private void CCProcessSubmit(out string msg)
        {
            msg = string.Empty;
            if (!string.IsNullOrEmpty(Requester) && Requester.Trim() == "intelligentplatform")
            {
                msg = "process";
            }
            else
            {
                judgePermission(out msg);
            }

            if (msg == string.Empty)
            {
                return;
            }
            Web.AjaxServers.ValidateDataFormat vd = new Web.AjaxServers.ValidateDataFormat();

            int contentLen = vd.GetLength(RevertContent);

            if (contentLen > 600)
            {
                msg = "回复内容超过300个字!";
                return;
            }

            //提交

            #region 插入工单表


            Entities.WorkOrderInfo model_OldWorkOrderInfo = BLL.WorkOrderInfo.Instance.GetWorkOrderInfo(OrderID);

            Entities.WorkOrderInfo model_NewWorkOrderInfo = bindWorkOrderInfo(BLL.WorkOrderInfo.Instance.GetWorkOrderInfo(OrderID), out msg);

            if (msg != string.Empty)
            {
                return;
            }

            model_NewWorkOrderInfo.ModifyUserID = operUserID;
            model_NewWorkOrderInfo.ModifyTime   = operTime;

            if (RevertContent != string.Empty)
            {
                model_NewWorkOrderInfo.IsRevert = true;
            }

            BLL.WorkOrderInfo.Instance.Update(model_NewWorkOrderInfo);

            #endregion

            #region 插入工单回复表

            EditWorkOrderRevert(model_NewWorkOrderInfo, model_OldWorkOrderInfo, out msg);

            #endregion

            #region 发送邮件


            if (model_NewWorkOrderInfo.ReceiverName != model_OldWorkOrderInfo.ReceiverName && model_NewWorkOrderInfo.ReceiverID != null)
            {
                AjaxServers.SendEmailInfo sendInfo = new AjaxServers.SendEmailInfo();
                sendInfo.ReceiverID   = (int)model_NewWorkOrderInfo.ReceiverID;
                sendInfo.ReceiverName = model_NewWorkOrderInfo.ReceiverName;
                sendInfo.LastOperTime = model_NewWorkOrderInfo.LastProcessDate;
                sendInfo.OrderID      = model_NewWorkOrderInfo.OrderID;
                sendInfo.Title        = model_NewWorkOrderInfo.Title;
                sendInfo.DepartName   = model_NewWorkOrderInfo.ReceiverDepartName;
                sendInfo.Desc         = model_NewWorkOrderInfo.Content;

                SendEmailToReceiver(sendInfo);
            }

            #endregion

            msg = "true";
        }
        private void SalesProcessSubmit(out string msg)
        {
            msg = string.Empty;
            if (!string.IsNullOrEmpty(Requester) && Requester.Trim() == "intelligentplatform")
            {
                msg = "process";
            }
            else
            {
                judgeSalesPermission(out msg);
            }

            if (msg == "none" || msg == "view" || msg == "over")
            {
                return;
            }

            if (string.IsNullOrEmpty(OrderID))
            {
                msg = "工单号不能为空!";
                return;
            }
            if (string.IsNullOrEmpty(RevertContent))
            {
                msg = "回复内容不能为空!";
                return;
            }
            Web.AjaxServers.ValidateDataFormat vd = new Web.AjaxServers.ValidateDataFormat();

            int contentLen = vd.GetLength(RevertContent);

            if (contentLen > 600)
            {
                msg = "回复内容超过300个字!";
                return;
            }

            #region 更新工单表

            Entities.WorkOrderInfo model_WorkOrderInfo = BLL.WorkOrderInfo.Instance.GetWorkOrderInfo(OrderID);

            string oldReceiverName = model_WorkOrderInfo.ReceiverName;
            int    _receiverID;
            if (int.TryParse(ReceiverID, out _receiverID))
            {
                //坐席操作,只有在选择接收人,才会覆盖当前操作人,否则不清空
                model_WorkOrderInfo.ReceiverID   = _receiverID;
                model_WorkOrderInfo.ReceiverName = ReceiverName;
            }

            model_WorkOrderInfo.IsSales = IsSales == "true" ? true : false;

            if (RevertContent != string.Empty)
            {
                model_WorkOrderInfo.IsRevert = true;
            }
            if (!string.IsNullOrEmpty(ReceiverName) && !string.IsNullOrEmpty(ReceiverID) && ReceiverID != "-2")
            {
                model_WorkOrderInfo.ReceiverDepartName = BitAuto.YanFa.SysRightManager.Common.UserInfo.Instance.GetDistrictNameByUserID(int.Parse(ReceiverID));
            }

            model_WorkOrderInfo.ModifyTime   = operTime;
            model_WorkOrderInfo.ModifyUserID = operUserID;

            model_WorkOrderInfo.WorkOrderStatus = (int)Entities.WorkOrderStatus.Processing;

            BLL.WorkOrderInfo.Instance.Update(model_WorkOrderInfo);

            #endregion

            #region 插入工单回复表(原来的)

