public CallHistoryListModel GetByContactId(int contactId, int userLogType)
{
var list = CallHistoryRepository.GetAllByContactId(contactId) ?? new List <CallHistoryInfo>();
// Repear call
var task = new Task(() => RepairCall(list.Where(c => !c.CallId.IsStringNullOrEmpty())
.Where(c => c.Duration.IsStringNullOrEmpty())));
//var task = new Task(() => RepairCall(list));
task.Start();
list = list.Where(c => c.StatusMapId > 0).ToList();
list = userLogType == (int)EmployeeType.Consultant
? list.Where(c => c.UserLogType.IsIntegerNull() || c.UserLogType == userLogType).ToList()
: list.Where(c => c.UserLogType == userLogType).ToList();
var model = new CallHistoryListModel
{
Rows = list,
};
var second = model.Rows.ToList().Sum(c => ConvertHelper.ToInt32(c.Duration));
var strTime = second >= 60 ? (second / 60) + " phút, " + (second % 60) + " giây" : second + " giây";
model.UserData = new List <string>
{
"Tổng số lượng gọi: " + model.Rows.Count(c => !string.IsNullOrEmpty(c.CallId)) + " cuộc",
"Tổng thời gian gọi: " + strTime,
};
return(model);
}
public CallHistoryListModel GetCallError()
{
var listCallHistories = CallHistoryRepository.GetAllCallError() ?? new List <CallHistoryInfo>();
var model = new CallHistoryListModel
{
Rows = listCallHistories,
};
return(model);
}
public static void Main(string[] args)
{
var list = CallHistoryRepository.GetCallsEmptyLinkAll() ?? new List <CallHistoryInfo>();
RepairCall(list.Where(c => !c.CallId.IsStringNullOrEmpty())
.Where(c => c.Duration.IsStringNullOrEmpty()));
list = list.Where(c => c.StatusMapId > 0).ToList();
list = userLogType == (int)EmployeeType.Consultant
? list.Where(c => c.UserLogType.IsIntegerNull() || c.UserLogType == userLogType).ToList()
: list.Where(c => c.UserLogType == userLogType).ToList();
}
public string ChangeInterview(string infomation)
{
var log = new TmpLogServiceInfo
{
Time = DateTime.Now,
Description = infomation,
CallType = (int)CallType.UpdateChangeInterview,
};
try
{
var input = JsonConvert.DeserializeObject <ChangeInterview>(infomation);
var result = CheckInputChangeInterview(input);
if (result.Code == 0)
{
CallHistoryRepository.UpdateChangeInterview(input.ContactId, input.StatusInterviewId, input.AppointmentDate, input.Notes, input.TeacherTypeId, input.TimeSlotId);
//var entity = new AppointmentInterviewInfo
// {
// ContactId = input.ContactId,
// }
//AppointmentInterviewRepository.Create();
result.Code = 0;
}
var output = JsonConvert.SerializeObject(result);
log.Description = result.Description + "_" + infomation;
log.Status = result.Code;
TmpLogServiceRepository.Create(log);
return(output);
}
catch (Exception ex)
{
var result = new Result();
result.Code = 1;
result.Description = "Hệ thống hiện tại bị lỗi, cập nhật thay đổi trạng thái phỏng vấn không thành công" + infomation;
var output = JsonConvert.SerializeObject(result);
log.Description = result.Description + "_" + infomation;
log.Status = result.Code;
TmpLogServiceRepository.Create(log);
return(output);
}
}
public CallHistoryListModel FilterHistory(int groupId, int userId, string handoverDate, string callDate, int statusMapId, int statusCareId, string levelIds, string mobilePhone, int employeeTypeId, int page, int rows)
{
string users;
if (userId == 0)
{
if (groupId == 0)
{
users = string.Empty;
}
else
{
users = StoreData.ListUser
.Where(c => c.GroupId == groupId)
.Select(c => c.UserID.ToString())
.Distinct().Aggregate((total, curent) => total + "," + curent);
