public IActionResult Profile()
{
var model = new ProfileView();
model.ApiUrl = _appOptionsAccessor.Value.ResgridApiUrl;
model.Department = _departmentsService.GetDepartmentByUserId(UserId);
model.ImageUrl = $"{model.ApiUrl}/api/v3/Avatars/Get?id={model.Department.DepartmentId}&type=1";
var profile = _departmentProfileService.GetOrInitializeDepartmentProfile(DepartmentId);
if (profile != null)
{
model.Profile = profile;
if (model.Profile.Address != null)
{
model.Address1 = model.Profile.Address.Address1;
model.City = model.Profile.Address.City;
model.Country = model.Profile.Address.Country;
model.PostalCode = model.Profile.Address.PostalCode;
model.State = model.Profile.Address.State;
}
}
else
{
model.Profile = new DepartmentProfile();
}
return(View(model));
}
public IActionResult Inbox()
{
MessagesInboxModel model = new MessagesInboxModel();
model.Department = _departmentsService.GetDepartmentByUserId(UserId);
model.User = _usersService.GetUserById(UserId);
model.Messages = _messageService.GetInboxMessagesByUserId(UserId);
model.UnreadMessages = _messageService.GetUnreadMessagesCountByUserId(UserId);
return(View(model));
}
public List <ScheduledTask> GetUpcomingScheduledTasksByUserId(string userId)
{
var upcomingTasks = new List <ScheduledTask>();
var tasks = (from st in GetAllScheduledTasks()
where st.Active == true && st.UserId == userId
select st).ToList();
var department = _departmentsService.GetDepartmentByUserId(userId);
var runDate = TimeConverterHelper.TimeConverter(DateTime.UtcNow, department);
foreach (var scheduledTask in tasks)
{
var log = _scheduledTaskLogRepository.GetLogForTaskAndDate(scheduledTask.ScheduledTaskId, DateTime.UtcNow);
var runTime = scheduledTask.WhenShouldJobBeRun(runDate);
if (runTime.HasValue)
{
if (scheduledTask.AddedOn.HasValue)
{
if (scheduledTask.AddedOn.Value < DateTime.UtcNow)
{
if (runTime.Value > runDate && log == null)
{
upcomingTasks.Add(scheduledTask);
}
else if (runTime.Value < runDate && log == null)
{
upcomingTasks.Add(scheduledTask);
}
}
}
else
{
if (runTime.Value > runDate && log == null)
{
upcomingTasks.Add(scheduledTask);
}
else if (runTime.Value < runDate && log == null)
{
upcomingTasks.Add(scheduledTask);
}
}
}
}
return(upcomingTasks);
}
public void PopulateQueue()
{
if (!_isLocked)
{
_isLocked = true;
_departmentsService = Bootstrapper.GetKernel().Resolve <IDepartmentsService>();
_scheduledTasksService = Bootstrapper.GetKernel().Resolve <IScheduledTasksService>();
_usersService = Bootstrapper.GetKernel().Resolve <IUsersService>();
Task t1 = new Task(() =>
{
try
{
var allItems = _scheduledTasksService.GetUpcomingScheduledTaks();
// Filter only the past items and ones that are 5 minutes 30 seconds in the future
var items = from st in allItems
let department = _departmentsService.GetDepartmentByUserId(st.UserId)
let email = _usersService.GetMembershipByUserId(st.UserId).Email
let runTime = st.WhenShouldJobBeRun(TimeConverterHelper.TimeConverter(DateTime.UtcNow, department))
where
st.TaskType == (int)TaskTypes.ReportDelivery && runTime.HasValue &&
runTime.Value >= TimeConverterHelper.TimeConverter(DateTime.UtcNow, department) &&
runTime.Value <= TimeConverterHelper.TimeConverter(DateTime.UtcNow, department).AddMinutes(5).AddSeconds(30)
select new
{
ScheduledTask = st,
Department = department,
Email = email
};
foreach (var i in items)
{
var qi = new ReportDeliveryQueueItem();
qi.ScheduledTask = i.ScheduledTask;
qi.Department = i.Department;
qi.Email = i.Email;
_queue.Enqueue(qi);
}
}
catch (Exception ex)
{
Logging.LogException(ex);
}
finally
{
_isLocked = false;
_cleared = false;
_departmentsService = null;
_scheduledTasksService = null;
_usersService = null;
}
});
t1.Start();
}
}
private void PopulateLogViewModel(NewLogView model)
{
model.Department = _departmentsService.GetDepartmentByUserId(UserId);
model.User = _usersService.GetUserById(UserId);
model.Types = model.LogType.ToSelectList();
model.CallPriorities = model.CallPriority.ToSelectList();
model.Users.Add(String.Empty, "Not Applicable");
