public IActionResult Index()
{
DepartmentGroupsModel model = new DepartmentGroupsModel();
model.Users = _departmentsService.GetAllUsersForDepartment(DepartmentId);
model.Groups = _departmentGroupsService.GetAllGroupsForDepartmentUnlimited(DepartmentId);
model.CanAddNewGroup = _limitsService.CanDepartentAddNewGroup(DepartmentId);
return(View(model));
}
public IActionResult NewList()
{
var model = new NewListView();
model.List = new DistributionList();
model.List.Port = 110;
model.ListTypes = model.Type.ToSelectList();
model.List.UseSsl = false;
model.List.Type = (int)DistributionListTypes.Internal;
model.Users = _departmentsService.GetAllUsersForDepartment(DepartmentId, true);
return(View(model));
}
private void PopulateLogViewModel(NewLogView model)
{
model.Department = _departmentsService.GetDepartmentByUserId(UserId);
model.User = _usersService.GetUserById(UserId);
model.Types = model.LogType.ToSelectList();
model.CallPriorities = model.CallPriority.ToSelectList();
model.Users.Add(String.Empty, "Not Applicable");
model.SetUsers(_departmentsService.GetAllUsersForDepartment(DepartmentId));
var groups = new List <DepartmentGroup>();
groups.Add(new DepartmentGroup
{
Name = "Not Applicable"
});
groups.AddRange(_departmentGroupsService.GetAllStationGroupsForDepartment(DepartmentId));
model.Stations = groups;
List <CallType> types = new List <CallType>();
types.Add(new CallType {
CallTypeId = 0, Type = "No Type"
});
types.AddRange(_callsService.GetCallTypesForDepartment(DepartmentId));
model.CallTypes = new SelectList(types, "Type", "Type");
}
public DepartmentStatusResult GetDepartmentStatus()
{
var result = new DepartmentStatusResult();
result.Lup = _departmentSettingsService.GetDepartmentUpdateTimestamp(DepartmentId);
result.Users = _departmentsService.GetAllUsersForDepartment(DepartmentId).Select(x => x.UserId.ToString()).ToList();
return(result);
}
public List <UserState> GetStatesForDepartment(int departmentId)
{
var states = new List <UserState>();
var users = _departmentsService.GetAllUsersForDepartment(departmentId);
foreach (var u in users)
{
states.Add(GetLastUserStateByUserId(u.UserId));
}
return(states);
}
public async Task <IActionResult> Settings()
{
var model = new OrderSetttingsView();
var department = _departmentsService.GetDepartmentById(DepartmentId);
var settings = await _resourceOrdersService.GetSettingsByDepartmentId(DepartmentId);
if (settings != null)
{
model.Settings = settings;
}
else
{
model.Settings = new ResourceOrderSetting();
model.Settings.DefaultResourceOrderManagerUserId = department.ManagingUserId;
model.Settings.Range = 500;
}
model.OrderVisibilities = model.Visibility.ToSelectListInt();
var staffingLevels = _customStateService.GetActiveStaffingLevelsForDepartment(DepartmentId);
if (staffingLevels == null)
{
model.StaffingLevels = model.UserStateTypes.ToSelectListInt();
}
else
{
model.StaffingLevels = new SelectList(staffingLevels.GetActiveDetails(), "CustomStateDetailId", "ButtonText");
}
model.SetUsers(_departmentsService.GetAllUsersForDepartment(DepartmentId, false, true), _departmentsService.GetAllPersonnelNamesForDepartment(DepartmentId));
ViewBag.Users = new SelectList(model.Users, "Key", "Value");
return(View(model));
}
public Tuple <bool, string> Process(StaffingScheduleQueueItem item)
{
bool success = true;
string result = "";
if (item != null && item.ScheduledTask != null)
{
try
{
if (item.ScheduledTask.TaskType == (int)TaskTypes.UserStaffingLevel)
{
_userStateService.CreateUserState(item.ScheduledTask.UserId, item.ScheduledTask.DepartmentId, int.Parse(item.ScheduledTask.Data), item.ScheduledTask.Note);
}
else if (item.ScheduledTask.TaskType == (int)TaskTypes.DepartmentStaffingReset)
{
//var department = _departmentsService.GetDepartmentByUserId(item.ScheduledTask.UserId);
//var users = _departmentsService.GetAllUsersForDepartment(department.DepartmentId, true);
var users = _departmentsService.GetAllUsersForDepartment(item.ScheduledTask.DepartmentId, true);
foreach (var user in users)
{
_userStateService.CreateUserState(user.UserId, item.ScheduledTask.DepartmentId, int.Parse(item.ScheduledTask.Data));
}
}
else if (item.ScheduledTask.TaskType == (int)TaskTypes.DepartmentStatusReset)
{
//var department = _departmentsService.GetDepartmentByUserId(item.ScheduledTask.UserId);
_actionLogsService.SetActionForEntireDepartment(item.ScheduledTask.DepartmentId, int.Parse(item.ScheduledTask.Data));
}
}
catch (Exception ex)
{
Logging.LogException(ex);
success = false;
result = ex.ToString();
}
if (success)
{
_scheduledTasksService.CreateScheduleTaskLog(item.ScheduledTask);
}
}
return(new Tuple <bool, string>(success, result));
}
public IActionResult GetPersonnelList(int linkId)
{
var link = _departmentLinksService.GetLinkById(linkId);
if (link.DepartmentId != DepartmentId && link.LinkedDepartmentId != DepartmentId)
{
Unauthorized();
}
var department = _departmentsService.GetDepartmentById(link.DepartmentId);
var allUsers = _departmentsService.GetAllUsersForDepartment(link.DepartmentId);
var lastUserActionlogs = _actionLogsService.GetActionLogsForDepartment(link.DepartmentId);
var departmentGroups = _departmentGroupsService.GetAllGroupsForDepartment(link.DepartmentId);
var lastUserStates = _userStateService.GetLatestStatesForDepartment(link.DepartmentId);
var personnelNames = _departmentsService.GetAllPersonnelNamesForDepartment(link.DepartmentId);
var calls = _callsService.GetActiveCallsByDepartment(link.DepartmentId);
var stations = _departmentGroupsService.GetAllStationGroupsForDepartment(link.DepartmentId);
var names = new Dictionary <string, string>();
var userStates = new List <UserState>();
foreach (var u in allUsers)
{
var state = lastUserStates.FirstOrDefault(x => x.UserId == u.UserId);
if (state != null)
{
userStates.Add(state);
}
else
{
userStates.Add(_userStateService.GetLastUserStateByUserId(u.UserId));
}
var name = personnelNames.FirstOrDefault(x => x.UserId == u.UserId);
if (name != null)
{
names.Add(u.UserId, name.Name);
}
else
{
names.Add(u.UserId, UserHelper.GetFullNameForUser(u.UserId));
}
}
var personnelViewModels = new List <Models.BigBoardX.PersonnelViewModel>();
var sortedUngroupedUsers = from u in allUsers
// let mu = Membership.GetUser(u.UserId)
let userGroup = _departmentGroupsService.GetGroupForUser(u.UserId, DepartmentId)
let groupName = userGroup == null ? "" : userGroup.Name
let roles = _personnelRolesService.GetRolesForUser(u.UserId, DepartmentId)
//let name = (ProfileBase.Create(mu.UserName, true)).GetPropertyValue("Name").ToString()
let name = names[u.UserId]
let weight = lastUserActionlogs.Where(x => x.UserId == u.UserId).FirstOrDefault().GetWeightForAction()
orderby groupName, weight, name ascending
select new
{
Name = name,
User = u,
Group = userGroup,
Roles = roles
};
foreach (var u in sortedUngroupedUsers)
{
//var mu = Membership.GetUser(u.User.UserId);
var al = lastUserActionlogs.Where(x => x.UserId == u.User.UserId).FirstOrDefault();
var us = userStates.Where(x => x.UserId == u.User.UserId).FirstOrDefault();
string callNumber = "";
if (al != null && al.ActionTypeId == (int)ActionTypes.RespondingToScene || (al != null && al.DestinationType.HasValue && al.DestinationType.Value == 2))
{
if (al.DestinationId.HasValue)
{
var call = calls.FirstOrDefault(x => x.CallId == al.DestinationId.Value);
if (call != null)
{
callNumber = call.Number;
}
}
}
var respondingToDepartment = stations.Where(s => al != null && s.DepartmentGroupId == al.DestinationId).FirstOrDefault();
var personnelViewModel = Models.BigBoardX.PersonnelViewModel.Create(u.Name, al, us, department, respondingToDepartment, u.Group, u.Roles, callNumber);
personnelViewModels.Add(personnelViewModel);
}
return(Json(personnelViewModels));
}
public IActionResult Compose(ComposeMessageModel model, IFormCollection collection)
{
var roles = new List <string>();
var groups = new List <string>();
var users = new List <string>();
var shifts = new List <string>();
if (collection.ContainsKey("roles"))
{
roles.AddRange(collection["roles"].ToString().Split(char.Parse(",")));
}
if (collection.ContainsKey("groups"))
{
groups.AddRange(collection["groups"].ToString().Split(char.Parse(",")));
}
if (collection.ContainsKey("users"))
{
users.AddRange(collection["users"].ToString().Split(char.Parse(",")));
}
if (collection.ContainsKey("exludedShifts"))
{
shifts.AddRange(collection["exludedShifts"].ToString().Split(char.Parse(",")));
}
if (!model.SendToAll && (roles.Count + groups.Count + users.Count) == 0)
{
ModelState.AddModelError("", "You must specify at least one Recipient.");
}
if (model.SendToMatchOnly && (roles.Count + groups.Count) == 0)
{
ModelState.AddModelError("", "You must specify at least one Group or Role to send to.");
}
if (ModelState.IsValid)
{
var excludedUsers = new List <string>();
if (shifts.Any())
{
foreach (var shiftId in shifts)
{
var shift = _shiftsService.GetShiftById(int.Parse(shiftId));
excludedUsers.AddRange(shift.Personnel.Select(x => x.UserId));
}
}
model.Message.Type = (int)model.MessageType;
if (model.SendToAll)
{
var allUsers = _departmentsService.GetAllUsersForDepartment(DepartmentId);
foreach (var user in allUsers)
{
if (user.UserId != UserId && (!excludedUsers.Any() || !excludedUsers.Contains(user.UserId)))
{
model.Message.AddRecipient(user.UserId);
}
}
}
else if (model.SendToMatchOnly)
{
var usersInRoles = new Dictionary <int, List <string> >();
foreach (var role in roles)
{
var roleMembers = _personnelRolesService.GetAllMembersOfRole(int.Parse(role));
usersInRoles.Add(int.Parse(role), roleMembers.Select(x => x.UserId).ToList());
}
foreach (var group in groups)
{
var members = _departmentGroupsService.GetAllMembersForGroup(int.Parse(group));
foreach (var member in members)
{
bool isInRoles = false;
if (model.Message.GetRecipients().All(x => x != member.UserId) && member.UserId != UserId &&
(!excludedUsers.Any() || !excludedUsers.Contains(member.UserId)))
{
foreach (var key in usersInRoles)
{
if (key.Value.Any(x => x == member.UserId))
{
isInRoles = true;
break;
}
}
if (isInRoles)
{
model.Message.AddRecipient(member.UserId);
}
}
}
}
}
else
{
foreach (var user in users)
{
model.Message.AddRecipient(user);
}
// Add all members of the group
foreach (var group in groups)
{
var members = _departmentGroupsService.GetAllMembersForGroup(int.Parse(group));
foreach (var member in members)
{
if (model.Message.GetRecipients().All(x => x != member.UserId) && member.UserId != UserId && (!excludedUsers.Any() || !excludedUsers.Contains(member.UserId)))
{
model.Message.AddRecipient(member.UserId);
}
}
}
// Add all the users of a specific role
foreach (var role in roles)
{
var roleMembers = _personnelRolesService.GetAllMembersOfRole(int.Parse(role));
foreach (var member in roleMembers)
{
if (model.Message.GetRecipients().All(x => x != member.UserId) && member.UserId != UserId && (!excludedUsers.Any() || !excludedUsers.Contains(member.UserId)))
{
model.Message.AddRecipient(member.UserId);
}
}
}
}
model.Message.SentOn = DateTime.UtcNow;
model.Message.SendingUserId = UserId;
model.Message.Body = System.Net.WebUtility.HtmlDecode(model.Message.Body);
model.Message.IsBroadcast = true;
var savedMessage = _messageService.SaveMessage(model.Message);
_messageService.SendMessage(savedMessage, "", DepartmentId, false);
return(RedirectToAction("Inbox"));
}
model.Department = _departmentsService.GetDepartmentById(DepartmentId);
model.User = _usersService.GetUserById(UserId);
model.Types = model.MessageType.ToSelectList();
var savedShifts = _shiftsService.GetAllShiftsByDepartment(DepartmentId);
model.Shifts = new SelectList(savedShifts, "ShiftId", "Name");
model.Message.Body = System.Net.WebUtility.HtmlDecode(model.Message.Body);
return(View(FillComposeMessageModel(model)));
}
public UnitAppPayloadResult GetCommandAppCoreData()
{
var results = new UnitAppPayloadResult();
results.Personnel = new List <PersonnelInfoResult>();
results.Groups = new List <GroupInfoResult>();
results.Units = new List <UnitInfoResult>();
results.Roles = new List <RoleInfoResult>();
results.Statuses = new List <CustomStatusesResult>();
results.Calls = new List <CallResult>();
results.UnitStatuses = new List <UnitStatusCoreResult>();
results.UnitRoles = new List <UnitRoleResult>();
var users = _departmentsService.GetAllUsersForDepartment(DepartmentId);
var groups = _departmentGroupsService.GetAllDepartmentGroupsForDepartment(DepartmentId);
var rolesForUsersInDepartment = _personnelRolesService.GetAllRolesForUsersInDepartment(DepartmentId);
var allRoles = _personnelRolesService.GetRolesForDepartment(DepartmentId);
var allProfiles = _userProfileService.GetAllProfilesForDepartment(DepartmentId);
var allGroups = _departmentGroupsService.GetAllGroupsForDepartment(DepartmentId);
