public async Task <IActionResult> Edit(int id, [Bind("Id,Problema,Detalle,Estado,ClienteId")] SupportModel supportModel)
{
if (id != supportModel.Id)
{
return(NotFound());
}
if (ModelState.IsValid)
{
try
{
_context.Update(supportModel);
await _context.SaveChangesAsync();
}
catch (DbUpdateConcurrencyException)
{
if (!SupportModelExists(supportModel.Id))
{
return(NotFound());
}
else
{
throw;
}
}
return(RedirectToAction(nameof(Index)));
}
ViewData["ClienteId"] = new SelectList(_context.Cliente, "Id", "Nombre", supportModel.ClienteId);
return(View(supportModel));
}
public IList <SupportModel> GetListSupport(string status)
{
try
{
var datas = new List <SupportModel>();
var supportStore = new SupportStore();
var dt = supportStore.GetListSupport(status);
for (int i = 0; i < dt.Rows.Count; i++)
{
var model = new SupportModel()
{
ID = int.Parse(dt.Rows[i]["SUPPORT_ID"].ToString()),
TITLE = dt.Rows[i]["SUPPORT_HOTEN"].ToString(),
CONTENT = dt.Rows[i]["SUPPORT_CONTENT"].ToString(),
EMAIL = dt.Rows[i]["SUPPORT_EMAIL"].ToString(),
STATUS = dt.Rows[i]["SUPPORT_STATUS"].ToString().Trim() == "1",
FROM_EMAIL = dt.Rows[i]["FROM_EMAIL"].ToString(),
SDT = dt.Rows[i]["SUPPORT_SDT"].ToString()
};
datas.Add(model);
}
return(datas);
}
catch (Exception)
{
return(null);
}
}
public IActionResult Support(SupportModel model)
{
try
{
using (IDbConnection conn = Connection)
{
var param = new DynamicParameters();
param.Add("@Details", model.Details);
param.Add("@Subject", model.Subject);
param.Add("@EmailAddress", model.EmailAddress);
param.Add("@Status", 1);
param.Add("@CreatedBy", model.CreatedBy);
param.Add("@CreatedDate", DateTime.Now);
param.Add("@IsActive", 1);
model = conn.Query <SupportModel>("sp_Tbl_Trx_SupportInsert", param,
commandType: CommandType.StoredProcedure).FirstOrDefault();
}
return(Json("OK"));
}
catch (Exception ex)
{
return(Json("Error"));
throw ex;
}
}
public IActionResult GetUpdateInfo(int id)
{
DataAccess.TASM_SUPPORT_Da manager = new DataAccess.TASM_SUPPORT_Da();
SupportModel model = manager.SelectById(id);
return(SuccessResult(model));
}
public ActionResult Support()
{
var model = new SupportModel();
model = _commonModelFactory.PrepareSupportModel(model, false);
return(View(model));
}
public bool Email(EmailModel emailModel)
{
var model = new SupportModel();
//return Redirect("/");
// return View(model);
return(model.sendMail(emailModel));
}
protected void submit_Click(object sender, EventArgs e)
{
bool validForm = true;
if (dropdownService.SelectedIndex == 0)
{
servicesError.Text = "Must select a service";
validForm = false;
}
else
{
servicesError.Text = "";
}
if (!terms_checkbox.Checked)
{
checkboxError.Text = "Please accepts Terms and Conditions";
validForm = false;
}
else
{
checkboxError.Text = "";
}
if (validForm)
{
var name = nameTextbox.Text;
var email = emailTextBox.Text;
var mobile = mobileTextbox.Text;
var message = messageTextbox.Text;
var service = dropdownService.SelectedValue;
EmailModel emailModel = new EmailModel(email, mobile, name, message, service);
SupportModel supportModel = new SupportModel();
var emailSentSuccessfully = supportModel.sendMail(emailModel);
}
// if (emailSentSuccessfully)
// {
// emailTextBox.Visible = false;
// mobileTextbox.Visible = false;
// nameTextbox.Visible = false;
// messageTextbox.Visible = false;
//terms_checkbox.Visible = false;
// downloadLink.Visible = true;
//termsAndCondition.Visible = false;
//submitBtn.Visible = false;
//configText.Visible = false;
// downloadLabel.Visible = true;
// emailTitle.Visible = false;
// nameTitle.Visible = false;
// phoneNumberTitle.Visible = false;
// messageTitle.Visible = false;
// serviceLabel.Visible = false;
// dropdownService.Visible = false;
// CheckBoxRequired.Visible = false;
