public void AddBCMProfile(BcmProfile bp)
{
if (m_BcmProfiles.ContainsKey(bp.BcmID))
{
m_log.Log("Warning - bcmprofile " + bp.BcmID + " already in base config");
}
else
{
m_BcmProfiles.Add(bp.BcmID, bp);
}
if (m_BcmProfiles.ContainsKey(bp.Name))
{
m_log.Log("Warning - bcmprofile " + bp.Name + " already in base config");
}
else
{
m_BcmProfiles.Add(bp.Name, bp);
}
// add also state-based/change profiles
m_BcmProfiles.Add(bp.Name + "_Talking", bp);
m_BcmProfiles.Add(bp.Name + "_Idle", bp);
m_BcmProfiles.Add(bp.Name + "_PaperWork", bp);
m_BcmProfiles.Add(bp.Name + "_Working", bp);
m_BcmProfiles.Add(bp.Name + "_WrapUp", bp);
m_BcmProfiles.Add(bp.Name + "_Offline", bp);
m_BcmProfiles.Add(bp.Name + "_Online", bp);
}
///////////////////////////////////////
// Get configuration
// (profiles from BCM, rules from cfg)
protected bool GetProfileConfig()
{
try
{
PresenceProfileType[] aProf;
// fetch the profiles & groups
aProf = m_PSI.GetPresenceProfiles();
foreach (PresenceProfileType pt in aProf)
{
m_log.Log("Profile guid=" + pt.ProfileID + " name=" + pt.ProfileName);
BcmProfile bp = new BcmProfile();
bp.BcmID = pt.ProfileID;
bp.Name = pt.ProfileName;
bp.Type = BcmStateOption.Profile;
m_CFG.AddBCMProfile(bp);
}
if (m_CFG.readGroupConfig() == false)
{
m_log.Log("Profile configuration is faulty - cannot start");
return(false);
}
return(true);
}
catch (Exception e)
{
m_log.Log("Exception in BCM_Control::FetchProfileConfig " + e);
}
return(false);
}
///////////////////////////////////////
// Refresh profile configuration
//
protected bool RefreshProfiles()
{
bool bret = true;
try
{
PresenceProfileType[] aProf;
m_log.Log("Refreshing BCM profiles");
m_CFG.CreateBaseProfiles();
// fetch the profiles & groups
aProf = m_PSI.GetPresenceProfiles();
foreach (PresenceProfileType pt in aProf)
{
m_log.Log("Profile guid=" + pt.ProfileID + " name=" + pt.ProfileName);
BcmProfile bp = new BcmProfile();
bp.BcmID = pt.ProfileID;
bp.Name = pt.ProfileName;
bp.Type = BcmStateOption.Profile;
m_CFG.AddBCMProfile(bp);
}
m_CFG.readGroupConfig();
}
catch (Exception e)
{
m_log.Log("Exception in BCM_Control::FetchProfileConfig " + e);
bret = false;
}
return(bret);
}
public void CreateBaseProfiles()
{
m_BcmProfiles = new Dictionary <string, BcmProfile>(32);
BcmProfile b;
b = new BcmProfile();
b.Type = BcmStateOption.Internal;
b.Name = "_Talking";
b.BcmID = "_Talking";
m_BcmProfiles.Add(b.Name, b);
b = new BcmProfile();
b.Type = BcmStateOption.Internal;
b.Name = "_EndCall";
b.BcmID = "_EndCall";
m_BcmProfiles.Add(b.Name, b);
b = new BcmProfile();
b.Type = BcmStateOption.Internal;
b.Name = "_PaperWork";
b.BcmID = "_PaperWork";
m_BcmProfiles.Add(b.Name, b);
b = new BcmProfile();
b.Type = BcmStateOption.Internal;
b.Name = "_WrapUp";
b.BcmID = "_WrapUp";
m_BcmProfiles.Add(b.Name, b);
b = new BcmProfile();
b.Type = BcmStateOption.Internal;
b.Name = "_Offline";
b.BcmID = "_Offline";
m_BcmProfiles.Add(b.Name, b);
b = new BcmProfile();
b.Type = BcmStateOption.Internal;
b.Name = "_Online";
b.BcmID = "_Online";
m_BcmProfiles.Add(b.Name, b);
b = new BcmProfile();
b.Type = BcmStateOption.Internal;
b.Name = "_Previous";
b.BcmID = "_Previous";
m_BcmProfiles.Add(b.Name, b);
b = new BcmProfile();
b.Type = BcmStateOption.Internal;
b.Name = "_unknown_";
b.BcmID = "_unknown_";
m_BcmUnknown = b;
}
public BcmState()
{
Profile = new BcmProfile();
ServiceState = BcmServiceState.None;
CallState = LoginState = Sticky = false;
}