model.SetUsers(_departmentsService.GetAllUsersForDepartment(DepartmentId));
var groups = new List <DepartmentGroup>();
groups.Add(new DepartmentGroup
{
Name = "Not Applicable"
});
groups.AddRange(_departmentGroupsService.GetAllStationGroupsForDepartment(DepartmentId));
model.Stations = groups;
List <CallType> types = new List <CallType>();
types.Add(new CallType {
CallTypeId = 0, Type = "No Type"
});
types.AddRange(_callsService.GetCallTypesForDepartment(DepartmentId));
model.CallTypes = new SelectList(types, "Type", "Type");
}
public DeleteUserResults DeleteUser(int departmentId, string authroizingUserId, string userIdToDelete)
{
if (!_authorizationService.CanUserDeleteUser(departmentId, authroizingUserId, userIdToDelete))
{
return(DeleteUserResults.UnAuthroized);
}
var department = _departmentsService.GetDepartmentByUserId(userIdToDelete);
if (department.ManagingUserId == userIdToDelete)
{
return(DeleteUserResults.UserIsManagingDepartmentAdmin);
}
var member = _departmentsService.GetDepartmentMember(userIdToDelete, departmentId);
member.IsDeleted = true;
_departmentsService.SaveDepartmentMember(member);
//_certificationService.DeleteAllCertificationsForUser(userIdToDelete);
//_distributionListsService.RemoveUserFromAllLists(userIdToDelete);
//_personnelRolesService.RemoveUserFromAllRoles(userIdToDelete);
//_userStateService.DeleteStatesForUser(userIdToDelete);
//_workLogsService.ClearInvestigationByLogsForUser(userIdToDelete);
//_workLogsService.DeleteLogsForUser(userIdToDelete, department.ManagingUserId);
//_messageService.DeleteMessagesForUser(userIdToDelete);
////_userProfileService.DeletProfileForUser(userIdToDelete);
//_pushUriService.DeletePushUrisForUser(userIdToDelete);
//_actionLogsService.DeleteActionLogsForUser(userIdToDelete);
//_callsService.DeleteDispatchesForUserAndRemapCalls(department.ManagingUserId, userIdToDelete);
//_departmentGroupsService.DeleteUserFromGroups(userIdToDelete);
//_usersService.DeleteUser(userIdToDelete);
return(DeleteUserResults.NoFailure);
}
public void PopulateQueue()
{
Logging.LogTrace("StaffingJob: Entering PopulateQueue");
if (!_isLocked)
{
_isLocked = true;
_departmentsService = Bootstrapper.GetKernel().Resolve <IDepartmentsService>();
_scheduledTasksService = Bootstrapper.GetKernel().Resolve <IScheduledTasksService>();
var t1 = new Task(() =>
{
try
{
var allItems = _scheduledTasksService.GetUpcomingScheduledTaks();
Logging.LogTrace(string.Format("StaffingJob: Analyzing {0} schedule tasks", allItems.Count));
// Filter only the past items and ones that are 5 minutes 30 seconds in the future
var items = from st in allItems
let department = _departmentsService.GetDepartmentByUserId(st.UserId)
let runTime = st.WhenShouldJobBeRun(TimeConverterHelper.TimeConverter(DateTime.UtcNow, department))
where
(st.TaskType == (int)TaskTypes.DepartmentStaffingReset || st.TaskType == (int)TaskTypes.UserStaffingLevel) &&
runTime.HasValue && runTime.Value >= TimeConverterHelper.TimeConverter(DateTime.UtcNow, department) &&
runTime.Value <= TimeConverterHelper.TimeConverter(DateTime.UtcNow, department).AddMinutes(5).AddSeconds(30)
select new
{
ScheduledTask = st,
Department = department
};
foreach (var i in items)
{
var qi = new StaffingScheduleQueueItem();
qi.ScheduledTask = i.ScheduledTask;
qi.Department = i.Department;
_queue.Enqueue(qi);
}
}
catch (Exception ex)
{
Logging.LogException(ex);
}
finally
{
_isLocked = false;
_cleared = false;
_departmentsService = null;
_scheduledTasksService = null;
}
}, TaskCreationOptions.LongRunning);
t1.Start();
}
}
public async Task <HttpResponseMessage> Receive()
{
var queryValues = Request.RequestUri.ParseQueryString();
var textMessage = new TextMessage();
//textMessage.Type = queryValues["type"];
textMessage.To = queryValues["To"].Replace("+", "");
textMessage.Msisdn = queryValues["From"].Replace("+", ""); //queryValues["SmsSid"];
textMessage.NetworkCode = queryValues["AccountSid"];
textMessage.MessageId = queryValues["MessageSid"];
