/// <summary>
///
/// </summary>
/// <param name="answer"></param>
/// <param name="priorities"></param>
/// <returns></returns>
internal static string Priority(string answer, ICollection <KeyValueEntity> priorities)
{
var list = new List <Payload>();
foreach (var priority in priorities)
{
list.Add(new Payload
{
Title = priority.Text,
Message = priority.Text,
ReplyMetadata = new ReplyMetadata
{
ActionRequest = "HelpDeskTicketBooked",
SelectedValue = priority.Id.ToString(),
}
});
}
var wehbookResponse = JoyResponseMessage.JoyJsonMessage(answer, false, 6, list);
return(wehbookResponse);
}
/// <summary>
///
/// </summary>
/// <param name="answer"></param>
/// <param name="categories"></param>
/// <returns></returns>
internal static string CategoryMessage(string answer, ICollection <CategoryViewModel> categories)
{
var list = new List <Payload>();
foreach (var category in categories)
{
list.Add(new Payload
{
Title = category.CategoryName,
Message = category.CategoryName,
ReplyMetadata = new ReplyMetadata
{
ActionRequest = "HelpDeskTicket.HelpDeskSubCategory",
SelectedValue = category.CategoryId.ToString()
}
});
}
var wehbookResponse = JoyResponseMessage.JoyJsonMessage(answer, false, 6, list);
return(wehbookResponse);
}
/// <summary>
///
/// </summary>
/// <param name="answer"></param>
/// <param name="subCategories"></param>
/// <returns></returns>
internal static string SubCategoryMessage(string answer, ICollection <SubcategoryEntity> subCategories)
{
var list = new List <Payload>();
foreach (var subCategory in subCategories)
{
list.Add(new Payload
{
Title = subCategory.SubcategoryName,
Message = $"Priority of {subCategory.SubcategoryName}",
ReplyMetadata = new ReplyMetadata
{
ActionRequest = "HelpDeskTicketPriority",
SelectedValue = subCategory.SubcategoryId.ToString(),
}
});
}
var wehbookResponse = JoyResponseMessage.JoyJsonMessage(answer, false, 6, list);
return(wehbookResponse);
}
/// <summary>
///
/// </summary>
/// <param name="userResponse"></param>
/// <returns></returns>
internal static string Message(string userResponse)
{
var list = new List <Payload>();
list.Add(new Payload
{
Title = "Raise Helpdesk Ticket",
Message = "Helpdesk Ticket",
ReplyMetadata = new ReplyMetadata
{
ActionRequest = "input.helpDesk"
}
});
list.Add(new Payload {
Title = "View Payslip", Message = "Sure. For which month do you want?"
});
list.Add(new Payload {
Title = "Show absent days", Message = "Sure. "
});
var wehbookResponse = JoyResponseMessage.JoyJsonMessage(userResponse, false, 6, list);
return(wehbookResponse);
}
