public void ticketSettingAdmin()
{
string[] username = null;
string[] password = null;
XMLParse oXMLData = new XMLParse();
oXMLData.LoadXML("../../Config/ApplicationSettings.xml");
username = oXMLData.getData("settings/Credentials", "username_office");
password = oXMLData.getData("settings/Credentials", "password");
// Initializing the objects
var executionLog = new ExecutionLog();
var loginHelper = new LoginHelper(GetWebDriver());
var tickets_SettingHelper = new Ticket_SettingsHelper(GetWebDriver());
// Variable random
String JIRA = "";
String Status = "Pass";
try
{
executionLog.Log("TicketSettingAdmin", "Login with valid username and password");
Login(username[0], password[0]);
Console.WriteLine("Logged in as: " + username[0] + " / " + password[0]);
executionLog.Log("TicketSettingAdmin", "Verify Page title");
VerifyTitle("Dashboard");
executionLog.Log("TicketSettingAdmin", "Redirect To Admin");
VisitOffice("admin");
executionLog.Log("TicketSettingAdmin", "Redirect to Ticket settings page.");
VisitOffice("tickets/settings");
tickets_SettingHelper.WaitForWorkAround(3000);
executionLog.Log("TicketSettingAdmin", "Select Ticket Created Status");
tickets_SettingHelper.SelectByText("SelectTicketCreatedStatus", "New");
tickets_SettingHelper.WaitForWorkAround(2000);
executionLog.Log("TicketSettingAdmin", "Select Ticket Status");
tickets_SettingHelper.SelectByText("ResolvedTicketStatus", "Resolved");
executionLog.Log("TicketSettingAdmin", "Wait for element to present.");
tickets_SettingHelper.WaitForElementPresent("ClosedTicketStatus", 10);
executionLog.Log("TicketSettingAdmin", "Select Ticket Status");
tickets_SettingHelper.SelectByText("ClosedTicketStatus", "Closed");
executionLog.Log("TicketSettingAdmin", "Click Save");
tickets_SettingHelper.ClickElement("ClickOnAddBtn");
tickets_SettingHelper.WaitForWorkAround(3000);
}
catch (Exception e)
{
executionLog.Log("Error", e.StackTrace);
Status = "Fail";
String counter = executionLog.readLastLine("counter");
String Description = executionLog.GetAllTextFile("TicketSettingAdmin");
String Error = executionLog.GetAllTextFile("Error");
Console.WriteLine(Error);
if (counter == "")
{
counter = "0";
}
bool result = loginHelper.CheckExstingIssue("Ticket Setting Admin");
if (!result)
{
if (Int16.Parse(counter) < 9)
{
executionLog.Count("counter", (Int16.Parse(counter) + 1).ToString());
loginHelper.CreateIssue("Ticket Setting Admin", "Bug", "Medium", "Ticket page", "QA", "Log in as: " + username[0] + " / " + password[0] + "\n\nSteps:\n" + Description + "\n\n\nError Description:\n" + Error);
string id = loginHelper.getIssueID("Ticket Setting Admin");
TakeScreenshot("TicketSettingAdmin");
string directoryName = loginHelper.GetnewDirectoryName(GetPath());
var location = directoryName + "\\TicketSettingAdmin.png";
loginHelper.AddAttachment(location, id);
}
}
else
{
if (Int16.Parse(counter) < 9)
{
executionLog.Count("counter", (Int16.Parse(counter) + 1).ToString());
TakeScreenshot("TicketSettingAdmin");
string id = loginHelper.getIssueID("Ticket Setting Admin");
string directoryName = loginHelper.GetnewDirectoryName(GetPath());
var location = directoryName + "\\TicketSettingAdmin.png";
loginHelper.AddAttachment(location, id);
loginHelper.AddComment(loginHelper.getIssueID("Ticket Setting Admin"), "This issue is still occurring");
}
}
JIRA = loginHelper.getIssueID("Ticket Setting Admin");
// executionLog.DeleteFile("Error");