textMessage.Timestamp = DateTime.UtcNow.ToLongDateString();
//textMessage.Concat = queryValues["concat"];
//textMessage.ConcatRef = queryValues["concat-ref"];
//textMessage.ConcatTotal = queryValues["concat-total"];
//textMessage.ConcatPart = queryValues["concat-part"];
textMessage.Data = queryValues["Body"];
//textMessage.Udh = queryValues["udh"];
textMessage.Text = queryValues["Body"];
var messageEvent = new InboundMessageEvent();
messageEvent.MessageType = (int)InboundMessageTypes.TextMessage;
messageEvent.RecievedOn = DateTime.UtcNow;
messageEvent.Type = typeof(InboundMessageEvent).FullName;
messageEvent.Data = JsonConvert.SerializeObject(textMessage);
messageEvent.Processed = false;
messageEvent.CustomerId = "";
string response = "";
try
{
UserProfile profile = null;
var departmentId = _departmentSettingsService.GetDepartmentIdByTextToCallNumber(textMessage.To);
if (!departmentId.HasValue)
{
profile = _userProfileService.FindProfileByMobileNumber(textMessage.Msisdn);
if (profile != null)
{
var department = _departmentsService.GetDepartmentByUserId(profile.UserId);
if (department != null)
{
departmentId = department.DepartmentId;
}
}
}
if (departmentId.HasValue)
{
var department = _departmentsService.GetDepartmentById(departmentId.Value);
var textToCallEnabled = _departmentSettingsService.GetDepartmentIsTextCallImportEnabled(departmentId.Value);
var textCommandEnabled = _departmentSettingsService.GetDepartmentIsTextCommandEnabled(departmentId.Value);
var dispatchNumbers = _departmentSettingsService.GetTextToCallSourceNumbersForDepartment(departmentId.Value);
var authroized = _limitsService.CanDepartmentProvisionNumber(departmentId.Value);
var customStates = _customStateService.GetAllActiveCustomStatesForDepartment(departmentId.Value);
messageEvent.CustomerId = departmentId.Value.ToString();
if (authroized)
{
bool isDispatchSource = false;
if (!String.IsNullOrWhiteSpace(dispatchNumbers))
{
isDispatchSource = _numbersService.DoesNumberMatchAnyPattern(dispatchNumbers.Split(Char.Parse(",")).ToList(), textMessage.Msisdn);
}
// If we don't have dispatchNumbers and Text Command isn't enabled it's a dispatch text
if (!isDispatchSource && !textCommandEnabled)
{
isDispatchSource = true;
}
if (isDispatchSource && textToCallEnabled)
{
var c = new Call();
c.Notes = textMessage.Text;
c.NatureOfCall = textMessage.Text;
c.LoggedOn = DateTime.UtcNow;
c.Name = string.Format("TTC {0}", c.LoggedOn.TimeConverter(department).ToString("g"));
c.Priority = (int)CallPriority.High;
c.ReportingUserId = department.ManagingUserId;
c.Dispatches = new Collection <CallDispatch>();
c.CallSource = (int)CallSources.EmailImport;
c.SourceIdentifier = textMessage.MessageId;
c.DepartmentId = departmentId.Value;
var users = _departmentsService.GetAllUsersForDepartment(departmentId.Value, true);
foreach (var u in users)
{
var cd = new CallDispatch();
cd.UserId = u.UserId;
c.Dispatches.Add(cd);
}
var savedCall = _callsService.SaveCall(c);
var cqi = new CallQueueItem();
cqi.Call = savedCall;
cqi.Profiles = _userProfileService.GetSelectedUserProfiles(users.Select(x => x.UserId).ToList());
cqi.DepartmentTextNumber = _departmentSettingsService.GetTextToCallNumberForDepartment(cqi.Call.DepartmentId);
_queueService.EnqueueCallBroadcast(cqi);
messageEvent.Processed = true;
}
if (!isDispatchSource && textCommandEnabled)
{
if (profile != null)
{
var payload = _textCommandService.DetermineType(textMessage.Text);
var customActions = customStates.FirstOrDefault(x => x.Type == (int)CustomStateTypes.Personnel);
var customStaffing = customStates.FirstOrDefault(x => x.Type == (int)CustomStateTypes.Staffing);
switch (payload.Type)
{
case TextCommandTypes.None:
//_communicationService.SendTextMessage(profile.UserId, "Resgrid TCI Help", "Resgrid (https://resgrid.com) Automated Text System. Unknown command, text help for supported commands.", department.DepartmentId, textMessage.To, profile);
response = LaMLResponse.Message.Respond("Resgrid (https://resgrid.com) Automated Text System. Unknown command, text help for supported commands.");
