public ITSupporterReceiveFirebaseViewModel RenderDataForITSupporterReceive(int itSupporterId, int requestId) { var itSupporterRepo = DependencyUtils.Resolve <IITSupporterRepository>(); var requestRepo = DependencyUtils.Resolve <IRequestRepository>(); var itSupporterService = new ITSupporterService(); var request = requestRepo.GetActive().SingleOrDefault(p => p.RequestId == requestId); var itSupporter = itSupporterRepo.GetActive().SingleOrDefault(p => p.ITSupporterId == itSupporterId); var itSupporterReceiveFirebaseViewModel = new ITSupporterReceiveFirebaseViewModel() { AgencyName = request.Agency.AgencyName, AgencyAddress = request.Agency.Address, RequestId = request.RequestId, RequestName = request.RequestName, NumberOfTicket = request.Tickets.Count(), ITSupporterId = itSupporter.ITSupporterId, ITSupporterName = itSupporter.ITSupporterName, AccountId = itSupporter.AccountId, Username = itSupporter.Account.Username }; StringBuilder ticketInfo = new StringBuilder(); foreach (var item in request.Tickets) { ticketInfo.AppendLine($"Thiết bị: {item.Device.DeviceType.DeviceTypeName} - {item.Device.DeviceName}"); } itSupporterReceiveFirebaseViewModel.TicketsInfo = ticketInfo.ToString(); itSupporterReceiveFirebaseViewModel.DateSend = DateTime.UtcNow.AddHours(7).ToString("HH:mm:ss"); return(itSupporterReceiveFirebaseViewModel); }
public static ResponseObject <bool> AcceptRequestFromITSupporter(int itSupporterId, int requestId, bool isAccept) { //MemoryCacher memoryCacher = new MemoryCacher(); RedisTools redisTools = new RedisTools(); try { var requestService = new RequestService(); var itSupporterService = new ITSupporterService(); var requestHistoryService = new RequestHistoryService(); var ticketService = new TicketService(); if (isAccept) { var request = requestService.GetAll().SingleOrDefault(p => p.RequestId == requestId); var itSupporter = itSupporterService.GetAll().SingleOrDefault(p => p.ITSupporterId == itSupporterId); if (request != null && itSupporter != null) { request.RequestStatus = (int)RequestStatusEnum.Processing; request.CurrentITSupporter_Id = itSupporter.ITSupporterId; request.StartTime = DateTime.UtcNow.AddHours(7); requestService.Update(request); itSupporterService.Update(itSupporter); itSupporter.IsBusy = true; var ticketsOfRequest = ticketService.GetAll().Where(p => p.RequestId == requestId).ToList(); foreach (var ticket in ticketsOfRequest) { ticket.UpdateDate = DateTime.UtcNow; ticketService.Update(ticket); } //memoryCacher.Delete("ITSupporterListWithWeights"); redisTools.Clear("ITSupporterListWithWeights"); return(new ResponseObject <bool> { IsError = false, SuccessMessage = "Nhận thành công", ObjReturn = true }); } } else { //var itSupporterFound = memoryCacher.GetValue("ITSupporterListWithWeights"); var itSupporterFound = redisTools.Get("ITSupporterListWithWeights"); Queue <RenderITSupporterListWithWeight> idSupporterListWithWeights; if (itSupporterFound != null) { idSupporterListWithWeights = JsonConvert.DeserializeObject <Queue <RenderITSupporterListWithWeight> >(itSupporterFound); if (idSupporterListWithWeights.Count > 1) { var rejected = idSupporterListWithWeights.Dequeue(); rejected.TimesReject++; var requestHistory = new RequestHistory() { IsITSupportAccept = false, IsDelete = false, Pre_It_SupporterId = rejected.ITSupporterId, RequestId = requestId, CreateDate = DateTime.UtcNow.AddHours(7) }; requestHistoryService.Add(requestHistory); var