throw;
}
finally
{
executionLog.DeleteFile("TicketSettingAdmin");
executionLog.WriteInExcel("Ticket Setting Admin", Status, JIRA, "Admin Tickets");
}
}
public void verifyTicketAutoAssignmentSettings()
{
string[] username = null;
string[] password = null;
XMLParse oXMLData = new XMLParse();
oXMLData.LoadXML("../../Config/ApplicationSettings.xml");
username = oXMLData.getData("settings/Credentials", "username_office");
password = oXMLData.getData("settings/Credentials", "password");
// Initializing the objects
var executionLog = new ExecutionLog();
var loginHelper = new LoginHelper(GetWebDriver());
var ticket_SettingsHelper = new Ticket_SettingsHelper(GetWebDriver());
var officeTickets_CreateTicketsHelper = new OfficeTickets_CreateTicketsHelper(GetWebDriver());
String JIRA = "";
String Status = "Pass";
try
{
executionLog.Log("VerifyTicketAutoAssignmentSettings", "Login with valid username and password");
Login(username[0], password[0]);
Console.WriteLine("Logged in as: " + username[0] + " / " + password[0]);
executionLog.Log("VerifyTicketAutoAssignmentSettings", "Verify Page title");
VerifyTitle("Dashboard");
Console.WriteLine("Redirected at Dashboard screen.");
executionLog.Log("VerifyTicketAutoAssignmentSettings", "Redirect at ticket topic page.");
VisitOffice("tickets/settings");
ticket_SettingsHelper.WaitForWorkAround(3000);
executionLog.Log("VerifyTicketAutoAssignmentSettings", "Select category under Auto Assignment");
ticket_SettingsHelper.ClickElement("TickDefCategory");
ticket_SettingsHelper.Click("//*[@id='assign0Category']/option[2]");
executionLog.Log("VerifyTicketAutoAssignmentSettings", "Select set as Department");
ticket_SettingsHelper.ClickElement("SetDept");
ticket_SettingsHelper.Click("//*[@id='assign0Department']/option[2]");
executionLog.Log("VerifyTicketAutoAssignmentSettings", "Select set as Priority");
ticket_SettingsHelper.ClickElement("SetPriority");
ticket_SettingsHelper.Click("//*[@id='assign0Priority']/option[2]");
executionLog.Log("VerifyTicketAutoAssignmentSettings", "Select set as Assigned To");
ticket_SettingsHelper.ClickElement("SetAssignto");
ticket_SettingsHelper.Click("//*[@id='assign0Owner']/option[2]");
executionLog.Log("VerifyTicketAutoAssignmentSettings", "Select set as Assigned Manager");
ticket_SettingsHelper.ClickElement("SetAssignMgr");
ticket_SettingsHelper.Click("//*[@id='assign0Manager']/option[3]");
executionLog.Log("VerifyTicketAutoAssignmentSettings", "Click on Save button.");
ticket_SettingsHelper.ClickElement("SaveBtn");
ticket_SettingsHelper.WaitForWorkAround(2000);
executionLog.Log("VerifyTicketAutoAssignmentSettings", "Redirect to Create Ticket page");
VisitOffice("tickets/create");
officeTickets_CreateTicketsHelper.WaitForWorkAround(3000);
executionLog.Log("VerifyTicketAutoAssignmentSettings", "Verify Assignments are not selected");
officeTickets_CreateTicketsHelper.VerifySlctdOptn("TickPriority", "Select Priority");
officeTickets_CreateTicketsHelper.VerifySlctdOptn("TickDepartment", "Select Department");
officeTickets_CreateTicketsHelper.VerifySlctdOptn("Assignedto", "Select Assigned To");
officeTickets_CreateTicketsHelper.VerifySlctdOptn("AssignedManager", "Select Assigned Manager");
}
catch (Exception e)
{
executionLog.Log("Error", e.StackTrace);
Status = "Fail";
String counter = executionLog.readLastLine("counter");
String Description = executionLog.GetAllTextFile("VerifyTicketAutoAssignmentSettings");
