public bool UpdateTicketStatusToApprove(int ticketID)
{
try
{
if (UserInfo.UserID <= 0)
{
return(false);
}
TicketsEntity ticketEntity = ticketAPP.GetTickets(ticketID);
TicketsState originalStatus = ticketEntity.Status;
bool Update = true;
ticketEntity.Status = TicketsState.Completed;
ticketEntity.ModifiedOn = DateTime.Now;
ticketEntity.ModifiedBy = UserInfo.UserID;
ticketEntity.PublishDate = DateTime.Now.Date;
Update = ticketAPP.UpdateTickets(ticketEntity);
// 完成时更新所有相关人员的WorkingOn状态
ticketAPP.UpdateWorkingOnStatus(ticketID, TicketsState.Completed);
return(Update);
}
catch (Exception ex)
{
WebLogAgent.Write(string.Format("Error Ashx:DoUpdateTicketStatus.ashx Messages:\r\n{0}", ex));
return(false);
}
}
public List <TicketsEntity> GetAllRelation(int wid)
{
List <string> listR = new List <string>();
StringBuilder strSql = new StringBuilder();
strSql.Append(@"WITH Tickets AS (SELECT * FROM DBO.GetTicketsView(@UserId))
select * from Tickets where ticketid in
(select tid from ProposalTrackerRelation where wid =@wid)");
List <TicketsEntity> list = new List <TicketsEntity>();
Database db = DatabaseFactory.CreateDatabase();
using (DbCommand dbCommand = db.GetSqlStringCommand(strSql.ToString()))
{
try
{
db.AddInParameter(dbCommand, "wid", DbType.Int32, wid);
db.AddInParameter(dbCommand, "UserId", DbType.Int32, IdentityContext.UserID);
using (IDataReader dataReader = db.ExecuteReader(dbCommand))
while (dataReader.Read())
{
list.Add(TicketsEntity.ReaderBind(dataReader, false));
}
}
catch (Exception ex)
{
WebLogAgent.Write(string.Format("[SQLText:{0},{1}Messages:\r\n{2}]"
, strSql.ToString(), base.FormatParameters(dbCommand.Parameters), ex.Message));
return(null);
}
}
return(list);
}
private void BindDataModel(TicketsEntity info)
{
this.TicketID = info.TicketID;
this.ProjectId = info.ProjectID.ToString();
this.Url = info.URL;
this.Descr = Server.HtmlDecode(info.FullDescription);
this.Title = Server.HtmlDecode(info.Title);
this.BugType = info.TicketType.GetHashCode();
this.CheckEn = info.IsEstimates;
this.Priority = info.Priority.GetHashCode();
this.startDate = info.StartDate <= UtilFactory.Helpers.CommonHelper.GetDefaultMinDate() ? "" : info.StartDate.ToString("MM/dd/yyyy");
this.DeliveryDate = info.DeliveryDate <= UtilFactory.Helpers.CommonHelper.GetDefaultMinDate() ? "" : info.DeliveryDate.ToString("MM/dd/yyyy");
this.lilImageList = fileList(info.TicketID, info.Status);
if ((UserInfo.Role == RolesEnum.Leader || UserInfo.Role == RolesEnum.PM))
{
selectStatus.Visible = true;
if (info.Status != TicketsState.Draft && info.Status != TicketsState.Submitted && info.Status != TicketsState.Wait_PM_Feedback)
{
selectStatus.Items.FindByValue(((int)info.Status).ToString()).Selected = true;
}
btnChangeInternalStatus.Visible = true;
}
else
{
selectStatus.Visible = false;
btnChangeInternalStatus.Visible = false;
}
}
private void ShowAssginUsers(TicketsEntity TicketsEntityInfo)
{
if (IsSunnet == "true" && TicketsEntityInfo == null)
{
this.trAssignUser.Visible = true;
}
}
private void HideControlByStatus(TicketsEntity entity)
{
if (entity.Status == TicketsState.Completed)
{
