public async Task EnterContactName(IDialogContext context, IAwaitable <object> result)
{
var activity = await result as Activity;
string contactname = activity.Text;
try
{
using (HttpClient httpClient = new HttpClient())
{
LuisResponse Data = new LuisResponse();
var responseInString = await httpClient.GetStringAsync(@"https://westus.api.cognitive.microsoft.com/luis/v2.0/apps/daac86e9-b94a-4897-9f5e-3dea98dc3cde?staging=true&verbose=true&timezoneOffset=-360&subscription-key=60c884e98ad84389b452b71ed84894b4&q="
+ System.Uri.EscapeDataString(contactname));
Data = JsonConvert.DeserializeObject <LuisResponse>(responseInString);
var intent = Data.topScoringIntent.intent;
string IntentName = intent;
var score = Data.topScoringIntent.score;
if (IntentName == "VisitorNameIntent" && score > 0.8)
{
contactname = Data.entities[0].entity.ToString();
RootDialog.UserResponse = contactname;
VisitorData.ContactName = contactname.ToString();
RootDialog.BotResponse = SQLManager.GetVisitorBadgeQuestions(8);
await context.PostAsync(RootDialog.BotResponse);
SQLManager.GetConversationData(UserData.UserID, RootDialog.UserResponse, RootDialog.BotResponse);
this.GetStartDate(context, result);
}
else
{
await context.PostAsync("please enter the valid contact name");
context.Wait(EnterDepartment);
}
}
}
catch (Exception e)
{
SQLManager.StoreExceptionData(e.GetType().ToString(), e.Message, e.StackTrace, e.Data.ToString());
//throw e;
}
}
public async Task EnterEmail(IDialogContext context, IAwaitable <object> result)
{
var message = await result as Activity;
string UserID = message.Text;
using (HttpClient httpClient = new HttpClient())
{
LuisResponse Data = new LuisResponse();
try
{
var responseInString = await httpClient.GetStringAsync(@"https://westus.api.cognitive.microsoft.com/luis/v2.0/apps/daac86e9-b94a-4897-9f5e-3dea98dc3cde?staging=true&verbose=true&timezoneOffset=-360&subscription-key=60c884e98ad84389b452b71ed84894b4&q="
+ System.Uri.EscapeDataString(UserID));
Data = JsonConvert.DeserializeObject <LuisResponse>(responseInString);
//choice = null;
var intent = Data.topScoringIntent.intent;
string IntentName = intent;
var score = Data.topScoringIntent.score;
Data.entities.OrderBy(o => o.startIndex);
//string UserName;
if (IntentName == "UserInfo" && score > 0.8)
{
UserData.UserID = Data.entities[0].entity.ToString();
UserData.UserName = SQLManager.GetName(UserData.UserID);
if (UserData.UserName.Equals(""))
{
await context.PostAsync("Enter a valid email");
}
else
{
await context.PostAsync($"hi {UserData.UserName},How can I help you?");
context.Wait(StaticQuestion);
}
}
else
{
await context.PostAsync("UserName not found");
}
}
catch (Exception e)
{
SQLManager.StoreExceptionData(e.GetType().ToString(), e.Message, e.StackTrace, e.Data.ToString());
//await context.PostAsync("Name Exception");
}
}
}
public async Task MessageReceivedAsync(IDialogContext context, IAwaitable <object> result)
{
var message = await result as Activity;
string issue = message.Text;
RootDialog.UserResponse = issue;
using (HttpClient httpClient = new HttpClient())
{
LuisResponse Data = new LuisResponse();
try
{
var responseInString = await httpClient.GetStringAsync(@"https://westus.api.cognitive.microsoft.com/luis/v2.0/apps/daac86e9-b94a-4897-9f5e-3dea98dc3cde?staging=true&verbose=true&timezoneOffset=-360&subscription-key=60c884e98ad84389b452b71ed84894b4&q="
+ System.Uri.EscapeDataString(issue));
Data = JsonConvert.DeserializeObject <LuisResponse>(responseInString);
//choice = null;
var intent = Data.topScoringIntent.intent;
string IntentName = intent;
var score = Data.topScoringIntent.score;
Data.entities.OrderBy(o => o.startIndex);
//string UserName;
if (IntentName == "RaiseITTicket" && score > 0.8)
{
await IssueCategory(context, result);
}
else
{
await context.PostAsync("invalid question which is not related");
}
}
catch (Exception e)
{
throw e;
}
}
}
private async Task StaticQuestion(IDialogContext context, IAwaitable <object> result)
{
var option = await result as Activity;
string choice = option.Text;