String Error = executionLog.GetAllTextFile("Error");
if (counter == "")
{
counter = "0";
}
bool result = loginHelper.CheckExstingIssue("Verify Ticket Auto Assignment Settings");
if (!result)
{
if (Int16.Parse(counter) < 9)
{
executionLog.Count("counter", (Int16.Parse(counter) + 1).ToString());
loginHelper.CreateIssue("Verify Ticket Auto Assignment Settings", "Bug", "Medium", "Ticket Admin page", "QA", "Log in as: " + username[0] + " / " + password[0] + "\n\nSteps:\n" + Description + "\n\n\nError Description:\n" + Error);
string id = loginHelper.getIssueID("Verify Ticket Auto Assignment Settings");
TakeScreenshot("VerifyTicketAutoAssignmentSettings");
string directoryName = loginHelper.GetnewDirectoryName(GetPath());
var location = directoryName + "\\VerifyTicketAutoAssignmentSettings.png";
loginHelper.AddAttachment(location, id);
}
}
else
{
if (Int16.Parse(counter) < 9)
{
executionLog.Count("counter", (Int16.Parse(counter) + 1).ToString());
TakeScreenshot("VerifyTicketAutoAssignmentSettings");
string id = loginHelper.getIssueID("Verify Ticket Auto Assignment Settings");
string directoryName = loginHelper.GetnewDirectoryName(GetPath());
var location = directoryName + "\\VerifyTicketAutoAssignmentSettings.png";
loginHelper.AddAttachment(location, id);
loginHelper.AddComment(loginHelper.getIssueID("Verify Ticket Auto Assignment Settings"), "This issue is still occurring");
}
}
JIRA = loginHelper.getIssueID("Verify Ticket Auto Assignment Settings");
// executionLog.DeleteFile("Error");
throw;
}
finally
{
executionLog.DeleteFile("VerifyTicketAutoAssignmentSettings");
executionLog.WriteInExcel("Verify Ticket Auto Assignment Settings", Status, JIRA, "Admin Ticket settings");
}
}
public void ticketSettingOption()
{
string[] username = null;
string[] password = null;
string[] log = null;
String JIRA = "";
String Status = "Pass";
var oXMLData = new XMLParse();
oXMLData.LoadXML("../../Config/ApplicationSettings.xml");
username = oXMLData.getData("settings/Credentials", "username_office");
password = oXMLData.getData("settings/Credentials", "password");
log = oXMLData.getData("settings/URL", "logout");
// Initializing the objects
var executionLog = new ExecutionLog();
var loginHelper = new LoginHelper(GetWebDriver());
var ticket_SettingsHelper = new Ticket_SettingsHelper(GetWebDriver());
try
{
executionLog.Log("TicketSettingOption", "Login with valid username and password");
Login(username[0], password[0]);
Console.WriteLine("Logged in as: " + username[0] + " / " + password[0]);
executionLog.Log("TicketSettingOption", "Verify Page title");
VerifyTitle("Dashboard");
executionLog.Log("TicketSettingOption", "Go to Ticket setting page");
VisitOffice("tickets/settings");
executionLog.Log("TicketSettingOption", "Verify title");
VerifyTitle("Settings");
executionLog.Log("TicketSettingOption", "Verify options avaliable under set Assigned to as dropdown");
ticket_SettingsHelper.verifyElementPresent("TSDropdown");
executionLog.Log("TicketSettingOption", "Verify options avaliable under set Priority as dropdown");
ticket_SettingsHelper.verifyElementPresent("TSDropdown1");
executionLog.Log("TicketSettingOption", "Verify options avaliable under set Assigned Manager as dropdown");
ticket_SettingsHelper.verifyElementPresent("TSDropdown2");
executionLog.Log("TicketSettingOption", "Log out from the application");
VisitOffice("logout");