isShowRating = true;
}
}
/// <summary>
/// 发邮件给创建者，请他确认ticket
/// </summary>
/// <param name="fe"></param>
public void SendEmailtoCreate(TicketsEntity ticketEntity, UsersEntity userEntity)
{
//string contentTemplete = GetEmailExecuter("SendEmailForReadyforReview.txt");
//string from = Config.DefaultSendEmail;
string to = userApp.GetUser(ticketEntity.CreatedBy).Email;
//string subject = string.Format("{0} ticket {1} is complete. Please review.", GetProjectTitleByPid(ticketEntity.ProjectID), ticketEntity.TicketID);
//string content = string.Empty;
//xml 发送邮件
XElement xmlInvoice1 = XElement.Load(System.AppDomain.CurrentDomain.SetupInformation.ApplicationBase + "Template/SendEmailForReadyforReview.xml");
emailBody = xmlInvoice1.Element("email").Elements("content").First().Value;
emailSubject = xmlInvoice1.Element("email").Elements("subject").First().Value.Replace("{ProjectTitle}", ticketEntity.ProjectTitle);
emailBody = emailBody.Replace("{TicketID}", ticketEntity.TicketID.ToString())
.Replace("{TicketTitle}", ticketEntity.Title)
.Replace("{TicketDescription}", ticketEntity.Description)
.Replace("{PMUserName}", userEntity.FirstAndLastName)
.Replace("{Date}", DateTime.Now.ToString("MM/dd/yyyy"));
SFConfig.Components.EmailSender.SendMail(to, emailSubject, emailBody, true, MailPriority.Normal);
//if (!string.IsNullOrEmpty(contentTemplete.Trim()))
//{
// content = contentTemplete.Trim();
// content = content.Replace("[TicketID]", ticketEntity.TicketID.ToString());
// content = content.Replace("[PMUserName]", userEntity.FirstAndLastName);
//}
//emailSender.SendMail(to, from, subject, content.ToString());
}
//submit no 3
protected void btnSub_Click(object sender, EventArgs e)
{
#region set value
pId = AddTicket3.ProjectId;
Descr = AddTicket3.Descr.NoHTML();
title = AddTicket3.Title.NoHTML();
tType = AddTicket3.BugType;
url = AddTicket3.Url;
ckbEn = AddTicket3.CheckEn;
pty = AddTicket3.Priority;
#endregion
if (BaseValidate(pId, Descr, title, tType, pty))
{
this.btnSub.Enabled = false;
this.btnSave.Enabled = false;
entity = new TicketsEntity();
entity.ProjectID = Convert.ToInt32(pId);
entity.CompanyID = UserInfo.CompanyID;
entity.Priority = (PriorityState)Convert.ToInt32(pty);
entity.TicketType = (TicketsType)Convert.ToInt32(tType);
entity.Title = title;
entity.URL = url;
entity.FullDescription = Descr;
entity.CreatedBy = UserInfo.UserID;
entity.CreatedOn = DateTime.Now;
entity.ModifiedOn = DateTime.Now;
entity.Status = TicketsState.Draft;
entity.IsEstimates = ckbEn;
entity.StartDate = UtilFactory.Helpers.CommonHelper.GetDefaultMinDate();
entity.DeliveryDate = UtilFactory.Helpers.CommonHelper.GetDefaultMinDate();
entity.TicketCode = Enum.GetName(typeof(TicketsType), Convert.ToInt32(tType)).Substring(0, 1);
entity.IsInternal = false;
entity.ModifiedBy = 0;
entity.PublishDate = UtilFactory.Helpers.CommonHelper.GetDefaultMinDate();
entity.ConvertDelete = CovertDeleteState.Normal;
entity.Source = UserInfo.Role;
result = ticketAPP.AddTickets(entity);
if (result > 0)
{
AddFile(result, entity.ProjectID, 2);
this.AddTicket3.Msg = "No 3, Ticket Add Success!";
