Example #1
0
 public static void TransferIncident(Int32 user_id, Int32 incident_id, Int32 status_id, Int32 from_agent_id, Int32 to_agent_id)
 {
     BllIncidentHelper.TransferIncident(user_id, incident_id, status_id, from_agent_id, to_agent_id);
 }
Example #2
0
 public static void SetIncidentConnectCount(Int32 incident_id)
 {
     BllIncidentHelper.SetIncidentConnectCount(incident_id);
 }
Example #3
0
 public static void SetIncidentReservation(Int32 incident_id, Int32 reserved_agent_id)
 {
     BllIncidentHelper.SetIncidentReservation(incident_id, reserved_agent_id);
 }
Example #4
0
 public static void SetIncidentSubject(Int32 incident_id, Int32 status_id, string subject)
 {
     BllIncidentHelper.SetIncidentSubject(incident_id, status_id, subject);
 }
Example #5
0
 public static void SetIncidentStatus(Int32 incident_id, Int32 status_id)
 {
     BllIncidentHelper.SetIncidentStatus(incident_id, status_id);
 }
Example #6
0
 public static Int32 GetIncidentStatus(Int32 incident_id)
 {
     return(BllIncidentHelper.GetIncidentStatus(incident_id));
 }