// MainHeader.Text = "Your request has been sent in! Sit back and relax! A representative will get in contact with you shortly, Expect a call to this number: " + mobileTextbox.Text;
// downloadLabel.Text = "Our agents to assist you soon. A link will be provided to allow agent to assist you once you receive a call \r\n.";
// }
}
public async Task <IActionResult> Create([Bind("Id,Problema,Detalle,Estado,ClienteId")] SupportModel supportModel)
{
if (ModelState.IsValid)
{
_context.Add(supportModel);
await _context.SaveChangesAsync();
return(RedirectToAction(nameof(Index)));
}
ViewData["ClienteId"] = new SelectList(_context.Cliente, "Id", "Nombre", supportModel.ClienteId);
return(View(supportModel));
}
public ActionResult Support(SupportModel model)
{
if (model.Recipient != null && !_RecipientOptions.Any(o => o.Id == model.Recipient))
{
ModelState.AddModelError("Recipient", "Must be a valid option");
}
if (!ModelState.IsValid)
{
return(this._SupportUnpostedView(model));
}
return(this.View("SupportPosted", new SupportPostedViewModel()));
}
// GET: SupportTickets
public async Task <IActionResult> Index()
{
AppUser currentUser = await _userManager.FindByIdAsync(User.FindFirstValue(ClaimTypes.NameIdentifier));
SupportModel viewModel = new SupportModel
{
Username = currentUser.UserName,
Email = currentUser.Email,
SupportTicket = new SupportTicket()
};
return(View(viewModel));
}
/// <summary>
/// Prepare the contact us model
/// </summary>
/// <param name="model">Contact us model</param>
/// <param name="excludeProperties">Whether to exclude populating of model properties from the entity</param>
/// <returns>Contact us model</returns>
public virtual SupportModel PrepareSupportModel(SupportModel model, bool excludeProperties)
{
if (model == null)
{
throw new ArgumentNullException(nameof(model));
}
if (!excludeProperties)
{
model.Email = _workContext.CurrentCustomer.Email;
model.FullName = _workContext.CurrentCustomer.GetFullName();
model.Company = _workContext.CurrentCustomer.BillingAddress.Company;
}
//model.SubjectEnabled = _commonSettings.SubjectFieldOnContactUsForm;
model.DisplayCaptcha = _captchaSettings.Enabled && _captchaSettings.ShowOnContactUsPage;
return(model);
}
public SupportModel SelectById(int sid)
{
string sql = @"
SELECT T.*,
TR.USER_ID CREATORID,
TR.USER_NAME CREATORNAME,
TU.USER_ID CONDUCTORID,
TU.USER_NAME CONDUCTORNAME,
TP.PID PROJECTID,
TP.NAME PROJECTNAME,
TP.CODE PROJECTCODE,
tm.name MACHINENAME,
tm.serial MACHINESERIAL
FROM TASM_SUPPORT T
LEFT JOIN TASM_USER TR
ON TR.USER_ID = T.CREATOR
LEFT JOIN TASM_USER TU
ON TU.USER_ID = T.CONDUCTOR
LEFT JOIN TASM_PROJECT TP
ON TP.PID = T.PROJECT
left join tasm_machine tm
on tm.mid = t.mid
WHERE 1=1 and t.SID=:sid
";
var configParms = new List <SugarParameter>();
configParms.Add(new SugarParameter("sid", sid));
SupportModel model = Db.SqlQueryable <SupportModel>(sql)
.AddParameters(configParms)
.First();
return(model);
}
public async Task <ActionResult> SendSupportRequest(SupportModel model)
{
if (!ModelState.IsValid)
{
return(View("Support", model));
}
if (!CryptopiaAuthenticationHelper.ValidateCaptcha())
{
ModelState.AddModelError("", Resources.Support.supportReCaptchaError);
return(View("Support", model));
}
if (!await SendSystemEmailAsync(EmailTemplateType.SupportRequest, SystemEmailType.Email_System, model.Email, model.Subject, model.Message))
{
model.IsError = true;
model.Result = Resources.Support.supportFailedError;
return(View("Support", model));
}
ModelState.Clear();
return(View("Support", new SupportModel {
Result = Resources.Support.supportSuccessMessage
}));
}
public SupportModel GetSupportById(string id)
{
try
{
var supporttStore = new SupportStore();
var dt = supporttStore.GetSupportById(id);
var model = new SupportModel();
if (dt.Rows.Count == 0)
{
return(null);
}
model.ID = int.Parse(dt.Rows[0]["SUPPORT_ID"].ToString());
model.TITLE = dt.Rows[0]["SUPPORT_HOTEN"].ToString();