idSupporterListWithWeightNext = idSupporterListWithWeights.FirstOrDefault(); Console.WriteLine($"REjecct --- {rejected.TimesReject}"); if (rejected.TimesReject < 3) { Console.WriteLine($"Ho tro vien {rejected.ITSupporterName} da tu choi {rejected.TimesReject} lan"); idSupporterListWithWeights.Enqueue(rejected); } else { Console.WriteLine($"Reject ho tro vien {rejected.ITSupporterName}"); var itSupporter = itSupporterService.GetAll().SingleOrDefault(p => p.ITSupporterId == rejected.ITSupporterId); itSupporter.IsOnline = false; itSupporterService.Update(itSupporter); FirebaseService firebaseService = new FirebaseService(); firebaseService.SendNotificationFromFirebaseCloudForITSupporterOffline(rejected.ITSupporterId); Console.WriteLine($"ho tro vien {rejected.ITSupporterName} da offline"); } //memoryCacher.Add("ITSupporterListWithWeights", idSupporterListWithWeights, DateTimeOffset.UtcNow.AddHours(1)); redisTools.Save("ITSupporterListWithWeights", idSupporterListWithWeights); if (idSupporterListWithWeightNext != null) { FirebaseService firebaseService = new FirebaseService(); firebaseService.SendNotificationFromFirebaseCloudForITSupporterReceive(idSupporterListWithWeightNext.ITSupporterId, requestId); int counter = 60; while (counter > 0) { Console.WriteLine($"Gui lai sau khi tu choi trong {counter} giây"); counter--; Thread.Sleep(1000); } AcceptRequestFromITSupporter(idSupporterListWithWeightNext.ITSupporterId, requestId, false); return(new ResponseObject <bool> { IsError = false, WarningMessage = "Nhận duoc thong tin ho tro vien", ObjReturn = true }); } else { //memoryCacher.Delete("ITSupporterListWithWeights"); redisTools.Clear("ITSupporterListWithWeights"); var agencyService = new AgencyService(); var result = FindITSupporterByRequestId(requestId); if (!result.IsError && result.ObjReturn > 0) { FirebaseService firebaseService = new FirebaseService(); firebaseService.SendNotificationFromFirebaseCloudForITSupporterReceive(result.ObjReturn, requestId); int counter = 60; while (counter > 0) { Console.WriteLine($"gui lai yeu cau trong {counter} giay"); counter--; Thread.Sleep(1000); } AcceptRequestFromITSupporter(result.ObjReturn, requestId, false); } } } else { var rejected = idSupporterListWithWeights.Dequeue(); rejected.TimesReject++; var requestHistory = new RequestHistory() { IsITSupportAccept = false, IsDelete = false, Pre_It_SupporterId = rejected.ITSupporterId, RequestId = requestId, CreateDate = DateTime.UtcNow.AddHours(7) }; requestHistoryService.Add(requestHistory); var idSupporterListWithWeightNext = idSupporterListWithWeights.FirstOrDefault(); Console.WriteLine($"REjecct --- {rejected.TimesReject}"); if (rejected.TimesReject < 3) { Console.WriteLine($"Ho tro vien {rejected.ITSupporterName} da tu choi {rejected.TimesReject} lan!"); idSupporterListWithWeights.Enqueue(rejected); } else { Console.WriteLine($"Chuyen trang thai ho tro vien {rejected.ITSupporterName} thanh offline!"); var itSupporter = itSupporterService.GetAll().SingleOrDefault(p => p.ITSupporterId == rejected.ITSupporterId); itSupporter.IsOnline = false; itSupporterService.Update(itSupporter); FirebaseService firebaseService2 = new FirebaseService(); firebaseService2.SendNotificationFromFirebaseCloudForITSupporterOffline(rejected.ITSupporterId); Console.WriteLine($"ho tro vien {rejected.ITSupporterName} da