public static string GetTicketsByContactID(RestCommand command, int contactID, bool orderByDateCreated = false)
{
TicketsView tickets = new TicketsView(command.LoginUser);
if (orderByDateCreated)
{
tickets.LoadByContactID(contactID, "ut.DateCreated DESC");
}
else
{
tickets.LoadByContactID(contactID);
}
return(tickets.GetXml("Tickets", "Ticket", command.Filters["TicketTypeID"] != null, command.Filters));
}