break;
case TextCommandTypes.Help:
messageEvent.Processed = true;
var help = new StringBuilder();
help.Append("Resgrid Text Commands" + Environment.NewLine);
help.Append("---------------------" + Environment.NewLine);
help.Append("These are the commands you can text to alter your status and staffing. Text help for help." + Environment.NewLine);
help.Append("---------------------" + Environment.NewLine);
help.Append("Core Commands" + Environment.NewLine);
help.Append("---------------------" + Environment.NewLine);
help.Append("STOP: To turn off all text messages" + Environment.NewLine);
help.Append("HELP: This help text" + Environment.NewLine);
help.Append("CALLS: List active calls" + Environment.NewLine);
help.Append("C[CallId]: Get Call Detail i.e. C1445" + Environment.NewLine);
help.Append("UNITS: List unit statuses" + Environment.NewLine);
help.Append("---------------------" + Environment.NewLine);
help.Append("Status or Action Commands" + Environment.NewLine);
help.Append("---------------------" + Environment.NewLine);
if (customActions != null && customActions.IsDeleted == false && customActions.GetActiveDetails() != null && customActions.GetActiveDetails().Any())
{
var activeDetails = customActions.GetActiveDetails();
for (int i = 0; i < activeDetails.Count; i++)
{
help.Append($"{activeDetails[i].ButtonText.Trim().Replace(" ", "").Replace("-", "").Replace(":", "")} or {i + 1}: {activeDetails[i].ButtonText}" + Environment.NewLine);
}
}
else
{
help.Append("responding or 1: Responding" + Environment.NewLine);
help.Append("notresponding or 2: Not Responding" + Environment.NewLine);
help.Append("onscene or 3: On Scene" + Environment.NewLine);
help.Append("available or 4: Available" + Environment.NewLine);
}
help.Append("---------------------" + Environment.NewLine);
help.Append("Staffing Commands" + Environment.NewLine);
help.Append("---------------------" + Environment.NewLine);
if (customStaffing != null && customStaffing.IsDeleted == false && customStaffing.GetActiveDetails() != null && customStaffing.GetActiveDetails().Any())
{
var activeDetails = customStaffing.GetActiveDetails();
for (int i = 0; i < activeDetails.Count; i++)
{
help.Append($"{activeDetails[i].ButtonText.Trim().Replace(" ", "").Replace("-", "").Replace(":", "")} or S{i + 1}: {activeDetails[i].ButtonText}" + Environment.NewLine);
}
}
else
{
help.Append("available or s1: Available Staffing" + Environment.NewLine);
help.Append("delayed or s2: Delayed Staffing" + Environment.NewLine);
help.Append("unavailable or s3: Unavailable Staffing" + Environment.NewLine);
help.Append("committed or s4: Committed Staffing" + Environment.NewLine);
help.Append("onshift or s4: On Shift Staffing" + Environment.NewLine);
}
response = LaMLResponse.Message.Respond(help.ToString());
//_communicationService.SendTextMessage(profile.UserId, "Resgrid TCI Help", help.ToString(), department.DepartmentId, textMessage.To, profile);
break;
case TextCommandTypes.Action:
messageEvent.Processed = true;
var activeResponseCalls = _callsService.GetActiveCallsByDepartment(department.DepartmentId).Where(x => DateTime.Now == x.LoggedOn.Within(TimeSpan.FromMinutes(15)));
if (activeResponseCalls != null && activeResponseCalls.Any())
{
_actionLogsService.SetUserAction(profile.UserId, department.DepartmentId, (int)payload.GetActionType(), null, activeResponseCalls.First().CallId);
response = LaMLResponse.Message.Respond(string.Format("Resgrid received your text command. Status changed to: {0} to call {1}", payload.GetActionType(), activeResponseCalls.First().Name));
}
else
{
_actionLogsService.SetUserAction(profile.UserId, department.DepartmentId, (int)payload.GetActionType());
response = LaMLResponse.Message.Respond(string.Format("Resgrid received your text command. Status changed to: {0}", payload.GetActionType()));
//_communicationService.SendTextMessage(profile.UserId, "Resgrid TCI Help", string.Format("Resgrid received your text command. Status changed to: {0}", payload.GetActionType()), department.DepartmentId, textMessage.To, profile);