var units = _unitsService.GetUnitsForDepartment(DepartmentId);
var unitTypes = _unitsService.GetUnitTypesForDepartment(DepartmentId);
foreach (var user in users)
{
//var profile = _userProfileService.GetProfileByUserId(user.UserId);
//var group = _departmentGroupsService.GetGroupForUser(user.UserId);
UserProfile profile = null;
if (allProfiles.ContainsKey(user.UserId))
{
profile = allProfiles[user.UserId];
}
DepartmentGroup group = null;
if (groups.ContainsKey(user.UserId))
{
group = groups[user.UserId];
}
//var roles = _personnelRolesService.GetRolesForUser(user.UserId);
List <PersonnelRole> roles = null;
if (rolesForUsersInDepartment.ContainsKey(user.UserId))
{
roles = rolesForUsersInDepartment[user.UserId];
}
var result = new PersonnelInfoResult();
if (profile != null)
{
result.Fnm = profile.FirstName;
result.Lnm = profile.LastName;
result.Id = profile.IdentificationNumber;
result.Mnu = profile.MobileNumber;
}
else
{
result.Fnm = "Unknown";
result.Lnm = "Check Profile";
result.Id = "";
result.Mnu = "";
}
result.Eml = user.Email;
result.Did = DepartmentId;
result.Uid = user.UserId.ToString();
if (group != null)
{
result.Gid = group.DepartmentGroupId;
result.Gnm = group.Name;
}
result.Roles = new List <string>();
if (roles != null && roles.Count > 0)
{
foreach (var role in roles)
{
if (role != null)
{
result.Roles.Add(role.Name);
}
}
}
results.Personnel.Add(result);
}
results.Rights = new DepartmentRightsResult();
var currentUser = _usersService.GetUserByName(UserName);
if (currentUser == null)
{
throw HttpStatusCode.Unauthorized.AsException();
}
var department = _departmentsService.GetDepartmentById(DepartmentId, false);
results.Rights.Adm = department.IsUserAnAdmin(currentUser.UserId);
results.Rights.Grps = new List <GroupRight>();
var currentGroup = _departmentGroupsService.GetGroupForUser(currentUser.UserId, DepartmentId);
if (currentGroup != null)
{
var groupRight = new GroupRight();
groupRight.Gid = currentGroup.DepartmentGroupId;
groupRight.Adm = currentGroup.IsUserGroupAdmin(currentUser.UserId);
results.Rights.Grps.Add(groupRight);
}
foreach (var group in allGroups)
{
var groupInfo = new GroupInfoResult();
groupInfo.Gid = group.DepartmentGroupId;
groupInfo.Nme = group.Name;
if (group.Type.HasValue)
{
groupInfo.Typ = group.Type.Value;
}
if (group.Address != null)
{
groupInfo.Add = group.Address.FormatAddress();
}
results.Groups.Add(groupInfo);
}
foreach (var unit in units)
{
var unitResult = new UnitInfoResult();
unitResult.Uid = unit.UnitId;
unitResult.Did = DepartmentId;
unitResult.Nme = unit.Name;
unitResult.Typ = unit.Type;
if (!string.IsNullOrWhiteSpace(unit.Type))
{
var unitType = unitTypes.FirstOrDefault(x => x.Type == unit.Type);
if (unitType != null)
{
unitResult.Cid = unitType.CustomStatesId.GetValueOrDefault();
}
}
else
{
unitResult.Cid = 0;
}
if (unit.StationGroup != null)
{
unitResult.Sid = unit.StationGroup.DepartmentGroupId;
unitResult.Snm = unit.StationGroup.Name;
}
results.Units.Add(unitResult);
// Add unit roles for this unit
var roles = _unitsService.GetRolesForUnit(unit.UnitId);
foreach (var role in roles)
{
var roleResult = new UnitRoleResult();
roleResult.Name = role.Name;
roleResult.UnitId = role.UnitId;
roleResult.UnitRoleId = role.UnitRoleId;
results.UnitRoles.Add(roleResult);
}
}
var unitStatuses = _unitsService.GetAllLatestStatusForUnitsByDepartmentId(DepartmentId);
foreach (var us in unitStatuses)
{
var unitStatus = new UnitStatusCoreResult();
unitStatus.UnitId = us.UnitId;
unitStatus.StateType = (UnitStateTypes)us.State;
unitStatus.StateTypeId = us.State;
unitStatus.Type = us.Unit.Type;
unitStatus.Timestamp = us.Timestamp.TimeConverter(department);
unitStatus.Name = us.Unit.Name;
if (us.DestinationId.HasValue)
{
unitStatus.DestinationId = us.DestinationId.Value;
}
results.UnitStatuses.Add(unitStatus);
}
foreach (var role in allRoles)
{
var roleResult = new RoleInfoResult();
roleResult.Rid = role.PersonnelRoleId;
roleResult.Nme = role.Name;
results.Roles.Add(roleResult);
}
var customStates = _customStateService.GetAllActiveCustomStatesForDepartment(DepartmentId);
foreach (var customState in customStates)
{
if (customState.IsDeleted)
{
continue;
}
foreach (var stateDetail in customState.GetActiveDetails())
{
if (stateDetail.IsDeleted)
{
continue;
}
var customStateResult = new CustomStatusesResult();
customStateResult.Id = stateDetail.CustomStateDetailId;
customStateResult.Type = customState.Type;
customStateResult.StateId = stateDetail.CustomStateId;
customStateResult.Text = stateDetail.ButtonText;
customStateResult.BColor = stateDetail.ButtonColor;
customStateResult.Color = stateDetail.TextColor;
customStateResult.Gps = stateDetail.GpsRequired;
customStateResult.Note = stateDetail.NoteType;
customStateResult.Detail = stateDetail.DetailType;
results.Statuses.Add(customStateResult);
}
}
var calls = _callsService.GetActiveCallsByDepartment(DepartmentId).OrderByDescending(x => x.LoggedOn);
if (calls != null && calls.Any())
{
foreach (var c in calls)
{
var call = new CallResult();
call.Cid = c.CallId;
call.Pri = c.Priority;
call.Ctl = c.IsCritical;
call.Nme = c.Name;
call.Noc = c.NatureOfCall;
call.Map = c.MapPage;
call.Not = c.Notes;
if (String.IsNullOrWhiteSpace(c.Address) && !String.IsNullOrWhiteSpace(c.GeoLocationData))
{
var geo = c.GeoLocationData.Split(char.Parse(","));
if (geo.Length == 2)
{
call.Add = _geoLocationProvider.GetAddressFromLatLong(double.Parse(geo[0]), double.Parse(geo[1]));
}
}
else
{
call.Add = c.Address;
}
call.Add = c.Address;
call.Geo = c.GeoLocationData;
call.Lon = c.LoggedOn.TimeConverter(department);
call.Ste = c.State;
call.Num = c.Number;
results.Calls.Add(call);
}
}
else
{
// This is a hack due to a bug in the current units app! -SJ 1-31-2016
var call = new CallResult();
call.Cid = 0;
call.Pri = 0;
call.Ctl = false;
call.Nme = "No Call";
call.Noc = "";
call.Map = "";
call.Not = "";
call.Add = "";
call.Geo = "";
call.Lon = DateTime.UtcNow;
call.Ste = 0;
call.Num = "";
results.Calls.Add(call);
}
return(results);
}
public List <StationResult> GetStationResources()
{
var result = new List <StationResult>();
var unitStatuses = _unitsService.GetAllLatestStatusForUnitsByDepartmentId(DepartmentId);
var actionLogs = _actionLogsService.GetActionLogsForDepartment(DepartmentId);
var userStates = _userStateService.GetLatestStatesForDepartment(DepartmentId);
var stations = _departmentGroupsService.GetAllGroupsForDepartment(DepartmentId);
var userGroups = _departmentGroupsService.GetAllDepartmentGroupsForDepartment(DepartmentId);
var users = _departmentsService.GetAllUsersForDepartment(DepartmentId);
var units = _unitsService.GetUnitsForDepartment(DepartmentId);
Department department = _departmentsService.GetDepartmentById(DepartmentId, false);
Parallel.ForEach(users, u =>
{
var log = (from l in actionLogs
where l.UserId == u.UserId
select l).FirstOrDefault();
var state = (from l in userStates
where l.UserId == u.UserId
select l).FirstOrDefault();
var s = new StationResult();
s.Id = u.UserId.ToString();
s.Typ = 1;
if (log != null)
{
s.Sts = log.ActionTypeId;
s.Stm = log.Timestamp.TimeConverter(department);
if (log.DestinationId.HasValue)
{
if (log.ActionTypeId == (int)ActionTypes.RespondingToStation)
{
s.Did = log.DestinationId.GetValueOrDefault();
var group = stations.First(x => x.DepartmentGroupId == log.DestinationId.Value);
s.Dnm = group.Name;
}
else if (log.ActionTypeId == (int)ActionTypes.AvailableStation)
{
s.Did = log.DestinationId.GetValueOrDefault();
var group = stations.First(x => x.DepartmentGroupId == log.DestinationId.Value);
s.Dnm = group.Name;
}
}
}
else
{
s.Sts = (int)ActionTypes.StandingBy;
s.Stm = DateTime.UtcNow.TimeConverter(department);
}
if (s.Did == 0)
{
if (userGroups.ContainsKey(u.UserId))
{
var homeGroup = userGroups[u.UserId];
if (homeGroup != null && homeGroup.Type.HasValue &&
((DepartmentGroupTypes)homeGroup.Type) == DepartmentGroupTypes.Station)
{
s.Did = homeGroup.DepartmentGroupId;
s.Dnm = homeGroup.Name;
}
}
}
if (state != null)
{
s.Ste = state.State;
s.Stt = state.Timestamp.TimeConverter(department);
}
else
{
s.Ste = (int)UserStateTypes.Available;
s.Stt = DateTime.UtcNow.TimeConverter(department);
}
if (!String.IsNullOrWhiteSpace(s.Dnm))
{
result.Add(s);
}
});
Parallel.ForEach(unitStatuses, unit =>
{
var unitResult = new StationResult();
var savedUnit = units.FirstOrDefault(x => x.UnitId == unit.UnitId);
if (savedUnit != null)
{
unitResult.Id = savedUnit.UnitId.ToString();
//unitResult.Nme = savedUnit.Name;
unitResult.Typ = 2;
unitResult.Sts = unit.State;
unitResult.Stm = unit.Timestamp.TimeConverter(department);
if (savedUnit.StationGroupId.HasValue)
{
unitResult.Did = savedUnit.StationGroupId.Value;
unitResult.Dnm = stations.First(x => x.DepartmentGroupId == savedUnit.StationGroupId.Value).Name;
result.Add(unitResult);
}
}
});
return(result);
}
public HttpResponseMessage IncomingMessage([FromUri] TwilioMessage request)
{
if (request == null || string.IsNullOrWhiteSpace(request.To) || string.IsNullOrWhiteSpace(request.From) || string.IsNullOrWhiteSpace(request.Body))
{
return(Request.CreateResponse(HttpStatusCode.BadRequest));
}
var response = new TwilioResponse();
var textMessage = new TextMessage();
textMessage.To = request.To.Replace("+", "");
textMessage.Msisdn = request.From.Replace("+", "");
textMessage.MessageId = request.MessageSid;
textMessage.Timestamp = DateTime.UtcNow.ToLongDateString();
textMessage.Data = request.Body;
textMessage.Text = request.Body;
var messageEvent = new InboundMessageEvent();
messageEvent.MessageType = (int)InboundMessageTypes.TextMessage;
messageEvent.RecievedOn = DateTime.UtcNow;
messageEvent.Type = typeof(InboundMessageEvent).FullName;
messageEvent.Data = JsonConvert.SerializeObject(textMessage);
messageEvent.Processed = false;
messageEvent.CustomerId = "";
try
{
var departmentId = _departmentSettingsService.GetDepartmentIdByTextToCallNumber(textMessage.To);
if (departmentId.HasValue)
{
var department = _departmentsService.GetDepartmentById(departmentId.Value);
var textToCallEnabled = _departmentSettingsService.GetDepartmentIsTextCallImportEnabled(departmentId.Value);
var textCommandEnabled = _departmentSettingsService.GetDepartmentIsTextCommandEnabled(departmentId.Value);
var dispatchNumbers = _departmentSettingsService.GetTextToCallSourceNumbersForDepartment(departmentId.Value);
var authroized = _limitsService.CanDepartmentProvisionNumber(departmentId.Value);
var customStates = _customStateService.GetAllActiveCustomStatesForDepartment(departmentId.Value);
messageEvent.CustomerId = departmentId.Value.ToString();
if (authroized)
{
bool isDispatchSource = false;
if (!String.IsNullOrWhiteSpace(dispatchNumbers))
{
isDispatchSource = _numbersService.DoesNumberMatchAnyPattern(dispatchNumbers.Split(Char.Parse(",")).ToList(), textMessage.Msisdn);
}
// If we don't have dispatchNumbers and Text Command isn't enabled it's a dispatch text
if (!isDispatchSource && !textCommandEnabled)
{
isDispatchSource = true;
}
if (isDispatchSource && textToCallEnabled)
{
var c = new Call();
c.Notes = textMessage.Text;
c.NatureOfCall = textMessage.Text;
c.LoggedOn = DateTime.UtcNow;
c.Name = string.Format("TTC {0}", c.LoggedOn.TimeConverter(department).ToString("g"));
c.Priority = (int)CallPriority.High;
c.ReportingUserId = department.ManagingUserId;
c.Dispatches = new Collection <CallDispatch>();
c.CallSource = (int)CallSources.EmailImport;
c.SourceIdentifier = textMessage.MessageId;
c.DepartmentId = departmentId.Value;
var users = _departmentsService.GetAllUsersForDepartment(departmentId.Value, true);
foreach (var u in users)
{
var cd = new CallDispatch();
cd.UserId = u.UserId;
c.Dispatches.Add(cd);
}
var savedCall = _callsService.SaveCall(c);
var cqi = new CallQueueItem();
cqi.Call = savedCall;
cqi.Profiles = _userProfileService.GetSelectedUserProfiles(users.Select(x => x.UserId).ToList());
cqi.DepartmentTextNumber = _departmentSettingsService.GetTextToCallNumberForDepartment(cqi.Call.DepartmentId);
_queueService.EnqueueCallBroadcast(cqi);
messageEvent.Processed = true;
}
if (!isDispatchSource && textCommandEnabled)
{
var profile = _userProfileService.FindProfileByMobileNumber(textMessage.Msisdn);
if (profile != null)
{
var payload = _textCommandService.DetermineType(textMessage.Text);
var customActions = customStates.FirstOrDefault(x => x.Type == (int)CustomStateTypes.Personnel);
var customStaffing = customStates.FirstOrDefault(x => x.Type == (int)CustomStateTypes.Staffing);
switch (payload.Type)
{
case TextCommandTypes.None:
response.Message("Resgrid (https://resgrid.com) Automated Text System. Unknown command, text help for supported commands.");
break;
case TextCommandTypes.Help:
messageEvent.Processed = true;
var help = new StringBuilder();
help.Append("Resgrid Text Commands" + Environment.NewLine);
