private void Troubleshooter()
{
UISync.Execute(() => rtbOutput.Clear());
try
{
MainForm.StopAndStartServer();
}
catch (Exception ex)
{
Log.Error("",ex);//MainForm.LogExceptionToFile(ex);
}
bool portMapOk = false;
bool IPv6 = MainForm.Conf.IPMode == "IPv6";
UISync.Execute(() => button2.Enabled = false);
string localserver = "http://" + MainForm.IPAddress + ":" + MainForm.Conf.LANPort;
UISync.Execute(() => rtbOutput.Text = "Local iSpy Server: "+localserver+NL);
if (MainForm.Conf.LANPort!=8080)
{
UISync.Execute(() => rtbOutput.Text +=
"--Warning, running a local server on a non-standard port ("+MainForm.Conf.LANPort+") may cause web-browser security errors. Click the link above to test in your web browser." +
NL);
}
UISync.Execute(() => rtbOutput.Text += "Checking local server... ");
Application.DoEvents();
string res = "";
if (!loadurl(localserver+"/ping", out res))
{
UISync.Execute(() => rtbOutput.Text += "Failed: " + res + NL);
if (MainForm.MWS.Running)
{
UISync.Execute(() => rtbOutput.Text += "Server reports it IS running" + NL);
}
else
UISync.Execute(() => rtbOutput.Text += "Server reports it IS NOT running - check the log file for errors (View-> Log File)" + NL);
UISync.Execute(() => rtbOutput.Text += "Do you have a third party firewall or antivirus running (AVG/ zonealarm etc)?" + NL);
}
else
{
res = res.ToLower();
if (res.IndexOf("access")!=-1 || res.IndexOf("ok")!=-1)
{
UISync.Execute(() => rtbOutput.Text += "OK");
}
else
{
UISync.Execute(() => rtbOutput.Text += "Unexpected output: " + res);
}
}
UISync.Execute(() => rtbOutput.Text += NL);
UISync.Execute(() => rtbOutput.Text += "Checking WebServer... ");
Application.DoEvents();
if (!loadurl(MainForm.Webserver + "/webservices/ispy.asmx", out res))
{
UISync.Execute(() => rtbOutput.Text += "Webservices not responding.");
}
else
{
if (res.IndexOf("error occurred while")!=-1)
UISync.Execute(() => rtbOutput.Text += "Error with webservices. Please try again later.");
else
UISync.Execute(() => rtbOutput.Text += "OK");
}
UISync.Execute(() => rtbOutput.Text += NL);
UISync.Execute(() => rtbOutput.Text += "Checking your firewall... ");
Application.DoEvents();
var fw = new WinXPSP2FireWall();
fw.Initialize();
bool bOn = false;
fw.IsWindowsFirewallOn(ref bOn);
if (bOn)
{
string strApplication = Application.StartupPath + "\\iSpy.exe";
bool bEnabled = false;
fw.IsAppEnabled(strApplication, ref bEnabled);
if (!bEnabled)
{
UISync.Execute(() => rtbOutput.Text += "iSpy is *not* enabled");
}
else
{
UISync.Execute(() => rtbOutput.Text += "iSpy is enabled");
}
}
else
{
UISync.Execute(() => rtbOutput.Text += "Firewall is off");
}
UISync.Execute(() => rtbOutput.Text += NL);
UISync.Execute(() => rtbOutput.Text += "Checking your account... ");
var result = WsWrapper.TestConnection(MainForm.Conf.WSUsername, MainForm.Conf.WSPassword, false);
if (result[0] != "OK")
{
UISync.Execute(() => rtbOutput.Text += result[0]);
}
else
{
UISync.Execute(() => rtbOutput.Text += "Found: " + result[2]);
if (Convert.ToBoolean(result[1]))
{
UISync.Execute(() => rtbOutput.Text += NL + "Your subscription is valid." + NL);
if (MainForm.Conf.IPMode == "IPv4")
{
UISync.Execute(() => rtbOutput.Text += "IPv4: Checking port mappings... " + NL);
try
{
if (NATControl.Mappings == null)
{
UISync.Execute(
() =>
rtbOutput.Text +=
"IPv4 Port mappings are unavailable - set up port mapping manually, instructions here: http://portforward.com/english/routers/port_forwarding/routerindex.htm" +
