public static void SetIncidentState(ForumStorage.NodeType nodeType, IncidentBoxDocument incidentBoxDocument, int IncidentId, int ThreadNodeId, ObjectStates state)
{
Issue2.SetStateByEmail(nodeType, incidentBoxDocument, IncidentId, ThreadNodeId, state);
}
public static void SetStateByEmail(ForumStorage.NodeType nodeType, IncidentBoxDocument incidentBoxDocument, int IncidentId, int ThreadNodeId, ObjectStates state)
{
//if(ForumStorage.NodeType.Outgoing == nodeType || ForumStorage.NodeType.Internal == nodeType)
{
int stateId = (int)state;
int oldStateId = -1;
int responsibleId = -1;
bool oldIsGroupResponsobility = false;
using(IDataReader reader = Incident.GetIncidentTrackingState(IncidentId, false))
{
if(reader.Read())
{
oldStateId = (int)reader["StateId"];
responsibleId = (int)reader["ResponsibleId"];
oldIsGroupResponsobility = (bool)reader["IsResponsibleGroup"];
}
}
if(stateId==(int)ObjectStates.ReOpen && oldStateId==(int)ObjectStates.Active)
return;
using(DbTransaction tran = DbTransaction.Begin())
{
if(stateId != oldStateId)
UpdateStateAndNotifyController(IncidentId, stateId, ThreadNodeId);
if(stateId == (int)ObjectStates.Active || stateId == (int)ObjectStates.ReOpen || stateId == (int)ObjectStates.Upcoming)
{
//set responsible if it's incoming and resp not set
if(responsibleId <= 0)
{
DbIssue2.UpdateResponsibility(IncidentId, Security.UserID, false);
// O.R.[2008-12-16]: Recalculate Current Responsible
DBIncident.RecalculateCurrentResponsible(IncidentId);
SystemEvents.AddSystemEvents(SystemEventTypes.Issue_Updated_Responsible_Assigned, IncidentId, Security.UserID);
IncidentForum.AddForumMesageWithResponsibleChange(IncidentId, ThreadNodeId, Security.UserID);
}
}
tran.Commit();
}
}
}