help.Append("---------------------" + Environment.NewLine);
help.Append("These are the commands you can text to alter your status and staffing. Text help for help." + Environment.NewLine);
help.Append("---------------------" + Environment.NewLine);
help.Append("Core Commands" + Environment.NewLine);
help.Append("---------------------" + Environment.NewLine);
help.Append("STOP: To turn off all text messages" + Environment.NewLine);
help.Append("HELP: This help text" + Environment.NewLine);
help.Append("CALLS: List active calls" + Environment.NewLine);
help.Append("C[CallId]: Get Call Detail i.e. C1445" + Environment.NewLine);
help.Append("UNITS: List unit statuses" + Environment.NewLine);
help.Append("---------------------" + Environment.NewLine);
help.Append("Status or Action Commands" + Environment.NewLine);
help.Append("---------------------" + Environment.NewLine);
if (customActions != null && customActions.IsDeleted == false && customActions.GetActiveDetails() != null && customActions.GetActiveDetails().Any())
{
var activeDetails = customActions.GetActiveDetails();
for (int i = 0; i < activeDetails.Count; i++)
{
help.Append($"{activeDetails[i].ButtonText.Trim().Replace(" ", "").Replace("-", "").Replace(":", "")} or {i + 1}: {activeDetails[i].ButtonText}" + Environment.NewLine);
}
}
else
{
help.Append("responding or 1: Responding" + Environment.NewLine);
help.Append("notresponding or 2: Not Responding" + Environment.NewLine);
help.Append("onscene or 3: On Scene" + Environment.NewLine);
help.Append("available or 4: Available" + Environment.NewLine);
}
help.Append("---------------------" + Environment.NewLine);
help.Append("Staffing Commands" + Environment.NewLine);
help.Append("---------------------" + Environment.NewLine);
if (customStaffing != null && customStaffing.IsDeleted == false && customStaffing.GetActiveDetails() != null && customStaffing.GetActiveDetails().Any())
{
var activeDetails = customStaffing.GetActiveDetails();
for (int i = 0; i < activeDetails.Count; i++)
{
help.Append($"{activeDetails[i].ButtonText.Trim().Replace(" ", "").Replace("-", "").Replace(":", "")} or S{i + 1}: {activeDetails[i].ButtonText}" + Environment.NewLine);
}
}
else
{
help.Append("available or s1: Available Staffing" + Environment.NewLine);
help.Append("delayed or s2: Delayed Staffing" + Environment.NewLine);
help.Append("unavailable or s3: Unavailable Staffing" + Environment.NewLine);
help.Append("committed or s4: Committed Staffing" + Environment.NewLine);
help.Append("onshift or s4: On Shift Staffing" + Environment.NewLine);
}
response.Message(help.ToString());
//_communicationService.SendTextMessage(profile.UserId, "Resgrid TCI Help", help.ToString(), department.DepartmentId, textMessage.To, profile);
break;
case TextCommandTypes.Action:
messageEvent.Processed = true;
_actionLogsService.SetUserAction(profile.UserId, department.DepartmentId, (int)payload.GetActionType());
response.Message(string.Format("Resgrid recieved your text command. Status changed to: {0}", payload.GetActionType()));
//_communicationService.SendTextMessage(profile.UserId, "Resgrid TCI Status", string.Format("Resgrid recieved your text command. Status changed to: {0}", payload.GetActionType()), department.DepartmentId, textMessage.To, profile);
break;
case TextCommandTypes.Staffing:
messageEvent.Processed = true;
_userStateService.CreateUserState(profile.UserId, department.DepartmentId, (int)payload.GetStaffingType());
response.Message(string.Format("Resgrid recieved your text command. Staffing level changed to: {0}", payload.GetStaffingType()));
//_communicationService.SendTextMessage(profile.UserId, "Resgrid TCI Staffing", string.Format("Resgrid recieved your text command. Staffing level changed to: {0}", payload.GetStaffingType()), department.DepartmentId, textMessage.To, profile);
break;
case TextCommandTypes.Stop:
messageEvent.Processed = true;
_userProfileService.DisableTextMessagesForUser(profile.UserId);
response.Message("Text messages are now turned off for this user, to enable again log in to Resgrid and update your profile.");
break;
case TextCommandTypes.CustomAction:
messageEvent.Processed = true;
_actionLogsService.SetUserAction(profile.UserId, department.DepartmentId, payload.GetCustomActionType());
if (customActions != null && customActions.IsDeleted == false && customActions.GetActiveDetails() != null && customActions.GetActiveDetails().Any() && customActions.GetActiveDetails().FirstOrDefault(x => x.CustomStateDetailId == payload.GetCustomActionType()) != null)
{
var detail = customActions.GetActiveDetails().FirstOrDefault(x => x.CustomStateDetailId == payload.GetCustomActionType());
response.Message(string.Format("Resgrid recieved your text command. Status changed to: {0}", detail.ButtonText));
}
else
{
response.Message("Resgrid recieved your text command and updated your status");
}
break;
case TextCommandTypes.CustomStaffing:
messageEvent.Processed = true;
_userStateService.CreateUserState(profile.UserId, department.DepartmentId, payload.GetCustomStaffingType());
if (customStaffing != null && customStaffing.IsDeleted == false && customStaffing.GetActiveDetails() != null && customStaffing.GetActiveDetails().Any() && customStaffing.GetActiveDetails().FirstOrDefault(x => x.CustomStateDetailId == payload.GetCustomStaffingType()) != null)
{
var detail = customStaffing.GetActiveDetails().FirstOrDefault(x => x.CustomStateDetailId == payload.GetCustomStaffingType());
response.Message(string.Format("Resgrid recieved your text command. Staffing changed to: {0}", detail.ButtonText));
}
else
{
response.Message("Resgrid recieved your text command and updated your staffing");
}
break;
case TextCommandTypes.MyStatus:
messageEvent.Processed = true;
var userStatus = _actionLogsService.GetLastActionLogForUser(profile.UserId);
var userStaffing = _userStateService.GetLastUserStateByUserId(profile.UserId);
var customStatusLevel = _customStateService.GetCustomPersonnelStatus(department.DepartmentId, userStatus);
var customStaffingLevel = _customStateService.GetCustomPersonnelStaffing(department.DepartmentId, userStaffing);
response.Message($"Hello {profile.FullName.AsFirstNameLastName} at {DateTime.UtcNow.TimeConverterToString(department)} your current status is {customStatusLevel.ButtonText} and your current staffing is {customStaffingLevel.ButtonText}.");
break;
case TextCommandTypes.Calls:
messageEvent.Processed = true;
var activeCalls = _callsService.GetActiveCallsByDepartment(department.DepartmentId);
var activeCallText = new StringBuilder();
activeCallText.Append($"Active Calls for {department.Name}" + Environment.NewLine);
activeCallText.Append("---------------------" + Environment.NewLine);
foreach (var activeCall in activeCalls)
{
activeCallText.Append($"CallId: {activeCall.CallId} Name: {activeCall.Name} Nature:{activeCall.NatureOfCall}" + Environment.NewLine);
}
response.Message(activeCallText.ToString());
break;
case TextCommandTypes.Units:
messageEvent.Processed = true;
var unitStatus = _unitsService.GetAllLatestStatusForUnitsByDepartmentId(department.DepartmentId);
var unitStatusesText = new StringBuilder();
unitStatusesText.Append($"Unit Statuses for {department.Name}" + Environment.NewLine);
unitStatusesText.Append("---------------------" + Environment.NewLine);
foreach (var unit in unitStatus)
{
var unitState = _customStateService.GetCustomUnitState(unit);
unitStatusesText.Append($"{unit.Unit.Name} is {unitState.ButtonText}" + Environment.NewLine);
}
response.Message(unitStatusesText.ToString());
break;
case TextCommandTypes.CallDetail:
messageEvent.Processed = true;
var call = _callsService.GetCallById(int.Parse(payload.Data));
var callText = new StringBuilder();
callText.Append($"Call Information for {call.Name}" + Environment.NewLine);
callText.Append("---------------------" + Environment.NewLine);
callText.Append($"Id: {call.CallId}" + Environment.NewLine);
callText.Append($"Number: {call.Number}" + Environment.NewLine);
callText.Append($"Logged: {call.LoggedOn.TimeConverterToString(department)}" + Environment.NewLine);
callText.Append("-----Nature-----" + Environment.NewLine);
callText.Append(call.NatureOfCall + Environment.NewLine);
callText.Append("-----Address-----" + Environment.NewLine);
if (!String.IsNullOrWhiteSpace(call.Address))
{
callText.Append(call.Address + Environment.NewLine);
}
else if (!string.IsNullOrEmpty(call.GeoLocationData))
{
try
{
string[] points = call.GeoLocationData.Split(char.Parse(","));
if (points != null && points.Length == 2)
{
callText.Append(_geoLocationProvider.GetAproxAddressFromLatLong(double.Parse(points[0]), double.Parse(points[1])) + Environment.NewLine);
}
}
catch
{
}
}
response.Message(callText.ToString());
break;
}
}
}
}
}
else if (textMessage.To == "17753765253") // Resgrid master text number
{
var profile = _userProfileService.FindProfileByMobileNumber(textMessage.Msisdn);
var payload = _textCommandService.DetermineType(textMessage.Text);
switch (payload.Type)
{
case TextCommandTypes.None:
response.Message("Resgrid (https://resgrid.com) Automated Text System. Unknown command, text help for supported commands.");
break;
case TextCommandTypes.Help:
messageEvent.Processed = true;
var help = new StringBuilder();
help.Append("Resgrid Text Commands" + Environment.NewLine);
help.Append("---------------------" + Environment.NewLine);
help.Append("This is the Resgrid system for first responders (https://resgrid.com) automated text system. Your department isn't signed up for inbound text messages, but you can send the following commands." + Environment.NewLine);
help.Append("---------------------" + Environment.NewLine);
help.Append("STOP: To turn off all text messages" + Environment.NewLine);
help.Append("HELP: This help text" + Environment.NewLine);
response.Message(help.ToString());
break;
case TextCommandTypes.Stop:
messageEvent.Processed = true;
_userProfileService.DisableTextMessagesForUser(profile.UserId);
response.Message("Text messages are now turned off for this user, to enable again log in to Resgrid and update your profile.");
break;
}
}
}
catch (Exception ex)
{
Framework.Logging.LogException(ex);
}
finally
{
_numbersService.SaveInboundMessageEvent(messageEvent);
}
//return Request.CreateResponse(HttpStatusCode.OK);
//var response = new TwilioResponse();
return(Request.CreateResponse(HttpStatusCode.OK, response.Element, new XmlMediaTypeFormatter()));
}
public HttpResponseMessage SaveCall([FromBody] NewCallInput newCallInput)
{
if (!ModelState.IsValid)
{
return(Request.CreateErrorResponse(HttpStatusCode.BadRequest, ModelState));
}
var call = new Call
{
DepartmentId = DepartmentId,
ReportingUserId = UserId,
Priority = (int)Enum.Parse(typeof(CallPriority), newCallInput.Pri),
Name = newCallInput.Nme,
NatureOfCall = newCallInput.Noc
};
if (!string.IsNullOrWhiteSpace(newCallInput.CNme))
{
call.ContactName = newCallInput.CNme;
}
if (!string.IsNullOrWhiteSpace(newCallInput.CNum))
{
call.ContactName = newCallInput.CNum;
}
if (!string.IsNullOrWhiteSpace(newCallInput.Cid))
{
call.IncidentNumber = newCallInput.Cid;
}
if (!string.IsNullOrWhiteSpace(newCallInput.Add))
{
call.Address = newCallInput.Add;
}
if (!string.IsNullOrWhiteSpace(newCallInput.W3W))
{
call.W3W = newCallInput.W3W;
}
//if (call.Address.Equals("Current Coordinates", StringComparison.InvariantCultureIgnoreCase))
// call.Address = "";
if (!string.IsNullOrWhiteSpace(newCallInput.Not))
{
call.Notes = newCallInput.Not;
}
if (!string.IsNullOrWhiteSpace(newCallInput.Geo))
{
call.GeoLocationData = newCallInput.Geo;
}
if (string.IsNullOrWhiteSpace(call.GeoLocationData) && !string.IsNullOrWhiteSpace(call.Address))
{
call.GeoLocationData = _geoLocationProvider.GetLatLonFromAddress(call.Address);
}
if (string.IsNullOrWhiteSpace(call.GeoLocationData) && !string.IsNullOrWhiteSpace(call.W3W))
{
var coords = _geoLocationProvider.GetCoordinatesFromW3W(call.W3W);
if (coords != null)
{
call.GeoLocationData = $"{coords.Latitude},{coords.Longitude}";
}
}
call.LoggedOn = DateTime.UtcNow;
if (!String.IsNullOrWhiteSpace(newCallInput.Typ) && newCallInput.Typ != "No Type")
{
var callTypes = _callsService.GetCallTypesForDepartment(DepartmentId);
var type = callTypes.FirstOrDefault(x => x.Type == newCallInput.Typ);
if (type != null)
{
call.Type = type.Type;
}
}
var users = _departmentsService.GetAllUsersForDepartment(DepartmentId);
call.Dispatches = new Collection <CallDispatch>();
call.GroupDispatches = new List <CallDispatchGroup>();
call.RoleDispatches = new List <CallDispatchRole>();
if (string.IsNullOrWhiteSpace(newCallInput.Dis) || newCallInput.Dis == "0")
{
// Use case, existing clients and non-ionic2 app this will be null dispatch all users. Or we've specified everyone (0).