NL);
}
else
{
int j = 2;
while (!portMapOk && j > 0)
{
var enumerator = NATControl.Mappings.GetEnumerator();
while (enumerator.MoveNext())
{
var map = (NATUPNPLib.IStaticPortMapping) enumerator.Current;
UISync.Execute(
() =>
rtbOutput.Text +=
map.ExternalPort + " -> " + map.InternalPort + " on " + map.InternalClient +
" (" +
map.Protocol + ")" + NL);
if (map.ExternalPort == MainForm.Conf.ServerPort)
{
if (map.InternalPort != MainForm.Conf.LANPort)
{
UISync.Execute(
() =>
rtbOutput.Text +=
"*** External port is routing to " + map.InternalPort +
" instead of " +
MainForm.Conf.LANPort + NL);
}
else
{
if (map.InternalClient != MainForm.AddressIPv4)
{
UISync.Execute(
() =>
rtbOutput.Text +=
"*** Port is mapping to IP Address " + map.InternalClient +
" - should be " +
MainForm.AddressIPv4 +
". Set a static IP address for your computer and then update the port mapping." +
NL);
}
else
{
portMapOk = true;
}
}
}
}
if (!portMapOk)
{
//add port mapping
UISync.Execute(() => rtbOutput.Text += "IPv4: Fixing port mapping... " + NL);
if (!NATControl.SetPorts(MainForm.Conf.ServerPort, MainForm.Conf.LANPort))
{
UISync.Execute(
() => rtbOutput.Text += LocRm.GetString("ErrorPortMapping") + NL);
}
j--;
if (j > 0)
UISync.Execute(
() => rtbOutput.Text += "IPv4: Checking port mappings... " + NL);
}
}
}
}
catch (Exception ex)
{
Log.Error("",ex);//MainForm.LogExceptionToFile(ex);
}
}
UISync.Execute(() => rtbOutput.Text += "Checking external access... "+NL);
result = WsWrapper.TestConnection(MainForm.Conf.WSUsername, MainForm.Conf.WSPassword, true);
if (result.Length>3 && result[3] != "")
{
UISync.Execute(() => rtbOutput.Text += "iSpyConnect is trying to contact your server at: "+result[6] + NL);
UISync.Execute(() => rtbOutput.Text += "Failed: " + result[3] + NL);
if (!IPv6)
{
UISync.Execute(
() =>
rtbOutput.Text +=
"Your router should be configured to forward TCP traffic from WAN (external) port " +
MainForm.Conf.ServerPort + " to internal (LAN) port " +
MainForm.Conf.LANPort + " on IP address " + MainForm.AddressIPv4 +
NL);
if (portMapOk)
{
UISync.Execute(
() =>
rtbOutput.Text +=
NL +
"Your port mapping seems to be OK - try turning your router off and on again. Failing that we recommend checking with your ISP to see if they are blocking port " +
MainForm.Conf.ServerPort +
" or check if your antivirus protection (eset, zonealarm etc) is blocking iSpy. ");
}
}
UISync.Execute(() => rtbOutput.Text += NL + NL + "Please see the troubleshooting section here: http://www.ispyconnect.com/userguide-remote-access-troubleshooting.aspx");
}
else
{
if (result.Length==1)
UISync.Execute(() => rtbOutput.Text +=
"Failed: Communication with webserver failed." + NL + NL);
else
UISync.Execute(() => rtbOutput.Text +=
"Success!"+NL+NL+"If you cannot access content locally please ensure 'Use LAN IP when available' is checked on "+MainForm.Webserver+"/account.aspx and also ensure you're using an up to date web browser (we recommend google Chrome. Opera is incompatible)");
}
}
else
{
UISync.Execute(() => rtbOutput.Text += NL +
"Not subscribed - local access only. http://www.ispyconnect.com/subscribe.aspx");
}
}
UISync.Execute(() => rtbOutput.Text+=NL);
Application.DoEvents();
UISync.Execute(() => button2.Enabled = true);
}
private void Button1Click(object sender, EventArgs e)
{
bool bIPv6 = tcIPMode.SelectedIndex == 1;
