable by using the small phone panel.");
return;
}
break;
case PhoneEmpStatusOverride.OfflineAssist:
if (_pedOld.StatusOverride == PhoneEmpStatusOverride.Unavailable)
{
MsgBox.Show(this, "Change your status from unavailable by using the small phone panel.");
return;
}
break;
}
if (IsNew)
{
if (textEmployeeNum.Text == "")
{
MsgBox.Show(this, "Unique EmployeeNum is required.");
return;
}
if (textEmpName.Text == "")
{
MsgBox.Show(this, "Employee name is required.");
return;
}
PedCur.EmployeeNum = PIn.Long(textEmployeeNum.Text);
}
//Get the current database state of the phone emp default (before we change it)
PhoneEmpDefault pedFromDatabase = PhoneEmpDefaults.GetOne(PedCur.EmployeeNum);
if (pedFromDatabase == null)
{
pedFromDatabase = new PhoneEmpDefault();
}
else if (pedFromDatabase != null && IsNew)
{
MessageBox.Show("Employee Num already in use.\r\nEdit their current phone settings entry instead of creating a duplicate.");
return;
}
int newExtension = PIn.Int(textPhoneExt.Text);
bool extensionChange = pedFromDatabase.PhoneExt != newExtension;
if (extensionChange) //Only check when extension has changed and clocked in.
//We need to prevent changes to phoneempdefault table which involve employees who are currently logged in.
//Failing to do so would cause subtle race conditions between the phone table and phoneempdefault.
//Net result would be the phone panel looking wrong.
{
if (ClockEvents.IsClockedIn(PedCur.EmployeeNum)) //Prevent any change if employee being edited is currently clocked in.
{
MsgBox.Show(this, "You must first clock out before making changes");
return;
}
//Find out if the target extension is already being occuppied by a different employee.
Phone phoneOccuppied = Phones.GetPhoneForExtensionDB(PIn.Int(textPhoneExt.Text));
if (phoneOccuppied != null)
{
if (ClockEvents.IsClockedIn(phoneOccuppied.EmployeeNum)) //Prevent change if employee's new extension is occupied by a different employee who is currently clocked in.
{
MessageBox.Show(Lan.g(this, "This extension cannot be inherited because it is currently occuppied by an employee who is currently logged in.\r\n\r\nExisting employee: ") + phoneOccuppied.EmployeeName);
return;
}
if (phoneOccuppied.EmployeeNum != PedCur.EmployeeNum)
{
//We are setting to a new employee so let's clean up the old employee.
//This will prevent duplicates in the phone table and subsequently prevent duplicates in the phone panel.
Phones.UpdatePhoneToEmpty(phoneOccuppied.EmployeeNum, -1);
PhoneEmpDefault pedOccuppied = PhoneEmpDefaults.GetOne(phoneOccuppied.EmployeeNum);
if (pedOccuppied != null) //prevent duplicate in phoneempdefault
{
pedOccuppied.PhoneExt = 0;
PhoneEmpDefaults.Update(pedOccuppied);
}
}
}
//Get the employee that is normally assigned to this extension (assigned ext set in the employee table).
long permanentLinkageEmployeeNum = Employees.GetEmpNumAtExtension(pedFromDatabase.PhoneExt);
if (permanentLinkageEmployeeNum >= 1) //Extension is nomrally assigned to an employee.
{
if (PedCur.EmployeeNum != permanentLinkageEmployeeNum) //This is not the normally linked employee so let's revert back to the proper employee.
{
PhoneEmpDefault pedRevertTo = PhoneEmpDefaults.GetOne(permanentLinkageEmployeeNum);
//Make sure the employee we are about to revert is not logged in at yet a different workstation. This would be rare but it's worth checking.
if (pedRevertTo != null && !ClockEvents.IsClockedIn(pedRevertTo.EmployeeNum))
{
//Revert to the permanent extension for this PhoneEmpDefault.
pedRevertTo.PhoneExt = pedFromDatabase.PhoneExt;
PhoneEmpDefaults.Update(pedRevertTo);
//Update phone table to match this change.
Phones.SetPhoneStatus(ClockStatusEnum.Home, pedRevertTo.PhoneExt, pedRevertTo.EmployeeNum);
}
}
}
}
//Ordering of these updates is IMPORTANT!!!
//Phone Emp Default must be updated first
PedCur.EmpName = textEmpName.Text;
PedCur.IsGraphed = checkIsGraphed.Checked;
PedCur.HasColor = checkHasColor.Checked;
PedCur.RingGroups = (AsteriskQueues)listRingGroup.SelectedIndex;
PedCur.PhoneExt = PIn.Int(textPhoneExt.Text);
PedCur.StatusOverride = (PhoneEmpStatusOverride)listStatusOverride.SelectedIndex;
PedCur.Notes = textNotes.Text;
if (comboSite.SelectedIndex > -1)
{
PedCur.SiteNum = ((ODBoxItem <Site>)comboSite.SelectedItem).Tag.SiteNum;
}
PedCur.IsPrivateScreen = true; //we no longer capture screen shots.
PedCur.IsTriageOperator = checkIsTriageOperator.Checked;
if (IsNew)
{
PhoneEmpDefaults.Insert(PedCur);
//insert a new Phone record to keep the 2 tables in sync an entry for the new extension in the phone table doesn't already exist.
if (PedCur.PhoneExt != 0 && Phones.GetPhoneForExtensionDB(PedCur.PhoneExt) == null)
{
Phone phoneNew = new Phone();
phoneNew.EmployeeName = PedCur.EmpName;
phoneNew.EmployeeNum = PedCur.EmployeeNum;
phoneNew.Extension = PedCur.PhoneExt;
phoneNew.ClockStatus = ClockStatusEnum.Home;
Phones.Insert(phoneNew);
}
}
else
{
PhoneEmpDefaults.Update(PedCur);
}
//It is now safe to update Phone table as it will draw from the newly updated Phone Emp Default row
if ((PhoneEmpStatusOverride)listStatusOverride.SelectedIndex == PhoneEmpStatusOverride.Unavailable &&
ClockEvents.IsClockedIn(PedCur.EmployeeNum))
{
//We set ourselves unavailable from this window because we require an explanation.
//This is the only status that will synch with the phone table, all others should be handled by the small phone panel.
Phones.SetPhoneStatus(ClockStatusEnum.Unavailable, PedCur.PhoneExt, PedCur.EmployeeNum);
}
if (extensionChange)
{
//Phone extension has changed so update the phone table as well.
//We have already guaranteed that this employee is Clocked Out (above) so set to home and update phone table.
Phones.SetPhoneStatus(ClockStatusEnum.Home, PedCur.PhoneExt, PedCur.EmployeeNum);
}
//The user just flagged themselves as a triage operator
//OR
//This user used to be a triage operator and they no longer want to be one which will need their ring group set back to their default.
if ((!_pedOld.IsTriageOperator && checkIsTriageOperator.Checked) ||
(_pedOld.IsTriageOperator && !checkIsTriageOperator.Checked))
{
//Set the queue for this phone emp default to whatever the current ClockStatus is for the phone row associated to this PED.
PhoneAsterisks.SetQueueForClockStatus(PedCur);
}
DialogResult = DialogResult.OK;
}