foreach (var u in users)
{
var cd = new CallDispatch {
UserId = u.UserId
};
call.Dispatches.Add(cd);
}
}
else
{
var dispatch = newCallInput.Dis.Split(char.Parse("|"));
try
{
var usersToDispatch = dispatch.Where(x => x.StartsWith("P:")).Select(y => y.Replace("P:", ""));
foreach (var user in usersToDispatch)
{
var cd = new CallDispatch {
UserId = user
};
call.Dispatches.Add(cd);
}
}
catch (Exception ex)
{
Logging.LogException(ex);
}
try
{
var groupsToDispatch = dispatch.Where(x => x.StartsWith("G:")).Select(y => int.Parse(y.Replace("G:", "")));
foreach (var group in groupsToDispatch)
{
var cd = new CallDispatchGroup {
DepartmentGroupId = group
};
call.GroupDispatches.Add(cd);
}
}
catch (Exception ex)
{
Logging.LogException(ex);
}
try
{
var rolesToDispatch = dispatch.Where(x => x.StartsWith("R:")).Select(y => int.Parse(y.Replace("R:", "")));
foreach (var role in rolesToDispatch)
{
var cd = new CallDispatchRole {
RoleId = role
};
call.RoleDispatches.Add(cd);
}
}
catch (Exception ex)
{
Logging.LogException(ex);
}
}
var savedCall = _callsService.SaveCall(call);
OutboundEventProvider.CallAddedTopicHandler handler = new OutboundEventProvider.CallAddedTopicHandler();
handler.Handle(new CallAddedEvent()
{
DepartmentId = DepartmentId, Call = savedCall
});
var profiles = new List <string>();
if (call.Dispatches != null && call.Dispatches.Any())
{
profiles.AddRange(call.Dispatches.Select(x => x.UserId).ToList());
}
if (call.GroupDispatches != null && call.GroupDispatches.Any())
{
foreach (var groupDispatch in call.GroupDispatches)
{
var group = _departmentGroupsService.GetGroupById(groupDispatch.DepartmentGroupId);
if (group != null && group.Members != null)
{
profiles.AddRange(group.Members.Select(x => x.UserId));
}
}
}
if (call.RoleDispatches != null && call.RoleDispatches.Any())
{
foreach (var roleDispatch in call.RoleDispatches)
{
var members = _personnelRolesService.GetAllMembersOfRole(roleDispatch.RoleId);
if (members != null)
{
profiles.AddRange(members.Select(x => x.UserId).ToList());
}
}
}
var cqi = new CallQueueItem();
cqi.Call = savedCall;
cqi.Profiles = _userProfileService.GetSelectedUserProfiles(profiles);
_queueService.EnqueueCallBroadcast(cqi);
return(Request.CreateResponse(HttpStatusCode.Created));
}
public List <ProcessedNotification> ProcessNotifications(List <ProcessedNotification> notifications, List <DepartmentNotification> settings)
{
if (notifications == null || notifications.Count < 0)
{
return(null);
}
//if (settings == null || settings.Count < 0)
// return null;
var processNotifications = new List <ProcessedNotification>();
foreach (var notification in notifications)
{
if (settings != null && settings.Any())
{
var typeSettings = settings.Where(x => x.EventType == (int)notification.Type);
if (typeSettings != null && typeSettings.Any())
{
processNotifications.Add(notification);
foreach (var setting in typeSettings)
{
if (ValidateNotificationForProcessing(notification, setting))
{
if (setting.Everyone) // Add Everyone
{
notification.Users =
_departmentsService.GetAllUsersForDepartment(notification.DepartmentId, true).Select(x => x.UserId).ToList();
}
else if (setting.DepartmentAdmins) // Add Only Department Admins
{
notification.Users =
_departmentsService.GetAllAdminsForDepartment(notification.DepartmentId).Select(x => x.UserId).ToList();
}
else if (setting.LockToGroup && EventOptions.GroupEvents.Contains(notification.Type))
// We are locked to the source group
{
var group = GetGroupForEvent(notification);
if (group != null)
{
if (setting.SelectedGroupsAdminsOnly) // Only add source group admins
{
var usersInGroup = _departmentGroupsService.GetAllAdminsForGroup(group.DepartmentGroupId);
if (usersInGroup != null)
{
foreach (var user in usersInGroup)
{
if (!notification.Users.Contains(user.UserId))
{
notification.Users.Add(user.UserId);
}
}
}
}
else // Add source group users in selected roles
{
var usersInGroup = _departmentGroupsService.GetAllMembersForGroup(group.DepartmentGroupId)
.Select(x => x.UserId);
var roles = setting.RolesToNotify.Split(char.Parse(","));
foreach (var roleId in roles)
{
var usersInRole = _personnelRolesService.GetAllMembersOfRole(int.Parse(roleId));
if (usersInRole != null)
{
foreach (var user in usersInRole)
{
if (usersInGroup.Contains(user.UserId) && !notification.Users.Contains(user.UserId))
{
notification.Users.Add(user.UserId);
}
}
}
}
}
}
}
else // Run through users, Roles and groups
{
if (!String.IsNullOrWhiteSpace(setting.RolesToNotify))
{
var roles = setting.RolesToNotify.Split(char.Parse(","));
foreach (var roleId in roles) // Add all users in Roles
{
var usersInRole = _personnelRolesService.GetAllMembersOfRole(int.Parse(roleId));
foreach (var user in usersInRole)
{
if (!notification.Users.Contains(user.UserId))
{
notification.Users.Add(user.UserId);
}
}
}
}
if (!String.IsNullOrWhiteSpace(setting.UsersToNotify))
{
var users = setting.UsersToNotify.Split(char.Parse(","));
if (users != null)
{
foreach (var userId in users) // Add all Users
{
if (!notification.Users.Contains(userId))
{
notification.Users.Add(userId);
}
}
}
}
if (!String.IsNullOrWhiteSpace(setting.GroupsToNotify))
{
var groups = setting.GroupsToNotify.Split(char.Parse(","));
if (groups != null)
{
foreach (var groupId in groups) // Add all users in Groups
{
if (setting.SelectedGroupsAdminsOnly) // Only add group admins
{
var usersInGroup = _departmentGroupsService.GetAllAdminsForGroup(int.Parse(groupId));
if (usersInGroup != null)
{
foreach (var user in usersInGroup)
{
if (!notification.Users.Contains(user.UserId))
{
notification.Users.Add(user.UserId);
}
}
}
}
else
{
var usersInGroup = _departmentGroupsService.GetAllMembersForGroup(int.Parse(groupId));
if (usersInGroup != null)
{
foreach (var user in usersInGroup)
{
if (!notification.Users.Contains(user.UserId))
{
notification.Users.Add(user.UserId);
}
}
}
}
}
}
}
}
}
}
}
}
if (notification.Type == EventTypes.CalendarEventAdded)
{
var calEvent = _calendarService.GetCalendarItemById(notification.ItemId);
if (calEvent != null)
{
if (calEvent.ItemType == 0 && !String.IsNullOrWhiteSpace(calEvent.Entities)) // NONE: Notify based on entities
{
var items = calEvent.Entities.Split(char.Parse(","));
if (items.Any(x => x.StartsWith("D:")))
{
notification.Users =
_departmentsService.GetAllUsersForDepartment(notification.DepartmentId, true).Select(x => x.UserId).ToList();
}
else
{
foreach (var val in items)
{
int groupId = 0;
if (int.TryParse(val.Replace("G:", ""), out groupId))
{
var usersInGroup = _departmentGroupsService.GetAllMembersForGroup(groupId);
if (usersInGroup != null)
{
foreach (var user in usersInGroup)
{
if (!notification.Users.Contains(user.UserId))
{
notification.Users.Add(user.UserId);
}
}
}
}
}
}
}
else if (calEvent.ItemType == 1) // ASSIGNED: Notify based on Required and Optional attendees
{
}
else if (calEvent.ItemType == 1) // RSVP: Notify entire department
{
notification.Users =
_departmentsService.GetAllUsersForDepartment(notification.DepartmentId, true).Select(x => x.UserId).ToList();
}
}
}
else if (notification.Type == EventTypes.CalendarEventUpdated)
{
var calEvent = _calendarService.GetCalendarItemById(notification.ItemId);
if (calEvent != null)
{
if (calEvent.ItemType == 0 && !String.IsNullOrWhiteSpace(calEvent.Entities)) // NONE: Notify based on entities
{
var items = calEvent.Entities.Split(char.Parse(","));
if (items.Any(x => x.StartsWith("D:")))
{
notification.Users =
_departmentsService.GetAllUsersForDepartment(notification.DepartmentId, true).Select(x => x.UserId).ToList();
}
else
{
foreach (var val in items)
{
int groupId = 0;
if (int.TryParse(val.Replace("G:", ""), out groupId))
{
var usersInGroup = _departmentGroupsService.GetAllMembersForGroup(groupId);
if (usersInGroup != null)
{
foreach (var user in usersInGroup)
{
if (!notification.Users.Contains(user.UserId))
{
notification.Users.Add(user.UserId);
}
}
}
}
}
}
}
else if (calEvent.ItemType == 1) // ASSIGNED: Notify based on Required and Optional attendees
{
}
else if (calEvent.ItemType == 1 && calEvent.Attendees != null && calEvent.Attendees.Any()) // RSVP: Notify people who've signed up
{
foreach (var attendee in calEvent.Attendees)
{
if (!notification.Users.Contains(attendee.UserId))
{
notification.Users.Add(attendee.UserId);
}
}
}
}
}
}
return(processNotifications);
}
public CoreDataResult GetCoreData()
{
var results = new CoreDataResult();
results.Personnel = new List <PersonnelInfoResult>();
results.Groups = new List <GroupInfoResult>();
results.Units = new List <UnitInfoResult>();
results.Roles = new List <RoleInfoResult>();
results.Statuses = new List <CustomStatusesResult>();
results.Priorities = new List <CallPriorityResult>();
results.Departments = new List <JoinedDepartmentResult>();
var users = _departmentsService.GetAllUsersForDepartment(DepartmentId);
var groups = _departmentGroupsService.GetAllDepartmentGroupsForDepartment(DepartmentId);
var rolesForUsersInDepartment = _personnelRolesService.GetAllRolesForUsersInDepartment(DepartmentId);
var allRoles = _personnelRolesService.GetRolesForDepartment(DepartmentId);
var allProfiles = _userProfileService.GetAllProfilesForDepartment(DepartmentId);
var allGroups = _departmentGroupsService.GetAllGroupsForDepartment(DepartmentId);
var units = _unitsService.GetUnitsForDepartment(DepartmentId);
var unitTypes = _unitsService.GetUnitTypesForDepartment(DepartmentId);
var callPriorites = _callsService.GetCallPrioritesForDepartment(DepartmentId);
foreach (var user in users)
{
UserProfile profile = null;
if (allProfiles.ContainsKey(user.UserId))
{
profile = allProfiles[user.UserId];
}
DepartmentGroup group = null;
if (groups.ContainsKey(user.UserId))
{
group = groups[user.UserId];
}
List <PersonnelRole> roles = null;
if (rolesForUsersInDepartment.ContainsKey(user.UserId))
{
roles = rolesForUsersInDepartment[user.UserId];
}
var result = new PersonnelInfoResult();
if (profile != null)
{
result.Fnm = profile.FirstName;
result.Lnm = profile.LastName;
result.Id = profile.IdentificationNumber;
result.Mnu = profile.MobileNumber;
}
else
{
result.Fnm = "Unknown";
result.Lnm = "Check Profile";
result.Id = "";
result.Mnu = "";
}
if (user != null)
{
result.Eml = user.Email;
}
result.Did = DepartmentId;
result.Uid = user.UserId.ToString();
if (group != null)
{
result.Gid = group.DepartmentGroupId;
result.Gnm = group.Name;
}
result.Roles = new List <string>();
if (roles != null && roles.Count > 0)
{
foreach (var role in roles)
{
if (role != null)
{
result.Roles.Add(role.Name);
}
}
}
results.Personnel.Add(result);
}
results.Rights = new DepartmentRightsResult();
var currentUser = _usersService.GetUserByName(UserName);
if (currentUser == null)
{
throw HttpStatusCode.Unauthorized.AsException();
}
var department = _departmentsService.GetDepartmentById(DepartmentId, false);
results.Rights.Adm = department.IsUserAnAdmin(currentUser.UserId);
results.Rights.Grps = new List <GroupRight>();
var currentGroup = _departmentGroupsService.GetGroupForUser(currentUser.UserId, DepartmentId);
if (currentGroup != null)
{
var groupRight = new GroupRight();
groupRight.Gid = currentGroup.DepartmentGroupId;
groupRight.Adm = currentGroup.IsUserGroupAdmin(currentUser.UserId);
results.Rights.Grps.Add(groupRight);
}
foreach (var group in allGroups)
{
var groupInfo = new GroupInfoResult();
groupInfo.Gid = group.DepartmentGroupId;