//ShowMessageToClient("No 3, Ticket Add Success!", 0, false, false);
this.btnSave.CssClass += " button_enabled";
this.btnSub.CssClass += " button_enabled";
DoAddPmAndSendEmail(entity);
}
else
{
this.AddTicket3.Msg = "No 3, Ticket Add Fail!";
//ShowMessageToClient("No 3, Ticket Add Fail!", 0, false, false);
this.btnSub.Enabled = true;
this.btnSave.Enabled = true;
}
}
}
/// <summary>
/// wait client feedback
/// </summary>
/// <param name="fe"></param>
public void SendEmailtoClientForFeedBack(FeedBacksEntity fe)
{
string contentTemplete = GetEmailExecuter("SendEmailToClientForFeedBack.txt");
string from = Config.DefaultSendEmail;
string to = "";
TicketsEntity te = ticketsRpst.Get(fe.TicketID);
var creators = ticketsUserRpst.GetTicketUser(fe.TicketID, TicketUsersType.Create);
var creator = creators != null && creators.Count > 0 ? creators[0] : null;
if (creator != null)
{
var user = userRpst.Get(creator.UserID);
to = user.Email;
string subject = string.Format("Ticket #{0} {1} needs your feedback.", te.TicketCode, te.Title);
string content = string.Empty;
if (!string.IsNullOrEmpty(contentTemplete.Trim()))
{
content = contentTemplete.Trim();
content = content.Replace("[ClientName]", user.FirstAndLastName);
content = content.Replace("[PmName]", GetUnameByRoleTypeAndTicketId(te.TicketID, TicketUsersType.PM));
}
emailSender.SendMail(to, @from, subject, content.ToString());
}
}
public TicketsEntity ToBusinessEntity(ISystemDateTime timeProvider)
{
TicketsEntity entity = TicketsFactory.Create(this.PostByUserID, timeProvider);
entity.Title = string.Empty;
entity.URL = string.Empty;
entity.CompanyID = 0;
entity.ContinueDate = 0;
entity.ConvertDelete = (int)CovertDeleteState.Normal;
entity.CreateUserName = string.Empty;
entity.DeliveryDate = timeProvider.Now;
entity.Description = string.Empty;
entity.DevTsHours = 0;
entity.Hours = timeProvider.Now.Hour;
entity.ID = 0;
entity.IsEstimates = false;
entity.IsInternal = false;
entity.Priority = (int)PriorityState.Normal;
entity.ProjectID = 0;
entity.PublishDate = timeProvider.Now;
entity.QaTsHours = 0;
entity.SourceTicketID = 0;
entity.StartDate = timeProvider.Now;
entity.Status = 0;
entity.TicketID = 0;
entity.TicketType = Enum.GetName(typeof(TicketsType), TicketsType.Bug);
entity.CreatedBy = PostByUserID;
entity.ModifiedBy = PostByUserID;
entity.CreatedOn = timeProvider.Now;
entity.ModifiedOn = timeProvider.Now;
return(entity);
}
private bool AssignTicketUsers(TicketsEntity ticketsEntity, List <int> userIds)
{
TicketUsersEntity tuEntity = new TicketUsersEntity();
string[] userWithRoleList = hdTicketUsers.Value.TrimEnd(',').Split(',');
int assignResult = 0;
if (userWithRoleList.Length > 0)
{
foreach (string item in userWithRoleList)
{
if (item.Length > 0)
{
string[] userWithRole = item.Split('|');
if (userWithRole.Length > 0)
{
if (userIds.Contains(Convert.ToInt32(userWithRole[0])) == false)
{
tuEntity.TicketID = ticketsEntity.TicketID;
tuEntity.UserID = Convert.ToInt32(userWithRole[0]);
tuEntity.Type = GetUserTypeByRoleID(userWithRole[1]); //Convert.ToInt32(userWithRole[0]);
assignResult = ticketAPP.AddTicketUser(tuEntity);
if (assignResult > 0)
