public static Case ComplimentToCrmCase(FeedbackAndComplimentDetailsFormBuilder model, IOptions <ComplimentsListConfiguration> _complimentConfig)
{
model.CouncilDepartmentSub = CouncilDepartmentSubMapper.SetComplaintCouncilDepartmentSub(model.RevsBensDept, model.EnvironmentDept, model.PlanningDept);
var events = _complimentConfig.Value.ComplimentsConfigurations;
var eventCode = string.IsNullOrEmpty(model.CouncilDepartmentSub)
? events.FirstOrDefault(_ => _.EventName == model.CouncilDepartment)?.EventCode ?? events.FirstOrDefault(_ => _.EventName == "none")?.EventCode
: events.FirstOrDefault(_ => _.EventName == model.CouncilDepartmentSub)?.EventCode ?? events.FirstOrDefault(_ => _.EventName == "none")?.EventCode;
if ((model.CouncilDepartment == "libraries" || model.CouncilDepartmentSub == "libraries") &&
(Environment.GetEnvironmentVariable("ASPNETCORE_ENVIRONMENT") == "prod" || Environment.GetEnvironmentVariable("ASPNETCORE_ENVIRONMENT") == "stage"))
{
eventCode = 2002782;
}
string name = string.IsNullOrEmpty(model.Name) ? "Not provided" : model.Name;
var crmCase = new Case
{
EventCode = (int)eventCode,
EventTitle = $"Compliment",
Description = $"Name: {name} \n\n Feedback: {model.Description}"
};
return(crmCase);
}
public static Case ToCrmCase(ComplaintDetailsFormBuilder model, IOptions <ComplaintsListConfiguration> complaintsConfig)
{
model.CouncilDepartmentSub = CouncilDepartmentSubMapper.SetComplaintCouncilDepartmentSub(model.RevsBensDept, model.EnvironmentDept, model.PlanningDept);
var events = complaintsConfig.Value.ComplaintsConfigurations;
var eventCode = string.IsNullOrEmpty(model.CouncilDepartmentSub)
? events.FirstOrDefault(_ => _.EventName == model.CouncilDepartment)?.EventCode ?? events.FirstOrDefault(_ => _.EventName == "none")?.EventCode
: events.FirstOrDefault(_ => _.EventName == model.CouncilDepartmentSub)?.EventCode ?? events.FirstOrDefault(_ => _.EventName == "none")?.EventCode;
var eventTitle = $"Complaint - {model.ComplaintAbout}";
var crmCase = new Case
{
EventCode = (int)eventCode,
EventTitle = eventTitle,
Description = GenerateDescription(model.ComplaintAbout, model.ComplaintAboutDetails),
Customer = new Customer {
Forename = model.FirstName,
Surname = model.LastName,
Email = model.EmailAddress,
Telephone = model.PhoneNumber,
}
};
if (!string.IsNullOrEmpty(model.CustomersAddress.PlaceRef))
{
crmCase.Customer.Address = new Address
{
Postcode = model.CustomersAddress.Postcode,
Reference = model.CustomersAddress.PlaceRef,
UPRN = model.CustomersAddress.PlaceRef,
Description = model.CustomersAddress.ToString()
};
}
else
{
crmCase.Customer.Address = new Address
{
AddressLine1 = model.CustomersAddress.AddressLine1,
AddressLine2 = model.CustomersAddress.AddressLine2,
AddressLine3 = model.CustomersAddress.Town,
Postcode = model.CustomersAddress.Postcode,
Description = model.CustomersAddress.ToString()
};
}
return(crmCase);
}
public static Case FeedbackToCrmCase(FeedbackAndComplimentDetailsFormBuilder model, IOptions <FeedbackListConfiguration> _feedbackConfig)
{
model.CouncilDepartmentSub = CouncilDepartmentSubMapper.SetComplaintCouncilDepartmentSub(model.RevsBensDept, model.EnvironmentDept, model.PlanningDept);
var events = _feedbackConfig.Value.FeedbackConfigurations;
var eventCode = string.IsNullOrEmpty(model.CouncilDepartmentSub)
? events.FirstOrDefault(_ => _.EventName == model.CouncilDepartment)?.EventCode ?? events.FirstOrDefault(_ => _.EventName == "none")?.EventCode
: events.FirstOrDefault(_ => _.EventName == model.CouncilDepartmentSub)?.EventCode ?? events.FirstOrDefault(_ => _.EventName == "none")?.EventCode;
string name = string.IsNullOrEmpty(model.Name) ? "Not provided" : model.Name;
string email = string.IsNullOrEmpty(model.EmailAddress) ? "Not provided" : model.EmailAddress;
var crmCase = new Case
{
EventCode = (int)eventCode,
EventTitle = $"Feedback",
Description = $"Name: {name} \nEmail: {email}\n\nFeedback: {model.Description}"
};
return(crmCase);
}