groupInfo.Nme = group.Name;
if (group.Type.HasValue)
{
groupInfo.Typ = group.Type.Value;
}
if (group.Address != null)
{
groupInfo.Add = group.Address.FormatAddress();
}
results.Groups.Add(groupInfo);
}
foreach (var unit in units)
{
var unitResult = new UnitInfoResult();
unitResult.Uid = unit.UnitId;
unitResult.Did = DepartmentId;
unitResult.Nme = unit.Name;
unitResult.Typ = unit.Type;
if (!string.IsNullOrWhiteSpace(unit.Type))
{
var unitType = unitTypes.FirstOrDefault(x => x.Type == unit.Type);
if (unitType != null)
{
unitResult.Cid = unitType.CustomStatesId.GetValueOrDefault();
}
}
else
{
unitResult.Cid = 0;
}
if (unit.StationGroup != null)
{
unitResult.Sid = unit.StationGroup.DepartmentGroupId;
unitResult.Snm = unit.StationGroup.Name;
}
results.Units.Add(unitResult);
}
foreach (var role in allRoles)
{
var roleResult = new RoleInfoResult();
roleResult.Rid = role.PersonnelRoleId;
roleResult.Nme = role.Name;
results.Roles.Add(roleResult);
}
var customStates = _customStateService.GetAllActiveCustomStatesForDepartment(DepartmentId);
foreach (var customState in customStates)
{
if (customState != null)
{
if (customState.IsDeleted || customState.Details == null)
{
continue;
}
foreach (var stateDetail in customState.Details)
{
if (stateDetail == null || stateDetail.IsDeleted)
{
continue;
}
var customStateResult = new CustomStatusesResult();
customStateResult.Id = stateDetail.CustomStateDetailId;
customStateResult.Type = customState.Type;
customStateResult.StateId = stateDetail.CustomStateId;
customStateResult.Text = stateDetail.ButtonText;
customStateResult.BColor = stateDetail.ButtonColor;
customStateResult.Color = stateDetail.TextColor;
customStateResult.Gps = stateDetail.GpsRequired;
customStateResult.Note = stateDetail.NoteType;
customStateResult.Detail = stateDetail.DetailType;
if (customState.IsDeleted)
{
customStateResult.IsDeleted = true;
}
else
{
customStateResult.IsDeleted = stateDetail.IsDeleted;
}
results.Statuses.Add(customStateResult);
}
}
}
foreach (var priority in callPriorites)
{
var priorityResult = new CallPriorityResult();
priorityResult.Id = priority.DepartmentCallPriorityId;
priorityResult.DepartmentId = priority.DepartmentId;
priorityResult.Name = priority.Name;
priorityResult.Color = priority.Color;
priorityResult.Sort = priority.Sort;
priorityResult.IsDeleted = priority.IsDeleted;
priorityResult.IsDefault = priority.IsDefault;
results.Priorities.Add(priorityResult);
}
var members = _departmentsService.GetAllDepartmentsForUser(UserId);
foreach (var member in members)
{
if (member.IsDeleted)
{
continue;
}
if (member.IsDisabled.GetValueOrDefault())
{
continue;
}
var depRest = new JoinedDepartmentResult();
depRest.Did = member.DepartmentId;
depRest.Nme = member.Department.Name;
results.Departments.Add(depRest);
}
return(results);
}
public IActionResult New(NewTrainingModel model, IFormCollection form, ICollection <IFormFile> attachments)
{
model.Training.CreatedByUserId = UserId;
if (attachments != null)
{
model.Training.Attachments = new Collection <TrainingAttachment>();
foreach (var file in attachments)
{
if (file != null && file.Length > 0)
{
var extenion = file.FileName.Substring(file.FileName.IndexOf(char.Parse(".")) + 1,
file.FileName.Length - file.FileName.IndexOf(char.Parse(".")) - 1);
if (!String.IsNullOrWhiteSpace(extenion))
{
extenion = extenion.ToLower();
}
if (extenion != "jpg" && extenion != "jpeg" && extenion != "png" && extenion != "gif" && extenion != "gif" &&
extenion != "pdf" && extenion != "doc" &&
extenion != "docx" && extenion != "ppt" && extenion != "pptx" && extenion != "pps" && extenion != "ppsx" &&
extenion != "odt" &&
extenion != "xls" && extenion != "xlsx" && extenion != "txt" && extenion != "mpg" && extenion != "avi" &&
extenion != "mpeg")
{
ModelState.AddModelError("fileToUpload", string.Format("File type ({0}) is not importable.", extenion));
}
if (file.Length > 30000000)
{
ModelState.AddModelError("fileToUpload", "Attachment is too large, must be smaller then 30MB.");
}
var attachment = new TrainingAttachment();
attachment.FileType = file.ContentType;
attachment.FileName = file.FileName;
var uploadedFile = new byte[file.OpenReadStream().Length];
file.OpenReadStream().Read(uploadedFile, 0, uploadedFile.Length);
attachment.Data = uploadedFile;
model.Training.Attachments.Add(attachment);
}
}
}
var roles = new List <string>();
var groups = new List <string>();
var users = new List <string>();
if (form.ContainsKey("rolesToAdd"))
{
roles.AddRange(form["rolesToAdd"].ToString().Split(char.Parse(",")));
}
if (form.ContainsKey("groupsToAdd"))
{
groups.AddRange(form["groupsToAdd"].ToString().Split(char.Parse(",")));
}
if (form.ContainsKey("usersToAdd"))
{
users.AddRange(form["usersToAdd"].ToString().Split(char.Parse(",")));
}
model.Training.Users = new List <TrainingUser>();
if (model.SendToAll)
{
var allUsers = _departmentsService.GetAllUsersForDepartment(DepartmentId);
foreach (var user in allUsers)
{
var trainingUser = new TrainingUser();
trainingUser.UserId = user.UserId;
model.Training.Users.Add(trainingUser);
}
}
else
{
foreach (var user in users)
{
var trainingUser = new TrainingUser();
trainingUser.UserId = user;
model.Training.Users.Add(trainingUser);
}
foreach (var group in groups)
{
var members = _departmentGroupsService.GetAllMembersForGroup(int.Parse(group));
foreach (var member in members)
{
var trainingUser = new TrainingUser();
trainingUser.UserId = member.UserId;
if (model.Training.Users.All(x => x.UserId != member.UserId))
{
model.Training.Users.Add(trainingUser);
}
}
}
foreach (var role in roles)
{
var roleMembers = _personnelRolesService.GetAllMembersOfRole(int.Parse(role));
foreach (var member in roleMembers)
{
var trainingUser = new TrainingUser();
trainingUser.UserId = member.UserId;
if (model.Training.Users.All(x => x.UserId != member.UserId))
{
model.Training.Users.Add(trainingUser);
}
}
}
}
if (!model.Training.Users.Any())
{
ModelState.AddModelError("", "You have not selected any personnel, roles or groups to assign this training to.");
}
if (ModelState.IsValid)
{
List <int> questions = (from object key in form.Keys where key.ToString().StartsWith("question_") select int.Parse(key.ToString().Replace("question_", ""))).ToList();
if (questions.Count > 0)
{
model.Training.Questions = new Collection <TrainingQuestion>();
}
model.Training.DepartmentId = DepartmentId;
model.Training.CreatedOn = DateTime.UtcNow;
model.Training.CreatedByUserId = UserId;
model.Training.GroupsToAdd = form["groupsToAdd"];
model.Training.RolesToAdd = form["rolesToAdd"];
model.Training.UsersToAdd = form["usersToAdd"];
model.Training.Description = System.Net.WebUtility.HtmlDecode(model.Training.Description);
model.Training.TrainingText = System.Net.WebUtility.HtmlDecode(model.Training.TrainingText);
foreach (var i in questions)
{
if (form.ContainsKey("question_" + i))
{
var questionText = form["question_" + i];
var question = new TrainingQuestion();
question.Question = questionText;
List <int> answers = (from object key in form.Keys where key.ToString().StartsWith("answerForQuestion_" + i + "_") select int.Parse(key.ToString().Replace("answerForQuestion_" + i + "_", ""))).ToList();
if (answers.Count > 0)
{
question.Answers = new Collection <TrainingQuestionAnswer>();
}
foreach (var answer in answers)
{
var trainingQuestionAnswer = new TrainingQuestionAnswer();
var answerForQuestion = form["answerForQuestion_" + i + "_" + answer];
var possibleAnswer = form["answer_" + i];
trainingQuestionAnswer.Answer = answerForQuestion;
if (!string.IsNullOrWhiteSpace(possibleAnswer))
{
if ("answerForQuestion_" + i + "_" + answer == possibleAnswer)
{
trainingQuestionAnswer.Correct = true;
}
}
question.Answers.Add(trainingQuestionAnswer);
}
model.Training.Questions.Add(question);
}
}
_trainingService.Save(model.Training);
return(RedirectToAction("Index"));
}
return(View(model));
}
public HttpResponseMessage Receive(PostmarkInboundMessage message)
{
if (message != null)
{
try
{
var mailMessage = new MimeMessage();
if (message.FromFull != null && !String.IsNullOrWhiteSpace(message.FromFull.Email) && message.FromFull.Email.Trim() == "*****@*****.**")
{
return(new HttpResponseMessage(HttpStatusCode.Created));
}
if (message.FromFull != null && !String.IsNullOrWhiteSpace(message.FromFull.Email) && !String.IsNullOrWhiteSpace(message.FromFull.Name))
{
mailMessage.From.Add(new MailboxAddress(message.FromFull.Name.Trim(), message.FromFull.Email.Trim()));
}
else
{
mailMessage.From.Add(new MailboxAddress("Inbound Email Dispatch", "*****@*****.**"));
}
if (!String.IsNullOrWhiteSpace(message.Subject))
{
mailMessage.Subject = message.Subject;
}
else
{
mailMessage.Subject = "Dispatch Email";
}
var builder = new BodyBuilder();
if (!String.IsNullOrWhiteSpace(message.HtmlBody))
{
builder.HtmlBody = HttpUtility.HtmlDecode(message.HtmlBody);
}
if (!String.IsNullOrWhiteSpace(message.TextBody))
{
builder.TextBody = message.TextBody;
}
int type = 0; // 1 = dispatch // 2 = email list // 3 = group dispatch // 4 = group message
string emailAddress = String.Empty;
string bounceEmail = String.Empty;
string name = String.Empty;
#region Trying to Find What type of email this is
foreach (var email in message.ToFull)
{
if (StringHelpers.ValidateEmail(email.Email))
{
if (email.Email.Contains($"@{Config.InboundEmailConfig.DispatchDomain}") || email.Email.Contains($"@{Config.InboundEmailConfig.DispatchTestDomain}"))
{
type = 1;
if (email.Email.Contains($"@{Config.InboundEmailConfig.DispatchDomain}"))
{
emailAddress = email.Email.Replace($"@{Config.InboundEmailConfig.DispatchDomain}", "");
}
else
{
emailAddress = email.Email.Replace($"@{Config.InboundEmailConfig.DispatchTestDomain}", "");
}
name = email.Name;
mailMessage.To.Clear();
mailMessage.To.Add(new MailboxAddress(email.Name, email.Email));
break;
}
else if (email.Email.Contains($"@{Config.InboundEmailConfig.ListsDomain}") || email.Email.Contains($"@{Config.InboundEmailConfig.ListsTestDomain}"))
{
type = 2;
if (email.Email.Contains($"@{Config.InboundEmailConfig.ListsDomain}"))
{
emailAddress = email.Email.Replace($"@{Config.InboundEmailConfig.ListsDomain}", "");
}
else
{
emailAddress = email.Email.Replace($"@{Config.InboundEmailConfig.ListsTestDomain}", "");
}
if (emailAddress.Contains("+") && emailAddress.Contains("="))
{
var tempBounceEmail = emailAddress.Substring(emailAddress.IndexOf("+") + 1);
bounceEmail = tempBounceEmail.Replace("=", "@");
emailAddress = emailAddress.Replace(tempBounceEmail, "");
emailAddress = emailAddress.Replace("+", "");
}
name = email.Name;
mailMessage.To.Clear();
mailMessage.To.Add(new MailboxAddress(email.Name, email.Email));
break;
}
else if (email.Email.Contains($"@{Config.InboundEmailConfig.GroupsDomain}") || email.Email.Contains($"@{Config.InboundEmailConfig.GroupsTestDomain}"))
{
type = 3;
if (email.Email.Contains($"@{Config.InboundEmailConfig.GroupsDomain}"))
{
emailAddress = email.Email.Replace($"@{Config.InboundEmailConfig.GroupsDomain}", "");
}
else
{
emailAddress = email.Email.Replace($"@{Config.InboundEmailConfig.GroupsTestDomain}", "");
}
name = email.Name;
mailMessage.To.Clear();
mailMessage.To.Add(new MailboxAddress(email.Name, email.Email));
break;
}
else if (email.Email.Contains($"@{Config.InboundEmailConfig.GroupMessageDomain}") || email.Email.Contains($"@{Config.InboundEmailConfig.GroupTestMessageDomain}"))
