Ejemplo n.º 1
0
        public ResponseModel UpdareSLADetails([FromBody] SLADetail sladetails)
        {
            int           insertCount      = 0;
            ResponseModel objResponseModel = new ResponseModel();
            int           StatusCode       = 0;
            string        statusMessage    = "";

            try
            {
                ////Get token (Double encrypted) and get the tenant id
                string       token        = Convert.ToString(Request.Headers["X-Authorized-Token"]);
                Authenticate authenticate = new Authenticate();
                authenticate = SecurityService.GetAuthenticateDataFromTokenCache(Cache, SecurityService.DecryptStringAES(token));

                SLACaller newSLA    = new SLACaller();
                bool      isUdpated = newSLA.UpdateSLADetails(new SLAServices(Cache, Db), sladetails, authenticate.TenantId, authenticate.UserMasterID);

                StatusCode =
                    isUdpated ?
                    (int)EnumMaster.StatusCode.Success : (int)EnumMaster.StatusCode.InternalServerError;

                statusMessage = CommonFunction.GetEnumDescription((EnumMaster.StatusCode)StatusCode);

                objResponseModel.Status       = true;
                objResponseModel.StatusCode   = StatusCode;
                objResponseModel.Message      = statusMessage;
                objResponseModel.ResponseData = insertCount;
            }
            catch (Exception)
            {
                throw;
            }

            return(objResponseModel);
        }
Ejemplo n.º 2
0
        public ResponseModel GetSLADetail(int SLAId)
        {
            ResponseModel objResponseModel          = new ResponseModel();
            int           statusCode                = 0;
            string        statusMessage             = "";
            SLADetail     objSLADetailResponseModel = new SLADetail();

            try
            {
                string       token        = Convert.ToString(Request.Headers["X-Authorized-Token"]);
                Authenticate authenticate = new Authenticate();
                authenticate = SecurityService.GetAuthenticateDataFromTokenCache(Cache, SecurityService.DecryptStringAES(token));
                SLACaller newCRM = new SLACaller();
                objSLADetailResponseModel = newCRM.GetSLADetail(new SLAServices(Cache, Db), authenticate.TenantId, SLAId);
                statusCode                    = (int)EnumMaster.StatusCode.Success;
                statusMessage                 = CommonFunction.GetEnumDescription((EnumMaster.StatusCode)statusCode);
                objResponseModel.Status       = true;
                objResponseModel.StatusCode   = statusCode;
                objResponseModel.Message      = statusMessage;
                objResponseModel.ResponseData = objSLADetailResponseModel;
            }
            catch (Exception)
            {
                throw;
            }
            return(objResponseModel);
        }
Ejemplo n.º 3
0
        /// <summary>
        /// Update SLA
        /// <param name="SLADetail"></param>
        /// <param name="TenantID"></param>
        /// <param name="UserId"></param>
        /// </summary>
        public bool UpdateSLADetails(SLADetail SLA, int TenantID, int UserId)
        {
            bool isUpdateDone = false;

            try
            {
                conn.Open();
                MySqlCommand cmd = new MySqlCommand("SP_UpdateSLAStatus", conn);
                cmd.Connection  = conn;
                cmd.CommandType = CommandType.StoredProcedure;
                cmd.Parameters.AddWithValue("@tenant_ID", TenantID);
                cmd.Parameters.AddWithValue("@modified_By", UserId);
                cmd.Parameters.AddWithValue("@SLA_ID", SLA.SLAId);
                cmd.Parameters.AddWithValue("@Is_Active", SLA.IsActive);
                cmd.ExecuteScalar();

                if (SLA != null)
                {
                    if (SLA.sLATargetDetails.Count > 0)
                    {
                        for (int k = 0; k < SLA.sLATargetDetails.Count; k++)
                        {
                            MySqlCommand cmdSLA = new MySqlCommand("SP_UpdateSLATargetDetails", conn);
                            cmdSLA.Connection = conn;
                            cmdSLA.Parameters.AddWithValue("@SLATarget_ID", SLA.sLATargetDetails[k].SLATargetID);
                            cmdSLA.Parameters.AddWithValue("@priority_ID", SLA.sLATargetDetails[k].PriorityID);
                            cmdSLA.Parameters.AddWithValue("@priority_SLABreach", SLA.sLATargetDetails[k].SLABridgeInPercantage);
                            cmdSLA.Parameters.AddWithValue("@priority_RespondValue", SLA.sLATargetDetails[k].SLAResponseValue);
                            cmdSLA.Parameters.AddWithValue("@priority_RespondType", SLA.sLATargetDetails[k].SLAResponseType);
                            cmdSLA.Parameters.AddWithValue("@priority_ResolutionValue", SLA.sLATargetDetails[k].SLAResolveValue);
                            cmdSLA.Parameters.AddWithValue("@priority_ResolutionType", SLA.sLATargetDetails[k].SLAResolveType);
                            cmdSLA.Parameters.AddWithValue("@modified_By", UserId);
                            cmdSLA.Parameters.AddWithValue("@tenant_ID", TenantID);
                            cmdSLA.Parameters.AddWithValue("@Sla_ID", SLA.SLAId);
                            cmdSLA.CommandType = CommandType.StoredProcedure;
                            cmdSLA.ExecuteNonQuery();
                        }
                    }
                }