}
catch (Exception e)
{
executionLog.Log("Error", e.StackTrace);
Status = "Fail";
String counter = executionLog.readLastLine("counter");
String Description = executionLog.GetAllTextFile("TicketSettingOption");
String Error = executionLog.GetAllTextFile("Error");
if (counter == "")
{
counter = "0";
}
bool result = loginHelper.CheckExstingIssue("Ticket Setting Option");
if (!result)
{
if (Int16.Parse(counter) < 9)
{
executionLog.Count("counter", (Int16.Parse(counter) + 1).ToString());
loginHelper.CreateIssue("Ticket Setting Option", "Bug", "Medium", "Ticket settings page", "QA", "Log in as: " + username[0] + " / " + password[0] + "\n\nSteps:\n" + Description + "\n\n\nError Description:\n" + Error);
string id = loginHelper.getIssueID("Ticket Setting Option");
TakeScreenshot("TicketSettingOption");
string directoryName = loginHelper.GetnewDirectoryName(GetPath());
var location = directoryName + "\\TicketSettingOption.png";
loginHelper.AddAttachment(location, id);
}
}
else
{
if (Int16.Parse(counter) < 9)
{
executionLog.Count("counter", (Int16.Parse(counter) + 1).ToString());
TakeScreenshot("TicketSettingOption");
string id = loginHelper.getIssueID("Ticket Setting Option");
string directoryName = loginHelper.GetnewDirectoryName(GetPath());
var location = directoryName + "\\TicketSettingOption.png";
loginHelper.AddAttachment(location, id);
loginHelper.AddComment(loginHelper.getIssueID("Ticket Setting Option"), "This issue is still occurring");
}
}
JIRA = loginHelper.getIssueID("Ticket Setting Option");
// executionLog.DeleteFile("Error");
throw;
}
finally
{
executionLog.DeleteFile("TicketSettingOption");
executionLog.WriteInExcel("Ticket Setting Option", Status, JIRA, "Ticketing System");
}
}
public void verifyingTicketDefaultSettings()
{
string[] username = null;
string[] password = null;
XMLParse oXMLData = new XMLParse();
oXMLData.LoadXML("../../Config/ApplicationSettings.xml");
username = oXMLData.getData("settings/Credentials", "username_office");
password = oXMLData.getData("settings/Credentials", "password");
// Initializing the objects
var executionLog = new ExecutionLog();
var loginHelper = new LoginHelper(GetWebDriver());
var ticket_CreateATicketHelper = new OfficeTickets_CreateTicketsHelper(GetWebDriver());
var ticket_SettingsHelper = new Ticket_SettingsHelper(GetWebDriver());
// Variable
var TickName = "Test Ticket" + RandomNumber(1, 999);
var TicketName = "Test" + RandomNumber(1, 999);
string Loc = "//a[text()=" + "[']" + TicketName + "[']" + "]";
String JIRA = "";
String Status = "Pass";
try
{
executionLog.Log("VerifyingTicketDefaultSettings", "Login with valid username and password");
Login(username[0], password[0]);
Console.WriteLine("Logged in as: " + username[0] + " / " + password[0]);
executionLog.Log("VerifyingTicketDefaultSettings", "Verify Page title");
VerifyTitle("Dashboard");
executionLog.Log("VerifyingTicketDefaultSettings", "Redirect To Tickets");
VisitOffice("tickets/create");
executionLog.Log("VerifyingTicketDefaultSettings", "Verify page title.");
VerifyTitle("Create a Ticket");
executionLog.Log("VerifyingTicketDefaultSettings", "Click on Save");
ticket_CreateATicketHelper.ClickElement("ClickOnSaveTicket");
executionLog.Log("VerifyingTicketDefaultSettings", "Verify validation text for name");
ticket_CreateATicketHelper.VerifyText("TickNameErr", "This field is required.");
