/// <summary>
/// Updates the statistics that are affected by a Completed Service event
/// </summary>
/// <param name="completedServiceEvent">The event that occured</param>
/// <exception cref="System.ArgumentNullException">Thrown when the given event is null</exception>
private void ServiceComplete(CompletedServiceEvent completedServiceEvent)
{
//Check that the given event is not null
if (completedServiceEvent != null)
{
Call c = completedServiceEvent.Entity;
//If the call spent time waiting
if (c.BeginWait != DateTime.MinValue)
{
//Calculate the time the call spent waiting
TimeSpan waiting = c.BeganProcessing - c.BeginWait;
//If that time is greater than the sims threshold value
if (waiting >= sim.ExcessiveWaitTime)
{
//Increase the excessive wait counter for the calls product type
excessiveWaitCounts[c.ProductType]++;
}
}
//Increase the number of completed calls of the given product type
completedProductCount[c.ProductType]++;
//Calculate the time this call spent processing
TimeSpan processingTime = completedServiceEvent.EventTime - c.BeganProcessing;
//Add this processingTime to the totalTimeProcessing for the SalesReps type
totalTimeProcessing[c.ProcessedBy.RepType] += processingTime;
}
else // given event was null throw exception
{
throw new ArgumentNullException("completedServiceEvent", "Attempted to pass null CompletedServiceEvent to StatisticsManager.ServiceComplete");
}
}
/// <summary>
/// Creates an Event of the designated type, to occure at a specified time, and bound to a given entity
/// </summary>
/// <param name="eventType">The type of event to create</param>
/// <param name="eventTime">The time the event will occur</param>
/// <param name="entity">The Call this event is bound to (Can be null)</param>
/// <returns></returns>
public Event CreateEvent(EEventType eventType, DateTime eventTime, Call entity)
{
//Create an event to return
Event eve = null;
//Switch on the possible event types
switch (eventType)
{
case EEventType.CallArrive:
eve = new CallArriveEvent(entity, eventTime);
break;
case EEventType.SwitchCompleted:
eve = new SwitchCompletedEvent(entity, eventTime);
break;
case EEventType.CompletedService:
eve = new CompletedServiceEvent(entity, eventTime);
break;
case EEventType.EndReplication:
eve = new EndReplicationEvent(eventTime);
break;
}
return(eve);
}