{
//当创建Ticket时，不发送邮件给Assign Users了
//new SendHandler(() => ex.SendEmailToAssignedUser(tuEntity, ticketsEntity, UserInfo)).BeginInvoke(null, null);
}
}
}
}
}
}
return(true);
}
protected void Page_Load(object sender, EventArgs e)
{
if (!IsPostBack)
{
int tid = QS("tid", 0);
#region bind data
if (tid <= 0)
{
this.ShowArgumentErrorMessageToClient();
return;
}
else
{
TicketsEntity ticketEntity = TicketApp.GetTickets(tid);
if (ticketEntity != null)
{
AddTicket1.TicketsEntityInfo = ticketEntity;
AddTicket1.IsEnable = true;
}
else
{
this.ShowArgumentErrorMessageToClient();
return;
}
}
#endregion
}
}
protected void BtnSave_Click(object sender, EventArgs e)
{
int tid = QS("tid", 0);
if (!BaseValidate(tid))
{
return;
}
TicketsEntity dtoEntity = GetModelByTid(tid);
dtoEntity.EsUserID = int.Parse(this.ddlEs.SelectedValue);
dtoEntity.ModifiedBy = UserInfo.UserID;
dtoEntity.ModifiedOn = DateTime.Now;
bool Update = ticketApp.UpdateTickets(dtoEntity);
#region update method
if (Update)
{
ticketStatusMgr.SendEmailToAssignedUserTs(dtoEntity);
}
#endregion
if (Update)
{
this.ShowSuccessMessageToClient();
}
else
{
this.ShowFailMessageToClient();
}
}
private void HideControlByStatus(TicketsEntity entity)
{
status = (int)entity.Status;
if (status == (int)TicketsState.Cancelled ||
status == (int)TicketsState.Completed)
{
isShowAddFeedback = false;
divAddRelation.Visible = false;
}
if (status == (int)TicketsState.Ready_For_Review)
{
divTopMenu.Visible = true;
}
if (this.divTopMenu.Visible == false)
{
this.divTopMenuFill.Visible = true;
}
if (UserInfo.Role == RolesEnum.CLIENT)
{
if (UserInfo.UserID != entity.CreatedBy)
{
isShowAddFeedback = false;
}
}
}
public bool Update(TicketsEntity entity)
{
bool Flag = false;
if (null != entity)
{
if (entity.ConvertDelete == CovertDeleteState.ConvertToHistory)
{
UpdateCode = 100;
Flag = true;
}
else if (!string.IsNullOrEmpty(entity.Description) && entity.ConvertDelete == CovertDeleteState.Normal)
{
UpdateCode = 200;
Flag = true;
}
else if (entity.ConvertDelete == CovertDeleteState.ForeverDelete)
{
UpdateCode = 300;
Flag = true;
}
}
return(Flag);
}
/// <summary>
/// Creator(Client) need another clients' feedback.
/// </summary>
/// <param name="ticketId">The ticket identifier.</param>
/// <param name="clients">The clients.</param>
public void SendEmailtoClientForFeedBack(int ticketId, params int[] clients)
{
if (clients == null)
{
return;
}
string contentTemplete = GetEmailExecuter("SendEmailToClientForFeedBack.txt");
string from = Config.DefaultSendEmail;
string to = "";
TicketsEntity te = ticketsRpst.Get(ticketId);
var creators = ticketsUserRpst.GetTicketUser(ticketId, TicketUsersType.Create);
var creator = creators != null && creators.Count > 0 ? creators[0] : null;
if (creator != null)
{
var createClient = userRpst.Get(creator.UserID);
foreach (var client in clients)
{
var user = userRpst.Get(client);
to = user.Email;
string subject = string.Format("Ticket #{0} {1} needs your feedback.", te.TicketCode, te.Title);
string content = string.Empty;
if (!string.IsNullOrEmpty(contentTemplete.Trim()))
{
content = contentTemplete.Trim();