}
}
else
{
users = userId.ToString();
}
var employeeType = (EmployeeType)employeeTypeId;
var dateCall = callDate.IsStringNullOrEmpty() ? null : callDate.ToDateTime();
var dateHandover = handoverDate.IsStringNullOrEmpty() ? null : handoverDate.ToDateTime();
int totalRecords;
var model = new CallHistoryListModel
{
Rows = CallHistoryRepository.FilterHistory(users, dateHandover, dateCall, statusMapId, statusCareId, levelIds, mobilePhone, employeeType, page, rows, out totalRecords),
Total = (totalRecords / rows) + 1,
UserData = new List <string>
{
totalRecords.ToString(),
},
Records = rows,
Page = page,
};
return(model);
}
public CallHistoryListModel FilterHistoryForImporter(int userId, string callDate, string callDateEnd, string startTime, string endTime, int statusMapId, string levels, string educationLevels, string schools, string majors, int page, int rows)
{
DateTime?startDate = null, endDate = null;
if (endTime.IsStringNullOrEmpty())
{
endTime = "23:59:59";
}
if (startTime.IsStringNullOrEmpty())
{
startTime = "00:00:00";
}
var dateCall = callDate.IsStringNullOrEmpty() ? null : callDate.ToDateTime();
var dateCallEnd = callDateEnd.IsStringNullOrEmpty() ? null : callDateEnd.ToDateTime();
if (dateCall != null)
{
startDate = (dateCall.Value.ToString("dd/MM/yyyy") + " " + startTime).ToDateTime("dd/MM/yyyy HH:mm:ss");
}
if (dateCallEnd != null)
{
endDate = (dateCallEnd.Value.ToString("dd/MM/yyyy") + " " + endTime).ToDateTime("dd/MM/yyyy HH:mm:ss");
}
int totalRecords;
const int userLogType = (int)EmployeeType.Collaborator;
var model = new CallHistoryListModel
{
Rows = CallHistoryRepository.FilterHistoryForImporter(userId, startDate, endDate, statusMapId, levels, educationLevels, schools, majors, userLogType, page, rows, out totalRecords),
Total = (totalRecords / rows) + 1,
UserData = new List <string>
{
totalRecords.ToString(),
},
Records = rows,
Page = page,
};
return(model);
}
public string GetAllByDateFromTo(FormDataCollection form)//(string dateTimeFrom, string dateTimeTo)
{
try
{
var dateFrom = TimeStampConvert.UnixTimeStampToDateTime(Double.Parse(form.Get("dateTimeFrom")));
var dateTo = TimeStampConvert.UnixTimeStampToDateTime(Double.Parse(form.Get("dateTimeTo")));
var result = CallHistoryRepository.GetAll_ByFromDate_ToDate(dateFrom, dateTo);
foreach (var item in result)
{
if ((item.CreatedDate).HasValue)
{
item.CreatedDate_TimeStamp = TimeStampConvert.ConvertToUnixTime((DateTime)item.CreatedDate);
}
if ((item.StartTime).HasValue)
{
item.StartTime_TimeStamp = TimeStampConvert.ConvertToUnixTime((DateTime)item.StartTime);
}
if ((item.EndTime).HasValue)
{
item.EndTime_TimeStamp = TimeStampConvert.ConvertToUnixTime((DateTime)item.EndTime);
}
}
var output = JsonConvert.SerializeObject(result);
return(output);
}
catch (Exception ex)
{
Error error = new Error();
error.Code = 0;
error.Description = ex.Message.ToString();
var outputError = JsonConvert.SerializeObject(error);
return(outputError);
}
}
public string UpdateCallInfoCM(string infomation)
{
// Logs
var log = new TmpLogServiceInfo
{
Time = DateTime.Now,
Description = infomation,
CallType = (int)CallType.UpdateCallInfoCM
};
try
{
//bắt sự kiện ngoại lệ như input NULL, không có thông tin
var input = JsonConvert.DeserializeObject <UpdateCasecCallInfo>(infomation);
var result = CheckInputUpdateCasecCallInfo(input);
if (result.Code == 0)
{
