private string CreateCase(UserInfo user)
{
if (user.CaseAttachment != null)
{
return(MSCRMManager.createCase(user.UserNumber, user.CaseProduct, user.CaseTitle, user.CaseDescription, Convert.ToBase64String(user.CaseAttachment), user.CaseFileName, user.CaseFileSize, user.CaseFileType));
}
else
{
return(MSCRMManager.createCase(user.UserNumber, user.CaseProduct, user.CaseTitle, user.CaseDescription, "", user.CaseFileName, user.CaseFileSize, user.CaseFileType));
}
}
private void CreateProductsForUser(Message message, UserInfo user)
{
SendMessageToClient(message, "لطفا منتظر بمانید....", RestartKeyboard());
Bot.SendChatActionAsync(message.From.Id, ChatAction.Typing);
var products = MSCRMManager.getProductSubjects(user.UserNumber);
if (products?.Count > 0)
{
SendMessageToClient(message, "لطفا نام محصول را از لیست زیر انتخاب فرمایید", CreateProductKeyboard(products));
user.UserState = UserState.EnterProduct;
}
else
{
SendMessageToClient(message, "برای این شماره محصولی تعریف نشده است.", RestartKeyboard());
}
}
private string GetCaseStatus(UserInfo user)
{
var result = MSCRMManager.getCaseStatus(user.UserNumber, user.CaseId);
return(result);
}