content = content.Replace("[ClientName]", user.FirstAndLastName);
content = content.Replace("[PmName]", createClient.FirstAndLastName);
}
emailSender.SendMail(to, @from, subject, content.ToString());
}
}
}
protected void Page_Load(object sender, EventArgs e)
{
((Pop)this.Master).Width = 450;
TicketID = QS("tid", 0);
_ticketEntity = ticketApp.GetTickets(TicketID);
if (!IsPostBack)
{
if (_ticketEntity != null)
{
litHead.Text = "Ticket ID: " + _ticketEntity.TicketID + ", " + _ticketEntity.Title;
if (_ticketEntity.Status == TicketsState.Waiting_Confirm)
{
ltrlFinalTime.Text = _ticketEntity.FinalTime.ToString() + " hour(s)";
}
ddlClient.DataSource = projApp.GetPojectClientUsers(_ticketEntity.ProjectID, projApp.Get(_ticketEntity.ProjectID).CompanyID);
ddlClient.DataBind();
ListItem li = ddlClient.Items.FindByValue(_ticketEntity.ConfirmEstmateUserId.ToString());
if (li != null)
{
li.Selected = true;
}
}
}
}
public bool UpdateTicketStatusToDeny(int ticketId)
{
try
{
if (UserInfo.UserID <= 0)
{
return(false);
}
TicketsEntity ticketEntity = new TicketsEntity();
ticketEntity = ticketAPP.GetTickets(ticketId);
TicketsState originalStatus = ticketEntity.Status;
bool Update = true;
ticketEntity.Status = TicketsState.Not_Approved;
ticketEntity.ModifiedOn = DateTime.Now;
ticketEntity.ModifiedBy = UserInfo.UserID;
ticketEntity.PublishDate = DateTime.Now.Date;
ProjectsEntity projectEntity = projectApp.Get(ticketEntity.ProjectID);
Update = ticketAPP.UpdateTickets(ticketEntity, true, projectEntity.PMID);
ticketStatusMgr.SendEmailWithClientNotApp(ticketEntity);
return(Update);
}
catch (Exception ex)
{
WebLogAgent.Write(string.Format("Error Ashx:DoUpdateTicketStatus.ashx Messages:\r\n{0}", ex));
return(false);
}
}
/// <summary>
/// save : 1:save ; 2:draft ;3 save and new
/// </summary>
/// <param name="save"></param>
private void SaveTicket(int save)
{
ProjectsEntity projectsEntity = new ProjectApplication().Get(int.Parse(ddlProject.SelectedValue));
//判断当前日期是否大于Project的End Date
if (!projectApplication.CheckIfEstimated(projectsEntity))
{
ShowMessageToClient("This project is closed, if you need to submit new tickets for this project, please contact us at [email protected].",
2, false, false);
return;
}
TicketsEntity ticketsEntity = GetEntity(save, projectsEntity.ProjectID, projectsEntity.CompanyID);
int result = new TicketsApplication().AddTickets(ticketsEntity);
if (result > 0)
{
AddTicketUsers(projectsEntity, ticketsEntity, result);
AddIniHistroy(ticketsEntity);
if (!ticketsEntity.IsInternal)
{
SendHandler handler = new SendHandler(SendEamil);
handler.BeginInvoke(ticketsEntity, UserInfo, null, null);
}
string fileName = hidUploadFile.Value;
if (fileName.Trim() != string.Empty)
{
string[] files = fileName.Split('|');
foreach (string str in files)
{
InsertFile(str, ticketsEntity.ProjectID, result, ticketsEntity.CompanyID);
}
}
switch (save)
{
case 1:
Redirect("/Ticket/Ongoing.aspx", true);
break;
case 2:
Redirect("/Ticket/Draft.aspx", true);
break;
case 3:
// ShowSuccessMessageToClient("The ticket has been added.", false, false);
Redirect("/Ticket/New.aspx?project=" + ddlProject.SelectedValue, true);