}
break;
case TextCommandTypes.Staffing:
messageEvent.Processed = true;
_userStateService.CreateUserState(profile.UserId, department.DepartmentId, (int)payload.GetStaffingType());
response = LaMLResponse.Message.Respond(string.Format("Resgrid received your text command. Staffing level changed to: {0}", payload.GetStaffingType()));
//_communicationService.SendTextMessage(profile.UserId, "Resgrid TCI Help", string.Format("Resgrid received your text command. Staffing level changed to: {0}", payload.GetStaffingType()), department.DepartmentId, textMessage.To, profile);
break;
case TextCommandTypes.Stop:
messageEvent.Processed = true;
_userProfileService.DisableTextMessagesForUser(profile.UserId);
response = LaMLResponse.Message.Respond("Text messages are now turned off for this user, to enable again log in to Resgrid and update your profile.");
//_communicationService.SendTextMessage(profile.UserId, "Resgrid TCI Help", "Text messages are now turned off for this user, to enable again log in to Resgrid and update your profile.", department.DepartmentId, textMessage.To, profile);
break;
case TextCommandTypes.CustomAction:
messageEvent.Processed = true;
var activeResponseCalls2 = _callsService.GetActiveCallsByDepartment(department.DepartmentId).Where(x => DateTime.Now == x.LoggedOn.Within(TimeSpan.FromMinutes(15)));
if (activeResponseCalls2 != null && activeResponseCalls2.Any())
{
_actionLogsService.SetUserAction(profile.UserId, department.DepartmentId, payload.GetCustomActionType(), null, activeResponseCalls2.First().CallId);
}
else
{
_actionLogsService.SetUserAction(profile.UserId, department.DepartmentId, payload.GetCustomActionType());
}
if (customActions != null && customActions.IsDeleted == false && customActions.GetActiveDetails() != null && customActions.GetActiveDetails().Any() && customActions.GetActiveDetails().FirstOrDefault(x => x.CustomStateDetailId == payload.GetCustomActionType()) != null)
{
var detail = customActions.GetActiveDetails().FirstOrDefault(x => x.CustomStateDetailId == payload.GetCustomActionType());
if (activeResponseCalls2 != null && activeResponseCalls2.Any())
{
response = LaMLResponse.Message.Respond(string.Format("Resgrid received your text command. Status changed to: {0} to call {1}", detail.ButtonText, activeResponseCalls2.First().Name));
//_communicationService.SendTextMessage(profile.UserId, "Resgrid TCI Help", string.Format("Resgrid received your text command. Status changed to: {0}", detail.ButtonText), department.DepartmentId, textMessage.To, profile);
}
else
{
response = LaMLResponse.Message.Respond(string.Format("Resgrid received your text command. Status changed to: {0}", detail.ButtonText));
//_communicationService.SendTextMessage(profile.UserId, "Resgrid TCI Help", string.Format("Resgrid received your text command. Status changed to: {0}", detail.ButtonText), department.DepartmentId, textMessage.To, profile);
}
}
else
{
response = LaMLResponse.Message.Respond("Resgrid received your text command and updated your status");
//_communicationService.SendTextMessage(profile.UserId, "Resgrid TCI Help", "Resgrid received your text command and updated your status", department.DepartmentId, textMessage.To, profile);
}
break;
case TextCommandTypes.CustomStaffing:
messageEvent.Processed = true;
_userStateService.CreateUserState(profile.UserId, department.DepartmentId, payload.GetCustomStaffingType());
if (customStaffing != null && customStaffing.IsDeleted == false && customStaffing.GetActiveDetails() != null && customStaffing.GetActiveDetails().Any() && customStaffing.GetActiveDetails().FirstOrDefault(x => x.CustomStateDetailId == payload.GetCustomStaffingType()) != null)
{
var detail = customStaffing.GetActiveDetails().FirstOrDefault(x => x.CustomStateDetailId == payload.GetCustomStaffingType());
response = LaMLResponse.Message.Respond(string.Format("Resgrid received your text command. Staffing changed to: {0}", detail.ButtonText));
