public static List <Incident> GetOpenTechIncidents(int techID)
{
Incident incident; // for reading
List <Incident> incidentList = new List <Incident>();
SqlConnection connection = TechSupportDB.GetConnection();
string selectQuery = "select i.IncidentID, i.CustomerID, c.Name, i.TechID, i.DateOpened, i.DateClosed, i.Title, i.Description " +
"from Incidents i " +
"INNER JOIN Customers c " +
"ON i.CustomerID = c.CustomerID " +
"WHERE i.TechID = @TechID and DateClosed is null";
SqlCommand selectCommand = new SqlCommand(selectQuery, connection);
selectCommand.Parameters.AddWithValue("@TechID", techID);
try
{
connection.Open();
SqlDataReader reader = selectCommand.ExecuteReader();
while (reader.Read()) // if there is customer
{
incident = new Incident();
incident.IncidentID = (int)reader["IncidentID"];
incident.CustomerID = (int)reader["CustomerID"];
incident.Name = reader["Name"].ToString();
incident.TechID = (int)reader["TechID"];
incident.DateOpened = Convert.ToDateTime(reader["DateOpened"]);
incident.DateClosed = (reader["DateClosed"] as DateTime?);
incident.Title = reader["Title"].ToString();
incident.Description = reader["Description"].ToString();
incidentList.Add(incident);
}
reader.Close();
}
catch (SqlException ex)
{
throw ex;
}
finally
{
connection.Close();
}
return(incidentList);
}
