static SDKPerson()
{
//Call center
//SoftCollection
//Telemarketing
//Verification
teleoptiServiceApplication = new ServiceApplication("Yuri", "123456", "Verification1");
}
public ScheduleLoader(ServiceApplication service, IList<Agent> agentsToLoad,
DateTime dateFrom, DateTime dateTo, TimeZoneInfo timeZoneInfo)
{
_service = service;
_agentsToLoad = agentsToLoad;
_dateFrom = dateFrom;
_dateTo = dateTo;
_timeZoneInfo = timeZoneInfo;
}
public WFMHelper(string user, string password, string businessUnitId, TREntities _entitiesModel)
{
entitiesModel = _entitiesModel;
_businessUnitID = businessUnitId;
try
{
wfmServiceApplication = new ServiceApplication(user, password, _businessUnitID);
SetBusinessUnit(_businessUnitID);
authenticationResultSuccessful = wfmServiceApplication.AuthenticationSuccessful;
authenticationResultMessage = @"Authorized: OK;";
}
catch (Exception ex)
{
authenticationResultSuccessful = false;
authenticationResultMessage = ex.Message;
}
}
public void Load(ServiceApplication sdkService, ApplicationFunctionDto applicationFunctionDto, DateTime date)
{
IList<SiteDto> sites = new List<SiteDto>(sdkService.OrganizationService.GetSites(applicationFunctionDto, date, true));
foreach (SiteDto siteDto in sites)
{
Site site = new Site(siteDto);
_siteColl.Add(site);
IList<TeamDto> teams = new List<TeamDto>(sdkService.OrganizationService.GetTeams(siteDto, applicationFunctionDto, date, true));
foreach (TeamDto teamDto in teams)
{
Team team = site.CreateAndAddTeam(teamDto);
IList<PersonDto> agents = new List<PersonDto>(sdkService.OrganizationService.GetPersonsByTeam(teamDto, applicationFunctionDto, date, true));
foreach (PersonDto personDto in agents)
{
Agent agent = team.CreateAndAddAgent(personDto);
_agentColl.Add(agent);
}
}
}
}
public SkillDataLoader(DateTime dateOnly, TimeZoneInfo timeZoneInfo, ServiceApplication service)
{
_dateOnly = dateOnly;
_timeZoneInfo = timeZoneInfo;
_service = service;
}