model.SDT = dt.Rows[0]["SUPPORT_SDT"].ToString();
model.STATUS = dt.Rows[0]["SUPPORT_STATUS"].ToString().Trim() == "1";
model.EMAIL = dt.Rows[0]["SUPPORT_EMAIL"].ToString();
return(model);
}
catch (Exception)
{
return(null);
}
}
protected void submit_Click(object sender, EventArgs e)
{
var name = nameTextbox.Text;
var email = emailTextBox.Text;
var mobile = mobileTextbox.Text;
var message = messageTextBox.Text;
var service = dropdownService.SelectedValue;
EmailModel emailModel = new EmailModel(email, mobile, name, message, service);
SupportModel supportModel = new SupportModel();
var emailSentSuccessfully = supportModel.sendMail(emailModel);
if (emailSentSuccessfully)
{
emailTextBox.Visible = false;
mobileTextbox.Visible = false;
nameTextbox.Visible = false;
messageTextBox.Visible = false;
terms_checkbox.Visible = false;
downloadLink.Visible = true;
termsAndCondition.Visible = false;
submitBtn.Visible = false;
configText.Visible = false;
downloadLabel.Visible = true;
emailTitle.Visible = false;
nameTitle.Visible = false;
phoneNumberTitle.Visible = false;
messageTitle.Visible = false;
serviceLabel.Visible = false;
dropdownService.Visible = false;
CheckBoxRequired.Visible = false;
MainHeader.Text = "Your request has been sent in! Sit back and relax! A representative will get in contact with you shortly, Expect a call to this number: " + mobileTextbox.Text;
downloadLabel.Text = "Our agents to assist you soon. A link will be provided to allow agent to assist you once you receive a call \r\n.";
}
}
public IActionResult AddSupport(int ArticleId, [FromBody] SupportModel model)
{
try
{
Compte compte = _context.Comptes.Where(c => c.CompteId.Equals(model.CompteId)).FirstOrDefault();
Article article = _context.Articles.Where(a => a.ArticleId.Equals(ArticleId)).FirstOrDefault();
Support support = new Support(article)
{
Objet = model.Objet,
Description = model.Description,
DateCreation = DateTime.Now,
Compte = compte,
};
_context.Supports.Add(support);
_context.SaveChanges();
return(Ok());
}
catch (Exception) { }
return(BadRequest());
}
public ActionResult Support(SupportModel Model)
{
//Save Support Form
Support spt = new Support();
var isSaveSuccess = true;
if (isSaveSuccess)
{
spt.Name = Model.Name;
}
spt.Email = Model.Email;
spt.PhoneNo = Model.PhoneNo;
spt.Subject = Model.Subject;
spt.DescribeYourIssue = Model.DescribeYourIssue;
dba.Supports.InsertOnSubmit(spt);
dba.SubmitChanges();
if (ModelState.IsValid)
{
try
{
MailMessage mail = new MailMessage();
SmtpClient client = new SmtpClient();
mail.To.Add("*****@*****.**");
mail.From = new MailAddress("*****@*****.**");
client.Port = 587;
client.Host = "smtp.gmail.com";
client.EnableSsl = true;
client.Timeout = 10000;
client.DeliveryMethod = SmtpDeliveryMethod.Network;
client.UseDefaultCredentials = false;
client.Credentials = new System.Net.NetworkCredential("*****@*****.**", "testing@123");
mail.Subject = Model.Subject;
string msgbody = "";
msgbody = "Hi ";
string Template = "";
Template = "Templates/Support.html";
using (StreamReader reader = new StreamReader(Path.Combine(HttpRuntime.AppDomainAppPath, Template)))
{
msgbody = reader.ReadToEnd();
//Replace UserName and Other variables available in body Stream
msgbody = msgbody.Replace("{Name}", Model.Name);
msgbody = msgbody.Replace("{Email}", Model.Email);
msgbody = msgbody.Replace("{PhoneNo}", Model.PhoneNo);
msgbody = msgbody.Replace("{Subject}", Model.Subject);
msgbody = msgbody.Replace("{DescribeYourIssue}", Model.DescribeYourIssue);
}
mail.BodyEncoding = System.Text.Encoding.UTF8;
mail.SubjectEncoding = System.Text.Encoding.UTF8;
System.Net.Mail.AlternateView plainView = System.Net.Mail.AlternateView.CreateAlternateViewFromString(System.Text.RegularExpressions.Regex.Replace(msgbody, @"<(.|\n)*?>", string.Empty), null, "text/plain");