break;
}
}
else
{
ShowFailMessageToClient();
}
}
private bool CheckSecurity(TicketsEntity info)
{
if (UserInfo.Role == RolesEnum.CLIENT)
{
return(false);
}
return(true);
}
protected void Page_Load(object sender, EventArgs e)
{
int tid = QS("tid", 0);
if (tid <= 0)
{
this.ShowArgumentErrorMessageToClient();
return;
}
else
{
TicketID = tid;
ticketEntity = ticketApp.GetTicketWithProjectTitle(tid);
IsCompleted = ticketEntity.Status == TicketsState.Completed;
HideControlByStatus(ticketEntity);//hidden control by ticket status
if (ticketEntity != null)
{
IsCreate = ticketApp.GetTicketCreateUser(TicketID).UserID == UserInfo.UserID;
progress.orderedDisplayStates = displayStates;
progress.CurrentState = ticketApp.ConvertTicketStateToClientProgressState(ticketEntity.RealStatus);
this.feedbacks.IsSunnet = true;
this.feedbacks.TicketsEntityInfo = ticketEntity;
//ticketBasicInfo.TicketsEntity = ticketEntity;
//hdStar.Value = ticketEntity.Star.ToString();
GetButtonsHTML();
TicketUsersEntity ticketUser = ticketApp.GetTicketUser(ticketEntity.TicketID, UserInfo.ID);
if (ticketUser != null)
{
ltlStatus.Text = ticketUser.WorkingOnStatus.ToText();
}
if (ticketUser == null || UserInfo.Role == RolesEnum.CLIENT)
{
phlWorkingOn.Visible = false;
}
ticketEntity.CreatedUserEntity = userApp.GetUser(ticketEntity.CreatedBy);
this.fileUpload.TicketID = ticketEntity.TicketID;
if (ticketEntity.IsEstimates && ticketEntity.Status > TicketsState.Waiting_Confirm && ticketEntity.ConfirmEstmateUserId > 0)
{
ConfirmEstmateUser = userApp.GetUser(ticketEntity.ConfirmEstmateUserId).FirstAndLastName;
}
if (ticketEntity.Status == TicketsState.Waiting_Confirm && ticketEntity.ConfirmEstmateUserId == UserInfo.UserID)
{
isWaitConfirm = true;
UrlWaitConfirm = string.Format("ConfirmEstimates.aspx?tid={0}", ticketEntity.TicketID);
}
}
else
{
this.ShowArgumentErrorMessageToClient();
return;
}
}
}
protected void Page_Load(object sender, EventArgs e)
{
if (!IsPostBack)
{
((Pop)this.Master).Width = 460;
int ticketID = QS("tid", 0);
_ticketEntity = ticketAPP.GetTickets(ticketID);
litHead.Text = "Ticket ID: " + _ticketEntity.TicketID + ", " + _ticketEntity.Title;
}
}
protected void btnSave_Click(object sender, EventArgs e)
{
_ticketEntity = ticketApp.GetTickets(TicketID);
if (_ticketEntity.ConfirmEstmateUserId != int.Parse(ddlClient.SelectedValue))
{
ticketApp.UpdateConfirmEstmateUserId(TicketID, int.Parse(ddlClient.SelectedValue));
new TicketStatusManagerApplication().SendEmailWaitConfirm(_ticketEntity);
}
Redirect(EmptyPopPageUrl, false, true);
}
private TicketsEntity GetModelByTid(int tid)
{
if (tid <= 0)
{
return(null);
}
TicketsEntity entity = ticketApp.GetTickets(tid);
return(entity != null ? entity : null);
}
protected void Page_Load(object sender, EventArgs e)
{
#region initial
this.AddTicket1.IsSunnet = "false";
#endregion
if (!IsPostBack)
{
int tid = QS("tid", 0);
if (tid <= 0)
{
this.ShowArgumentErrorMessageToClient();
return;
}
else
{
TicketsEntity ticketEntity = TicketApp.GetTickets(tid);
HideControlByStatus(ticketEntity);//hidden control by ticket status
if (ticketEntity != null)