offline"); } //memoryCacher.Add("ITSupporterListWithWeights", idSupporterListWithWeights, DateTimeOffset.UtcNow.AddHours(1)); redisTools.Save("ITSupporterListWithWeights", idSupporterListWithWeights); FirebaseService firebaseService = new FirebaseService(); idSupporterListWithWeightNext = idSupporterListWithWeights.FirstOrDefault(); firebaseService.SendNotificationFromFirebaseCloudForITSupporterReceive(idSupporterListWithWeightNext.ITSupporterId, requestId); int counter = 60; while (counter > 0) { Console.WriteLine($"Gui lại sau khi tu choi trong {counter} giây"); counter--; Thread.Sleep(1000); } AcceptRequestFromITSupporter(idSupporterListWithWeightNext.ITSupporterId, requestId, false); } } } return(new ResponseObject <bool> { IsError = true, WarningMessage = "Nhận thất bại", ObjReturn = false }); } catch (Exception e) { return(new ResponseObject <bool> { IsError = true, WarningMessage = "Nhận thất bại", ObjReturn = false, ErrorMessage = e.ToString() }); } }
static void Main(string[] args) { Start: Thread thread = new Thread(UpdateSeniority); thread.Start(); RequestService requestService = new RequestService(); var requests = requestService.GetAll().Where(p => p.RequestStatus == 1 && p.CurrentITSupporter_Id == null).OrderBy(p => p.CreateDate).OrderBy(p => p.Priority).ToList(); var input = 0; var itsupporterService = new ITSupporterService(); var itName = ""; bool acceptRequest = false; if (requests != null) { foreach (var requestItem in requests) { Console.WriteLine($"Yeu cau {requestItem.RequestId} chua duoc xu li"); } Console.WriteLine("==============================="); foreach (var item in requests) { if (itsupporterService.GetAll().Any(a => a.IsBusy == false && a.IsOnline == true)) { input = item.RequestId; var result = FindITSupporterByRequestId(input); Console.WriteLine($"Dang tim ho tro vien cho yeu cau {input}"); if (result.ObjReturn == 0) { itName = "Chua co ho tro vien nao"; } else { itName = itsupporterService.GetAll().SingleOrDefault(i => i.ITSupporterId == result.ObjReturn).ITSupporterName; } if (!result.IsError && result.ObjReturn > 0) { FirebaseService firebaseService = new FirebaseService(); firebaseService.SendNotificationFromFirebaseCloudForITSupporterReceive(result.ObjReturn, input); Console.WriteLine($"Dang doi ho tro vien {itName} phan hoi:"); int counter = 60; while (counter > 0) { var itsupporterIsOnline = itsupporterService.GetAll().SingleOrDefault(i => i.ITSupporterId == result.ObjReturn).IsOnline; var itsupporterIsBusy = itsupporterService.GetAll().SingleOrDefault(i => i.ITSupporterId == result.ObjReturn).IsBusy; if (itsupporterIsOnline == false) { goto Stop; } else if (itsupporterIsBusy == true) { goto Accept; } Console.WriteLine($"Đang chờ phản hồi trong {counter} giây"); counter--; Thread.Sleep(1000); } Accept: var accept = AcceptRequestFromITSupporter(result.ObjReturn, input, false); acceptRequest = accept.ObjReturn; } Stop: if (acceptRequest == false) { Console.WriteLine("Ho tro vien " + itName + " da khong xac nhan yeu cau " + input); } else { Console.WriteLine("Ho tro vien " + itName + " da xac nhan yeu cau " + input); } } } Thread threadSleep = new Thread(CounterSleep); threadSleep.Start(); Thread.Sleep(60000); Console.WriteLine("==============================="); Console.WriteLine("Moi ngu day sau 60s"); } goto Start; }
