internal void SendNewTicket(GameClient Session, int Category, uint ReportedUser, string Message, int type, List <string> Messages)
{
UInt32 Id = 0;
if (Session.GetHabbo().CurrentRoomId <= 0)
{
using (IQueryAdapter DBClient = CyberEnvironment.GetDatabaseManager().getQueryReactor())
{
DBClient.setQuery(string.Concat(new object[]
{
"INSERT INTO moderation_tickets (score,type,status,sender_id,reported_id,moderator_id,message,room_id,room_name,timestamp) VALUES (1,'",
Category,
"','open','",
Session.GetHabbo().Id,
"','",
ReportedUser,
"','0',@message,'0','','",
CyberEnvironment.GetUnixTimestamp(),
"')"
}));
DBClient.addParameter("message", Message);
Id = (uint)DBClient.insertQuery();
DBClient.runFastQuery("UPDATE user_info SET cfhs = cfhs + 1 WHERE user_id = " + Session.GetHabbo().Id);
}
SupportTicket Ticket = new SupportTicket(Id, 1, type, Session.GetHabbo().Id, ReportedUser, Message, 0u, "", (double)CyberEnvironment.GetUnixTimestamp(), Messages);
this.Tickets.Add(Ticket);
ModerationTool.SendTicketToModerators(Ticket);
return;
}
RoomData Data = CyberEnvironment.GetGame().GetRoomManager().GenerateNullableRoomData(Session.GetHabbo().CurrentRoomId);
using (IQueryAdapter DBClient = CyberEnvironment.GetDatabaseManager().getQueryReactor())
{
DBClient.setQuery(string.Concat(new object[]
{
"INSERT INTO moderation_tickets (score,type,status,sender_id,reported_id,moderator_id,message,room_id,room_name,timestamp) VALUES (1,'",
Category,
"','open','",
Session.GetHabbo().Id,
"','",
ReportedUser,
"','0',@message,'",
Data.Id,
"',@name,'",
CyberEnvironment.GetUnixTimestamp(),
"')"
}));
DBClient.addParameter("message", Message);
DBClient.addParameter("name", Data.Name);
Id = (uint)DBClient.insertQuery();
DBClient.runFastQuery("UPDATE user_info SET cfhs = cfhs + 1 WHERE user_id = " + Session.GetHabbo().Id);
}
SupportTicket Ticket2 = new SupportTicket(Id, 1, type, Session.GetHabbo().Id, ReportedUser, Message, 0u, "", (double)CyberEnvironment.GetUnixTimestamp(), Messages);
this.Tickets.Add(Ticket2);
ModerationTool.SendTicketToModerators(Ticket2);
}
internal void ReleaseTicket(GameClient Session, uint TicketId)
{
SupportTicket ticket = this.GetTicket(TicketId);
if (ticket == null || ticket.Status != TicketStatus.PICKED || ticket.ModeratorId != Session.GetHabbo().Id)
{
return;
}
ticket.Release(true);
ModerationTool.SendTicketToModerators(ticket);
}
internal void PickTicket(GameClient Session, uint TicketId)
{
SupportTicket ticket = this.GetTicket(TicketId);
if (ticket == null || ticket.Status != TicketStatus.OPEN)
{
return;
}
ticket.Pick(Session.GetHabbo().Id, true);
ModerationTool.SendTicketToModerators(ticket);
}
internal void DeletePendingTicketForUser(uint Id)
{
foreach (SupportTicket current in this.Tickets)
{
if (current.SenderId == Id)
{
current.Delete(true);
ModerationTool.SendTicketToModerators(current);
break;
}
}
}
internal void CloseTicket(GameClient Session, uint TicketId, int Result)
{
SupportTicket ticket = this.GetTicket(TicketId);
if (ticket == null || ticket.Status != TicketStatus.PICKED || ticket.ModeratorId != Session.GetHabbo().Id)
{
return;
}
GameClient clientByUserID = CyberEnvironment.GetGame().GetClientManager().GetClientByUserID(ticket.SenderId);
int i = 0;
TicketStatus newStatus;
switch (Result)
{
case 1:
i = 1;
newStatus = TicketStatus.INVALID;
goto IL_9E;
case 2:
i = 2;
newStatus = TicketStatus.ABUSIVE;
using (IQueryAdapter queryreactor = CyberEnvironment.GetDatabaseManager().getQueryReactor())
{
queryreactor.runFastQuery("UPDATE user_info SET cfhs_abusive = cfhs_abusive + 1 WHERE user_id = " + ticket.SenderId);
goto IL_9E;
}
}
i = 0;
newStatus = TicketStatus.RESOLVED;
IL_9E:
if (clientByUserID != null && (ticket.Type != 3 && ticket.Type != 4))
{
clientByUserID.GetMessageHandler().GetResponse().Init(Outgoing.ModerationToolUpdateIssueMessageComposer);
clientByUserID.GetMessageHandler().GetResponse().AppendInt32(1);
clientByUserID.GetMessageHandler().GetResponse().AppendUInt(ticket.TicketId);
clientByUserID.GetMessageHandler().GetResponse().AppendUInt(ticket.ModeratorId);
clientByUserID.GetMessageHandler().GetResponse().AppendString((CyberEnvironment.getHabboForId(ticket.ModeratorId) != null) ? CyberEnvironment.getHabboForId(ticket.ModeratorId).Username : "******");
clientByUserID.GetMessageHandler().GetResponse().AppendBoolean(false);
clientByUserID.GetMessageHandler().GetResponse().AppendInt32(0);
clientByUserID.GetMessageHandler().GetResponse().Init(Outgoing.ModerationTicketResponseMessageComposer);
clientByUserID.GetMessageHandler().GetResponse().AppendInt32(i);
clientByUserID.GetMessageHandler().SendResponse();
}
using (IQueryAdapter queryreactor2 = CyberEnvironment.GetDatabaseManager().getQueryReactor())
{
queryreactor2.runFastQuery("UPDATE user_stats SET tickets_answered = tickets_answered+1 WHERE id=" + Session.GetHabbo().Id + " LIMIT 1");
}
ticket.Close(newStatus, true);
ModerationTool.SendTicketToModerators(ticket);
}
internal Game(int conns)
{
Logging.WriteLine("Starting modules...");
this.ClientManager = new GameClientManager();
this.BanManager = new ModerationBanManager();
this.RoleManager = new RoleManager();
this.Navigator = new Navigator();
this.ItemManager = new ItemManager();
this.Catalog = new Catalog();
this.RoomManager = new RoomManager();
this.PixelManager = new PixelManager();
this.HotelView = new HotelView();
this.ModerationTool = new ModerationTool();
this.BotManager = new BotManager();
this.questManager = new QuestManager();
this.Events = new RoomEvents();
this.groupManager = new GroupManager();
this.talentManager = new TalentManager();
this.VideoManager = new VideoManager();
this.PinataHandler = new PinataHandler();
this.PollManager = new PollManager();
this.AntiMutant = new AntiMutant();
}