int port, localPort;
string error;
if (!SetupNetwork(out port, out localPort, out error))
{
MessageBox.Show(error+" - Try a different port.");
return;
}
if (txtUsername.Text.Trim() != "")
{
try
{
var fw = new WinXPSP2FireWall();
fw.Initialize();
bool bOn = false;
fw.IsWindowsFirewallOn(ref bOn);
if (bOn)
{
string strApplication = Application.StartupPath + "\\iSpy.exe";
bool bEnabled = false;
fw.IsAppEnabled(strApplication, ref bEnabled);
if (!bEnabled)
{
fw.AddApplication(strApplication, "iSpy");
}
}
}
catch (Exception ex)
{
Log.Error("",ex);//MainForm.LogExceptionToFile(ex);
}
Next.Enabled = false;
Next.Text = "...";
Application.DoEvents();
MainForm.Conf.DHCPReroute = chkReroute.Checked;
bool failed = false;
var result = WsWrapper.TestConnection(MainForm.Conf.WSUsername, MainForm.Conf.WSPassword, true);
if (result[0] != "OK")
{
MessageBox.Show(result[0], LocRm.GetString("Error"));
failed = true;
}
if (!failed)
{
if (result.Length>0 && result[0] == "OK")
{
EmailAddress = result[2];
MobileNumber = result[4];
MainForm.Conf.Reseller = result[5];
MainForm.Conf.ServicesEnabled = true;
MainForm.Conf.Subscribed = Convert.ToBoolean(result[1]);
if (result[3] != "")
{
if (!bIPv6)
{
//try setting port automatically
if (chkuPNP.Checked)
{
if (!NATControl.SetPorts(port, localPort))
{
MessageBox.Show(LocRm.GetString("ErrorPortMapping"), LocRm.GetString("Error"));
chkuPNP.Checked = false;
}
else
{
result = WsWrapper.TestConnection(MainForm.Conf.WSUsername, MainForm.Conf.WSPassword, true);
}
}
}
if (result[3] != "")
{
MainForm.Conf.Loopback = false;
Next.Enabled = true;
Next.Text = LocRm.GetString("Finish");
MainForm.LoopBack = false;
if (!bIPv6)
{
switch (
MessageBox.Show(
LocRm.GetString("ErrorLoopback").Replace("[PORT]", port.ToString(CultureInfo.InvariantCulture)),
LocRm.GetString("Error"), MessageBoxButtons.YesNoCancel))
{
case DialogResult.Yes:
ShowTroubleShooter();
return;
case DialogResult.No:
MainForm.Conf.Loopback = false;
MainForm.LoopBack = false;
DialogResult = DialogResult.Yes;
Close();
return;
case DialogResult.Cancel:
return;
}
}
else
{
switch (
MessageBox.Show(
LocRm.GetString("ErrorLoopbackIPv6").Replace("[PORT]", localPort.ToString(CultureInfo.InvariantCulture)),
LocRm.GetString("Error"), MessageBoxButtons.YesNoCancel))
{
case DialogResult.Yes:
ShowTroubleShooter();
return;
case DialogResult.No:
MainForm.Conf.Loopback = false;
MainForm.LoopBack = false;
DialogResult = DialogResult.Yes;
Close();
return;
case DialogResult.Cancel:
return;
}
}
}
}
if (result[3] == "")
{
MainForm.Conf.Loopback = true;
MainForm.LoopBack = true;
DialogResult = DialogResult.Yes;
Close();
return;
}
Next.Enabled = true;
Next.Text = LocRm.GetString("Finish");
}
else
{
if (result.Length>0 && result[0].ToLower().IndexOf("login", StringComparison.Ordinal) == -1)
{
MessageBox.Show(result[0], LocRm.GetString("Error"));
}
else
{
MessageBox.Show("No response", LocRm.GetString("ConnectFailed"));
}
}
}
}
else
{
Next.Enabled = true;
Next.Text = LocRm.GetString("Finish");
if (
MessageBox.Show(LocRm.GetString("WarningLogin"), LocRm.GetString("Note"), MessageBoxButtons.OKCancel) ==
DialogResult.Cancel)
{
return;
}
MainForm.Conf.ServicesEnabled = false;
MainForm.Conf.Subscribed = false;
MainForm.Conf.WSUsername = "";
MainForm.Conf.WSPassword = "";
DialogResult = DialogResult.OK;
Close();
}
Next.Enabled = true;
Next.Text = LocRm.GetString("Finish");
}
