/// <summary>
/// Send a list of channels to agent
/// </summary>
/// <param name="agentLivechatUserId">Agent id</param>
/// <param name="connectionId">Agent's connection Id</param>
/// <returns>List of channels</returns>
public virtual async Task <List <LivechatChannel> > SendChannelListToAgent(string connectionId, string agentLivechatUserId)
{
var onlineUsers = await userTracker.UsersOnline();
// Removes current user (agent) from this verification
onlineUsers = onlineUsers.Where(t => t.LivechatUserId != agentLivechatUserId);
// Get agent channels
var channels = await uow
.GetRepository <ChannelRepository>()
.GetAgentChannels(agentLivechatUserId);
// Check list of channels and assign HasOnlineUsers when they have online users
foreach (var channel in channels)
{
channel.HasOnlineUsers = onlineUsers.Any(t =>
t.Channels.Any(c => c.ChannelId == channel.ChannelId)
);
}
// Send channels list
await clientsManager
.Client(connectionId)
.SendAsync(HubMessages.ACTIVE_CHANNELS, channels);
return(channels);
}
public static async Task <Store> GetStoreAsync(
UOW uow,
int storeId)
{
var store = StoreCredentials
.Where(t => t.Id == storeId)
.FirstOrDefault();
if (store != null)
{
return(store);
}
var storeRep = uow.GetRepository <StoreRepository>();
store = await storeRep.GetAICredentials(storeId);
if (store == null)
{
var log = uow.GetRepository <LogRepository>();
await log.RecLog(Core.Logger.NopLogLevel.Error, $"Loja não encontrada. Utilizado failover para loja 1. LojaId: {storeId}");
return(await GetStoreAsync(uow, 1));
}
StoreCredentials.Add(store);
return(store);
}
public async Task <MessageResponse> SendMessageAsync(string message, string lastContext = "")
{
var storeCredentials = await StoreCredentialsCache.GetStoreAsync(uow, storeId);
if (storeCredentials == null)
{
var logRep = uow.GetRepository <LogRepository>();
await logRep.RecLog(
NopLogLevel.Error,
LogMessages.Fmt(LogMessages.STORE_CREDENTIALS_NOT_FOUND, storeId)
);
return(null);
}
var conversation = new ConversationService(
storeCredentials.Username,
storeCredentials.Password,
ConversationService.CONVERSATION_VERSION_DATE_2017_05_26
);
var response = conversation.Message(storeCredentials.WorkspaceId, new MessageRequest
{
Input = new { text = message },
Context = string.IsNullOrEmpty(lastContext) ? null : JsonConvert.DeserializeObject(lastContext)
});
response.Context = JsonConvert.SerializeObject(response.Context);
return(response);
}
public LivechatController(
LivechatRules livechatRules,
UOW uow)
{
this.livechatRules = livechatRules;
this.uow = uow;
logRepository = uow.GetRepository <LogRepository>();
}
public async Task <IActionResult> RegisterToken([FromBody] TokenDetail token)
{
// Persists on database
// TODO: Get AuthToken from query/header instead of param
var user = HttpContext.User;
var livechatUserToken = uow.GetRepository <LivechatUserTokenRepository>();
await livechatUserToken.PersistTokenDetail(new LivechatUserToken
{
AuthToken = user.FindFirstValue("AuthToken") ?? "",
PushToken = token.Token,
Device = token.Device,
Version = token.Version,
LivechatUserId = user.FindFirstValue("LivechatUserId") ?? "",
Role = user.FindFirstValue(ClaimTypes.Role) ?? "",
Stores = user.FindFirstValue("Stores") ?? ""
});
return(Ok());
}
/// <summary>
/// It updates payload
/// </summary>
/// <param name="extraPayload"></param>
/// <returns></returns>
public async Task UpdatePayload(Dictionary <string, object> extraPayload)
{
var userDetails = await CurrentUserDetails();
var userStoreId = userDetails.CustomerStoreId;
var userCurrentChannel = await livechatRules.GetCustomerChannel(
userStoreId,
userDetails.LivechatUserId
);
var storeRepository = uow.GetRepository <StoreRepository>();
var store = await storeRepository.GetAICredentials(userStoreId);
var city = await storeRepository.GetCity(store.CityId);
extraPayload.Add("nome", userDetails.Payload["name"]);
extraPayload.Add("telefone", userDetails.Payload["phone"]);
extraPayload.Add("loja", userDetails.Payload["currentStore"]);
extraPayload.Add("store", store);
extraPayload.Add("city", city);
var userRepository = uow.GetRepository <UserRepository>();
//userDetails.Payload[3] =
await userRepository.SetNewUserPayloadFromWidget(
channelId : userCurrentChannel.ChannelId,
newPayload : extraPayload,
exceptUserId : userDetails.LivechatUserId);
await CurrentUser.SendAsync(HubMessages.EDIT_CUSTOMER_PROFILE_SAVED);
/*
* await conversationHandler.PersistPayload(
* livechatUserId: userDetails.LivechatUserId,
* channelId: userCurrentChannel.ChannelId,
* userPayload: userDetails.Payload,
* overwritePayload: false
* ); */
return;
}
public async Task <IActionResult> GetStoreStyle(int storeId)
{
if (storeId == 0)
{
return(BadRequest());
}
var storeRepository = uow.GetRepository <StoreRepository>();
var style = await storeRepository.GetStoreStyle(storeId);
if (string.IsNullOrEmpty(style))
{
return(Ok(new { style = "" }));
}
var styleJson = JsonConvert.DeserializeObject(style);
return(Ok(new { style }));
}
public async Task <IActionResult> SendQuestionForm([FromBody] QuestionFormData questionForm)
{
// Get seller emails list
var storeRepository = uow.GetRepository <StoreRepository>();
var adminLojaEmails = await storeRepository.GetAdminsEmailFromStore(questionForm.StoreId);
// Send an email for each person in store
var emailService = new SendGridEmail("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");
// Read email template
var emailTemplate = string.Empty;
using (var reader = new StreamReader(Path.Combine(environment.ContentRootPath, "EmailTemplates", "client_without_agent.html")))
{
emailTemplate = await reader.ReadToEndAsync();
}
// Send emails
var tempEmailTemplate = string.Empty;
foreach (var email in adminLojaEmails)
{
tempEmailTemplate = emailTemplate
.Replace("{{name}}", questionForm.Name)
.Replace("{{contact}}", questionForm.Phone)
.Replace("{{message}}", questionForm.Message);
await emailService.EnviarEmail(
to : email.Email,
header : tempEmailTemplate,
subject : "Cliente sem atendimento!",
fromAddress : "*****@*****.**",
name : "Chat Moveleiros",
textPlain : $"O cliente {questionForm.Name} não foi atendido. " +
$"O contato informado é {questionForm.Phone}. " +
$"A mensagem deixada foi {questionForm.Message}"
);
}
return(Ok());
}
public static async Task <List <LivechatEntityValueAI> > GetEntityValuesAsync(
UOW uow,
string entity,
int storeId)
{
var lowerEntity = entity.ToLower();
var query = Entities
.Where(t => t.StoreId == storeId && t.Id == lowerEntity);
var result = query.FirstOrDefault();
if (result != null)
{
return(result.EntitiyValues);
}
var entityRep = uow.GetRepository <EntityRepository>();
var entityDb = await entityRep.GetEntityAI(storeId, lowerEntity);
Entities.Add(entityDb);
return(entityDb.EntitiyValues);
}
public StatusController(UOW uow)
{
logRepository = uow.GetRepository <LogRepository>();
}