{
type = 4;
if (email.Email.Contains($"@{Config.InboundEmailConfig.GroupMessageDomain}"))
{
emailAddress = email.Email.Replace($"@{Config.InboundEmailConfig.GroupMessageDomain}", "");
}
else
{
emailAddress = email.Email.Replace($"@{Config.InboundEmailConfig.GroupTestMessageDomain}", "");
}
name = email.Name;
mailMessage.To.Clear();
mailMessage.To.Add(new MailboxAddress(email.Name, email.Email));
break;
}
}
}
// Some providers aren't putting email address in the To line, process the CC line
if (type == 0)
{
foreach (var email in message.CcFull)
{
if (StringHelpers.ValidateEmail(email.Email))
{
var proccedEmailInfo = ProcessEmailAddress(email.Email);
if (proccedEmailInfo.Item1 > 0)
{
type = proccedEmailInfo.Item1;
emailAddress = proccedEmailInfo.Item2;
mailMessage.To.Clear();
mailMessage.To.Add(new MailboxAddress(email.Name, email.Email));
}
}
}
}
// If To and CC didn't work, try the header.
if (type == 0)
{
try
{
if (message.Headers != null && message.Headers.Count > 0)
{
var header = message.Headers.FirstOrDefault(x => x.Name == "Received-SPF");
if (header != null)
{
var lastValue = header.Value.LastIndexOf(char.Parse("="));
var newEmail = header.Value.Substring(lastValue + 1, (header.Value.Length - (lastValue + 1)));
newEmail = newEmail.Trim();
if (StringHelpers.ValidateEmail(newEmail))
{
emailAddress = newEmail;
var proccedEmailInfo = ProcessEmailAddress(newEmail);
type = proccedEmailInfo.Item1;
emailAddress = proccedEmailInfo.Item2;
mailMessage.To.Clear();
mailMessage.To.Add(new MailboxAddress("Email Importer", newEmail));
}
}
}
}
catch (Exception ex)
{
Logging.LogException(ex);
}
}
#endregion Trying to Find What type of email this is
if (type == 1) // Dispatch
{
#region Dispatch Email
var departmentId = _departmentSettingsService.GetDepartmentIdForDispatchEmail(emailAddress);
if (departmentId.HasValue)
{
try
{
var emailSettings = _departmentsService.GetDepartmentEmailSettings(departmentId.Value);
List <IdentityUser> departmentUsers = _departmentsService.GetAllUsersForDepartment(departmentId.Value, true);
var callEmail = new CallEmail();
if (!String.IsNullOrWhiteSpace(message.Subject))
{
callEmail.Subject = message.Subject;
}
else
{
callEmail.Subject = "Dispatch Email";
}
if (!String.IsNullOrWhiteSpace(message.HtmlBody))
{
callEmail.Body = HttpUtility.HtmlDecode(message.HtmlBody);
}
else
{
callEmail.Body = message.TextBody;
}
callEmail.TextBody = message.TextBody;
foreach (var attachment in message.Attachments)
{
try
{
if (Convert.ToInt32(attachment.ContentLength) > 0)
{
if (attachment.Name.Contains(".mp3") || attachment.Name.Contains(".amr"))
{
byte[] filebytes = Convert.FromBase64String(attachment.Content);
callEmail.DispatchAudioFileName = attachment.Name;
callEmail.DispatchAudio = filebytes;
}
}
}
catch { }
}
if (emailSettings == null)
{
emailSettings = new DepartmentCallEmail();
emailSettings.FormatType = (int)CallEmailTypes.Generic;
emailSettings.DepartmentId = departmentId.Value;
emailSettings.Department = _departmentsService.GetDepartmentById(departmentId.Value, false);
}
else if (emailSettings.Department == null)
{
emailSettings.Department = _departmentsService.GetDepartmentById(departmentId.Value);
}
var activeCalls = _callsService.GetLatest10ActiveCallsByDepartment(emailSettings.Department.DepartmentId);
var units = _unitsService.GetUnitsForDepartment(emailSettings.Department.DepartmentId);
var priorities = _callsService.GetActiveCallPrioritesForDepartment(emailSettings.Department.DepartmentId);
int defaultPriority = (int)CallPriority.High;
if (priorities != null && priorities.Any())
{
var defaultPrio = priorities.FirstOrDefault(x => x.IsDefault && x.IsDeleted == false);
if (defaultPrio != null)
{
defaultPriority = defaultPrio.DepartmentCallPriorityId;
}
}
var call = _callsService.GenerateCallFromEmail(emailSettings.FormatType, callEmail,
emailSettings.Department.ManagingUserId,
departmentUsers, emailSettings.Department, activeCalls, units, defaultPriority);
if (call != null)
{
call.DepartmentId = departmentId.Value;
var savedCall = _callsService.SaveCall(call);
var cqi = new CallQueueItem();
cqi.Call = savedCall;
cqi.Profiles = _userProfileService.GetAllProfilesForDepartment(call.DepartmentId).Select(x => x.Value).ToList();
cqi.DepartmentTextNumber = _departmentSettingsService.GetTextToCallNumberForDepartment(cqi.Call.DepartmentId);
_queueService.EnqueueCallBroadcast(cqi);
return(new HttpResponseMessage(HttpStatusCode.Created));
}
}
catch (Exception ex)
{
Logging.LogException(ex);
return(new HttpResponseMessage(HttpStatusCode.InternalServerError));
}
}
#endregion Dispatch
}
else if (type == 2) // Email List
{
#region Distribution Email
var list = _distributionListsService.GetDistributionListByAddress(emailAddress);
if (list != null)
{
if (String.IsNullOrWhiteSpace(bounceEmail))
{
try
{
List <Model.File> files = new List <Model.File>();
try
{
if (message.Attachments != null && message.Attachments.Any())
{
foreach (var attachment in message.Attachments)
{
if (Convert.ToInt32(attachment.ContentLength) > 0)
{
Model.File file = new Model.File();
byte[] filebytes = Convert.FromBase64String(attachment.Content);
file.Data = filebytes;
file.FileName = attachment.Name;
file.DepartmentId = list.DepartmentId;
file.ContentId = attachment.ContentID;
file.FileType = attachment.ContentType;
file.Timestamp = DateTime.UtcNow;
files.Add(_fileService.SaveFile(file));
}
}
}
}
catch { }
var dlqi = new DistributionListQueueItem();
dlqi.List = list;
dlqi.Users = _departmentsService.GetAllUsersForDepartment(list.DepartmentId);
if (files != null && files.Any())
{
dlqi.FileIds = new List <int>();
dlqi.FileIds.AddRange(files.Select(x => x.FileId).ToList());
}
dlqi.Message = new InboundMessage();
dlqi.Message.Attachments = new List <InboundMessageAttachment>();
if (message.FromFull != null && !String.IsNullOrWhiteSpace(message.FromFull.Email) && !String.IsNullOrWhiteSpace(message.FromFull.Name))
{
dlqi.Message.FromEmail = message.FromFull.Email.Trim();
dlqi.Message.FromName = message.FromFull.Name.Trim();
}
dlqi.Message.Subject = message.Subject;
dlqi.Message.HtmlBody = message.HtmlBody;
dlqi.Message.TextBody = message.TextBody;
dlqi.Message.MessageID = message.MessageID;
_queueService.EnqueueDistributionListBroadcast(dlqi);
}
catch (Exception ex)
{
Logging.LogException(ex);
return(new HttpResponseMessage(HttpStatusCode.InternalServerError));
}
}
else
{
return(new HttpResponseMessage(HttpStatusCode.Created));
}
}
return(new HttpResponseMessage(HttpStatusCode.Created));
#endregion Distribution Email
}
if (type == 3) // Group Dispatch
{
#region Group Dispatch Email
var departmentGroup = _departmentGroupsService.GetGroupByDispatchEmailCode(emailAddress);
if (departmentGroup != null)
{
try
{
var emailSettings = _departmentsService.GetDepartmentEmailSettings(departmentGroup.DepartmentId);
//var departmentGroupUsers = _departmentGroupsService.GetAllMembersForGroup(departmentGroup.DepartmentGroupId);
var departmentGroupUsers = _departmentGroupsService.GetAllMembersForGroupAndChildGroups(departmentGroup);
var callEmail = new CallEmail();
callEmail.Subject = message.Subject;
if (!String.IsNullOrWhiteSpace(message.HtmlBody))
{
callEmail.Body = HttpUtility.HtmlDecode(message.HtmlBody);
}
else
{
callEmail.Body = message.TextBody;
}
foreach (var attachment in message.Attachments)
{
try
{
if (Convert.ToInt32(attachment.ContentLength) > 0)
{
if (attachment.Name.Contains(".mp3") || attachment.Name.Contains(".amr"))
{
byte[] filebytes = Convert.FromBase64String(attachment.Content);
callEmail.DispatchAudioFileName = attachment.Name;
callEmail.DispatchAudio = filebytes;
}
}
}
catch { }
}
if (emailSettings == null)
{
emailSettings = new DepartmentCallEmail();
emailSettings.FormatType = (int)CallEmailTypes.Generic;
emailSettings.DepartmentId = departmentGroup.DepartmentId;
if (departmentGroup.Department != null)
{
emailSettings.Department = departmentGroup.Department;
}
else
{
emailSettings.Department = _departmentsService.GetDepartmentById(departmentGroup.DepartmentId);
}
}
var activeCalls = _callsService.GetActiveCallsByDepartment(emailSettings.Department.DepartmentId);
var units = _unitsService.GetAllUnitsForGroup(departmentGroup.DepartmentGroupId);
var priorities = _callsService.GetActiveCallPrioritesForDepartment(emailSettings.Department.DepartmentId);
int defaultPriority = (int)CallPriority.High;
if (priorities != null && priorities.Any())
{
var defaultPrio = priorities.FirstOrDefault(x => x.IsDefault && x.IsDeleted == false);
if (defaultPrio != null)
{
defaultPriority = defaultPrio.DepartmentCallPriorityId;
}
}
var call = _callsService.GenerateCallFromEmail(emailSettings.FormatType, callEmail,
emailSettings.Department.ManagingUserId,
departmentGroupUsers.Select(x => x.User).ToList(), emailSettings.Department, activeCalls, units, defaultPriority);
if (call != null)
{
call.DepartmentId = departmentGroup.DepartmentId;
var savedCall = _callsService.SaveCall(call);
var cqi = new CallQueueItem();
cqi.Call = savedCall;
cqi.Profiles = _userProfileService.GetSelectedUserProfiles(departmentGroupUsers.Select(x => x.UserId).ToList());
cqi.DepartmentTextNumber = _departmentSettingsService.GetTextToCallNumberForDepartment(cqi.Call.DepartmentId);
_queueService.EnqueueCallBroadcast(cqi);
return(new HttpResponseMessage(HttpStatusCode.Created));
}
}
catch (Exception ex)
{
Logging.LogException(ex);
return(new HttpResponseMessage(HttpStatusCode.InternalServerError));
}
}
#endregion Group Dispatch Email
}
if (type == 4) // Group Message
{
#region Group Message
var departmentGroup = _departmentGroupsService.GetGroupByMessageEmailCode(emailAddress);
if (departmentGroup != null)
{
try
{
//var departmentGroupUsers = _departmentGroupsService.GetAllMembersForGroup(departmentGroup.DepartmentGroupId);
var departmentGroupUsers = _departmentGroupsService.GetAllMembersForGroupAndChildGroups(departmentGroup);
var newMessage = new Message();
newMessage.SentOn = DateTime.UtcNow;
newMessage.SendingUserId = departmentGroup.Department.ManagingUserId;
newMessage.IsBroadcast = true;
newMessage.Subject = message.Subject;
newMessage.SystemGenerated = true;
if (!String.IsNullOrWhiteSpace(message.HtmlBody))
{
newMessage.Body = HttpUtility.HtmlDecode(message.HtmlBody);
}
else
{
newMessage.Body = message.TextBody;
}
foreach (var member in departmentGroupUsers)
{
if (newMessage.GetRecipients().All(x => x != member.UserId))
{
newMessage.AddRecipient(member.UserId);
}
}
var savedMessage = _messageService.SaveMessage(newMessage);
_messageService.SendMessage(savedMessage, "", departmentGroup.DepartmentId, false);
return(new HttpResponseMessage(HttpStatusCode.Created));
}
catch (Exception ex)
{
Logging.LogException(ex);
return(new HttpResponseMessage(HttpStatusCode.InternalServerError));
}
}
#endregion Group Message
}
return(new HttpResponseMessage(HttpStatusCode.InternalServerError));
}
catch (Exception ex)
{
Framework.Logging.LogException(ex);
throw new HttpResponseException(new HttpResponseMessage(HttpStatusCode.InternalServerError)
{
Content = new StringContent(ex.ToString())
});
}
}
else
{
// If our message was null, we throw an exception
throw new HttpResponseException(new HttpResponseMessage(HttpStatusCode.InternalServerError)
{
Content = new StringContent("Error parsing Inbound Message, message is null.")
