//****************************************************************
// PROCESS THE CONPLETEIVR EVENT
//****************************************************************
public void CompleteIRV()
{
//Happens when the call is accepted
//Get type of call.
if (activeEntity.callType == ECallType.stereo)
{
SalesRepClass freeRep = salesTeam.getFreeRep(ECallType.stereo);
//Check to see if a sales rep is free.
if (freeRep == null)
{
//Was not a free person, add them to the approprate queue
mainQueue.addToQueue(activeEntity);
}
else
{
//Was a free dude
freeRep.isFree = false;
activeEntity.personImTalkingTo = freeRep;
int interval = Convert.ToInt16(diceRoller.DiceRoll() * 2);
int scheduledTime = currentTime + interval;
//New completeService Event
EventClass newEvent = new EventClass(activeEntity, EEventType.CompleteServiceCall, scheduledTime);
//Add new Event to the calendar
mainCalendar.addEvent(newEvent);
}
}
else if (activeEntity.callType == ECallType.other)
{
SalesRepClass freeRep = salesTeam.getFreeRep(ECallType.other);
//Check to see if a sales rep is free.
if (freeRep == null)
{
//Was not a free person
mainQueue.addToQueue(activeEntity);
}
else
{
//Was a free dude
freeRep.isFree = false; //take that resource
activeEntity.personImTalkingTo = freeRep; //Assign it to the active entity
int interval = Convert.ToInt16(diceRoller.DiceRoll() * 2);
int scheduledTime = currentTime + interval;
//New completeService Event
EventClass newEvent = new EventClass(activeEntity, EEventType.CompleteServiceCall, scheduledTime);
//Add new Event to the calendar
mainCalendar.addEvent(newEvent);
}
}
}
//CONSTRUCTOR\\
public SalesTeamClass()
{
//Allocate space for the lists
stereoRep = new List <SalesRepClass>();
otherRep = new List <SalesRepClass>();
//Statically create Sales Rep
SalesRepClass salesRep = new SalesRepClass(ECallType.stereo);
//Add to the Stereo List
stereoRep.Add(salesRep);
//Rinse and repeat
SalesRepClass salesRep2 = new SalesRepClass(ECallType.other);
SalesRepClass salesRep3 = new SalesRepClass(ECallType.other);
//Add to the Stereo List
otherRep.Add(salesRep2);
//otherRep.Add(salesRep3);
}
//****************************************************************
// COMPLETE THE SERVICECALL EVENT
//****************************************************************
public void CompleteServiceCall()
{
//What happens when they comeplete the service call?
/*
* Calls complete
* Free up that sales rep
* grab from queue
*/
//EntityClass newEntity = null;
if (mainQueue.stereoWaiting.Count == 0) //If there isnt anyone waiting do what?
{
Console.WriteLine("Number of People on hold: " + mainQueue.stereoWaiting.Count);
}
else
{
if (activeEntity.callType == ECallType.stereo) //Someone was in the queue
{
activeEntity.personImTalkingTo.isFree = true; //Frees up the resource
//Pretty sure he just dissapares from the system now. He no longer holds up any resources
int interval = Convert.ToInt16(diceRoller.DiceRoll() * 2);
int scheduledTime = currentTime + interval;
//New completeService Event
EntityClass newEntity = mainQueue.getEntityWaiting(ECallType.stereo);
EventClass newEvent = new EventClass(newEntity, EEventType.CompleteServiceCall, scheduledTime);
SalesRepClass freeRep = salesTeam.getFreeRep(ECallType.stereo);
newEntity.personImTalkingTo = freeRep;//Assign it to the active entity
freeRep.isFree = false;
//Add new Event to the calendar
mainCalendar.addEvent(newEvent);
}
}
if (mainQueue.otherWaiting.Count == 0)
{
Console.WriteLine("Number of people on Hold: " + mainQueue.otherWaiting.Count);
}
else
{
if (activeEntity.callType == ECallType.stereo) //Someone was in the queue
{
activeEntity.personImTalkingTo.isFree = true; //Frees up the resource
//Pretty sure he just dissapares from the system now. He no longer holds up any resources
int interval = Convert.ToInt16(diceRoller.DiceRoll() * 2);
int scheduledTime = currentTime + interval;
//New completeService Event
EntityClass newEntity = mainQueue.getEntityWaiting(ECallType.other);
EventClass newEvent = new EventClass(newEntity, EEventType.CompleteServiceCall, scheduledTime);
SalesRepClass freeRep = salesTeam.getFreeRep(ECallType.stereo);
newEntity.personImTalkingTo = freeRep;//Assign it to the active entity
freeRep.isFree = false;
//Add new Event to the calendar
mainCalendar.addEvent(newEvent);
}
int interval2 = Convert.ToInt16(diceRoller.DiceRoll() * 2);
int scheduledTime2 = currentTime + interval2;
//New completeService Event
EventClass newEvent2 = new EventClass(activeEntity, EEventType.EndSim, scheduledTime2);
mainCalendar.addEvent(newEvent2);
}
/*if (activeEntity.callType == ECallType.stereo) //Someone was in the queue
* {
* activeEntity.personImTalkingTo.isFree = true; //Frees up the resource
* //Pretty sure he just dissapares from the system now. He no longer holds up any resources
*
* int interval = Convert.ToInt16(diceRoller.DiceRoll() * 2);
* int scheduledTime = currentTime + interval;
* //New completeService Event
* EntityClass newEntity = mainQueue.getEntityWaiting(ECallType.stereo);
* EventClass newEvent = new EventClass(newEntity, EEventType.CompleteServiceCall, scheduledTime);
*
* SalesRepClass freeRep = salesTeam.getFreeRep(ECallType.stereo);
* newEntity.personImTalkingTo = freeRep;//Assign it to the active entity
* freeRep.isFree = false;
*
* //Add new Event to the calendar
* mainCalendar.addEvent(newEvent);
* }
* else
* {
* activeEntity.personImTalkingTo.isFree = true; //Frees up the resource
*
* int interval = Convert.ToInt16(diceRoller.DiceRoll() * 1);
* int scheduledTime = currentTime + interval;
* //New completeService Event
* EntityClass newEntity = mainQueue.getEntityWaiting(ECallType.other);
* EventClass newEvent = new EventClass(newEntity, EEventType.CompleteServiceCall, scheduledTime);
*
* SalesRepClass freeRep = salesTeam.getFreeRep(ECallType.other);
* newEntity.personImTalkingTo = freeRep; //Assign it to the active entity
* freeRep.isFree = false; //take that resource
*
* //Add new Event to the calendar
* mainCalendar.addEvent(newEvent);
* }
* //Thats it until the time reaches the EndSim eventTime.*/
}