                isUpdateDone = true;
            }
            catch (Exception)
            {
                throw;
            }
            finally
            {
                if (conn != null)
                {
                    conn.Close();
                }
            }


            return(isUpdateDone);
        }
Ejemplo n.º 4
0
        /// <summary>
        /// Get SLA details for Edit using SLAID
        /// </summary>
        /// <param name="tenantID"></param>
        /// <param name="SLAID"></param>
        /// <returns></returns>
        public SLADetail GetSLADetail(int tenantID, int SLAID)
        {
            SLADetail    objSLADetail = new SLADetail();
            DataSet      ds           = new DataSet();
            MySqlCommand cmd          = new MySqlCommand();

            try
            {
                conn.Open();
                cmd.Connection = conn;

                MySqlCommand cmd1 = new MySqlCommand("SP_GetSLADetailsBySLAID", conn);
                cmd1.CommandType = CommandType.StoredProcedure;
                cmd1.Parameters.AddWithValue("@Tenant_ID", tenantID);
                cmd1.Parameters.AddWithValue("@SLA_ID", SLAID);
                MySqlDataAdapter da = new MySqlDataAdapter();
                da.SelectCommand = cmd1;
                da.Fill(ds);

                if (ds != null && ds.Tables != null)
                {
                    if (ds.Tables[0] != null && ds.Tables[0].Rows.Count > 0)
                    {
                        objSLADetail.SLAId           = Convert.ToInt16(ds.Tables[0].Rows[0]["SlaID"]);
                        objSLADetail.BrandName       = Convert.ToString(ds.Tables[0].Rows[0]["BrandName"]);
                        objSLADetail.SubCategoryName = Convert.ToString(ds.Tables[0].Rows[0]["SubCategoryName"]);
                        objSLADetail.CategoryName    = Convert.ToString(ds.Tables[0].Rows[0]["CategoryName"]);
                        objSLADetail.IssueTypeName   = Convert.ToString(ds.Tables[0].Rows[0]["IssueTypeName"]);
                        objSLADetail.IsActive        = Convert.ToBoolean(ds.Tables[0].Rows[0]["IsActive"]);
                    }

                    List <SLATargetDetail> sLATargetDetails = new List <SLATargetDetail>();

                    if (ds.Tables[1] != null && ds.Tables[1].Rows.Count > 0)
                    {
                        for (int i = 0; i < ds.Tables[1].Rows.Count; i++)
                        {
                            SLATargetDetail sLATargetDetail = new SLATargetDetail();
                            sLATargetDetail.SLATargetID           = Convert.ToInt32(ds.Tables[1].Rows[i]["SLATargetID"]);
                            sLATargetDetail.PriorityID            = Convert.ToInt32(ds.Tables[1].Rows[i]["PriorityID"]);
                            sLATargetDetail.PriorityName          = Convert.ToString(ds.Tables[1].Rows[i]["PriortyName"]);
                            sLATargetDetail.IsActive              = Convert.ToBoolean(ds.Tables[1].Rows[i]["IsActive"]);
                            sLATargetDetail.SLABridgeInPercantage = Convert.ToInt32(ds.Tables[1].Rows[i]["PrioritySLABreach"]);
                            sLATargetDetail.SLAResponseType       = Convert.ToString(ds.Tables[1].Rows[i]["PriorityRespondType"]);
                            sLATargetDetail.SLAResponseValue      = Convert.ToInt32(ds.Tables[1].Rows[i]["PriorityRespondValue"]);
                            sLATargetDetail.SLAResolveType        = Convert.ToString(ds.Tables[1].Rows[i]["PriorityResolveType"]);
                            sLATargetDetail.SLAResolveValue       = Convert.ToInt32(ds.Tables[1].Rows[i]["PriorityResolveValue"]);

                            sLATargetDetails.Add(sLATargetDetail);
                        }
                    }

                    objSLADetail.sLATargetDetails = sLATargetDetails;
                }
            }
            catch (Exception)
            {
                throw;
            }
            finally
            {
                if (conn != null)
                {
                    conn.Close();
                }
                if (ds != null)
                {
                    ds.Dispose();
                }
            }

            return(objSLADetail);
        }
Ejemplo n.º 5
0
 public bool UpdateSLADetails(ISLA SLA, SLADetail sLADetail, int TenantID, int UserID)
 {
     _SLARepository = SLA;
     return(_SLARepository.UpdateSLADetails(sLADetail, TenantID, UserID));
 }