private void Create_Click(object sender, EventArgs e)
{
Ticket.CustomerInfo ci = new Ticket.CustomerInfo()
{
FirstName = firstName.Text,
LastName = lastName.Text,
Address = addressInfo.Text,
PrimaryPhone = primaryPhone.Text,
AlternatePhone = alternatePhone.Text,
Email = emailAddress.Text,
ComputerResponse = placeResponse.Text,
NetworkResponse = networkResponse.Text,
SpeedResponse = speedResponse.Text,
ProtectionResponse = protectionResponse.Text,
BackupReponse = backupResponse.Text,
DiscussReponse = discussResponse.Text,
Issues = issues.Text,
CompInfo = new Ticket.ComputerInformation()
{
Brand = brand.Text,
Model = model.Text,
Serial = serial.Text,
Processor = processor.Text,
OperatingSystem = operatingSystem.Text,
RAM = currentRAM.Text,
MaxRAM = maxRAM.Text
}
};
Ticket t = new Ticket(ci);
t.OrderAdded += t_OrderAdded;
t.CreateTicket();
Ticket.OpenTickets.Add(t);
this.Close();
}
public void AddOrder(Ticket ticket)
{
OpenOrders.Items.Add(ticket);
lockDownMode.Text = ticket.Level.ToString();
StatusText.Text = ticket.Status.ToString().Replace('_', ' ');
workOrder.Text = ticket.WorkOrderNumber.ToString();
currentName.Text = string.Format("{0}, {1}", ticket.CustomerInformation.LastName, ticket.CustomerInformation.FirstName);
CurrentNotes = ticket.Notes;
CurrentNotes.Invalidate();
}
void t_OrderAdded(Ticket ticket)
{
Master.Self.AddOrder(ticket);
BoxDiag.Success(string.Format("Success! You've created a work order for {0} {1} with {2} as new WID", ticket.CustomerInformation.FirstName, ticket.CustomerInformation.LastName, ticket.WorkOrderNumber));
}
