protected void Page_Load(object sender, EventArgs e)
{
string domain = SystemSettings.GetAppUrl();
if (Request["CustomerID"] == null)
{
EndResponse("Invalid Customer");
}
int organizationID = int.Parse(Request["CustomerID"]);
Organization organization = Organizations.GetOrganization(TSAuthentication.GetLoginUser(), organizationID);
if (organization == null)
{
EndResponse("Invalid Customer");
}
if (organization.OrganizationID != TSAuthentication.OrganizationID && organization.ParentID != TSAuthentication.OrganizationID)
{
EndResponse("Invalid Customer");
}
tipCompany.InnerText = organization.Name;
tipCompany.Attributes.Add("onclick", "top.Ts.MainPage.openNewCustomer(" + organizationID.ToString() + "); return false;");
StringBuilder props = new StringBuilder();
if (!string.IsNullOrEmpty(organization.Website))
{
string website;
website = organization.Website;
if (organization.Website.IndexOf("http://") < 0 && organization.Website.IndexOf("https://") < 0)
{
website = "http://" + organization.Website;
}
props.Append(string.Format("<dt>Website</dt><dd><a target=\"_blank\" href=\"{0}\">{0}</a></dd>", website));
}
if (organization.SAExpirationDate != null)
{
string css = organization.SAExpirationDate <= DateTime.UtcNow ? "tip-customer-expired" : "";
props.Append(string.Format("<dt>Service Expiration</dt><dd class=\"{0}\">{1:D}</dd>", css, (DateTime)organization.SAExpirationDate));
}
PhoneNumbersView numbers = new PhoneNumbersView(organization.Collection.LoginUser);
numbers.LoadByID(organization.OrganizationID, ReferenceType.Organizations);
foreach (PhoneNumbersViewItemProxy number in numbers.GetPhoneNumbersViewItemProxies())
{
props.Append(string.Format("<dt>{0}</dt><dd><a href=\"tel:{1}\">{1} {2}</a></dd>", number.PhoneType, number.FormattedPhoneNumber, number.Extension));
}
tipProps.InnerHtml = props.ToString();
TicketsView tickets = new TicketsView(TSAuthentication.GetLoginUser());
tickets.LoadLatest5Tickets(organizationID);
StringBuilder recent = new StringBuilder();
foreach (TicketsViewItem t in tickets)
{
if (t.TicketNumber != null && t.Name != null && t.Status != null)
{
recent.Append(string.Format("<div><a href='{0}?TicketNumber={1}' target='_blank' onclick='top.Ts.MainPage.openTicket({2}); return false;'><span class='ticket-tip-number'>{3}</span><span class='ticket-tip-status'>{4}</span><span class='ticket-tip-name'>{5}</span></a></div>", domain, t.TicketNumber, t.TicketNumber, t.TicketNumber, t.Status.Length > 17 ? t.Status.Substring(0, 15) + "..." : t.Status, t.Name.Length > 35 ? t.Name.Substring(0, 33) + "..." : t.Name));
}
}
if (recent.Length == 0)
{
recent.Append("There are no recent tickets for this organization");
}
tipRecent.InnerHtml = recent.ToString();
//Support Hours
StringBuilder supportHours = new StringBuilder();
if (organization.SupportHoursMonth > 0)
{
tipTimeSpent.Visible = true;
double timeSpent = organization.GetTimeSpentMonth(TSAuthentication.GetLoginUser(), organization.OrganizationID) / 60;
supportHours.AppendFormat("<div class='ui-widget-content ts-separator'></div><div id='tipRecent' runat='server'><dt>Monthly Support Hours</dt><dt>Hours Used</dt><dd>{0}</dd><dt>Hours Remaining</dt>", Math.Round(timeSpent, 2));
if (timeSpent > organization.SupportHoursMonth)
{
supportHours.AppendFormat("<dd class='red'>-{0}</dd>", Math.Round(timeSpent - organization.SupportHoursMonth, 2));
}
else
{
supportHours.AppendFormat("<dd>{0}</dd>", Math.Round(organization.SupportHoursMonth - timeSpent, 2));
}
}
tipTimeSpent.InnerHtml = supportHours.ToString();
// Customer Notes
StringBuilder notesString = new StringBuilder();
NotesView notes = new NotesView(TSAuthentication.GetLoginUser());
notes.LoadbyCustomerID(organizationID);
foreach (NotesViewItem t in notes)
{
notesString.Append(string.Format("<div><a href='#' target='_blank' onclick='top.Ts.MainPage.openNewCustomerNote({0},{1}); return false;'><span class='ticket-tip-name'>{2}</span></a></div>", t.RefID, t.NoteID, t.Title.Length > 65 ? t.Title.Substring(0, 65) + "..." : t.Title));
}
if (notesString.Length == 0)
{
notesString.Append("");
}
tipNotes.InnerHtml = notesString.ToString();
}