//_communicationService.SendTextMessage(profile.UserId, "Resgrid TCI Help", string.Format("Resgrid received your text command. Staffing changed to: {0}", detail.ButtonText), department.DepartmentId, textMessage.To, profile);
}
else
{
response = LaMLResponse.Message.Respond("Resgrid received your text command and updated your staffing");
//_communicationService.SendTextMessage(profile.UserId, "Resgrid TCI Help", "Resgrid received your text command and updated your staffing", department.DepartmentId, textMessage.To, profile);
}
break;
case TextCommandTypes.MyStatus:
messageEvent.Processed = true;
var userStatus = _actionLogsService.GetLastActionLogForUser(profile.UserId);
var userStaffing = _userStateService.GetLastUserStateByUserId(profile.UserId);
var customStatusLevel = _customStateService.GetCustomPersonnelStatus(department.DepartmentId, userStatus);
var customStaffingLevel = _customStateService.GetCustomPersonnelStaffing(department.DepartmentId, userStaffing);
response = LaMLResponse.Message.Respond($"Hello {profile.FullName.AsFirstNameLastName} at {DateTime.UtcNow.TimeConverterToString(department)} your current status is {customStatusLevel.ButtonText} and your current staffing is {customStaffingLevel.ButtonText}.");
//_communicationService.SendTextMessage(profile.UserId, "Resgrid TCI Help", $"Hello {profile.FullName.AsFirstNameLastName} at {DateTime.UtcNow.TimeConverterToString(department)} your current status is {customStatusLevel.ButtonText} and your current staffing is {customStaffingLevel.ButtonText}.", department.DepartmentId, textMessage.To, profile);
break;
case TextCommandTypes.Calls:
messageEvent.Processed = true;
var activeCalls = _callsService.GetActiveCallsByDepartment(department.DepartmentId);
if (activeCalls.Count > 10)
{
activeCalls = activeCalls.Take(10).ToList();
}
var activeCallText = new StringBuilder();
activeCallText.Append($"Top 10 Active Calls for {department.Name}" + Environment.NewLine);
activeCallText.Append("---------------------" + Environment.NewLine);
foreach (var activeCall in activeCalls)
{
activeCallText.Append($"CallId: {activeCall.CallId} Name: {activeCall.Name.Truncate(15)} Nature:{activeCall.NatureOfCall.Truncate(30)}" + Environment.NewLine);
}
response = LaMLResponse.Message.Respond(activeCallText.ToString());
//_communicationService.SendTextMessage(profile.UserId, "Resgrid TCI Help", activeCallText.ToString(), department.DepartmentId, textMessage.To, profile);
break;
case TextCommandTypes.Units:
messageEvent.Processed = true;
var unitStatus = _unitsService.GetAllLatestStatusForUnitsByDepartmentId(department.DepartmentId);
var unitStatusesText = new StringBuilder();
unitStatusesText.Append($"Unit Statuses for {department.Name}" + Environment.NewLine);
unitStatusesText.Append("---------------------" + Environment.NewLine);
foreach (var unit in unitStatus)
{
var unitState = _customStateService.GetCustomUnitState(unit);
unitStatusesText.Append($"{unit.Unit.Name} is {unitState.ButtonText}" + Environment.NewLine);
}
response = LaMLResponse.Message.Respond(unitStatusesText.ToString());
//_communicationService.SendTextMessage(profile.UserId, "Resgrid TCI Help", unitStatusesText.ToString(), department.DepartmentId, textMessage.To, profile);
break;
case TextCommandTypes.CallDetail:
messageEvent.Processed = true;
var call = _callsService.GetCallById(int.Parse(payload.Data));
var callText = new StringBuilder();
callText.Append($"Call Information for {call.Name}" + Environment.NewLine);
callText.Append("---------------------" + Environment.NewLine);
callText.Append($"Id: {call.CallId}" + Environment.NewLine);
callText.Append($"Number: {call.Number}" + Environment.NewLine);
callText.Append($"Logged: {call.LoggedOn.TimeConverterToString(department)}" + Environment.NewLine);
callText.Append("-----Nature-----" + Environment.NewLine);
callText.Append(call.NatureOfCall + Environment.NewLine);
callText.Append("-----Address-----" + Environment.NewLine);
if (!String.IsNullOrWhiteSpace(call.Address))
{