executionLog.Log("VerifyingTicketDefaultSettings", "Verify validation text for assignee.");
ticket_CreateATicketHelper.VerifyText("TickParentErr", "This field is required.");
executionLog.Log("VerifyingTicketDefaultSettings", "Enter Ticket Name");
ticket_CreateATicketHelper.TypeText("TicketName", TickName);
executionLog.Log("VerifyingTicketDefaultSettings", "Click On Client Display Icon");
ticket_CreateATicketHelper.ClickElement("ClientDisplayIcon");
ticket_CreateATicketHelper.WaitForWorkAround(2000);
executionLog.Log("VerifyingTicketDefaultSettings", "Search Dba Client");
ticket_CreateATicketHelper.TypeText("SearchDBAClient", "Chy Company");
executionLog.Log("VerifyingTicketDefaultSettings", "Click on SearchButton");
ticket_CreateATicketHelper.ClickElement("SearchButton");
ticket_CreateATicketHelper.WaitForWorkAround(2000);
executionLog.Log("VerifyingTicketDefaultSettings", "ClickOnClient");
ticket_CreateATicketHelper.ClickElement("ClickOnClient");
ticket_CreateATicketHelper.WaitForWorkAround(1000);
executionLog.Log("VerifyingTicketDefaultSettings", "Click on Save");
ticket_CreateATicketHelper.ClickElement("ClickOnSaveTicket");
ticket_CreateATicketHelper.WaitForWorkAround(1000);
executionLog.Log("VerifyingTicketDefaultSettings", "Wait text Ticket Created Successfully.");
ticket_CreateATicketHelper.WaitForText("Ticket Created Successfully.", 10);
executionLog.Log("VerifyingTicketDefaultSettings", "Redirect To Tickets");
VisitOffice("tickets");
ticket_CreateATicketHelper.WaitForWorkAround(1000);
executionLog.Log("VerifyingTicketDefaultSettings", "SearchTicket by Name");
ticket_CreateATicketHelper.TypeText("SearchTicket", TickName);
ticket_CreateATicketHelper.WaitForWorkAround(2000);
executionLog.Log("VerifyingTicketDefaultSettings", "Click on first ticket.");
ticket_CreateATicketHelper.ClickElement("Ticket1");
executionLog.Log("VerifyingTicketDefaultSettings", "Verify ticket status as open");
ticket_CreateATicketHelper.VerifyText("VerifyStatus", "Open");
executionLog.Log("VerifyingTicketDefaultSettings", "Click on resolve button.");
ticket_CreateATicketHelper.ClickElement("ResolvedBtn");
ticket_CreateATicketHelper.WaitForWorkAround(1000);
executionLog.Log("VerifyingTicketDefaultSettings", "Click on save button.");
ticket_CreateATicketHelper.ClickElement("ClickResolvedSaveBtn");
executionLog.Log("VerifyingTicketDefaultSettings", "Verify validation for resolution.");
ticket_CreateATicketHelper.VerifyText("ResolutionError", "This field is required.");
executionLog.Log("VerifyingTicketDefaultSettings", "Select resolution for ticket.");
ticket_CreateATicketHelper.Select("SelectTicketResolution", "Issue Resolved");
executionLog.Log("VerifyingTicketDefaultSettings", "Click on save button.");
ticket_CreateATicketHelper.ClickElement("ClickResolvedSaveBtn");
executionLog.Log("VerifyingTicketDefaultSettings", "Wait for success text.");
ticket_CreateATicketHelper.WaitForText("Ticket Resolved Successfully.", 10);
executionLog.Log("VerifyingTicketDefaultSettings", "Redirect To Tickets");
VisitOffice("tickets");
ticket_CreateATicketHelper.WaitForWorkAround(1000);
executionLog.Log("VerifyingTicketDefaultSettings", "SearchTicket by Name");
ticket_CreateATicketHelper.TypeText("SearchTicket", TickName);
ticket_CreateATicketHelper.WaitForWorkAround(2000);
executionLog.Log("VerifyingTicketDefaultSettings", "Click on first ticket.");
ticket_CreateATicketHelper.ClickElement("Ticket1");