{
if (!CheckSecurity(ticketEntity))
{
this.ShowArgumentErrorMessageToClient();
return;
}
//by Lee
//if (ticketEntity.Status == TicketsState.Submitted)
//{
// this.AddTicket1.IsEnable = false;
// this.divBtnSave.Visible = true;
//}
//else
{
this.AddTicket1.IsEnable = true;
}
this.lilTicketTitle.Text = " : " + ticketEntity.Title;
this.FeedBacksList1.IsSunnet = false;
this.FeedBacksList1.TicketsEntityInfo = ticketEntity;
AddTicket1.TicketsEntityInfo = ticketEntity;
ClientTicketBaseInfo1.TicketsEntityInfo = ticketEntity;
}
else
{
this.ShowArgumentErrorMessageToClient();
return;
}
}
}
InitCompanyInfo();
}
private void BindTicket(TicketsEntity entity)
{
this.rdoPriority.SelectedValue = ((int)entity.Priority).ToString();
this.rdoType.SelectedValue = ((int)entity.TicketType).ToString();
ddlProject.SelectedValue = entity.ProjectID.ToString();
chkEN.Checked = entity.IsEstimates;
txtTitle.Text = Server.HtmlDecode(entity.Title);
txtUrl.Text = Server.HtmlDecode(entity.URL);
txtDesc.Value = Server.HtmlDecode(entity.FullDescription);
litFiles.Text = GetFilesHTML(entity.TicketID);
}
private void BindTicket(TicketsEntity entity)
{
this.radioPriority.SelectedValue = ((int)entity.Priority).ToString();
ddlTicketType.SelectedValue = ((int)entity.TicketType).ToString();
ddlProject.SelectedValue = entity.ProjectID.ToString();
chkEN.Checked = entity.IsEstimates;
Prioirty = (int)entity.Priority;
txtTitle.Value = entity.Title;
txtUrl.Value = entity.URL;
txtDesc.Value = entity.FullDescription;
litFile.Text = fileList(entity.TicketID);
}
protected void Page_Load(object sender, EventArgs e)
{
((Ticket)this.Master).CurrentModule = Codes.SelectedSunnetMenu.Ticket;
int tid = QS("tid", 0);
if (tid <= 0)
{
this.ShowArgumentErrorMessageToClient();
return;
}
else
{
TicketID = tid;
ticketEntity = ticketApp.GetTicketWithProjectTitle(tid);
IsCompleted = ticketEntity.Status == TicketsState.Completed;
HideControlByStatus(ticketEntity);//hidden control by ticket status
if (ticketEntity != null)
{
progress.orderedDisplayStates = displayStates;
progress.CurrentState = ticketApp.ConvertTicketStateToClientProgressState(ticketEntity.RealStatus);
this.feedbacks.IsSunnet = true;
this.feedbacks.TicketsEntityInfo = ticketEntity;
//ticketBasicInfo.TicketsEntity = ticketEntity;
//hdStar.Value = ticketEntity.Star.ToString();
changeHistory.TicketID = TicketID;
GetButtonsHTML();
TicketUsersEntity ticketUser = ticketApp.GetTicketUser(ticketEntity.TicketID, UserInfo.ID);
if (ticketUser != null)
{
ltlStatus.Text = ticketUser.WorkingOnStatus.ToText();
}
//Ticket 3023 #4. 隐藏按纽 （[WorkingOn][Completed] [Canceled][None]）
//if (ticketUser == null || UserInfo.Role == RolesEnum.CLIENT)
phlWorkingOn.Visible = false;
ticketEntity.CreatedUserEntity = userApp.GetUser(ticketEntity.CreatedBy);
this.fileUpload.TicketID = ticketEntity.TicketID;
if (ticketEntity.IsEstimates && ticketEntity.Status > TicketsState.Waiting_Confirm && ticketEntity.ConfirmEstmateUserId > 0)
{
ConfirmEstmateUser = userApp.GetUser(ticketEntity.ConfirmEstmateUserId).FirstAndLastName;
}
}
else
{
this.ShowArgumentErrorMessageToClient();
return;
