protected void btnAdd_OnClientClick(object sender, EventArgs e)
{
LoginInfo login = (LoginInfo)Session["login"];
string user_id = login.UserName;
string room = ddlRoom.SelectedItem.Text;
string severity = ddlSeverity.SelectedItem.Text;
string subj = txbSubject.Text;
string descript = txbDescription.Text;
AddUpdateDAO.AddTicket(user_id, room, severity, subj, descript);
Response.Write("Ticket created");
Response.Redirect("~/Home.aspx");
}
protected void ticketRepeat_ItemCommand(object source, RepeaterCommandEventArgs e)
{
if (e.CommandName == "btnClick")
{
LoginInfo login = (LoginInfo)Session["login"];
string ticketno = (e.Item.FindControl("hfTicket") as HiddenField).Value;
var Description = (e.Item.FindControl("txtUpdate") as TextBox);
var Status = (e.Item.FindControl("ddlStatus") as DropDownList);
if (userRoll != "CLIENT")
{
AddUpdateDAO.UpdateTicket(login.UserName, ticketno, Status.SelectedItem.Value, Description.Text);
}
else
{
AddUpdateDAO.UpdateTicket(login.UserName, ticketno, "OPEN", Description.Text);
}
Response.Write("Ticket Updated");
Response.Redirect("~/Home.aspx");
}
}