System.Net.Mail.AlternateView htmlView = System.Net.Mail.AlternateView.CreateAlternateViewFromString(msgbody, null, "text/html");
mail.AlternateViews.Add(plainView);
mail.AlternateViews.Add(htmlView);
mail.IsBodyHtml = true;
client.Send(mail);
ModelState.Clear();
ViewBag.Message = "Thank you for Contacting us ";
}
catch (Exception ex)
{
ModelState.Clear();
ViewBag.Message = $" Sorry we are facing Problem here {ex.Message}";
}
}
return(View());
}
public async Task <string> TroubleShootProblem(int supportId)
{
var model = new SupportModel();
return(await model.retrieveSupportStringForId(supportId));
}
private ActionResult _SupportUnpostedView(SupportModel model)
{
return(this.View("SupportUnposted", new SupportUnpostedViewModel {
RecipientOptions = _RecipientOptions
}, model));
}
public virtual IActionResult SupportSend(SupportModel model, bool captchaValid)
{
//validate CAPTCHA
if (_captchaSettings.Enabled && _captchaSettings.ShowOnContactUsPage && !captchaValid)
{
ModelState.AddModelError("", _captchaSettings.GetWrongCaptchaMessage(_localizationService));
}
model = _commonModelFactory.PrepareSupportModel(model, true);
if (ModelState.IsValid)
{
//var subject = _commonSettings.SubjectFieldOnContactUsForm ? model.Subject : null;
//var body = Core.Html.HtmlHelper.FormatText(model.Enquiry, false, true, false, false, false, false);
//_workflowMessageService.SendContactUsMessage(_workContext.WorkingLanguage.Id,
// model.Email.Trim(), model.FullName, subject, body);
var msgBody = "<b>Name: </b>" + model.FullName + "<br>";
msgBody += "<b>Email: </b>" + model.Email + "<br>";
msgBody += "<b>Phone: </b>" + model.Phone + "<br>";
msgBody += "<b>Description: </b>" + model.Description + "<br>";
msgBody += "<b>Copier: </b>" + model.Copier + "<br>";
msgBody += "<b>Company: </b>" + model.Company + "<br>";
msgBody += "<b>Accessory Model: </b>" + model.AccessoryModel + "<br>";
msgBody += "<b>Location of Issue: </b>" + model.LocationOfIssue + "<br>";
msgBody += "<b>Error Code: </b>" + model.ErrorCode + "<br>";
msgBody += "<b>How Long Have You Had This Issue?: </b>" + model.HowLongHaveYouHadThisIssue + "<br>";
msgBody += "<b>Parts/Supplies Affected: </b>" + model.PartsSuppliesAffected + "<br>";
var senderAccount = _emailAccountService.GetEmailAccountById(_emailAccountSettings.DefaultEmailAccountId);
var email = new QueuedEmail
{
Priority = QueuedEmailPriority.Low,
From = senderAccount.Email,
FromName = senderAccount.DisplayName,
To = "*****@*****.**",
CC = "*****@*****.**",
Subject = "Support Request",
Body = msgBody,
CreatedOnUtc = DateTime.UtcNow,
EmailAccountId = 1,
DontSendBeforeDateUtc = DateTime.UtcNow
};
if (model.Attachments != null && model.Attachments.Length > 0)
{
//Assigning Unique Filename (Guid)
var myUniqueFileName = Convert.ToString(Guid.NewGuid());
//Getting file Extension
var FileExtension = Path.GetExtension(model.Attachments.FileName);
// concating FileName + FileExtension
var newFileName = myUniqueFileName + FileExtension;
// Combines two strings into a path.
var fileName = Path.Combine(_hostingEnvironment.WebRootPath, "SupportPicture") + $@"\{newFileName}";
// if you want to store path of folder in database
var imagePath = "SupportPicture/" + newFileName;
//var tmp = HostingEnvironment.ApplicationPhysicalPath; // Server.MapPath("~");
using (var stream = new FileStream(fileName, FileMode.Create))
{
model.Attachments.CopyTo(stream);
}
email.AttachmentFileName = model.Attachments.FileName;
email.AttachmentFilePath = fileName;
}
_queuedEmailService.InsertQueuedEmail(email);
model.SuccessfullySent = true;
model.Result = _localizationService.GetResource("Support.YourEnquiryHasBeenSent");
//activity log
_customerActivityService.InsertActivity("PublicStore.Support", _localizationService.GetResource("ActivityLog.PublicStore.Support"));
return(View(model));
}
return(View(model));
}