            Entities.WorkOrderRevert model_Revert = new Entities.WorkOrderRevert();
            if (string.IsNullOrEmpty(RTWORID))  //没有接通电话时提交回复信息,则插入[WorkOrderRevert]表一条数据
            {
                model_Revert.OrderID       = OrderID;
                model_Revert.RevertContent = RevertContent;

                if (!string.IsNullOrEmpty(oldReceiverName) || !string.IsNullOrEmpty(ReceiverName))
                {
                    model_Revert.ReceiverName = fieldDesc(oldReceiverName, model_WorkOrderInfo.ReceiverName);
                    model_Revert.ReceiverID   = model_WorkOrderInfo.ReceiverID.ToString();
                }
                model_Revert.ReceiverDepartName = BitAuto.YanFa.SysRightManager.Common.UserInfo.Instance.GetDistrictNameByUserID(operUserID);
                model_Revert.WorkOrderStatus    = "处理中";
                model_Revert.CreateTime         = operTime;
                model_Revert.CreateUserID       = operUserID;

                BLL.WorkOrderRevert.Instance.Insert(model_Revert);
            }
            else  //已经接通电话,并插入[WorkOrderRevert]表一条数据,则更新这条数据
            {
                model_Revert = BLL.WorkOrderRevert.Instance.GetWorkOrderRevert(long.Parse(RTWORID));
                model_Revert.RevertContent = RevertContent;
                if (!string.IsNullOrEmpty(oldReceiverName) || !string.IsNullOrEmpty(ReceiverName))
                {
                    model_Revert.ReceiverName = fieldDesc(oldReceiverName, model_WorkOrderInfo.ReceiverName);
                    model_Revert.ReceiverID   = model_WorkOrderInfo.ReceiverID.ToString();
                }
                model_Revert.WorkOrderStatus = "处理中";

                BLL.WorkOrderRevert.Instance.Update(model_Revert);
            }

            #endregion

            #region 插入工单回复表、工单日志表

            //Entities.WorkOrderLog log = new Entities.WorkOrderLog();
            //Entities.WorkOrderReceiver receiver = new Entities.WorkOrderReceiver();

            //if (string.IsNullOrEmpty(RTWORID))  //没有接通电话时提交回复信息,则插入 日志表、回复表
            //{
            //    log.OrderID = OrderID;
            //    if (!string.IsNullOrEmpty(oldReceiverName) || !string.IsNullOrEmpty(ReceiverName))
            //    {
            //        log.LogDesc = fieldDesc(oldReceiverName, model_WorkOrderInfo.ReceiverName);
            //        /// model_Revert.WorkOrderStatus = "处理中";
            //    }
            //    log.CreateTime = operTime;
            //    log.CreateUserID = operUserID;

            //    receiver.RevertContent = RevertContent;
            //    receiver.ReceiverUserID = model_WorkOrderInfo.ReceiverID;
            //    receiver.ReceiverDepartName = BitAuto.YanFa.SysRightManager.Common.UserInfo.Instance.GetDistrictNameByUserID(operUserID);
            //    receiver.CreateTime = operTime;
            //    receiver.CreateUserID = operUserID;

            //    int ReceiverRecID = BLL.WorkOrderReceiver.Instance.Insert(receiver);
            //    log.ReceiverRecID = ReceiverRecID;
            //    BLL.WorkOrderLog.Instance.Insert(log);
            //}
            //else
            //{
            //    receiver = BLL.WorkOrderReceiver.Instance.GetWorkOrderReceiver(int.Parse(RTWORID));
            //    receiver.RevertContent = RevertContent;
            //    receiver.ReceiverUserID = model_WorkOrderInfo.ReceiverID;

            //    log = BLL.WorkOrderLog.Instance.GetWorkOrderLogByRtRecID(int.Parse(RTWORID));
            //    if (!string.IsNullOrEmpty(oldReceiverName) || !string.IsNullOrEmpty(ReceiverName))
            //    {
            //        log .LogDesc= fieldDesc(oldReceiverName, model_WorkOrderInfo.ReceiverName);
            //        //model_Revert.WorkOrderStatus = "处理中";
            //    }

            //    BLL.WorkOrderLog.Instance.Update(log);
            //    BLL.WorkOrderReceiver.Instance.Update(receiver);
            //}

            #endregion

            #region 发送邮件

            if (int.TryParse(ReceiverID, out _receiverID))
            {
                AjaxServers.SendEmailInfo sendInfo = new AjaxServers.SendEmailInfo();
                sendInfo.ReceiverID   = _receiverID;
                sendInfo.ReceiverName = ReceiverName;
                sendInfo.LastOperTime = model_WorkOrderInfo.LastProcessDate;
                sendInfo.OrderID      = model_WorkOrderInfo.OrderID;
                sendInfo.Title        = model_WorkOrderInfo.Title;
                sendInfo.DepartName   = model_WorkOrderInfo.ReceiverDepartName;
                sendInfo.Desc         = model_WorkOrderInfo.Content;

                SendEmailToReceiver(sendInfo);
            }

            #endregion

            msg = "true";
        }