CallHistoryRepository.UpdateCallInfoCM(input.CallHistoryId, input.ContactId, input.AgentCode, input.StationId, input.MobilePhone, input.ResponseTime, input.StartTime, input.EndTime, input.RingTime, input.LinkRecord, input.CallCenterInfo, input.Duration, input.ErrorCode, input.ErrorDesc, input.StatusUpDate, input.CallType, input.CallTime);
result.Code = 0;
}
var output = JsonConvert.SerializeObject(result);
log.Description = result.Description + "_" + infomation;
log.Status = result.Code;
TmpLogServiceRepository.Create(log);
return(output);
}
catch (Exception ex)
{
var result = new Result();
result.Code = 1;
result.Description = "Hệ thống hiện tại bị lỗi, cập nhật thông tin cuộc gọi không thành công" + infomation;
var output = JsonConvert.SerializeObject(result);
log.Description = result.Description + "_" + infomation;
log.Status = result.Code;
TmpLogServiceRepository.Create(log);
return(output);
}
}
public string UpdateCallInfoCM(string infomation)
{
//bắt sự kiện ngoại lệ như input NULL, không có thông tin
// Logs
var log = new TmpLogServiceInfo
{
Time = DateTime.Now,
Description = infomation,
CallType = (int)CallType.UpdateInterviewInfoCM,
};
var input = JsonConvert.DeserializeObject <UpdateCasecCallInfo>(infomation);
var result = CheckInputUpdateCasecCallInfo(input);
if (result.Code == 0)
{
CallHistoryRepository.UpdateCallInfoCM(input.CallHistoryId, input.ContactId, input.AgentCode, input.StationId, input.MobilePhone, input.ResponseTime, input.StartTime, input.EndTime, input.RingTime, input.LinkRecord, input.CallCenterInfo, input.Duration, input.ErrorCode, input.ErrorDesc, input.StatusUpDate, input.CallType);
result.Code = 0;
}
var output = JsonConvert.SerializeObject(result);
return(output);
}
static void Main(string[] args)
{
//Goi ham get CallHistoryInfo tat ca cac cuoc goi chua co link ghi am.
int count = 1;
while (true)
{
count = 1;
List <CallHistoryInfo> items = CallHistoryRepository.GetAllCallInfoNotLinkRecords();
foreach (CallHistoryInfo item in items)
{
try
{
StoreData.Job_WsUpdateCallHistoryInfo(item.CallHistoryId);
var itemInfo = CallHistoryRepository.GetInfo(item.CallHistoryId);
Console.WriteLine(count + "/" + items.Count + " TIME: " + itemInfo.CreatedDate + " MESSAGE: " + itemInfo.ErrorDesc + " CALLID: " + itemInfo.CallId + " LINKRECORD: " + itemInfo.LinkRecord);
Console.WriteLine();
count++;
}
catch (Exception ex)
{
Console.WriteLine("Log exception: " + ex.Message);
var itemInfo = CallHistoryRepository.GetInfo(item.CallHistoryId);
Console.WriteLine("EXCEPTION - MESSAGE: " + itemInfo.ErrorDesc + " CALLID: " + itemInfo.CallId + "TIME: " + itemInfo.CreatedDate);
Console.WriteLine();
count++;
TmpLogServiceInfo tmp = new TmpLogServiceInfo();
tmp.CallType = (int)CallType.ExceptionLogGetLinkRecord;
tmp.Status = 1;
tmp.Description = "";
tmp.Time = DateTime.Now;
TmpLogServiceRepository.Create(tmp);
}
}
}
Console.ReadLine();
}
public string UpdateStatusInterview(string infomation)
{
var log = new TmpLogServiceInfo
{
Time = DateTime.Now,
Description = infomation,
CallType = (int)CallType.UpdateStatusInterview,
};
try
{
var input = JsonConvert.DeserializeObject <UpdateStatusInterview>(infomation);
var result = CheckInputUpdateStatusInterview(input);
if (result.Code == 0)
{
CallHistoryRepository.UpdateStatusInterview(input.ContactId, input.StatusInterviewId, input.Notes);
result.Code = 0;
}
var output = JsonConvert.SerializeObject(result);