callText.Append(call.Address + Environment.NewLine);
}
else if (!string.IsNullOrEmpty(call.GeoLocationData))
{
try
{
string[] points = call.GeoLocationData.Split(char.Parse(","));
if (points != null && points.Length == 2)
{
callText.Append(_geoLocationProvider.GetAproxAddressFromLatLong(double.Parse(points[0]), double.Parse(points[1])) + Environment.NewLine);
}
}
catch
{
}
}
response = LaMLResponse.Message.Respond(callText.ToString());
//_communicationService.SendTextMessage(profile.UserId, "Resgrid TCI Help", callText.ToString(), department.DepartmentId, textMessage.To, profile);
break;
}
}
}
}
else if (textMessage.To == Config.NumberProviderConfig.SignalWireResgridNumber.Replace("+", "")) // Resgrid master text number
{
var payload = _textCommandService.DetermineType(textMessage.Text);
switch (payload.Type)
{
case TextCommandTypes.None:
_communicationService.SendTextMessage(profile.UserId, "Resgrid TCI Help", "Resgrid (https://resgrid.com) Automated Text System. Unknown command, text help for supported commands.", department.DepartmentId, textMessage.To, profile);
break;
case TextCommandTypes.Help:
messageEvent.Processed = true;
var help = new StringBuilder();
help.Append("Resgrid Text Commands" + Environment.NewLine);
help.Append("---------------------" + Environment.NewLine);
help.Append("This is the Resgrid system for first responders (https://resgrid.com) automated text system. Your department isn't signed up for inbound text messages, but you can send the following commands." + Environment.NewLine);
help.Append("---------------------" + Environment.NewLine);
help.Append("STOP: To turn off all text messages" + Environment.NewLine);
help.Append("HELP: This help text" + Environment.NewLine);
response = LaMLResponse.Message.Respond(help.ToString());
//_communicationService.SendTextMessage(profile.UserId, "Resgrid TCI Help", help.ToString(), department.DepartmentId, textMessage.To, profile);
break;
case TextCommandTypes.Stop:
messageEvent.Processed = true;
_userProfileService.DisableTextMessagesForUser(profile.UserId);
response = LaMLResponse.Message.Respond("Text messages are now turned off for this user, to enable again log in to Resgrid and update your profile.");
//_communicationService.SendTextMessage(profile.UserId, "Resgrid TCI Help", "Text messages are now turned off for this user, to enable again log in to Resgrid and update your profile.", department.DepartmentId, textMessage.To, profile);
break;
}
}
}
return(new HttpResponseMessage()
{
StatusCode = HttpStatusCode.OK,
Content = new StringContent(response, Encoding.UTF8, "application/xml")
});
}
catch (Exception ex)
{
Framework.Logging.LogException(ex);
}
finally
{
_numbersService.SaveInboundMessageEvent(messageEvent);
}
return(new HttpResponseMessage(HttpStatusCode.OK));
}
public PersonnelInfoResult GetPersonnelInfo(string userId)
{
var result = new PersonnelInfoResult();
var user = _usersService.GetUserById(userId);
if (user == null)
{
throw HttpStatusCode.NotFound.AsException();
}
var department = _departmentsService.GetDepartmentByUserId(user.UserId);
if (department == null)
{
throw HttpStatusCode.NotFound.AsException();
}
if (department.DepartmentId != DepartmentId)
{
throw HttpStatusCode.Unauthorized.AsException();
}
var profile = _userProfileService.GetProfileByUserId(user.UserId);
var group = _departmentGroupsService.GetGroupForUser(user.UserId, DepartmentId);
var roles = _personnelRolesService.GetRolesForUser(user.UserId, DepartmentId);
if (profile != null)
{
result.Fnm = profile.FirstName;
result.Lnm = profile.LastName;
result.Id = profile.IdentificationNumber;
result.Mnu = profile.MobileNumber;
}
else
{
result.Fnm = "Unknwon";
result.Lnm = "Check Profile";
result.Id = "";
result.Mnu = "";
}
result.Eml = user.Email;
result.Did = department.DepartmentId;
result.Uid = user.UserId.ToString();
if (group != null)
{
result.Gid = group.DepartmentGroupId;
result.Gnm = group.Name;
}
result.Roles = new List <string>();
if (roles != null && roles.Count > 0)
{
foreach (var role in roles)