});
}
}
public Tuple <bool, string> Process(CallEmailQueueItem item)
{
bool success = true;
string result = "";
_callEmailProvider = Bootstrapper.GetKernel().Resolve <ICallEmailProvider>();
if (!String.IsNullOrWhiteSpace(item?.EmailSettings?.Hostname))
{
CallEmailsResult emailResult = _callEmailProvider.GetAllCallEmailsFromServer(item.EmailSettings);
if (emailResult?.Emails != null && emailResult.Emails.Count > 0)
{
var calls = new List <Call>();
_callsService = Bootstrapper.GetKernel().Resolve <ICallsService>();
_queueService = Bootstrapper.GetKernel().Resolve <IQueueService>();
_departmentsService = Bootstrapper.GetKernel().Resolve <IDepartmentsService>();
_userProfileService = Bootstrapper.GetKernel().Resolve <IUserProfileService>();
_departmentSettingsService = Bootstrapper.GetKernel().Resolve <IDepartmentSettingsService>();
_unitsService = Bootstrapper.GetKernel().Resolve <IUnitsService>();
// Ran into an issue where the department users didn't come back. We can't put the email back in the POP
// email box so just added some simple retry logic here.
List <IdentityUser> departmentUsers = _departmentsService.GetAllUsersForDepartment(item.EmailSettings.DepartmentId, true);
var profiles = _userProfileService.GetAllProfilesForDepartment(item.EmailSettings.DepartmentId);
int retry = 0;
while (retry < 3 && departmentUsers == null)
{
Thread.Sleep(150);
departmentUsers = _departmentsService.GetAllUsersForDepartment(item.EmailSettings.DepartmentId, true);
retry++;
}
foreach (var email in emailResult.Emails)
{
var activeCalls = _callsService.GetActiveCallsByDepartment(item.EmailSettings.Department.DepartmentId);
var units = _unitsService.GetUnitsForDepartment(item.EmailSettings.Department.DepartmentId);
var priorities = _callsService.GetActiveCallPrioritesForDepartment(item.EmailSettings.Department.DepartmentId);
int defaultPriority = (int)CallPriority.High;
if (priorities != null && priorities.Any())
{
var defaultPrio = priorities.FirstOrDefault(x => x.IsDefault && x.IsDeleted == false);
if (defaultPrio != null)
{
defaultPriority = defaultPrio.DepartmentCallPriorityId;
}
}
var call = _callsService.GenerateCallFromEmail(item.EmailSettings.FormatType, email,
item.EmailSettings.Department.ManagingUserId, departmentUsers, item.EmailSettings.Department, activeCalls, units, defaultPriority);
if (call != null)
{
call.DepartmentId = item.EmailSettings.DepartmentId;
if (!calls.Any(x => x.Name == call.Name && x.NatureOfCall == call.NatureOfCall))
{
calls.Add(call);
}
}
}
if (calls.Any())
{
var departmentTextNumber = _departmentSettingsService.GetTextToCallNumberForDepartment(item.EmailSettings.DepartmentId);
foreach (var call in calls)
{
try
{
// Adding this in here to try and fix the error below with ObjectContext issues.
var newCall = CreateNewCallFromCall(call);
if (newCall.Dispatches != null && newCall.Dispatches.Any())
{
// We've been having this error here:
// The relationship between the two objects cannot be defined because they are attached to different ObjectContext objects.
// So I'm wrapping this in a try catch to prevent all calls form being dropped.
var savedCall = _callsService.SaveCall(newCall);
var cqi = new CallQueueItem();
cqi.Call = savedCall;
cqi.Profiles = profiles.Values.ToList();
cqi.DepartmentTextNumber = departmentTextNumber;
_queueService.EnqueueCallBroadcast(cqi);
}
}
catch (Exception ex)
{
result = ex.ToString();
Logging.LogException(ex);
}
}
}
_departmentsService.SaveDepartmentEmailSettings(emailResult.EmailSettings);
_callsService = null;
_queueService = null;
_departmentsService = null;
_callEmailProvider = null;
_userProfileService = null;
_departmentSettingsService = null;
}
}
return(new Tuple <bool, string>(success, result));
}
public List <PersonnelStatusResult> GetPersonnelStatusesForLink(int linkId)
{
var link = _departmentLinksService.GetLinkById(linkId);
if (link.DepartmentId != DepartmentId && link.LinkedDepartmentId != DepartmentId)
{
return(new List <PersonnelStatusResult>());
}
var results = new List <PersonnelStatusResult>();
var actionLogs = _actionLogsService.GetActionLogsForDepartment(link.DepartmentId);
var userStates = _userStateService.GetLatestStatesForDepartment(link.DepartmentId);
var users = _departmentsService.GetAllUsersForDepartment(link.DepartmentId);
Department department = _departmentsService.GetDepartmentById(link.DepartmentId, false);
foreach (var u in users)
{
var log = (from l in actionLogs
where l.UserId == u.UserId
select l).FirstOrDefault();
var state = (from l in userStates
where l.UserId == u.UserId
select l).FirstOrDefault();
var s = new PersonnelStatusResult();
s.Uid = u.UserId.ToString();
if (log != null)
{
s.Atp = log.ActionTypeId;
s.Atm = log.Timestamp.TimeConverter(department);
if (log.DestinationId.HasValue)
{
if (log.ActionTypeId == (int)ActionTypes.RespondingToScene)
{
s.Did = log.DestinationId.Value.ToString();
}
else if (log.ActionTypeId == (int)ActionTypes.RespondingToStation)
{
s.Did = log.DestinationId.Value.ToString();
}
else if (log.ActionTypeId == (int)ActionTypes.AvailableStation)
{
s.Did = log.DestinationId.Value.ToString();
}
}
}
else
{
s.Atp = (int)ActionTypes.StandingBy;
s.Atm = DateTime.UtcNow.TimeConverter(department);
}
if (state != null)
{
s.Ste = state.State;
s.Stm = state.Timestamp.TimeConverter(department);
}
else
{
s.Ste = (int)UserStateTypes.Available;
s.Stm = DateTime.UtcNow.TimeConverter(department);
}
results.Add(s);
}
return(results);
}
public List <PersonnelViewModel> GetPersonnelStatuses()
{
var department = _departmentsService.GetDepartmentById(DepartmentId, false);
var stations = _departmentGroupsService.GetAllStationGroupsForDepartment(DepartmentId);
var calls = _callsService.GetActiveCallsByDepartment(DepartmentId);
var allUsers = _departmentsService.GetAllUsersForDepartment(DepartmentId);
var hideUnavailable = _departmentSettingsService.GetBigBoardHideUnavailableDepartment(DepartmentId);
var lastUserActionlogs = _actionLogsService.GetActionLogsForDepartment(DepartmentId);
//var departmentGroups = _departmentGroupsService.GetAllGroupsForDepartment(DepartmentId);
var lastUserStates = _userStateService.GetLatestStatesForDepartment(DepartmentId);
var personnelNames = _departmentsService.GetAllPersonnelNamesForDepartment(DepartmentId);
var names = new Dictionary <string, string>();
var userStates = new List <UserState>();
foreach (var u in allUsers)
{
var state = lastUserStates.FirstOrDefault(x => x.UserId == u.UserId);
if (state != null)
{
userStates.Add(state);
}
else
{
userStates.Add(_userStateService.GetLastUserStateByUserId(u.UserId));
}
var name = personnelNames.FirstOrDefault(x => x.UserId == u.UserId);
if (name != null)
{
names.Add(u.UserId, name.Name);
}
}
var personnelViewModels = new List <PersonnelViewModel>();
var sortedUngroupedUsers = from u in allUsers
// let mu = Membership.GetUser(u.UserId)
let userGroup = _departmentGroupsService.GetGroupForUser(u.UserId, DepartmentId)
let groupName = userGroup == null ? "" : userGroup.Name
let roles = _personnelRolesService.GetRolesForUser(u.UserId, DepartmentId)
//let name = (ProfileBase.Create(mu.UserName, true)).GetPropertyValue("Name").ToString()
let name = names[u.UserId]
let weight = lastUserActionlogs.Where(x => x.UserId == u.UserId).FirstOrDefault().GetWeightForAction()
orderby groupName, weight, name ascending
select new
{
Name = name,
User = u,
Group = userGroup,
Roles = roles
};
foreach (var u in sortedUngroupedUsers)
{
//var mu = Membership.GetUser(u.User.UserId);
var al = lastUserActionlogs.Where(x => x.UserId == u.User.UserId).FirstOrDefault();
var us = userStates.Where(x => x.UserId == u.User.UserId).FirstOrDefault();
// if setting is such, ignore unavailable users.