log.Description = result.Description + "_" + infomation;
log.Status = result.Code;
TmpLogServiceRepository.Create(log);
return(output);
}
catch (Exception ex)
{
var result = new Result();
result.Code = 1;
result.Description = "Hệ thống hiện tại bị lỗi, cập nhật trạng thái phỏng vấn không thành công" + infomation;
var output = JsonConvert.SerializeObject(result);
log.Description = result.Description + "_" + infomation;
log.Status = result.Code;
TmpLogServiceRepository.Create(log);
return(output);
}
}
public static T Create <T>(ContactInfo info) where T : BCModelContact
{
var objModel = Activator.CreateInstance(typeof(T)) as BCModelContact;
if (objModel == null)
{
return(default(T));
}
objModel.Id = info.Id;
objModel.Code = info.Code;
objModel.Email = info.Email;
objModel.Location = info.Address;
objModel.Fullname = info.Fullname;
objModel.Level = Enum.GetName(typeof(LevelType), info.LevelId);
objModel.SourceType = Enum.GetName(typeof(SourceType), info.TypeId);
objModel.HandoverDate = info.HandoverConsultantDate != null
? info.HandoverConsultantDate.Value.ToString("dd/MM/yyyy")
: string.Empty;
objModel.HandoverDistributorDate = info.HandoverCollaboratorDate != null
? info.HandoverCollaboratorDate.Value.ToString("dd/MM/yyyy")
: info.RegisteredDate != null?info.RegisteredDate.Value.ToString("dd/MM/yyyy") : string.Empty;
// Phone
var phones = PhoneRepository.GetByContact(info.Id);
if (phones != null)
{
var phoneEntity = phones.FirstOrDefault(phone => phone.IsPrimary > 0) ?? phones.FirstOrDefault();
if (phoneEntity != null)
{
objModel.Mobile = phoneEntity.PhoneNumber;
}
}
// StatusCare
var statusCare = StatusCareRepository.GetAll().FirstOrDefault(c => c.Id == info.StatusCareConsultantId);
if (statusCare != null)
{
objModel.StatusCare = statusCare.Name;
}
// StatusMap
var statusMap = StatusMapRepository.GetAll().FirstOrDefault(c => c.Id == info.StatusMapConsultantId) ??
StatusMapRepository.GetInfo(info.StatusMapConsultantId);
if (statusMap != null)
{
objModel.StatusMap = statusMap.Name;
}
// Notes
if (info.CallInfoConsultant.IsStringNullOrEmpty())
{
var callHistories = CallHistoryRepository.GetAllByContactId(info.Id);
if (!callHistories.IsNullOrEmpty())
{
objModel.Notes = callHistories.Last().CallCenterInfo;
}
}
else
{
objModel.Notes = info.CallInfoConsultant;
}
// Channel
if (objModel.SourceType == Enum.GetName(typeof(SourceType), Core.SourceType.MO))
{
var channel = ChannelRepository.GetAll().FirstOrDefault(c => c.ChannelId == info.ChannelId) ??
ChannelRepository.GetInfo(info.ChannelId);
if (channel != null)
{
objModel.Channel = channel.Name;
}
}
else if (objModel.SourceType == Enum.GetName(typeof(SourceType), Core.SourceType.CC))
{
if (info.UserCollaboratorId > 0)
{
var user = StoreData.ListUser.FirstOrDefault(c => c.UserID == info.UserCollaboratorId);
if (user != null)
{
objModel.Channel = user.FullName;
}
}
}
else
{
if (info.ChannelId == 1)
{
if (info.UserCollaboratorId > 0)
{
var user = StoreData.ListUser.FirstOrDefault(c => c.UserID == info.UserCollaboratorId);
if (user != null)
{
objModel.Channel = user.FullName;
}
}
}
if (objModel.Channel.IsStringNullOrEmpty())
{
var channel = ChannelRepository.GetAll().FirstOrDefault(c => c.ChannelId == info.ChannelId) ??
ChannelRepository.GetInfo(info.ChannelId);
if (channel != null)
{
objModel.Channel = channel.Name;
}
}
}
// Consultant
var consultant = StoreData.ListUser.FirstOrDefault(c => c.UserID == info.UserConsultantId) ??