}
}
}
private bool CheckSecurity(TicketsEntity info)
{
if (UserInfo.Role == RolesEnum.CLIENT)
{
if (UserInfo.CompanyID != info.CompanyID)
{
return(false);
}
}
else if (UserInfo.Role != RolesEnum.ADMIN && UserInfo.Role != RolesEnum.PM && UserInfo.Role != RolesEnum.Sales)
{
return(false);
}
return(true);
}
private TicketsEntity GetEntity(int save, int projectID, int companyID)
{
TicketsEntity ticketsEntity = new TicketsEntity();
ticketsEntity.Title = txtTitle.Text.Trim().NoHTML();
ticketsEntity.FullDescription = txtDesc.Value.Trim().NoHTML();
ticketsEntity.URL = txtUrl.Text.Trim();
ticketsEntity.ProjectID = projectID;
ticketsEntity.TicketType = (TicketsType)int.Parse(rdoType.SelectedValue);
ticketsEntity.TicketCode = new TicketsApplication().ConvertTicketTypeToTicketCode(ticketsEntity.TicketType);
ticketsEntity.Priority = (PriorityState)int.Parse(this.rdoPriority.SelectedValue);
ticketsEntity.CompanyID = companyID;
ticketsEntity.IsEstimates = chkEN.Checked;
ticketsEntity.IsInternal = false;
ticketsEntity.CreatedBy = UserInfo.UserID;
ticketsEntity.CreatedOn = DateTime.Now;
ticketsEntity.ModifiedBy = UserInfo.UserID;
ticketsEntity.ModifiedOn = DateTime.Now;
ticketsEntity.PublishDate = UtilFactory.Helpers.CommonHelper.GetDefaultMinDate();
ticketsEntity.ConvertDelete = CovertDeleteState.Normal;
ticketsEntity.StartDate = UtilFactory.Helpers.CommonHelper.GetDefaultMinDate();
ticketsEntity.DeliveryDate = UtilFactory.Helpers.CommonHelper.GetDefaultMinDate();
ticketsEntity.ResponsibleUser = new ProjectApplication().Get(projectID).PMID;;
if (UserInfo.Role == RolesEnum.PM || UserInfo.Role == RolesEnum.ADMIN)
{
ticketsEntity.Source = (RolesEnum)Enum.Parse(typeof(RolesEnum), ddlSource.SelectedValue);
}
else
{
ticketsEntity.Source = UserInfo.Role;
}
if (save == 2)
{
ticketsEntity.Status = TicketsState.Draft;
}
else
{
if (UserInfo.Role == RolesEnum.PM || UserInfo.Role == RolesEnum.ADMIN)
{
ticketsEntity.Status = TicketsState.PM_Reviewed;
}
else
{
ticketsEntity.Status = TicketsState.Submitted;
}
}
return(ticketsEntity);
}
public bool ChangeTicketStatesBugToRequest(int tid, int type, string descr, TicketsEntity te)
{
return(true);
//if (!ValdateChangeTicketStateToBug(tid, type, descr)) return false;
//BaseValidator<TicketsEntity> validator = new UpdateTicketValidator();
//if (!validator.Validate(te))
//{
// return false;
//}
//bool RecordResult = true;
////add new request ticket to db
//TicketsEntity newEntity = new TicketsEntity();
//newEntity.TicketType = TicketsType.Request;
//RecordResult = Convert.ToBoolean(repository.Insert(newEntity));
//if (!RecordResult)
//{
// return false;
//}
////update ticket state
//switch (type)
//{
// case 1:
// te.ConvertDelete = CovertDeleteState.ConvertToHistory;
// RecordResult = repository.Update(te);
// break;
// case 2:
// te.Description = descr;
// RecordResult = repository.Update(te);
// break;
// case 3:
// te.ConvertDelete = CovertDeleteState.ForeverDelete;
// RecordResult = repository.Update(te);
// break;
// default:
// RecordResult = false;
// break;
//}
//if (!RecordResult)
//{
// return false;
//}
//return RecordResult;
}