string Response;
UserResponse = choice;
using (HttpClient httpClient = new HttpClient())
{
LuisResponse Data = new LuisResponse();
try
{
var responseInString = await httpClient.GetStringAsync(@"https://westus.api.cognitive.microsoft.com/luis/v2.0/apps/daac86e9-b94a-4897-9f5e-3dea98dc3cde?staging=true&verbose=true&timezoneOffset=-360&subscription-key=60c884e98ad84389b452b71ed84894b4&q="
+ System.Uri.EscapeDataString(choice));
Data = JsonConvert.DeserializeObject <LuisResponse>(responseInString);
choice = null;
var intent = Data.topScoringIntent.intent;
string IntentName = intent;
var score = Data.topScoringIntent.score;
Data.entities.OrderBy(o => o.startIndex);
if (score > 0.8)
{
switch (IntentName)
{
case "FAQHrtAtkDefine":
Response = SQLManager.GetResponse(IntentName);
await context.PostAsync($"{Response}");
break;
case "FAQHrtAtkSymptoms":
Response = SQLManager.GetResponse(IntentName);
await context.PostAsync($"{Response}");
break;
case "FAQHrtAtkMeasures":
Response = SQLManager.GetResponse(IntentName);
await context.PostAsync($"{Response}");
break;
case "FAQHrtAtkCardiacArrest":
Response = SQLManager.GetResponse(IntentName);
await context.PostAsync($"{Response}");
break;
case "FAQHrtAtkPrecaution":
Response = SQLManager.GetResponse(IntentName);
await context.PostAsync($"{Response}");
break;
case "FinanceGlobalCorporateCardApply":
Response = SQLManager.GetResponse(IntentName);
await context.PostAsync($"{Response}");
break;
case "FinanceOut-of-PocketExpensesClaim":
Response = SQLManager.GetResponse(IntentName);
await context.PostAsync($"{Response}");
break;
case "EnterpriseCodeofConductFind":
Response = SQLManager.GetResponse(IntentName);
await context.PostAsync($"{Response}");
break;
case "ITHelpdeskSupport":
Response = SQLManager.GetResponse(IntentName);
await context.PostAsync($"{Response}");
break;
case "None":
Response = SQLManager.GetResponse(IntentName);
await context.PostAsync($"{Response}");
break;
default:
await this.DynamicQuestion(context, result);
break;
}
}
else
{
await context.PostAsync("Sorry we couldn't found it");
await context.PostAsync("can you please mention the main topic of question?");
}
}
catch (Exception e)
{
SQLManager.StoreExceptionData(e.GetType().ToString(), e.Message, e.StackTrace, e.Data.ToString());
//await context.PostAsync("StaticException");
}
}
}
private async Task DynamicQuestion(IDialogContext context, IAwaitable <object> result)
{
var option = await result as Activity;
string choice2 = option.Text;
string Response;
//string choice2 = choice;
using (HttpClient httpClient = new HttpClient())
{
LuisResponse Data = new LuisResponse();
try
{
var responseInString = await httpClient.GetStringAsync(@"https://westus.api.cognitive.microsoft.com/luis/v2.0/apps/daac86e9-b94a-4897-9f5e-3dea98dc3cde?staging=true&verbose=true&timezoneOffset=-360&subscription-key=60c884e98ad84389b452b71ed84894b4&q="
+ System.Uri.EscapeDataString(choice2));
Data = JsonConvert.DeserializeObject <LuisResponse>(responseInString);
var intent = Data.topScoringIntent.intent;
string IntentName = intent;
var score = Data.topScoringIntent.score;
Data.entities.OrderBy(o => o.startIndex);
switch (IntentName)
{
case "RealEstateMeetingRoomReservationBook":
Response = SQLManager.GetDynamicResponse(IntentName);
await context.PostAsync($" {Response}");
break;
case "RealEstateReceptionRegister":
Response = SQLManager.GetDynamicResponse(IntentName);
await context.PostAsync($" {Response}");
break;
case "RealEstateShuttleBusSchedule":
Response = SQLManager.GetDynamicResponse(IntentName);
await context.PostAsync($" {Response}");
break;
case "TravelBookITBook":
Response = SQLManager.GetDynamicResponse(IntentName);
await context.PostAsync($" {Response}");
break;
case "VisitorIntent":
vreg.StartAsync(context);
break;
default:
//vreg.StartAsync(context);
IT.StartAsync(context);
break;
}
}
catch (Exception e)
{
SQLManager.StoreExceptionData(e.GetType().ToString(), e.Message, e.StackTrace, e.Data.ToString());
//throw e;
//await context.PostAsync("Dynamic Exception");
}
}
}