UserRepository.GetInfo(info.UserConsultantId);
if (consultant != null)
{
objModel.Consultant = consultant.FullName;
}
return((T)objModel);
}
public CallHistoryInfo Call(int id, string mobile)
{
#region "Log Checkpoint - Begin Goi Den CallCenter 28/10/2016"
int SessionLog = TmpJobReportRepository.GetSessionLog();
DateTime TimeBegin = DateTime.Now;
var logbegin = new LogDashBoard
{
Date = DateTime.Now.Date,
Time = TimeBegin.ToString("dd/MM/yyyy HH:mm:ss:fff"),
Name = "BEGIN_CALL_CONTACT_TVTS",
ContactId = id,
CreatedBy = UserContext.GetCurrentUser().UserID,
Runtime = "0",
Session = SessionLog,
};
LogDashBoardRepository.CreateLogDashBoard(logbegin);
#endregion
if (string.IsNullOrEmpty(mobile))
{
return(null);
}
var user = UserRepository.GetCurrentUserInfo();
// Logs
var log = new TmpLogServiceInfo
{
Time = DateTime.Now,
CallType = (int)CallType.Incoming,
};
try
{
//var item = HelpUtils.Call(mobile, user.StationId, user.UserName, StoreData.CallCenterSoapBinding);
var item = HelpUtils.CallNew(mobile, user.StationId, user.UserName, StoreData.LinkCallCenter);
#region "Log Checkpoint - End Goi Den CallCenter 28/10/2016"
DateTime TimeEnd = DateTime.Now;
var logend = new LogDashBoard
{
Date = DateTime.Now.Date,
Time = TimeEnd.ToString("dd/MM/yyyy HH:mm:ss:fff"),
Name = "END_CALL_CONTACT_TVTS",
ContactId = id,
CreatedBy = UserContext.GetCurrentUser().UserID,
Runtime = "0",
Session = SessionLog,
CallId = item.call_id
};
LogDashBoardRepository.CreateLogDashBoard(logend);
#endregion
var entity = new CallHistoryInfo
{
ContactId = id,
StatusMapId = 0,
StatusUpdate = 1,
StatusCareId = 0,
CallHistoryId = 0,
RecallTime = null,
CallTimeLength = 0,
Status = item.status,
CallId = item.call_id,
CreatedBy = user.UserID,
CallTime = DateTime.Now,
RingTime = item.ringtime,
Duration = item.duration,
CreatedDate = DateTime.Now,
AgentCode = item.agent_code,
ErrorCode = item.error_code,
ErrorDesc = item.error_desc,
StationId = item.station_id,
CallCenterInfo = string.Empty,
MessageCode = item.message_code,
MobilePhone = item.mobile_phone,
LinkRecord = item.link_down_record,
EndTime = item.end_time.ToDateTime("yyyyMMddHHmmss"),
StartTime = item.start_time.ToDateTime("yyyyMMddHHmmss"),
ResponseTime = item.datetime_response.ToDateTime("yyyyMMddHHmmss"),
LogCallCenter = item.log_callcenter
};
entity.CallHistoryId = CallHistoryRepository.Create(entity);
// Logs
log.Description = entity.LogCallCenter;
log.Status = 1; // ko lỗi
TmpLogServiceRepository.Create(log);
// Return
return(entity);
}
catch (Exception ex)
{
// Logs
log.Status = 0; //lỗi
log.Description = "CallHistories/Call, Mobile: " + mobile + ": " + ex.Message.ToString();
TmpLogServiceRepository.Create(log);
// Return
return(null);
}
}
public CallHistoryInfo Get(int id)
{
return(CallHistoryRepository.GetInfo(id));
}
public int RepairCall()
{
var list = CallHistoryRepository.GetAllCallError() ?? new List <CallHistoryInfo>();
return(list.IsNullOrEmpty() ? 0 : RepairCall(list));
}
public ResultMissCall Incoming(string infomation)
{
// Logs
var log = new TmpLogServiceInfo
{
Time = DateTime.Now,
Description = infomation,
CallType = (int)CallType.Incoming,
};
if (string.IsNullOrEmpty(infomation))
{
// Logs
log.Status = 1;
log.Description = "Thông tin cuộc gọi đến rỗng";
TmpLogServiceRepository.Create(log);
// Return
return(new ResultMissCall
{
Code = (int)ErrorServiceType.NullOrEmpty,
Description = "Thông tin cuộc gọi đến rỗng",
});
}
infomation = "<?xml version=\"1.0\" encoding=\"UTF-8\"?><CallInfor>" + infomation + "</CallInfor>";
var callInfo = ObjectHelper.CreateObject <CallInfor>(infomation);
if (callInfo == null)
{
// Logs
log.Status = 1;
log.Description = "Thông tin cuộc gọi không đúng định dạng: " + infomation;
TmpLogServiceRepository.Create(log);
// Return
return(new ResultMissCall
{
Code = (int)ErrorServiceType.NotFormat,
