///<summary>Sets the phone to the default queue for the employee passed in in regards to the phoneempdefault table.
///Will correctly put the phone into the Triage ring group if the PhoneEmpDefault has been flagged as IsTriageOperator
///This method does nothing if there is no corresponding phoneempdefault row for the employee passed in.</summary>
public static void SetToDefaultQueue(PhoneEmpDefault phoneEmpDefault)
{
//No need to check RemotingRole; no call to db.
if (phoneEmpDefault == null)
{
return;
}
//If the employee was set to triage, do not set them to their default queue, instead set them to the triage queue.
AsteriskQueues defaultQueue = (phoneEmpDefault.IsTriageOperator ? AsteriskQueues.Triage : phoneEmpDefault.RingGroups);
PhoneAsterisks.SetQueueForExtension(phoneEmpDefault.PhoneExt, defaultQueue);
}
public static void SetQueueForExtension(int extension, AsteriskQueues asteriskQueue)
{
if (RemotingClient.RemotingRole == RemotingRole.ClientWeb)
{
Meth.GetVoid(MethodBase.GetCurrentMethod(), extension, asteriskQueue);
return;
}
//Update the phone table so that the PhoneTrackingServer knows what queue to put this extension into.
string command = "UPDATE phone SET RingGroups=" + POut.Int((int)asteriskQueue) + " "
+ "WHERE Extension=" + POut.Int(extension);
Db.NonQ(command);
//Create a custom signalod so that the queue system (new way of doing ring groups) knows how to handle this extension.
Signalods.SetInvalid(InvalidType.PhoneAsteriskReload, KeyType.PhoneExtension, (long)extension);
}