executionLog.Log("VerifyingTicketDefaultSettings", "Verify ticket status as resolved.");
ticket_CreateATicketHelper.VerifyText("VerifyStatus", "Resolved");
executionLog.Log("VerifyingTicketDefaultSettings", "Click on close button.");
ticket_CreateATicketHelper.ClickElement("ClosedTicket");
executionLog.Log("VerifyingTicketDefaultSettings", "Wait for success test for closed ticket.");
ticket_CreateATicketHelper.WaitForText("Ticket Closed Successfully.", 10);
executionLog.Log("VerifyingTicketDefaultSettings", "Redirect To Tickets");
VisitOffice("tickets");
ticket_CreateATicketHelper.WaitForWorkAround(1000);
executionLog.Log("VerifyingTicketDefaultSettings", "SearchTicket by Name");
ticket_CreateATicketHelper.TypeText("SearchTicket", TickName);
ticket_CreateATicketHelper.WaitForWorkAround(2000);
executionLog.Log("VerifyingTicketDefaultSettings", "Click on first ticket.");
ticket_CreateATicketHelper.ClickElement("Ticket1");
executionLog.Log("VerifyingTicketDefaultSettings", "Verify ticket status as closed.");
ticket_CreateATicketHelper.VerifyText("VerifyStatus", "Closed");
executionLog.Log("VerifyingTicketDefaultSettings", "Redirect To Tickets");
VisitOffice("tickets");
ticket_CreateATicketHelper.WaitForWorkAround(1000);
executionLog.Log("VerifyingTicketDefaultSettings", "SearchTicket by Name");
ticket_CreateATicketHelper.TypeText("SearchTicket", TickName);
ticket_CreateATicketHelper.WaitForWorkAround(2000);
executionLog.Log("VerifyingTicketDefaultSettings", "Select first ticket");
ticket_CreateATicketHelper.ClickElement("Checkbox1");
executionLog.Log("VerifyingTicketDefaultSettings", "Click on delete link");
ticket_CreateATicketHelper.ClickElement("DeleteBulk");
ticket_CreateATicketHelper.WaitForWorkAround(2000);
executionLog.Log("VerifyingTicketDefaultSettings", "Accept alert message.");
ticket_CreateATicketHelper.AcceptAlert();
executionLog.Log("VerifyingTicketDefaultSettings", "Redirect at ticket settings page.");
VisitOffice("tickets/settings");
executionLog.Log("VerifyingTicketDefaultSettings", "Select status when ticket created.");
ticket_SettingsHelper.Select("SelectTicketCreatedStatus", "Resolved");
executionLog.Log("VerifyingTicketDefaultSettings", "Select ticket status when resolved.");
ticket_SettingsHelper.Select("ResolvedTicketStatus", "Closed");
executionLog.Log("VerifyingTicketDefaultSettings", "Select ticket status when ticket closed.");
ticket_SettingsHelper.Select("ClosedTicketStatus", "Open");
executionLog.Log("VerifyingTicketDefaultSettings", "Click on Save button.");
ticket_SettingsHelper.ClickElement("ClickOnAddBtn");
executionLog.Log("VerifyingTicketDefaultSettings", "Redirect To create tickets page.");
VisitOffice("tickets/create");
executionLog.Log("VerifyingTicketDefaultSettings", "Verify page title.");
VerifyTitle("Create a Ticket");
executionLog.Log("VerifyingTicketDefaultSettings", "Click on Save");
ticket_CreateATicketHelper.ClickElement("ClickOnSaveTicket");
executionLog.Log("VerifyingTicketDefaultSettings", "Verify validation text for name");
ticket_CreateATicketHelper.VerifyText("TickNameErr", "This field is required.");
executionLog.Log("VerifyingTicketDefaultSettings", "Verify validation text for assignee.");
ticket_CreateATicketHelper.VerifyText("TickParentErr", "This field is required.");
executionLog.Log("VerifyingTicketDefaultSettings", "Enter Ticket Name");
ticket_CreateATicketHelper.TypeText("TicketName", TicketName);