Description = "Thông tin cuộc gọi không đúng định dạng",
});
}
try
{
callInfo.mobile_phone = callInfo.mobile_phone.Trim();
if (callInfo.mobile_phone.StartsWith("0"))
{
callInfo.mobile_phone = callInfo.mobile_phone.Substring(1);
}
var contactInfo = ContactRepository.GetByMobile(callInfo.mobile_phone);
var entity = new CallHistoryInfo
{
// Info call
CallTimeLength = 0,
CallTime = DateTime.Now,
Status = callInfo.status,
CallId = callInfo.call_id,
CreatedDate = DateTime.Now,
Duration = callInfo.duration,
RingTime = callInfo.ringtime,
CallCenterInfo = string.Empty,
StationId = callInfo.station_id,
AgentCode = callInfo.agent_code,
ErrorCode = callInfo.error_code,
ErrorDesc = callInfo.error_desc,
CallType = (int)CallType.Incoming,
MessageCode = callInfo.message_code,
MobilePhone = callInfo.mobile_phone,
UserLogType = (int)EmployeeType.Consultant,
StatusUpdate = contactInfo == null ? -1 : 2,
LinkRecord = callInfo.link_down_record.IsStringNullOrEmpty()
? string.Empty
: callInfo.link_down_record.Replace("/var/spool/asterisk/monitor", StoreData.LinkRecordCRM(contactInfo == null ? 0 : contactInfo.BranchId)),
EndTime = callInfo.end_time.ToDateTime("yyyyMMddHHmmss"),
StartTime = callInfo.start_time.ToDateTime("yyyyMMddHHmmss"),
ResponseTime = callInfo.datetime_response.ToDateTime("yyyyMMddHHmmss"),
// Info contact
ContactId = contactInfo == null ? 0 : contactInfo.Id,
LevelId = contactInfo == null ? 0 : contactInfo.LevelId,
CreatedBy = contactInfo == null ? 0 : contactInfo.UserConsultantId,
StatusMapId = contactInfo == null ? 0 : contactInfo.StatusMapConsultantId,
StatusCareId = contactInfo == null ? 0 : contactInfo.StatusCareConsultantId,
RecallTime = contactInfo == null ? null : contactInfo.AppointmentConsultantDate,
};
CallHistoryRepository.Create(entity);
// Logs
log.Status = 0;
log.Description = infomation + " ==> BranchId: " + (contactInfo == null ? 0 : contactInfo.BranchId);
TmpLogServiceRepository.Create(log);
// Return
return(new ResultMissCall
{
Code = (int)ErrorServiceType.Success,
Description = "Cập nhật cuộc gọi đến thành công",
});
}
catch (Exception ex)
{
// Logs
log.Status = 0;
log.Description = ex + " ---- input" + infomation;
TmpLogServiceRepository.Create(log);
// Return
return(new ResultMissCall
{
Code = (int)ErrorServiceType.Exception,
Description = "Cập nhật cuộc gọi đến không thành công, lỗi hệ thống",
});
}
}
public Result TCLCallInfoUpdate(string infomation)
{
// Logs
var log = new TmpLogServiceInfo
{
Time = DateTime.Now,
Description = infomation,
CallType = (int)CallType.IncomingUpdate,
};
if (string.IsNullOrEmpty(infomation))
{
// Logs
log.Status = 1;
log.Description = "Thông tin cuộc gọi đến rỗng";
TmpLogServiceRepository.Create(log);
// Return
return(new Result
{
Code = (int)ErrorServiceType.NullOrEmpty,
Description = "Thông tin cuộc gọi đến rỗng",
});
}
infomation = "<?xml version=\"1.0\" encoding=\"UTF-8\"?><CallInforUpdate>" + infomation + "</CallInforUpdate>";
var callInfo = ObjectHelper.CreateObject <CallInforUpdate>(infomation);
if (callInfo == null)
{
// Logs
log.Status = 1;
log.Description = "Thông tin cuộc gọi không đúng định dạng: " + infomation;
TmpLogServiceRepository.Create(log);
// Return
return(new Result
{
Code = (int)ErrorServiceType.NotFormat,
Description = "Thông tin cuộc gọi không đúng định dạng",
});
}
try
{
if (callInfo.station_id.IsStringNullOrEmpty())
{
var arr = callInfo.agent_code.Split('/');
if (arr.Length > 1)
{
callInfo.station_id = arr[1];
}
}
callInfo.mobile_phone = callInfo.mobile_phone.Trim();
if (callInfo.mobile_phone.StartsWith("0"))
{
callInfo.mobile_phone = callInfo.mobile_phone.Substring(1);
}
var contactInfo = ContactRepository.GetByMobile(callInfo.mobile_phone);
var callHitoryInfo = CallHistoryRepository.GetInfoIdentifyTcl(callInfo.call_id, (int)EmployeeType.Collaborator) ??