{
result.Roles.Add(role.Name);
}
}
var action = _actionLogsService.GetLastActionLogForUser(user.UserId, DepartmentId);
var userState = _userStateService.GetLastUserStateByUserId(user.UserId);
result.Ats = (int)ActionTypes.StandingBy;
result.Stf = userState.State;
result.Stm = userState.Timestamp.TimeConverter(department);
if (action == null)
{
result.Stm = DateTime.UtcNow.TimeConverter(department);
}
else
{
result.Ats = action.ActionTypeId;
result.Atm = action.Timestamp.TimeConverter(department);
if (action.DestinationId.HasValue)
{
if (action.ActionTypeId == (int)ActionTypes.RespondingToScene)
{
result.Did = action.DestinationId.Value;
}
else if (action.ActionTypeId == (int)ActionTypes.RespondingToStation)
{
result.Did = action.DestinationId.Value;
}
else if (action.ActionTypeId == (int)ActionTypes.AvailableStation)
{
result.Did = action.DestinationId.Value;
}
}
}
return(result);
}
public int GetDepartmentIdForType(NotificationItem ni)
{
switch ((EventTypes)ni.Type)
{
case EventTypes.PersonnelStaffingChanged:
var state = _userStateService.GetUserStateById(ni.StateId);
if (state != null)
{
var department = _departmentsService.GetDepartmentByUserId(state.UserId, true);
if (department != null)
{
return(department.DepartmentId);
}
else
{
return(0);
}
}
else
{
return(0);
}
case EventTypes.PersonnelStatusChanged:
var status = _actionLogsService.GetActionlogById(ni.StateId);
if (status != null)
{
var department = _departmentsService.GetDepartmentByUserId(status.UserId, true);
if (department != null)
{
return(department.DepartmentId);
}
else
{
return(0);
}
}
else
{
return(0);
}
case EventTypes.CalendarEventAdded:
var cal = _calendarService.GetCalendarItemById(ni.ItemId);
if (cal != null)
{
return(cal.DepartmentId);
}
else
{
return(0);
}
case EventTypes.CalendarEventUpcoming:
var calUp = _calendarService.GetCalendarItemById(ni.ItemId);
if (calUp != null)
{
return(calUp.DepartmentId);
}
else
{
return(0);
}
case EventTypes.CalendarEventUpdated:
var calUpdate = _calendarService.GetCalendarItemById(ni.ItemId);
if (calUpdate != null)
{
return(calUpdate.DepartmentId);
}
else
{
return(0);
}
case EventTypes.DocumentAdded:
var docAdded = _documentsService.GetDocumentById(ni.ItemId);
if (docAdded != null)
{
return(docAdded.DepartmentId);
}
else
{
return(0);
}
case EventTypes.LogAdded:
var logAdded = _workLogsService.GetWorkLogById(ni.ItemId);
if (logAdded != null)
{
return(logAdded.DepartmentId);
}
else
{
return(0);
}
case EventTypes.NoteAdded:
var noteAdded = _notesService.GetNoteById(ni.ItemId);
if (noteAdded != null)
{
return(noteAdded.DepartmentId);
}
else
{
return(0);
}
case EventTypes.ShiftCreated:
var shiftCreated = _shiftsService.GetShiftById(ni.ItemId);
if (shiftCreated != null)
{
return(shiftCreated.DepartmentId);
}
else
{
return(0);
}
case EventTypes.ShiftDaysAdded:
var shiftDaysAdded = _shiftsService.GetShiftById(ni.ItemId);
if (shiftDaysAdded != null)
{
return(shiftDaysAdded.DepartmentId);
}
else
{
return(0);
}
case EventTypes.ShiftUpdated:
var shiftUpdated = _shiftsService.GetShiftById(ni.ItemId);
if (shiftUpdated != null)
{
return(shiftUpdated.DepartmentId);
}
else
{
return(0);
}
case EventTypes.UnitAdded:
var unitAdded = _unitsService.GetUnitById(ni.UnitId);
if (unitAdded != null)
{
return(unitAdded.DepartmentId);
}
else
{
return(0);
}
case EventTypes.UnitStatusChanged:
var unitStatusChanged = _unitsService.GetUnitStateById(ni.StateId);
if (unitStatusChanged != null)
{
var unit = _unitsService.GetUnitById(unitStatusChanged.UnitId);
if (unit != null)
{
return(unit.DepartmentId);
}
else
{
return(0);
}
}
else
{
return(0);
}
}
return(0);
}
public bool CanUserManageInvite(string userId, int inviteId)
{
var department = _departmentsService.GetDepartmentByUserId(userId);
var invite = _invitesService.GetInviteById(inviteId);
if (department == null || invite == null)
{
return(false);
}
if (!department.IsUserAnAdmin(userId))
{
return(false);
}
if (invite.DepartmentId != department.DepartmentId)
{
return(false);
}
return(true);
}