executionLog.Log("VerifyingTicketDefaultSettings", "Click On Client Display Icon");
ticket_CreateATicketHelper.ClickElement("ClientDisplayIcon");
ticket_CreateATicketHelper.WaitForWorkAround(2000);
executionLog.Log("VerifyingTicketDefaultSettings", "Search Dba Client");
ticket_CreateATicketHelper.TypeText("SearchDBAClient", "Chy Company");
executionLog.Log("VerifyingTicketDefaultSettings", "Click on SearchButton");
ticket_CreateATicketHelper.ClickElement("SearchButton");
ticket_CreateATicketHelper.WaitForWorkAround(2000);
executionLog.Log("VerifyingTicketDefaultSettings", "ClickOnClient");
ticket_CreateATicketHelper.ClickElement("ClickOnClient");
ticket_CreateATicketHelper.WaitForWorkAround(1000);
executionLog.Log("VerifyingTicketDefaultSettings", "Click on Save");
ticket_CreateATicketHelper.ClickElement("ClickOnSaveTicket");
ticket_CreateATicketHelper.WaitForWorkAround(1000);
executionLog.Log("VerifyingTicketDefaultSettings", "Wait text Ticket Created Successfully.");
ticket_CreateATicketHelper.WaitForText("Ticket Created Successfully.", 10);
executionLog.Log("VerifyingTicketDefaultSettings", "Redirect To Tickets");
VisitOffice("tickets");
ticket_CreateATicketHelper.WaitForWorkAround(1000);
executionLog.Log("VerifyingTicketDefaultSettings", "SearchTicket by Name");
ticket_CreateATicketHelper.TypeText("SearchTicket", TicketName);
ticket_CreateATicketHelper.WaitForWorkAround(2000);
executionLog.Log("VerifyingTicketDefaultSettings", "Click on first ticket.");
ticket_CreateATicketHelper.ClickElement("Ticket1");
executionLog.Log("VerifyingTicketDefaultSettings", "Verify ticket status");
ticket_CreateATicketHelper.VerifyText("VerifyStatus", "Resolved");
executionLog.Log("VerifyingTicketDefaultSettings", "Click on resolve button.");
ticket_CreateATicketHelper.ClickElement("ResolvedBtn");
ticket_CreateATicketHelper.WaitForWorkAround(3000);
executionLog.Log("VerifyingTicketDefaultSettings", "Click on save button.");
ticket_CreateATicketHelper.ClickElement("ClickResolvedSaveBtn");
executionLog.Log("VerifyingTicketDefaultSettings", "Verify validation text for resolution.");
ticket_CreateATicketHelper.VerifyText("ResolutionError", "This field is required.");
executionLog.Log("VerifyingTicketDefaultSettings", "Select ticket resolution.");
ticket_CreateATicketHelper.Select("SelectTicketResolution", "Issue Resolved");
executionLog.Log("VerifyingTicketDefaultSettings", "Click on save button.");
ticket_CreateATicketHelper.ClickElement("ClickResolvedSaveBtn");
executionLog.Log("VerifyingTicketDefaultSettings", "Wait for success text.");
ticket_CreateATicketHelper.WaitForText("Ticket Resolved Successfully.", 10);
executionLog.Log("VerifyingTicketDefaultSettings", "Redirect To Tickets");
VisitOffice("tickets");
ticket_CreateATicketHelper.WaitForWorkAround(1000);
executionLog.Log("VerifyingTicketDefaultSettings", "SearchTicket by Name");
ticket_CreateATicketHelper.TypeText("SearchTicket", TicketName);
ticket_CreateATicketHelper.WaitForWorkAround(2000);
executionLog.Log("VerifyingTicketDefaultSettings", "Click on first ticket.");
ticket_CreateATicketHelper.ClickElement("Ticket1");
executionLog.Log("VerifyingTicketDefaultSettings", "Verify ticket status as closed.");
ticket_CreateATicketHelper.VerifyText("VerifyStatus", "Closed");
executionLog.Log("VerifyingTicketDefaultSettings", "Click on close button.");
ticket_CreateATicketHelper.ClickElement("ClosedTicket");