new CallHistoryInfo();
callHitoryInfo.CallTimeLength = 0;
callHitoryInfo.CallTime = DateTime.Now;
callHitoryInfo.Status = callInfo.status;
callHitoryInfo.CallId = callInfo.call_id;
callHitoryInfo.CreatedDate = DateTime.Now;
callHitoryInfo.Duration = callInfo.duration;
callHitoryInfo.RingTime = callInfo.ringtime;
callHitoryInfo.CallCenterInfo = string.Empty;
callHitoryInfo.StationId = callInfo.station_id;
callHitoryInfo.AgentCode = callInfo.agent_code;
callHitoryInfo.ErrorCode = callInfo.error_code;
callHitoryInfo.ErrorDesc = callInfo.error_desc;
callHitoryInfo.MessageCode = callInfo.message_code;
callHitoryInfo.MobilePhone = callInfo.mobile_phone;
callHitoryInfo.CallType = (int)CallType.IncomingUpdate;
callHitoryInfo.StatusUpdate = contactInfo == null ? -1 : 2;
callHitoryInfo.UserLogType = (int)EmployeeType.Collaborator;
callHitoryInfo.LinkRecord = callInfo.link_down_record.IsStringNullOrEmpty()
? string.Empty
: callInfo.link_down_record.Replace("/var/spool/asterisk/monitor/5678/", StoreData.LinkRecordTCL(contactInfo == null ? 0 : contactInfo.BranchId));
callHitoryInfo.EndTime = callInfo.end_time.ToDateTime("yyyyMMddHHmmss");
callHitoryInfo.StartTime = callInfo.start_time.ToDateTime("yyyyMMddHHmmss");
callHitoryInfo.ResponseTime = callInfo.datetime_response.ToDateTime("yyyyMMddHHmmss");
if (callHitoryInfo.ContactId.IsIntegerNull())
{
callHitoryInfo.ContactId = contactInfo == null ? 0 : contactInfo.Id;
}
if (callHitoryInfo.LevelId.IsIntegerNull())
{
callHitoryInfo.LevelId = contactInfo == null ? 0 : contactInfo.LevelId;
}
if (callHitoryInfo.CreatedBy.IsIntegerNull())
{
callHitoryInfo.CreatedBy = contactInfo == null ? 0 : contactInfo.UserConsultantId;
}
if (callHitoryInfo.RecallTime == null)
{
callHitoryInfo.RecallTime = contactInfo == null ? null : contactInfo.AppointmentConsultantDate;
}
if (callHitoryInfo.StatusMapId.IsIntegerNull())
{
callHitoryInfo.StatusMapId = contactInfo == null ? 0 : contactInfo.StatusMapConsultantId;
}
if (callHitoryInfo.StatusCareId.IsIntegerNull())
{
callHitoryInfo.StatusCareId = contactInfo == null ? 0 : contactInfo.StatusCareConsultantId;
}
if (callHitoryInfo.CallCenterInfo.IsStringNullOrEmpty())
{
callHitoryInfo.CallCenterInfo = contactInfo == null ? string.Empty : contactInfo.CallInfoConsultant;
}
CallHistoryRepository.Create(callHitoryInfo);
// Logs
log.Status = 0;
log.Description = infomation + " ==> BranchId: " + (contactInfo == null ? 0 : contactInfo.BranchId);
TmpLogServiceRepository.Create(log);
// Return
return(new Result
{
Code = (int)ErrorServiceType.Success,
Description = "Cập nhật cuộc gọi đến thành công",
});
}
catch (Exception ex)
{
// Logs
log.Status = 0;
log.Description = ex + " ---- input" + infomation;
TmpLogServiceRepository.Create(log);
// Return
return(new Result
{
Code = (int)ErrorServiceType.Exception,
Description = "Cập nhật cuộc gọi đến không thành công, lỗi hệ thống",
});
}
}