public static ResponseObject <int> FindITSupporterByRequestId(int requestId) { try { var requestService = new RequestService(); var itSupporterService = new ITSupporterService(); var agencyService = new AgencyService(); var comService = new CompanyService(); var skillService = new SkillService(); var serviceItemService = new ServiceItemService(); var request = requestService.GetAll().SingleOrDefault(p => p.RequestId == requestId); var serviceItemId = request.ServiceItemId; var serviceITSupportId = serviceItemService.GetAll().SingleOrDefault(p => p.ServiceItemId == serviceItemId).ServiceITSupportId; var skills = skillService.GetAll().Where(a => a.ServiceITSupportId == serviceITSupportId); var agency = agencyService.GetAll().SingleOrDefault(p => p.AgencyId == request.AgencyId); var company = comService.GetAll().SingleOrDefault(p => p.CompanyId == agency.CompanyId);; List <RenderITSupporterListWithWeight> itSupporterListWithWeights = new List <RenderITSupporterListWithWeight>(); foreach (var item in skills) { var itSupporter = itSupporterService.GetAll().SingleOrDefault(p => p.ITSupporterId == item.ITSupporterId && p.IsBusy == false && p.IsOnline == true); if (itSupporter != null) { double weightForITSupporter = 0; var a = requestService.GetAll().Where(p => p.CurrentITSupporter_Id == itSupporter.ITSupporterId && p.AgencyId == request.AgencyId).Count(); var weightForITSupporterFamiliarWithAgency = a * ((company.PercentForITSupporterFamiliarWithAgency != null && company.PercentForITSupporterFamiliarWithAgency.Value != 0) ? company.PercentForITSupporterFamiliarWithAgency.Value : 30); var weightForITSupporterRate = (itSupporter.RatingAVG ?? 0) * ((company.PercentForITSupporterRate != null && company.PercentForITSupporterRate.Value != 0) ? company.PercentForITSupporterRate.Value : 40); var weightForITSupporterExp = (item.MonthExperience ?? 0) * ((company.PercentForITSupporterExp != null && company.PercentForITSupporterExp.Value != 0) ? company.PercentForITSupporterExp.Value : 30); weightForITSupporter = weightForITSupporterFamiliarWithAgency + weightForITSupporterRate + weightForITSupporterExp; var renderITSupporterListWithWeight = new RenderITSupporterListWithWeight() { ITSupporterId = itSupporter.ITSupporterId, ITSupporterName = itSupporter.ITSupporterName, ITSupporterListWeight = weightForITSupporter, TimesReject = 0 }; itSupporterListWithWeights.Add(renderITSupporterListWithWeight); } } // Add redis itSupporterListWithWeights = itSupporterListWithWeights.OrderByDescending(p => p.ITSupporterListWeight).ToList(); //MemoryCacher memoryCacher = new MemoryCacher(); //memoryCacher.Add("ITSupporterListWithWeights", itSupporterListWithWeights, DateTimeOffset.UtcNow.AddHours(1)); Queue <RenderITSupporterListWithWeight> itSupporterListWithWeightQueue = new Queue <RenderITSupporterListWithWeight>(itSupporterListWithWeights); RedisTools redisTools = new RedisTools(); redisTools.Save("ITSupporterListWithWeights", itSupporterListWithWeightQueue); // Get first var itSupporterNameFound = itSupporterListWithWeights.FirstOrDefault().ITSupporterName; int itSupporterIdFound = itSupporterListWithWeights.FirstOrDefault().ITSupporterId; if (itSupporterIdFound > 0) { return(new ResponseObject <int> { IsError = false, SuccessMessage = $"Tìm được Hero {itSupporterNameFound}! Vùi lòng đợi xác nhận", ObjReturn = itSupporterIdFound }); } return(new ResponseObject <int> { IsError = true, WarningMessage = "Chưa tìm được Hero nào thích hợp!" }); } catch (Exception ex) { return(new ResponseObject <int> { IsError = true, WarningMessage = "Chưa tìm được Hero nào thích hợp!", ErrorMessage = ex.ToString() }); } }