if (hideUnavailable.HasValue && hideUnavailable.Value && us.State != (int)UserStateTypes.Unavailable)
{
continue;
}
string callNumber = "";
if (al != null && al.ActionTypeId == (int)ActionTypes.RespondingToScene ||
(al != null && al.DestinationType.HasValue && al.DestinationType.Value == 2))
{
if (al.DestinationId.HasValue)
{
var call = calls.FirstOrDefault(x => x.CallId == al.DestinationId.Value);
if (call != null)
{
callNumber = call.Number;
}
}
}
var respondingToDepartment =
stations.Where(s => al != null && s.DepartmentGroupId == al.DestinationId).FirstOrDefault();
var personnelViewModel = PersonnelViewModel.Create(u.Name, al, us, department, respondingToDepartment, u.Group,
u.Roles, callNumber);
personnelViewModels.Add(personnelViewModel);
}
return(personnelViewModels);
}
public NewCallPayloadResult GetNewCallData()
{
var results = new NewCallPayloadResult();
results.Personnel = new List <PersonnelInfoResult>();
results.Groups = new List <GroupInfoResult>();
results.Units = new List <UnitInfoResult>();
results.Roles = new List <RoleInfoResult>();
results.Statuses = new List <CustomStatusesResult>();
results.UnitStatuses = new List <UnitStatusCoreResult>();
results.UnitRoles = new List <UnitRoleResult>();
results.Priorities = new List <CallPriorityResult>();
results.CallTypes = new List <CallTypeResult>();
var department = _departmentsService.GetDepartmentById(DepartmentId, false);
var users = _departmentsService.GetAllUsersForDepartment(DepartmentId);
var groups = _departmentGroupsService.GetAllDepartmentGroupsForDepartment(DepartmentId);
var rolesForUsersInDepartment = _personnelRolesService.GetAllRolesForUsersInDepartment(DepartmentId);
var allRoles = _personnelRolesService.GetRolesForDepartment(DepartmentId);
var allProfiles = _userProfileService.GetAllProfilesForDepartment(DepartmentId);
var allGroups = _departmentGroupsService.GetAllGroupsForDepartment(DepartmentId);
var units = _unitsService.GetUnitsForDepartment(DepartmentId);
var unitTypes = _unitsService.GetUnitTypesForDepartment(DepartmentId);
var callPriorites = _callsService.GetCallPrioritesForDepartment(DepartmentId);
var callTypes = _callsService.GetCallTypesForDepartment(DepartmentId);
foreach (var user in users)
{
//var profile = _userProfileService.GetProfileByUserId(user.UserId);
//var group = _departmentGroupsService.GetGroupForUser(user.UserId);
UserProfile profile = null;
if (allProfiles.ContainsKey(user.UserId))
{
profile = allProfiles[user.UserId];
}
DepartmentGroup group = null;
if (groups.ContainsKey(user.UserId))
{
group = groups[user.UserId];
}
//var roles = _personnelRolesService.GetRolesForUser(user.UserId);
List <PersonnelRole> roles = null;
if (rolesForUsersInDepartment.ContainsKey(user.UserId))
{
roles = rolesForUsersInDepartment[user.UserId];
}
var result = new PersonnelInfoResult();
if (profile != null)
{
result.Fnm = profile.FirstName;
result.Lnm = profile.LastName;
result.Id = profile.IdentificationNumber;
result.Mnu = profile.MobileNumber;
}
else
{
result.Fnm = "Unknown";
result.Lnm = "Check Profile";
result.Id = "";
result.Mnu = "";
}
result.Eml = user.Email;
result.Did = DepartmentId;
result.Uid = user.UserId.ToString();
if (group != null)
{
result.Gid = group.DepartmentGroupId;
result.Gnm = group.Name;
}
result.Roles = new List <string>();
if (roles != null && roles.Count > 0)
{
foreach (var role in roles)
{
if (role != null)
{
result.Roles.Add(role.Name);
}
}
}
results.Personnel.Add(result);
}
foreach (var group in allGroups)
{
var groupInfo = new GroupInfoResult();
groupInfo.Gid = group.DepartmentGroupId;
groupInfo.Nme = group.Name;
if (group.Type.HasValue)
{
groupInfo.Typ = group.Type.Value;
}
if (group.Address != null)
{
groupInfo.Add = group.Address.FormatAddress();
}
results.Groups.Add(groupInfo);
}
foreach (var unit in units)
{
var unitResult = new UnitInfoResult();
unitResult.Uid = unit.UnitId;
unitResult.Did = DepartmentId;
unitResult.Nme = unit.Name;
unitResult.Typ = unit.Type;
if (!string.IsNullOrWhiteSpace(unit.Type))
{
var unitType = unitTypes.FirstOrDefault(x => x.Type == unit.Type);
if (unitType != null)
{
unitResult.Cid = unitType.CustomStatesId.GetValueOrDefault();
}
}
else
{
unitResult.Cid = 0;
}
if (unit.StationGroup != null)
{
unitResult.Sid = unit.StationGroup.DepartmentGroupId;
unitResult.Snm = unit.StationGroup.Name;
}
results.Units.Add(unitResult);
// Add unit roles for this unit
var roles = _unitsService.GetRolesForUnit(unit.UnitId);
foreach (var role in roles)
{
var roleResult = new UnitRoleResult();
roleResult.Name = role.Name;
roleResult.UnitId = role.UnitId;
roleResult.UnitRoleId = role.UnitRoleId;
results.UnitRoles.Add(roleResult);
}
}
var unitStatuses = _unitsService.GetAllLatestStatusForUnitsByDepartmentId(DepartmentId);
foreach (var us in unitStatuses)
{
var unitStatus = new UnitStatusCoreResult();
unitStatus.UnitId = us.UnitId;
unitStatus.StateType = (UnitStateTypes)us.State;
unitStatus.StateTypeId = us.State;
unitStatus.Type = us.Unit.Type;
unitStatus.Timestamp = us.Timestamp.TimeConverter(department);
unitStatus.Name = us.Unit.Name;
unitStatus.Note = us.Note;
if (us.DestinationId.HasValue)
{
unitStatus.DestinationId = us.DestinationId.Value;
}
if (us.LocalTimestamp.HasValue)
{
unitStatus.LocalTimestamp = us.LocalTimestamp.Value;
}
if (us.Latitude.HasValue)
{
unitStatus.Latitude = us.Latitude.Value;
}
if (us.Longitude.HasValue)
{
unitStatus.Longitude = us.Longitude.Value;
}
results.UnitStatuses.Add(unitStatus);
}
foreach (var role in allRoles)
{
var roleResult = new RoleInfoResult();
roleResult.Rid = role.PersonnelRoleId;
roleResult.Nme = role.Name;
results.Roles.Add(roleResult);
}
var customStates = _customStateService.GetAllActiveCustomStatesForDepartment(DepartmentId);
foreach (var customState in customStates)
{
if (customState.IsDeleted)
{
continue;
}
foreach (var stateDetail in customState.GetActiveDetails())
{
if (stateDetail.IsDeleted)
{
continue;
}
var customStateResult = new CustomStatusesResult();
customStateResult.Id = stateDetail.CustomStateDetailId;
customStateResult.Type = customState.Type;
customStateResult.StateId = stateDetail.CustomStateId;
customStateResult.Text = stateDetail.ButtonText;
customStateResult.BColor = stateDetail.ButtonColor;
customStateResult.Color = stateDetail.TextColor;
customStateResult.Gps = stateDetail.GpsRequired;
customStateResult.Note = stateDetail.NoteType;
customStateResult.Detail = stateDetail.DetailType;
results.Statuses.Add(customStateResult);
}
}
foreach (var priority in callPriorites)
{
var priorityResult = new CallPriorityResult();
priorityResult.Id = priority.DepartmentCallPriorityId;
priorityResult.DepartmentId = priority.DepartmentId;
priorityResult.Name = priority.Name;
priorityResult.Color = priority.Color;
priorityResult.Sort = priority.Sort;
priorityResult.IsDeleted = priority.IsDeleted;
priorityResult.IsDefault = priority.IsDefault;
results.Priorities.Add(priorityResult);
}
if (callTypes != null && callTypes.Any())
{
foreach (var callType in callTypes)
{
var type = new CallTypeResult();
type.Id = callType.CallTypeId;
type.Name = callType.Type;
results.CallTypes.Add(type);
}
}
return(results);
}
//[AcceptVerbs("POST")]
public HttpResponseMessage Process() //([FromBody]TextMessage textMessage2)
{
var queryValues = Request.RequestUri.ParseQueryString();
var textMessage = new TextMessage();
textMessage.Type = queryValues["type"];
textMessage.To = queryValues["to"];
textMessage.Msisdn = queryValues["msisdn"];
textMessage.NetworkCode = queryValues["network-code"];
textMessage.MessageId = queryValues["messageId"];
textMessage.Timestamp = queryValues["message-timestamp"];
textMessage.Concat = queryValues["concat"];
textMessage.ConcatRef = queryValues["concat-ref"];
textMessage.ConcatTotal = queryValues["concat-total"];
textMessage.ConcatPart = queryValues["concat-part"];
textMessage.Data = queryValues["data"];
textMessage.Udh = queryValues["udh"];
textMessage.Text = queryValues["text"];
var messageEvent = new InboundMessageEvent();
messageEvent.MessageType = (int)InboundMessageTypes.TextMessage;
messageEvent.RecievedOn = DateTime.UtcNow;
messageEvent.Type = typeof(InboundMessageEvent).FullName;
messageEvent.Data = JsonConvert.SerializeObject(textMessage);
messageEvent.Processed = false;
messageEvent.CustomerId = "";
try
{
var departmentId = _departmentSettingsService.GetDepartmentIdByTextToCallNumber(textMessage.To);
if (departmentId.HasValue)
{
var department = _departmentsService.GetDepartmentById(departmentId.Value);
var textToCallEnabled = _departmentSettingsService.GetDepartmentIsTextCallImportEnabled(departmentId.Value);
var textCommandEnabled = _departmentSettingsService.GetDepartmentIsTextCommandEnabled(departmentId.Value);
var dispatchNumbers = _departmentSettingsService.GetTextToCallSourceNumbersForDepartment(departmentId.Value);
var authroized = _limitsService.CanDepartmentProvisionNumber(departmentId.Value);
messageEvent.CustomerId = departmentId.Value.ToString();
if (authroized)
{
bool isDispatchSource = false;
if (!String.IsNullOrWhiteSpace(dispatchNumbers))
{
isDispatchSource = _numbersService.DoesNumberMatchAnyPattern(dispatchNumbers.Split(Char.Parse(",")).ToList(), textMessage.Msisdn);
}
// If we don't have dispatchNumbers and Text Command isn't
// enabled it's a dispatch text
if (!isDispatchSource && !textCommandEnabled)
{
isDispatchSource = true;
}
if (isDispatchSource && textToCallEnabled)
{
var c = new Call();
c.Notes = textMessage.Text;
c.NatureOfCall = textMessage.Text;
c.LoggedOn = DateTime.UtcNow;
c.Name = string.Format("TTC {0}", c.LoggedOn.TimeConverter(department).ToString("g"));
c.Priority = (int)CallPriority.High;
c.ReportingUserId = department.ManagingUserId;
c.Dispatches = new Collection <CallDispatch>();
c.CallSource = (int)CallSources.EmailImport;
c.SourceIdentifier = textMessage.MessageId;
c.DepartmentId = departmentId.Value;
var users = _departmentsService.GetAllUsersForDepartment(departmentId.Value, true);
foreach (var u in users)
{
var cd = new CallDispatch();
cd.UserId = u.UserId;
c.Dispatches.Add(cd);
}
var savedCall = _callsService.SaveCall(c);
var cqi = new CallQueueItem();
cqi.Call = savedCall;
cqi.Profiles = _userProfileService.GetSelectedUserProfiles(users.Select(x => x.UserId).ToList());
cqi.DepartmentTextNumber = _departmentSettingsService.GetTextToCallNumberForDepartment(cqi.Call.DepartmentId);
_queueService.EnqueueCallBroadcast(cqi);
messageEvent.Processed = true;
}
if (!isDispatchSource && textCommandEnabled)
{
var profile = _userProfileService.FindProfileByMobileNumber(textMessage.Msisdn);
if (profile != null)
{
var payload = _textCommandService.DetermineType(textMessage.Text);
switch (payload.Type)
{
case TextCommandTypes.None:
break;
case TextCommandTypes.Help:
messageEvent.Processed = true;
var help = new StringBuilder();
help.Append("Resgrid Text Commands" + Environment.NewLine);
help.Append("---------------------" + Environment.NewLine);
help.Append("These are the commands you can text to alter your status and staffing. Text help for help." + Environment.NewLine);
help.Append("Status Commands" + Environment.NewLine);
help.Append("---------------------" + Environment.NewLine);
help.Append("responding or 1: Responding" + Environment.NewLine);
help.Append("notresponding or 2: Not Responding" + Environment.NewLine);
help.Append("onscene or 3: On Scene" + Environment.NewLine);
help.Append("available or 4: Available" + Environment.NewLine);
help.Append("Staffing Commands" + Environment.NewLine);
help.Append("---------------------" + Environment.NewLine);
help.Append("normal or s1: Available Staffing" + Environment.NewLine);
help.Append("delayed or s2: Delayed Staffing" + Environment.NewLine);
help.Append("unavailable or s3: Unavailable Staffing" + Environment.NewLine);
help.Append("committed or s4: Committed Staffing" + Environment.NewLine);
help.Append("onshift or s4: On Shift Staffing" + Environment.NewLine);
_communicationService.SendTextMessage(profile.UserId, "Resgrid TCI Help", help.ToString(), department.DepartmentId, textMessage.To, profile);
break;
case TextCommandTypes.Action:
messageEvent.Processed = true;
_actionLogsService.SetUserAction(profile.UserId, department.DepartmentId, (int)payload.GetActionType());
_communicationService.SendTextMessage(profile.UserId, "Resgrid TCI Status", string.Format("Resgrid received your text command. Status changed to: {0}", payload.GetActionType()), department.DepartmentId, textMessage.To, profile);
break;
case TextCommandTypes.Staffing:
messageEvent.Processed = true;
_userStateService.CreateUserState(profile.UserId, department.DepartmentId, (int)payload.GetStaffingType());
_communicationService.SendTextMessage(profile.UserId, "Resgrid TCI Staffing", string.Format("Resgrid received your text command. Staffing level changed to: {0}", payload.GetStaffingType()), department.DepartmentId, textMessage.To, profile);
break;
}
}
}
}
}
}
catch (Exception ex)
{
Framework.Logging.LogException(ex);
}
finally
{
_numbersService.SaveInboundMessageEvent(messageEvent);
}
return(Request.CreateResponse(HttpStatusCode.OK));
}