executionLog.Log("VerifyingTicketDefaultSettings", "Wait for success text.");
ticket_CreateATicketHelper.WaitForText("Ticket Closed Successfully.", 10);
executionLog.Log("VerifyingTicketDefaultSettings", "Redirect To Tickets");
VisitOffice("tickets");
ticket_CreateATicketHelper.WaitForWorkAround(1000);
executionLog.Log("VerifyingTicketDefaultSettings", "SearchTicket by Name");
ticket_CreateATicketHelper.TypeText("SearchTicket", TicketName);
ticket_CreateATicketHelper.WaitForWorkAround(2000);
executionLog.Log("VerifyingTicketDefaultSettings", "Click on first ticket.");
ticket_CreateATicketHelper.ClickElement("Ticket1");
executionLog.Log("VerifyingTicketDefaultSettings", "Verify ticket status as open.");
ticket_CreateATicketHelper.VerifyText("VerifyStatus", "Open");
executionLog.Log("VerifyingTicketDefaultSettings", "Redirect To Tickets");
VisitOffice("tickets");
ticket_CreateATicketHelper.WaitForWorkAround(1000);
executionLog.Log("VerifyingTicketDefaultSettings", "SearchTicket by Name");
ticket_CreateATicketHelper.TypeText("SearchTicket", TicketName);
ticket_CreateATicketHelper.WaitForWorkAround(2000);
executionLog.Log("VerifyingTicketDefaultSettings", "Select first ticket");
ticket_CreateATicketHelper.ClickElement("Checkbox1");
executionLog.Log("VerifyingTicketDefaultSettings", "Click on delete link");
ticket_CreateATicketHelper.ClickElement("DeleteBulk");
executionLog.Log("VerifyingTicketDefaultSettings", "Accept alert message.");
ticket_CreateATicketHelper.AcceptAlert();
}
catch (Exception e)
{
executionLog.Log("Error", e.StackTrace);
Status = "Fail";
String counter = executionLog.readLastLine("counter");
String Description = executionLog.GetAllTextFile("VerifyingTicketDefaultSettings");
String Error = executionLog.GetAllTextFile("Error");
Console.WriteLine(Error);
if (counter == "")
{
counter = "0";
}
bool result = loginHelper.CheckExstingIssue("Verifying Ticket Default Settings");
if (!result)
{
if (Int16.Parse(counter) < 5)
{
executionLog.Count("counter", (Int16.Parse(counter) + 1).ToString());
loginHelper.CreateIssue("Verifying Ticket Default Settings", "Bug", "Medium", "Ticket page", "QA", "Log in as: " + username[0] + " / " + password[0] + "\n\nSteps:\n" + Description + "\n\n\nError Description:\n" + Error);
string id = loginHelper.getIssueID("Verifying Ticket Default Settings");
TakeScreenshot("VerifyingTicketDefaultSettings");
string directoryName = loginHelper.GetnewDirectoryName(GetPath());
var location = directoryName + "\\VerifyingTicketDefaultSettings.png";
loginHelper.AddAttachment(location, id);
}
}
else
{
if (Int16.Parse(counter) < 5)
{
executionLog.Count("counter", (Int16.Parse(counter) + 1).ToString());
TakeScreenshot("VerifyingTicketDefaultSettings");
string id = loginHelper.getIssueID("Verifying Ticket Default Settings");
string directoryName = loginHelper.GetnewDirectoryName(GetPath());
var location = directoryName + "\\VerifyingTicketDefaultSettings.png";
loginHelper.AddAttachment(location, id);
loginHelper.AddComment(loginHelper.getIssueID("Verifying Ticket Default Settings"), "This issue is still occurring");
}
}
JIRA = loginHelper.getIssueID("Verifying Ticket Default Settings");
executionLog.DeleteFile("Error");
throw;
}
finally
{
executionLog.DeleteFile("VerifyingTicketDefaultSettings");
executionLog.WriteInExcel("Verifying Ticket Default Settings", Status, JIRA, "Office tickets");
}
}
